Remove Datahelp@iran.ir Ransomware + Data Recovery
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Datahelp@iran.ir Ransomware REMOVAL Guide

An infection with the Datahelp@iran.ir ransomware virus leads to serious system security issues and the corruption of valuable files. This removal guide presents detailed instructions on how to remove Datahelp@iran.ir ransomware and how to potentially restore encrypted files.

remove Datahelp@iran.ir ransomware

Datahelp@iran.ir Email Address

As identified by security researchers, the Datahelp@iran.ir email address is related to several strains of the vicious STOP ransomware. This ransomware is a nasty threat that has been lurking across the web for a few years. The Datahelp@iran.ir virus is designed to corrupt essential system settings with the goal to pass through several attack stages.

At first, the ransomware contaminates essential system settings in order to evade detection and hide its malicious files. Beware that Datahelp@iran.ir ransomware establishes malicious entries under major registry keys like RUN and RUNONCE so that it can become able to launch its malicious files every time you start your infected system. Finally, the virus extorts a ransom fee from victims.

Datahelp@iran.ir Ransomware

Datahelp@iran.ir ransomware is an email address that is used in the ransom note of STOP ransomware. STOP ransomware is a crypto infection that attacks Windows operating systems. The variants that were reported to be assocaited with Datahelp@iran.ir hackers’ email have recently appeared on the malware scene. At this point these strains are Hets virus, Msop virus, Zobm virus and Rote virus. They all implement identical infection pattern.

The spread of Datahelp@iran.ir ransomware is likely to be realized via techniques like spam emails, email attachments, hacked web pages, and corrupted freeware installers. Since the malspam is a propagation technique that enables hackers to spread their malicious code via massive email spam campaigns, they often prefer it to the other mentioned techniques. For the settlement of malspam, cybercriminals usually embed malicious code in files of common types.

Among the most popular Windows file types that are used by malware are executable files, documents and other Microsoft Office files, application files, script files, PDFs, temporary files and other.

Zobm, Rote, Msop, Hets File Extensions

All initial malicious changes performed by the ransomware enable it to reach the encryption stage. During this stage, the ransomware launches a built-in cipher module to corrupt personal files. Specific folders are scanned for commonly used types of files as they are likely to store valuable user data. Every time a target file is detected, its code is transformed via a strong cipher algorithm. As a result of encryption, corrupted files receive the malicious extension .hets, .zobm, .rote or .msop depending on the variant that has infected your computer system.

Threat Summary

NameDatahelp@iran.ir
File Extension.hets, .zobm, .rote or .msop
TypeRansomware, Cryptovirus
Short DescriptionThe ransomware encrypts files on your computer system and demands a ransom to be paid to allegedly recover them.
SymptomsThe Datahelp@iran.ir STOP ransomware will encrypt your files by appending a malicious extension to them. Then it will demand a ransom fee for their recovery.
Ransom Demanding Note_readme.txt
Distribution MethodSpam Emails, Email Attachments
Detection Tool See If Your System Has Been Affected by Datahelp@iran.ir

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User ExperienceJoin Our Forum to Discuss Datahelp@iran.ir.

Datahelp@iran.ir Virus – More Details

Unfortunately, encrypted files remain inaccessible after encryption. The malicious file extension (.hets, .zobm, .rote or .msop) may appear at the end of document, music, project, database, image, video, backup, archive, and audio files.

In fact, the end goal of Datahelp@iran.ir ransomware is to blackmail its victims into paying a ransom fee to hackers who stand behind the attacks. A ransom note file called _readme.txt informs that the decryption of corrupted files can be realized after a payment of $490 – $980 ransom fee. The full content of this file can be seen below:

ATTENTION!

Don’t worry, you can return all your files!
All your files like photos, databases, documents and other important are encrypted with strongest encryption and unique key.
The only method of recovering files is to purchase decrypt tool and unique key for you.
This software will decrypt all your encrypted files.
What guarantees you have?
You can send one of your encrypted file from your PC and we decrypt it for free.
But we can decrypt only 1 file for free. File must not contain valuable information.
You can get and look video overview decrypt tool:
https://we.tl/t-7YSRbcuaMa
Price of private key and decrypt software is $980.
Discount 50% available if you contact us first 72 hours, that’s price for you is $490.
Please note that you’ll never restore your data without payment.
Check your e-mail “Spam” or “Junk” folder if you don’t get answer more than 6 hours.

To get this software you need write on our e-mail:
datarestorehelp@firemail.cc

Reserve e-mail address to contact us:
datahelp@iran.ir

Your personal ID:

datahelp iran ir ransomware remove readme txt ransom note

You should NOT under any circumstances contact cybercriminals or pay any ransom sum to them. This action does not guarantee the recovery of your encrypted files.

