Remove Ransomware + Data Recovery

An infection with the ransomware virus leads to serious system security issues and the corruption of valuable files. This removal guide presents detailed instructions on how to remove ransomware and how to potentially restore encrypted files.

remove ransomware Email Address

As identified by security researchers, the email address is related to several strains of the vicious STOP ransomware. This ransomware is a nasty threat that has been lurking across the web for a few years. The virus is designed to corrupt essential system settings with the goal to pass through several attack stages.

At first, the ransomware contaminates essential system settings in order to evade detection and hide its malicious files. Beware that ransomware establishes malicious entries under major registry keys like RUN and RUNONCE so that it can become able to launch its malicious files every time you start your infected system. Finally, the virus extorts a ransom fee from victims. Ransomware ransomware is an email address that is used in the ransom note of STOP ransomware. STOP ransomware is a crypto infection that attacks Windows operating systems. The variants that were reported to be assocaited with hackers’ email have recently appeared on the malware scene. At this point these strains are Hets virus, Msop virus, Zobm virus and Rote virus. They all implement identical infection pattern.

The spread of ransomware is likely to be realized via techniques like spam emails, email attachments, hacked web pages, and corrupted freeware installers. Since the malspam is a propagation technique that enables hackers to spread their malicious code via massive email spam campaigns, they often prefer it to the other mentioned techniques. For the settlement of malspam, cybercriminals usually embed malicious code in files of common types.

Among the most popular Windows file types that are used by malware are executable files, documents and other Microsoft Office files, application files, script files, PDFs, temporary files and other.

Zobm, Rote, Msop, Hets File Extensions

All initial malicious changes performed by the ransomware enable it to reach the encryption stage. During this stage, the ransomware launches a built-in cipher module to corrupt personal files. Specific folders are scanned for commonly used types of files as they are likely to store valuable user data. Every time a target file is detected, its code is transformed via a strong cipher algorithm. As a result of encryption, corrupted files receive the malicious extension .hets, .zobm, .rote or .msop depending on the variant that has infected your computer system.

Threat Summary
File Extension.hets, .zobm, .rote or .msop
TypeRansomware, Cryptovirus
Short DescriptionThe ransomware encrypts files on your computer system and demands a ransom to be paid to allegedly recover them.
SymptomsThe STOP ransomware will encrypt your files by appending a malicious extension to them. Then it will demand a ransom fee for their recovery.
Ransom Demanding Note_readme.txt
Distribution MethodSpam Emails, Email Attachments
Detection Tool See If Your System Has Been Affected by


Malware Removal Tool

User ExperienceJoin Our Forum to Discuss Virus – More Details

Unfortunately, encrypted files remain inaccessible after encryption. The malicious file extension (.hets, .zobm, .rote or .msop) may appear at the end of document, music, project, database, image, video, backup, archive, and audio files.

In fact, the end goal of ransomware is to blackmail its victims into paying a ransom fee to hackers who stand behind the attacks. A ransom note file called _readme.txt informs that the decryption of corrupted files can be realized after a payment of $490 – $980 ransom fee. The full content of this file can be seen below:


Don’t worry, you can return all your files!
All your files like photos, databases, documents and other important are encrypted with strongest encryption and unique key.
The only method of recovering files is to purchase decrypt tool and unique key for you.
This software will decrypt all your encrypted files.
What guarantees you have?
You can send one of your encrypted file from your PC and we decrypt it for free.
But we can decrypt only 1 file for free. File must not contain valuable information.
You can get and look video overview decrypt tool:
Price of private key and decrypt software is $980.
Discount 50% available if you contact us first 72 hours, that’s price for you is $490.
Please note that you’ll never restore your data without payment.
Check your e-mail “Spam” or “Junk” folder if you don’t get answer more than 6 hours.

To get this software you need write on our e-mail:

Reserve e-mail address to contact us:

Your personal ID:

datahelp iran ir ransomware remove readme txt ransom note

You should NOT under any circumstances contact cybercriminals or pay any ransom sum to them. This action does not guarantee the recovery of your encrypted files.

At this point, STOP ransomware strains associated with email address are not decryptable by Michael Gillespie or Emsisoft free decryption tools. However, as soon as we notice security researchers’ announcement about an update that supports the decryption of STOP ransomware variants we will update this article with information on how to decrypt files for free.

How to Remove Ransomware

The so-called virus is a threat with highly complex code that heavily damages essential system settings and valuable files. So the only way to use your infected computer in a secure way again is to remove all malicious files and objects created by the ransomware. For the purpose, you should complete a specific removal guide. The ransomware removal guide that follows reveals how to clean the virus from the system – manually and automatically. If you don’t feel quite comfortable with the manual steps, it will be better to download the presented advanced anti-malware tool as it will do the job for you.

In the event that you want to attempt to restore encrypted files check step five – Try to Restore files encrypted by ransomware that reveals reliable alternative data recovery methods. We remind you that copies of all encrypted files should be kept on an external drive. This measure will prevent their inevitable loss.

Gergana Ivanova

Gergana Ivanova

Gergana has completed a bachelor degree in Marketing from the University of National and World Economy. She has been with the STF team for three years, researching malware and reporting on the latest infections.

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