THREAT REMOVAL

.CRAB Virus (GANDCRAB V2.1 Ransomware) – Remove and Restore Files

This article aims to explain what exactly is the GANDCRAB V2.1 ransomware virus and show how to remove and restore .CRAB encrypted files on your computer.

A newer version of GandCrab v2 ransomware has been detected in the wild, calling itself GANDCRAB V2.1. The ransomware virus uses the .CRAB file extension which it gladly ads as soon as it make sure that they are no longer able to be opened and seem corrupt. The GANDCRAB V2.1 malware can cause you quite the headaches after it infects your PC, because it wants you to pay ransom in the first ever use of the DASH cryptocurrency in conjunction with ransomware infection. So if your computer has been infected by GANDCRAB V2.1 ransomware, stay tuned and read this article to see how to make sure this threat does not exist anymore on your computer and how you can try and restore as many encrypted files as possible without paying an actual ransom.

Threat Summary

Name GANDCRAB V2.1 Ransomware
Type Ransomware, Cryptovirus
Short Description Version of GandCrab ransom virus family. Encrypts your files and asks you to pay in ransom “fee” in the DASH cryptocurrency.
Symptoms Encrypted files carry the .CRAB suffix and cannot be opened. A ransom note, named CRAB-DECRYPT.txt is dropped on your PC.
Distribution Method Spam Emails, Email Attachments, Executable files
Detection Tool See If Your System Has Been Affected by malware

Download

Malware Removal Tool

User Experience Join Our Forum to Discuss GANDCRAB V2.1 Ransomware.
Data Recovery Tool Windows Data Recovery by Stellar Phoenix Notice! This product scans your drive sectors to recover lost files and it may not recover 100% of the encrypted files, but only few of them, depending on the situation and whether or not you have reformatted your drive.

.CRAB Ransomware – Update July 2018 (New Version 4 Released)

A new version of the GandCrab ransomware virus has been detected in the wild, going by the name GANDCRAB V4. You can learn more about it from the following research, removal and file recovery article:

Related: GANDCRAB V4 Ransomware – Remove and Restore .KRAB Encrypted Files

Recent information about the .KRAB v4 ransomware has come to our attention. The malware researcher, known as Brad from Malware-Traffic-Analysis has detected newer and newer e-mails to be used to spread the infection file of the latest GandCrab ransomware virus variants. This time, the cyber-criminals were detected to use a JavaScript file, posing as an actual PDF type of file. The file, is contained in a 7z archive and was reported by Brad on his block malware-traffic-analysis.net, to be spread via the following e-mail addresses:

E-mails spreading GandCrab 2.0:

Adolfo70@5348.com
Ahmad26@2336.com
Aileen65@9033.com
Beulah34@1490.com
Billy20@4425.com
Billy11@4302.com
Blaine98@8771.com
Deanna62@5595.com
Glenna52@2606.com
Tara72@1753.com

The ransomware infection e-mails were also reported by Brad to contain the following topics (Subjects):

Document #{number}
Invoice #{number}
Order #{number}
Payment #{number}
Payment Invoice #{number}
Payment Invoice #{number}
Ticket #{number}
Your Document #{number}
Your Order #{number}
Your Ticket #{number}

The e-mails are reported to contain files which are 7zip archives (.7z) and have name, like the following:

→ DOC249127923-PDF.7z

When the victims opens and extracts the file, it has the absolutely same name, however is a .js (JavaScript) type of file. This is the file which actually infects your computer. Even extracting this file from the 7z archive may risk the health of your files:

→ DOC249127923-PDF.js

If you have an e-mail service which contains a blacklist function, it is important that you add those e-mails to your blacklist and if you see such e-mails, beginning with a name, a number and then something like “@12412312.com”, do not even open them. If you want to check whether or not they are malicious you can just go ahead and forward them to free services, like ZipeZip, which will perform a check for you without you having to open the e-mails.

