THREAT REMOVAL

GANDCRAB v5.2 – How to Decrypt Encrypted Files (Free)

What is GandCrab v5.2 ransomware? How to remove GandCrab v5.2? How to decrypt files, encrypted by GandCrab v5.2 ransomware virus from your computer effectively?

GANDCRAB v5.2 is an extremely dangerous family of malware infections, whose malware family has been infecting people’s computers for almost 2 years now. The virus has officially been shut down by it’s creators and thanks to that, researchers have now devised a free decryption software, that can help you get your files back for free, if you have backed them up somewhere. The virus’s main goal was to infect the computer and then scramble all of the files in it that are important – documents, videos, images and other files and then extort the victims to pay ransom to get the files to work again. Read this article to learn how to remove GandCrab ransomware and how to try and decrypt your files for free without paying ransom.

Threat Summary

Name GANDCRAB v5.2
Type Ransomware, Cryptovirus
Short Description The 5.2 version of a very dangerous cryptovirs, that encrypts your files and holds them hostage until you pay ransom to get the files back.
Symptoms Files are encrypted and no longer have the same name or extension. They cannot be opened. The wallpaper is changed into GandCrab v5.2 one.
Distribution Method Spam Emails, Email Attachments, Executable files
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User Experience Join Our Forum to Discuss GANDCRAB v5.2.
Decryption Steps Decryption Instructions for GandCrab v 5.2 ransomware.

How to Remove GandCrab v5.2 and Decrypt Files

This part contains step-by-step guide on removing and decrypting files, encrypted by GandCrab v5.2 ransomware virus.

GandCrab Ransomware Decryption Instructions

The encryption process of the first versions of GandCrab (v1, v2 and v3) used AES-256 encryption with a Cipher Block Chaining. The newer versions (v4 and v5, including v5.2) now use Salsa20 algorithm. The virus used to encrypt a larger portion of the files, risking to damage them, but now it encrypts only a small portion of the files via Salsa20, enough to render them no longer able to be opened. This is how the researchers have managed to reach a breakthrough and the result of that is the BitDefender GandCrab Decryptor. Below, you can find instructions on how you can restore files, encrypted by this version of GandCrab (v5.2) for free.

Important! Before decrypting your encrypted files by GandCrab 5.2, you will need to have at least one ransom note from your infection, which is required to recover the decryption key. So, before removing the virus files, make a copy of the ransom note on a flash drive or other external drive. Make sure to do this before scanning your PC.

Before decrypting GandCrab v5.2, it is important to neutralize the threat first. The most preferred way to remove GandCrab v5.2 ransomware is by downloading an anti-malware program and running a scan. Such a program is designed to remove malware automatically and to further protect the system.


SpyHunter scanner will only detect the threat. If you want the threat to be automatically removed, you need to purchase the full version of the anti-malware tool.Find Out More About SpyHunter Anti-Malware Tool / How to Uninstall SpyHunter

Decryption Steps

Preparation Phase

Important! Before beginning decryption, make sure that you are connected to the internet as the BitDefender GandCrab V1, V4, V5 Decryptor works with BitDefneder’s servers to find the decryption keys and recover your files.

Be advised, that before decryption, you will also need to do the following:

  • Make copies of the encrypted files, because tinkering with copies is safer and even if they get damaged, you will still have the original files.
  • Make sure to secure your computer.
  • Make sure to have at least one GandCrab v5.2 ransom note. For this variant it is called “{YOUR EXTENSION}-DECRYPT.txt”
  • Be prepared to wait for the decrypter and do not interupt the decryption process.

Step 1: Download the BitDefender GandCrab Decryptor by clicking on the download button underneath:

Step 2: Save the file where you can find it and Run it:

Step 3: Agree with the Software License Agreement by clicking “I Agree”.

Step 4: If you want specific encrypted files by GandCrab v5.2 in a single folder to be decrypted, select them by clicking on “Browse”. If you want all files on your computer to be decrypted, tick “Scan Entire System”.

Step 5: Do not forget to tick “Backup Files” before begging, in case something goes wrong. If you see the “Ready to scan” indicator, click on the “Scan” button to begin the decryption process.

Step 6: The software will begin looking for the decryption keys for files, encoded by GandCrab v5.2. Be advised that this will definitely take some significant time so arm yourself with patience.

