A new iteration of the well-known Jigsaw ransomware has been detected by security researchers, and it is known to append the .Bitconnect extension to encrypted files. As reported by researcher Michael Gillespie, the ransomware is using a new extortion method where it demands the victim to take a photo of himself/herself and post it on Instagram. This article will help you to remove the .Bitconnect file virus (Jigsaw ransomware) from your system.
|Name||.Bitconnect File Virus|
|Short Description||The ransomware encrypts files and appends the .Bitconnect extension to them.|
|Symptoms||Files on the system are encrypted.|
|Distribution Method||Spam Emails, Email Attachments|
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|User Experience||Join Our Forum to Discuss .Bitconnect File Virus.|
.Bitconnect File Virus – Distribution
Jigsaw ransomware and its .Bitconnect iteration could infect computers using different methods for spreading itself to victims. Spam e-mails are most likely distributing its payload dropper. These types of emails will try to convince the potential victim that something important is attached as a file where in fact the attachment is a file containing a malicious script. Upon opening the file, the payload of the ransomware is typically launched.
An analysis of one such file carrying the .Bitconnect file virus is available on VirusTotal .
Also, keep in mind that the .Bitconnect iteration of the Jigsaw ransomware might be using other methods for distribution, like using file-sharing websites and social media to further spread the payload file dropper. Freeware applications could also be hiding the malicious files of this ransomware.
To stay protected, be extra cautious when opening files after you download them, especially if they come from unverified sources and unknown senders. You may want to scan such files with a security tool, and also make sure to check their sizes and signatures for anything that seems out of the ordinary. More ransomware preventing tips are available in our forum.
.Bitconnect File Virus (Jigsaw Ransomware) – Technical Details
The Jigsaw ransomware ransomware keeps on appearing on the radar of malware researchers, as its coders continue to release new iterations. Many of these iterations are themed with the Jigsaw character from the movie series “SAW”.
Typically, when the Jigsaw file virus (in this case the .Bitconnect iteration) is executed, it will modify an existing entry in the Windows Registry or create a new one to achieve persistence. That registry entry makes the malware to automatically execute with each boot of the system.
In particular, the .Bitconnect file virus is using a new extortion method where it demands the victim to take a photo of himself/herself and post it on Instagram.
A Jigsaw decrypter was developed by security researcher Michael Gillespie for victims to get their files back without paying the ransom. However, keep in mind that the ransomware has many iterations, and this decrypter does not work on all of them. In case you are not able to decrypt your files, you may want to try alternative methods of file restoration.
.Bitconnect File Virus (Jigsaw Ransomware) – Removal
If your computer got infected with the .Bitconnect iteration of the Jigsaw ransomware, it is highly recommended to get rid of this ransomware as quickly as possible before it gets the chance to spread further and infect other computers. Instructions on how to remove the ransomware are provided below. Depending on your own experience in malware removal, you can either remove it manually or rely on an anti-malware program to do it for you.
In addition, there are alternative methods for file recovery that exclude ransom payment. You can find them in the second part of the guide below.
- Guide 1: How to Remove .Bitconnect File Virus from Windows.
- Guide 2: Get rid of .Bitconnect File Virus from Mac OS X.
- Guide 3: Remove .Bitconnect File Virus from Google Chrome.
- Guide 4: Erase .Bitconnect File Virus from Mozilla Firefox.
- Guide 5: Uninstall .Bitconnect File Virus from Microsoft Edge.
- Guide 6: Remove .Bitconnect File Virus from Safari.
- Guide 7: Eliminate .Bitconnect File Virus from Internet Explorer.
How to Remove .Bitconnect File Virus from Windows.
Step 1: Boot Your PC In Safe Mode to isolate and remove .Bitconnect File Virus
Step 2: Uninstall .Bitconnect File Virus and related software from Windows
Here is a method in few easy steps that should be able to uninstall most programs. No matter if you are using Windows 10, 8, 7, Vista or XP, those steps will get the job done. Dragging the program or its folder to the recycle bin can be a very bad decision. If you do that, bits and pieces of the program are left behind, and that can lead to unstable work of your PC, errors with the file type associations and other unpleasant activities. The proper way to get a program off your computer is to Uninstall it.