GANDCRAB V2.1 How Does It Infect

The malware researcher Brad at Malware-Traffic-Analysis has detected the GANDCRAB ransomware infection to be spread via malicious e-mails used to carry JavaScript files. The files pretend as if they are legitimate PDF files, and they are archived within .7z types of files. The e-mails contain the following information:

From: {Fake name and e-mail address}
Subject: Payment Invoice #(number)

Dear Customer,
To read your document please open the attachment and reply as soon as possible.
Kind regards
TCR Customer Support

The attachment carries an archive which appears like the following:

The subjects of the e-mail are also reported to possibly be according to the following templates:

Document #{number}
Invoice #{number}
Order #{number}
Payment #{number}
Payment Invoice #{number}
Payment Invoice #{number}
Ticket #{number}
Your Document #{number}
Your Order #{number}
Your Ticket #{number}

When the victim opens the .7z archive, he or she finds a file with the same name as the archive, only in .js file type, for instance:

→ DOC249127923-PDF.7z – the archive.
DOC249127923-PDF.js – the file within it.

If you work with e-mails on a daily basis, security researchers advise to be careful and always check what you download before actually downloading and opening it. One way to do this is to simply forward the e-mail to an online service that will check whether it’s malicious or not. One such free service is ZipeZip.

GANDCRAB V2.1 Ransomware – Analysis

Once the GANDCRAB V2.1 ransomware’s .js file is clicked on, it immediately triggers a malicious JavaScript that results in dropping a malicious executable, located in the %AppData% directory. This executable is reported by security researchers to have the following parameters:

SHA256 hash: 9282ffd0f7aef39febc84f33a3090898e2fae6236cae7465a21ca58978d81b86
Size: 265,224 bytes
Location: %AppData%\RoamingiqB44.Exe

Besides this name, the .exe file has also been detected under other names as well, but generally has the same location. It can also be detected by creating a Windows Registry entry in the following Windows sub-key:

→ HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce

In this sub-key, you may encounter a randomly named value string, for example “rzdsiabfbie”. It contains the actual name and location of the malicious executable file.

After infection, GANDCRAB V2.1 malware may attempt to establish connection with one of it’s servers and hosts. Some of those in relation to it’s other variants have been reported to be the following:

→ 92.63.197.59
66.171.248.178
5.104.188.117
188.172.82.30
66.171.248.178
188.172.82.30
90.141.200.228

The ransomware also goes through great efforts to make sure that the victim opens it’s ransom note file, called CRAB-DECRYPT.txt. The ransom note has the following contents:

GANDCRAB v2.1
Attention!
All your files documents. photos databases and other important files are encrypted and have the extension: .CRAB
The only method of recovering files is to purchase a private key. It is on our server and only we can recover your files.
The server with your key is in a closed network TOR. You can get there by the following ways:
0. Download Tor browser – https://www.torproject.org/
1. Install Tor browser
2. Open Tor Browser
3. Open link in TOR browser: https://gandcrab2pie73et.onion/f6e46a9cb4dae302
4. Follow the instructions on this page
If Tor/Tor browser is locked in your country or you can not install it. open one of the following links in your regular browser:

{tor links here}

ATTENTION! Use regular browser only to contact us. Buy decrypt or only through TOR browser link or Jabber Bot!
On our page you will see instructions on payment and get the opportunity to decrypt 1 file for free.
The alternative way to contact us is to use Jabber messenger. Read how to:
0. Download Psi-Plus Jabber client: https://psi-im.org/download/
1. Register new account: https://sgams/register.php
0? Enter “username”: {crooks’ provided ID}
1) Enter “password”: your password
2. Add new account in Psi
3. Add and write Jabber ID: ransomwareesj.ms any message
4. Follow instruction bot
It is a bot! It’s fully automated artificial system without human control!
TO contact us use TOR inks. we can provide you all required proofs of decryption available anytime. we are open to conversations.
You can read instructions how to install and use jabber here ttp://www.sfu.ca/jabber/Psi_Jab er_Pc.pdf
DANGEROUS!
Do not try to modify files or use your own private key – this will result in the loss of your data forever!

The malicious web links to which the virus aims to lead the victim lead to a website which is pretty well designed, I have to admit. The site welcomes you with the following ransom note:

The web page even has some advanced features, such as a feature to help you test the decryption software:

GANDCRAB V2.1 also has 24/7 support in order to establish communications with the cyber-criminals behind this ransomware.