At this point, STOP ransomware strains associated with Datahelp@iran.ir email address are not decryptable by Michael Gillespie or Emsisoft free decryption tools. However, as soon as we notice security researchers’ announcement about an update that supports the decryption of Datahelp@iran.ir STOP ransomware variants we will update this article with information on how to decrypt files for free.

How to Remove Datahelp@iran.ir Ransomware

The so-called Datahelp@iran.ir virus is a threat with highly complex code that heavily damages essential system settings and valuable files. So the only way to use your infected computer in a secure way again is to remove all malicious files and objects created by the ransomware. For the purpose, you should complete a specific Datahelp@iran.ir removal guide. The ransomware removal guide that follows reveals how to clean the virus from the system – manually and automatically. If you don’t feel quite comfortable with the manual steps, it will be better to download the presented advanced anti-malware tool as it will do the job for you.

In the event that you want to attempt to restore encrypted files check step five – Try to Restore files encrypted by Datahelp@iran.ir ransomware that reveals reliable alternative data recovery methods. We remind you that copies of all encrypted files should be kept on an external drive. This measure will prevent their inevitable loss.

Gergana Ivanova

Gergana Ivanova

Gergana has a bachelor's degree in Marketing. She has been with the STF team for five years, researching malware, reporting on the latest computer infections, and following digital marketing trends.

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Windows Mac OS X

How to Remove Datahelp@iran.ir from Windows.


Step 1: Boot Your PC In Safe Mode to isolate and remove Datahelp@iran.ir

OFFER

Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
We Recommend To Scan Your PC with SpyHunter

Keep in mind, that SpyHunter’s scanner is only for malware detection. If SpyHunter detects malware on your PC, you will need to purchase SpyHunter's malware removal tool to remove the malware threats. Read our SpyHunter 5 review. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria

1. Hold Windows key() + R


2. The "Run" Window will appear. In it, type "msconfig" and click OK.


3. Go to the "Boot" tab. There select "Safe Boot" and then click "Apply" and "OK".
Tip: Make sure to reverse those changes by unticking Safe Boot after that, because your system will always boot in Safe Boot from now on.


4. When prompted, click on "Restart" to go into Safe Mode.


5. You can recognise Safe Mode by the words written on the corners of your screen.


Step 2: Uninstall Datahelp@iran.ir and related software from Windows

Here is a method in few easy steps that should be able to uninstall most programs. No matter if you are using Windows 10, 8, 7, Vista or XP, those steps will get the job done. Dragging the program or its folder to the recycle bin can be a very bad decision. If you do that, bits and pieces of the program are left behind, and that can lead to unstable work of your PC, errors with the file type associations and other unpleasant activities. The proper way to get a program off your computer is to Uninstall it. To do that:


1. Hold the Windows Logo Button and "R" on your keyboard. A Pop-up window will appear.


2. In the field type in "appwiz.cpl" and press ENTER.


3. This will open a window with all the programs installed on the PC. Select the program that you want to remove, and press "Uninstall"
Follow the instructions above and you will successfully uninstall most programs.


Step 3: Clean any registries, created by Datahelp@iran.ir on your computer.

The usually targeted registries of Windows machines are the following:

  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce

You can access them by opening the Windows registry editor and deleting any values, created by Datahelp@iran.ir there. This can happen by following the steps underneath:

1. Open the Run Window again, type "regedit" and click OK.


2. When you open it, you can freely navigate to the Run and RunOnce keys, whose locations are shown above.


3. You can remove the value of the virus by right-clicking on it and removing it.
Tip: To find a virus-created value, you can right-click on it and click "Modify" to see which file it is set to run. If this is the virus file location, remove the value.

IMPORTANT!
Before starting "Step 4", please boot back into Normal mode, in case you are currently in Safe Mode.
This will enable you to install and use SpyHunter 5 successfully.

Step 4: Scan for Datahelp@iran.ir with SpyHunter Anti-Malware Tool

1. Click on the "Download" button to proceed to SpyHunter's download page.


It is recommended to run a scan before purchasing the full version of the software to make sure that the current version of the malware can be detected by SpyHunter. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria.


2. After you have installed SpyHunter, wait for it to update automatically.

SpyHunter5-update-2018


3. After the update process has finished, click on the 'Malware/PC Scan' tab. A new window will appear. Click on 'Start Scan'.

SpyHunter5-Free-Scan-2018


4. After SpyHunter has finished scanning your PC for any files of the associated threat and found them, you can try to get them removed automatically and permanently by clicking on the 'Next' button.