Step 3: Clean any registries, created by .Bitconnect File Virus on your computer.
The usually targeted registries of Windows machines are the following:
You can access them by opening the Windows registry editor and deleting any values, created by .Bitconnect File Virus there. This can happen by following the steps underneath:
Get rid of .Bitconnect File Virus from Mac OS X.
Step 1: Uninstall .Bitconnect File Virus and remove related files and objects
1. Hit the ⇧+⌘+U keys to open Utilities. Another way is to click on “Go” and then click “Utilities”, like the image below shows:
- Go to Finder.
- In the search bar type the name of the app that you want to remove.
- Above the search bar change the two drop down menus to “System Files” and “Are Included” so that you can see all of the files associated with the application you want to remove. Bear in mind that some of the files may not be related to the app so be very careful which files you delete.
- If all of the files are related, hold the ⌘+A buttons to select them and then drive them to “Trash”.
In case you cannot remove .Bitconnect File Virus via Step 1 above:
In case you cannot find the virus files and objects in your Applications or other places we have shown above, you can manually look for them in the Libraries of your Mac. But before doing this, please read the disclaimer below:
You can repeat the same procedure with the following other Library directories:
Tip: ~ is there on purpose, because it leads to more LaunchAgents.
Step 2: Scan for and remove malware from your Mac
When you are facing problems on your Mac as a result of unwanted scripts, programs and malware, the recommended way of eliminating the threat is by using an anti-malware program. Combo Cleaner offers advanced security features along with other modules that will improve your Mac’s security and protect it in the future.
Remove .Bitconnect File Virus from Google Chrome.
Step 1: Start Google Chrome and open the drop menu
Step 2: Move the cursor over "Tools" and then from the extended menu choose "Extensions"
Step 3: From the opened "Extensions" menu locate the unwanted extension and click on its "Remove" button.
Step 4: After the extension is removed, restart Google Chrome by closing it from the red "X" button at the top right corner and start it again.
Erase .Bitconnect File Virus from Mozilla Firefox.
Step 1: Start Mozilla Firefox. Open the menu window
Step 2: Select the "Add-ons" icon from the menu.
Step 3: Select the unwanted extension and click "Remove"
Step 4: After the extension is removed, restart Mozilla Firefox by closing it from the red "X" button at the top right corner and start it again.
Uninstall .Bitconnect File Virus from Microsoft Edge.
Step 1: Start Edge browser.
Step 2: Open the drop menu by clicking on the icon at the top right corner.
Step 3: From the drop menu select "Extensions".
Step 4: Choose the suspected malicious extension you want to remove and then click on the gear icon.
Step 5: Remove the malicious extension by scrolling down and then clicking on Uninstall.
Remove .Bitconnect File Virus from Safari.
Step 1: Start the Safari app.
Step 2: After hovering your mouse cursor to the top of the screen, click on the Safari text to open its drop down menu.
Step 3: From the menu, click on "Preferences".
Step 4: After that, select the 'Extensions' Tab.
Step 5: Click once on the extension you want to remove.
Step 6: Click 'Uninstall'.
A pop-up window will appear asking for confirmation to uninstall the extension. Select 'Uninstall' again, and the .Bitconnect File Virus will be removed.
Eliminate .Bitconnect File Virus from Internet Explorer.
Step 1: Start Internet Explorer.
Step 2: Click on the gear icon labeled 'Tools' to open the drop menu and select 'Manage Add-ons'
Step 3: In the 'Manage Add-ons' window.
Step 4: Select the extension you want to remove and then click 'Disable'. A pop-up window will appear to inform you that you are about to disable the selected extension, and some more add-ons might be disabled as well. Leave all the boxes checked, and click 'Disable'.
Step 5: After the unwanted extension has been removed, restart Internet Explorer by closing it from the red 'X' button located at the top right corner and start it again.