GANDCRAB V2.1 Ransomware – Encryption

The encryption process of this ransomware infection is rather the standard one, involving a sophisticated encryption algorithm which alters portions of the original file’s data, enough to make it no longer able to be opened. The files which may be attached by this version of GANDCRAB V2.1 ransomware are often used types of files, like documents, images, videos, archives and other types of files. The encryption mode is reported to be the RSA encryption algorithm, also known as Rivest-Shamir-Adleman. It aims to generate a unique decryption key for each file or set of files, making them significantly harder to decrypt. Some of the files which are attacked by GANDCRAB V2.1 are reported by malware researchers to be among the following file list:

→“PNG .PSD .PSPIMAGE .TGA .THM .TIF .TIFF .YUV .AI .EPS .PS .SVG .INDD .PCT .PDF .XLR .XLS .XLSX .ACCDB .DB .DBF .MDB .PDB .SQL .APK .APP .BAT .CGI .COM .EXE .GADGET .JAR .PIF .WSF .DEM .GAM .NES .ROM .SAVCADFiles .DWG .DXFGISFiles .GPX .KML .KMZ .ASP .ASPX .CER .CFM .CSR .CSS .HTM .HTML .JS .JSP .PHP .RSS .XHTML.DOC .DOCX .LOG .MSG .ODT .PAGES .RTF .TEX .TXT .WPD .WPS .CSV .DAT .GED .KEY .KEYCHAIN .PPS .PPT .PPTX ..INI .PRFEncodedFiles .HQX .MIM .UUE .7Z .CBR .DEB .GZ .PKG .RAR .RPM .SITX .TAR.GZ .ZIP .ZIPX .BIN .CUE .DMG .ISO .MDF .TOAST .VCDSDF .TAR .TAX2014 .TAX2015 .VCF .XMLAudioFiles .AIF .IFF .M3U .M4A .MID .MP3 .MPA .WAV .WMAVideoFiles .3G2 .3GP .ASF .AVI .FLV .M4V .MOV .MP4 .MPG .RM .SRT .SWF .VOB .WMV3D .3DM .3DS .MAX .OBJR.BMP .DDS .GIF .JPG ..CRX .PLUGIN .FNT .FON .OTF .TTF .CAB .CPL .CUR .DESKTHEMEPACK .DLL .DMP .DRV .ICNS .ICO .LNK .SYS .CFG”

After the encryption process has completed, the victim finds his/her files looking like the following:

Remove GANDCRAB V2.1 and Try Getting Back Your Files

To remove GANDCRAB V2.1 safely, you can help yourself by following the removal instructions underneath. If manual removal is not something you feel confidence in doing with 100% effectiveness, experts do advise to go to the automatic approach and use an advanced anti-malware software for the removal. Such will ensure that you remove GANDCRAB V2.1 completely and that your PC is fully secure against any threats or intrusive software.

Let’s be frank – decryption that is valid for the RSA encryption algorithm is only available in two cases – if malware researchers crack GANDCRAB V2.1 or if the cyber-criminals behind the infection leak the decryption keys. But this should not despair you because there are still ways to recover most of your encrypted files. We have published some of those alternative methods underneath in step “2. Restore files, encrypted by GANDCRAB V2.1”. They can help you to restore some of those encrypted files, but keep in mind that it depends a lot on the post-infection condition of your PC.

Avatar

Ventsislav Krastev

Ventsislav is a cybersecurity expert at SensorsTechForum since 2015. He has been researching, covering, helping victims with the latest malware infections plus testing and reviewing software and the newest tech developments. Having graduated Marketing as well, Ventsislav also has passion for learning new shifts and innovations in cybersecurity that become game changers. After studying Value Chain Management, Network Administration and Computer Administration of System Applications, he found his true calling within the cybersecrurity industry and is a strong believer in the education of every user towards online safety and security.

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Attention! SensorsTechForum strongly recommends that all malware victims should look for assistance only by reputable sources. Many guides out there claim to offer free recovery and decryption for files encrypted by ransomware viruses. Be advised that some of them may only be after your money.

As a site that has been dedicated to providing free removal instructions for ransomware and malware since 2014, SensorsTechForum’s recommendation is to only pay attention to trustworthy sources.

How to recognize trustworthy sources:

  • Always check "About Us" web page.
  • Profile of the content creator.
  • Make sure that real people are behind the site and not fake names and profiles.
  • Verify Facebook, LinkedIn and Twitter personal profiles.


OFFER

REMOVE IT NOW (PC)
with Anti-Malware
We recommend you to download SpyHunter and run free scan to remove all virus files on your PC. This saves you hours of time and effort compared to doing the removal yourself.
SpyHunter 5 free remover allows you, subject to a 48-hour waiting period, one remediation and removal for results found. Read EULA and Privacy Policy


Windows Mac OS X

How to Remove GANDCRAB V2.1 Ransomware from Windows.