SpyHunter-5-Free-Scan-Next-2018

If any threats have been removed, it is highly recommended to restart your PC.

Step 5 (Optional): Try to Restore Files Encrypted by Datahelp@iran.ir.

Ransomware infections and Datahelp@iran.ir aim to encrypt your files using an encryption algorithm which may be very difficult to decrypt. This is why we have suggested a data recovery method that may help you go around direct decryption and try to restore your files. Bear in mind that this method may not be 100% effective but may also help you a little or a lot in different situations.

1. Download the reccomended Data Recovery software by clicking on the link underneath:

If the above link does not work for you and your region, try the other two links below, that lead to the same product:

and

2. On the download page, click on the "Download" button:

3. Click on "Save File" button:

4. Accept all agreements and click "Next":

5. After all the "Next" steps, click on "Install" and then wait for the installation to complete:

6. Run the software. Click on the location to scan for missing or deleted files and click on "Scan":

7. Wait for the scan to complete, it may take some time. Be advised that this scan is not 100% guaranteed to recover all files, but it does have some chance to get your data back:


Windows Mac OS X

Get rid of Datahelp@iran.ir from Mac OS X.


Step 1: Uninstall Datahelp@iran.ir and remove related files and objects

OFFER
Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
We Recommend To Scan Your Mac with SpyHunter for Mac
Keep in mind, that SpyHunter for Mac needs to purchased to remove the malware threats. Click on the corresponding links to check SpyHunter’s EULA and Privacy Policy


1. Hit the ⇧+⌘+U keys to open Utilities. Another way is to click on “Go” and then click “Utilities”, like the image below shows:


2. Find Activity Monitor and double-click it:


3. In the Activity Monitor look for any suspicious processes, belonging or related to Datahelp@iran.ir:

Tip: To quit a process completely, choose the “Force Quit” option.


4. Click on the "Go" button again, but this time select Applications. Another way is with the ⇧+⌘+A buttons.


5. In the Applications menu, look for any suspicious app or an app with a name, similar or identical to Datahelp@iran.ir. If you find it, right-click on the app and select “Move to Trash”.


6: Select Accounts, after which click on the Login Items preference. Your Mac will then show you a list of items that start automatically when you log in. Look for any suspicious apps identical or similar to Datahelp@iran.ir. Check the app you want to stop from running automatically and then select on the Minus (“-“) icon to hide it.


7: Remove any left-over files that might be related to this threat manually by following the sub-steps below:

  • Go to Finder.
  • In the search bar type the name of the app that you want to remove.
  • Above the search bar change the two drop down menus to “System Files” and “Are Included” so that you can see all of the files associated with the application you want to remove. Bear in mind that some of the files may not be related to the app so be very careful which files you delete.
  • If all of the files are related, hold the ⌘+A buttons to select them and then drive them to “Trash”.

In case you cannot remove Datahelp@iran.ir via Step 1 above:

In case you cannot find the virus files and objects in your Applications or other places we have shown above, you can manually look for them in the Libraries of your Mac. But before doing this, please read the disclaimer below:

Disclaimer! If you are about to tamper with Library files on Mac, be sure to know the name of the virus file, because if you delete the wrong file, it may cause irreversible damage to your MacOS. Continue on your own responsibility!

1: Click on "Go" and Then "Go to Folder" as shown underneath:

2: Type in "/Library/LauchAgents/" and click Ok:

3: Delete all of the virus files that have similar or the same name as Datahelp@iran.ir. If you believe there is no such file, do not delete anything.

You can repeat the same procedure with the following other Library directories:

→ ~/Library/LaunchAgents
/Library/LaunchDaemons

Tip: ~ is there on purpose, because it leads to more LaunchAgents.


Step 2: Scan for and remove Datahelp@iran.ir files from your Mac

When you are facing problems on your Mac as a result of unwanted scripts and programs such as Datahelp@iran.ir, the recommended way of eliminating the threat is by using an anti-malware program. Combo Cleaner offers advanced security features along with other modules that will improve your Mac’s security and protect it in the future.


Step 3 (Optional): Try to Restore Files Encrypted by Datahelp@iran.ir on your Mac.

Ransomware for Mac Datahelp@iran.ir aims to encode all your files using an encryption algorithm which may be very difficult to decode, unless you pay money. This is why we have suggested a data recovery method that may help you go around direct decryption and try to restore your files, but only in some cases. Bear in mind that this method may not be 100% effective but may also help you a little or a lot in different situations.

1. Download the recommended Data Recovery Mac app by clicking on the link underneath:

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