Step 1: Boot Your PC In Safe Mode to isolate and remove GANDCRAB V2.1 Ransomware

OFFER

Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
We Recommend To Scan Your PC with SpyHunter

Keep in mind, that SpyHunter’s scanner is only for malware detection. If SpyHunter detects malware on your PC, you will need to purchase SpyHunter's malware removal tool to remove the malware threats. Read our SpyHunter 5 review. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria

1. Hold Windows key() + R


2. The "Run" Window will appear. In it, type "msconfig" and click OK.


3. Go to the "Boot" tab. There select "Safe Boot" and then click "Apply" and "OK".
Tip: Make sure to reverse those changes by unticking Safe Boot after that, because your system will always boot in Safe Boot from now on.


4. When prompted, click on "Restart" to go into Safe Mode.


5. You can recognise Safe Mode by the words written on the corners of your screen.


Step 2: Uninstall GANDCRAB V2.1 Ransomware and related software from Windows

Here is a method in few easy steps that should be able to uninstall most programs. No matter if you are using Windows 10, 8, 7, Vista or XP, those steps will get the job done. Dragging the program or its folder to the recycle bin can be a very bad decision. If you do that, bits and pieces of the program are left behind, and that can lead to unstable work of your PC, errors with the file type associations and other unpleasant activities. The proper way to get a program off your computer is to Uninstall it. To do that:


1. Hold the Windows Logo Button and "R" on your keyboard. A Pop-up window will appear.


2. In the field type in "appwiz.cpl" and press ENTER.


3. This will open a window with all the programs installed on the PC. Select the program that you want to remove, and press "Uninstall"
Follow the instructions above and you will successfully uninstall most programs.


Step 3: Clean any registries, created by GANDCRAB V2.1 Ransomware on your computer.

The usually targeted registries of Windows machines are the following:

  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce

You can access them by opening the Windows registry editor and deleting any values, created by GANDCRAB V2.1 Ransomware there. This can happen by following the steps underneath:

1. Open the Run Window again, type "regedit" and click OK.


2. When you open it, you can freely navigate to the Run and RunOnce keys, whose locations are shown above.


3. You can remove the value of the virus by right-clicking on it and removing it.
Tip: To find a virus-created value, you can right-click on it and click "Modify" to see which file it is set to run. If this is the virus file location, remove the value.

IMPORTANT!
Before starting "Step 4", please boot back into Normal mode, in case you are currently in Safe Mode.
This will enable you to install and use SpyHunter 5 successfully.

Step 4: Scan for GANDCRAB V2.1 Ransomware with SpyHunter Anti-Malware Tool

1. Click on the "Download" button to proceed to SpyHunter's download page.


It is recommended to run a scan before purchasing the full version of the software to make sure that the current version of the malware can be detected by SpyHunter. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria.


2. After you have installed SpyHunter, wait for it to update automatically.

SpyHunter5-update-2018


3. After the update process has finished, click on the 'Malware/PC Scan' tab. A new window will appear. Click on 'Start Scan'.

SpyHunter5-Free-Scan-2018


4. After SpyHunter has finished scanning your PC for any files of the associated threat and found them, you can try to get them removed automatically and permanently by clicking on the 'Next' button.

SpyHunter-5-Free-Scan-Next-2018

If any threats have been removed, it is highly recommended to restart your PC.

Step 5 (Optional): Try to Restore Files Encrypted by GANDCRAB V2.1 Ransomware.

Ransomware infections and GANDCRAB V2.1 Ransomware aim to encrypt your files using an encryption algorithm which may be very difficult to decrypt. This is why we have suggested a data recovery method that may help you go around direct decryption and try to restore your files. Bear in mind that this method may not be 100% effective but may also help you a little or a lot in different situations.

1. Download the reccomended Data Recovery software by clicking on the link underneath:

Simply click on the link and on the website menus on top, choose Data Recovery - Data Recovery Wizard for Windows or Mac (depending on your OS), and then download and run the tool.


Windows Mac OS X

Get rid of GANDCRAB V2.1 Ransomware from Mac OS X.


Step 1: Uninstall GANDCRAB V2.1 Ransomware and remove related files and objects

OFFER
Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
We Recommend To Scan Your Mac with SpyHunter for Mac
Keep in mind, that SpyHunter for Mac needs to purchased to remove the malware threats. Click on the corresponding links to check SpyHunter’s EULA and Privacy Policy


1. Hit the ⇧+⌘+U keys to open Utilities. Another way is to click on “Go” and then click “Utilities”, like the image below shows:


2. Find Activity Monitor and double-click it:


3. In the Activity Monitor look for any suspicious processes, belonging or related to GANDCRAB V2.1 Ransomware:

Tip: To quit a process completely, choose the “Force Quit” option.


4. Click on the "Go" button again, but this time select Applications. Another way is with the ⇧+⌘+A buttons.


5. In the Applications menu, look for any suspicious app or an app with a name, similar or identical to GANDCRAB V2.1 Ransomware. If you find it, right-click on the app and select “Move to Trash”.


6: Select Accounts, after which click on the Login Items preference. Your Mac will then show you a list of items that start automatically when you log in. Look for any suspicious apps identical or similar to GANDCRAB V2.1 Ransomware. Check the app you want to stop from running automatically and then select on the Minus (“-“) icon to hide it.


7: Remove any left-over files that might be related to this threat manually by following the sub-steps below:

  • Go to Finder.
  • In the search bar type the name of the app that you want to remove.
  • Above the search bar change the two drop down menus to “System Files” and “Are Included” so that you can see all of the files associated with the application you want to remove. Bear in mind that some of the files may not be related to the app so be very careful which files you delete.
  • If all of the files are related, hold the ⌘+A buttons to select them and then drive them to “Trash”.

In case you cannot remove GANDCRAB V2.1 Ransomware via Step 1 above:

In case you cannot find the virus files and objects in your Applications or other places we have shown above, you can manually look for them in the Libraries of your Mac. But before doing this, please read the disclaimer below:

Disclaimer! If you are about to tamper with Library files on Mac, be sure to know the name of the virus file, because if you delete the wrong file, it may cause irreversible damage to your MacOS. Continue on your own responsibility!

1: Click on "Go" and Then "Go to Folder" as shown underneath:

2: Type in "/Library/LauchAgents/" and click Ok:

3: Delete all of the virus files that have similar or the same name as GANDCRAB V2.1 Ransomware. If you believe there is no such file, do not delete anything.

You can repeat the same procedure with the following other Library directories:

→ ~/Library/LaunchAgents
/Library/LaunchDaemons

Tip: ~ is there on purpose, because it leads to more LaunchAgents.


Click the button below below to download SpyHunter for Mac and scan for GANDCRAB V2.1 Ransomware:


Download

SpyHunter for Mac



Step 3 (Optional): Try to Restore Files Encrypted by GANDCRAB V2.1 Ransomware.

Ransomware infections and GANDCRAB V2.1 Ransomware aim to encrypt your files using an encryption algorithm which may be very difficult to decrypt. This is why we have suggested a data recovery method that may help you go around direct decryption and try to restore your files. Bear in mind that this method may not be 100% effective but may also help you a little or a lot in different situations.

1. Download the reccomended Data Recovery software by clicking on the link underneath:

Simply click on the link and on the website menus on top, choose Data Recovery - Data Recovery Wizard for Windows or Mac (depending on your OS), and then download and run the tool.


GANDCRAB V2.1 Ransomware FAQ

What is GANDCRAB V2.1 Ransomware ransomware and how does it work?

GANDCRAB V2.1 Ransomware is a ransomware infection - the malicious software that enters your computer silently and blocks either access to the computer itself or encrypt your files.

Many ransomware viruses use sophisticated encryption algorithm how to make your files inaccessible. The goal of ransomware infections is to demand that you pay a ransom payment to get access to your files back.

How does GANDCRAB V2.1 Ransomware ransomware infect my computer?

Via several ways.GANDCRAB V2.1 Ransomware Ransomware infects computers by being sent via phishing e-mails, containing virus attachment.

This attachment is usually masked as an important document, like an invoice, bank document or even a plane ticket and it looks very convincing to users.

After you download and execute this attachment, a drive-by download occurs and your computer is infected with the ransomware virus.

Another way, you may become a victim of GANDCRAB V2.1 Ransomware is if you download a fake installer, crack or patch from a low reputation website or if you click on a virus link. Many users report getting a ransomware infection by downloading torrents.

How to open .GANDCRAB V2.1 Ransomware files?

You can't. At this point the .GANDCRAB V2.1 Ransomware files are encrypted. You can only open them once they are decrypted.

Decryptor did not decrypt my data. What now?

Do not panic and backup the files. If a decryptor did not decrypt your .GANDCRAB V2.1 Ransomware files successfully, then do not despair, because this virus is still new.

One way to restore files, encrypted by GANDCRAB V2.1 Ransomware ransomware is to use a decryptor for it. But since it's a new virus, advised that the decryption keys for it may not be out yet and available to the public. We will update this article and keep you posted as soon as this decryptor is released.

How Do I restore ".GANDCRAB V2.1 Ransomware" files (Other Methods)?

Yes, sometimes files can be restored. We have suggested several file recovery methods that could work if you want to restore .GANDCRAB V2.1 Ransomware files.

These methods are in no way 100% guarantee that you will be able to get your files back. But if you have a backup, your chances of success are much greater.

How do I get rid of GANDCRAB V2.1 Ransomware ransomware virus?

The safest way and the most efficient one for the removal of this ransomware infection is the use a professional anti malware software. It will scan for and locate GANDCRAB V2.1 Ransomware ransomware and then remove it without causing any additional harm to your important .GANDCRAB V2.1 Ransomware files.

Also, keep in mind that viruses like GANDCRAB V2.1 Ransomware ransomware also install Trojans and keyloggers that can steal your passwords and accounts. Scanning your computer with an anti-malware software will make sure that all of these virus components are removed and your computer is protected in the future.

What to Do If nothing works?

There is still a lot you can do. If none of the above methods seem to work for you, then try these methods:

  • Try to find a safe computer from where you can can login on your own line accounts like One Drive, iDrive, Google Drive and so on.
  • Try to contact your friends, relatives and other people so that they can check if they have some of your important photos or documents just in case you sent them.
  • Also, check if some of the files that were encrypted it can be re-downloaded from the web.
  • Another clever way to get back some of your files is to find another old computer, a flash drive or even a CD or a DVD where you may have saved your older documents. You might be surprised what will turn up.
  • You can also go to your email account to check if you can send any attachments to other people. Usually what is sent the email is saved on your account and you can re-download it. But most importantly, make sure that this is done from a safe computer and make sure to remove the virus first.

More tips you can find on our forums, where you can also asks any questions about your ransomware problem.

5 Comments

  1. AvatarMeghit Boumediene Khaled

    Hi

    Thank you for all useful information provided. However i am asking if there is a program that can perform decryption of infected files.

    Thank you

    Reply
  2. AvatarBernier Jackie

    Bonjour, après lecture de ces commentaires, je crois que nous ne sommes pas plus avancés pour effectuer un décryptage de de nos fichiers infectés par ce ransomware.En effet dès que mon PC a été infecté, j’ai acheté une version officielle de SpyHunter4; Après installation et une recherche dans les fichiers, ce soit disant programme miracle n’a rien pu faire de plus.Après plusieurs prises de contact avec les créateurs du logiciel, ceux ci m’ont tout simplement dit qu’il ne pouvaient pas faire plus et m’ont dirigé vers un autre site soit disant capable de le faire. Or ce nouveau site me re demandait de payer dans les 60 € afin de ma’aider. Cela pu l’arnaque, je me suis demander si ces développeurs n’étaient pas à l’origine de certains virus????? Je déconseille fortement à ceux qui sont dans le même cas que moi d’acheter ce logiciel envahissant qui plus est difficile à désinstaller.Cordialement à tous et toutes.

    Reply
    1. Milena DimitrovaMilena Dimitrova

      Hi there, SpyHunter is not a ransomware decrypter but an anti-malware program that removes the malware from the infected host. It is not a scam. Unfortunately, there is no universal decrypter for each and every ransomware. It takes time for security experts to develop decryption tools, and what is worse is that even after a decrypter is released, ransomware authors quickly go around it by releasing a new version of their ransomware.

      Make sure to invest in data back up and follow the rules of online hygiene to avoid falling victim to ransomware.

      Reply
  3. AvatarNcygcdb

    Hello
    How can i decrypt crab files
    I did all these steps but decryption of files not soccessful also by bitefender
    What i do

    Reply
    1. Milena DimitrovaMilena Dimitrova

      Hi there,

      Unfortunately, since there is no official decrypter for the .crab ransomware, there’s also no guarantee you can decrypt your files using alternative methods. Did you try data recovery software as explained in the article above?

      Reply

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