Step 7: When the software has finished decrypting your files, you should find them in the folder:

Be advised to check if all of your files are DECRYPTED successfully before removing the encrypted ones. To remove the encrypted files, you can search them by using Windows search. This can happen by opening “This PC” (My Computer) in Windows and then in the search bar on it’s top-right type the follow and search for it:

→ fileextension:{the extension of your files}

The files should start appearing and when the search is done, press CTRL+A to select all and then press Shift+Del to delete all of the files simultaneously:

Video, containing decryption instructions for GandCrab v5.2 ransomware:

Conclusion and Important Tips

Keep in mind that this decryption tool will first try to decrypt 5 files and if this test does not pass, it will not continue, although the probability for that is very low. Also note that BitDefender researchers find it important to receive any feedback, so if you fail to decrypt your files, you should contact them on forensics@bitdefender.com and send them the log file of the decryption process, which is usually located in %Temp%\BDRemovalTool directory.

Avatar

Ventsislav Krastev

Ventsislav is a cybersecurity expert at SensorsTechForum since 2015. He has been researching, covering, helping victims with the latest malware infections plus testing and reviewing software and the newest tech developments. Having graduated Marketing as well, Ventsislav also has passion for learning new shifts and innovations in cybersecurity that become game changers. After studying Value Chain Management, Network Administration and Computer Administration of System Applications, he found his true calling within the cybersecrurity industry and is a strong believer in the education of every user towards online safety and security.

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Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer

How to Remove GANDCRAB v5.2 from Windows.


Step 1: Boot Your PC In Safe Mode to isolate and remove GANDCRAB v5.2

OFFER

Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
We Recommend To Scan Your PC with SpyHunter

Keep in mind, that SpyHunter’s scanner is only for malware detection. If SpyHunter detects malware on your PC, you will need to purchase SpyHunter's malware removal tool to remove the malware threats. Read our SpyHunter 5 review. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria

1. Hold Windows key() + R


2. The "Run" Window will appear. In it, type "msconfig" and click OK.


3. Go to the "Boot" tab. There select "Safe Boot" and then click "Apply" and "OK".
Tip: Make sure to reverse those changes by unticking Safe Boot after that, because your system will always boot in Safe Boot from now on.


4. When prompted, click on "Restart" to go into Safe Mode.


5. You can recognise Safe Mode by the words written on the corners of your screen.


Step 2: Uninstall GANDCRAB v5.2 and related software from Windows

Here is a method in few easy steps that should be able to uninstall most programs. No matter if you are using Windows 10, 8, 7, Vista or XP, those steps will get the job done. Dragging the program or its folder to the recycle bin can be a very bad decision. If you do that, bits and pieces of the program are left behind, and that can lead to unstable work of your PC, errors with the file type associations and other unpleasant activities. The proper way to get a program off your computer is to Uninstall it. To do that:


1. Hold the Windows Logo Button and "R" on your keyboard. A Pop-up window will appear.


2. In the field type in "appwiz.cpl" and press ENTER.


3. This will open a window with all the programs installed on the PC. Select the program that you want to remove, and press "Uninstall"
Follow the instructions above and you will successfully uninstall most programs.


Step 3: Clean any registries, created by GANDCRAB v5.2 on your computer.

The usually targeted registries of Windows machines are the following:

  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce

You can access them by opening the Windows registry editor and deleting any values, created by GANDCRAB v5.2 there. This can happen by following the steps underneath:

1. Open the Run Window again, type "regedit" and click OK.


2. When you open it, you can freely navigate to the Run and RunOnce keys, whose locations are shown above.


3. You can remove the value of the virus by right-clicking on it and removing it.
Tip: To find a virus-created value, you can right-click on it and click "Modify" to see which file it is set to run. If this is the virus file location, remove the value.

IMPORTANT!
Before starting "Step 4", please boot back into Normal mode, in case you are currently in Safe Mode.
This will enable you to install and use SpyHunter 5 successfully.

Step 4: Scan for GANDCRAB v5.2 with SpyHunter Anti-Malware Tool

1. Click on the "Download" button to proceed to SpyHunter's download page.


It is recommended to run a scan before purchasing the full version of the software to make sure that the current version of the malware can be detected by SpyHunter. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria.


2. After you have installed SpyHunter, wait for it to update automatically.

SpyHunter5-update-2018


3. After the update process has finished, click on the 'Malware/PC Scan' tab. A new window will appear. Click on 'Start Scan'.

SpyHunter5-Free-Scan-2018


4. After SpyHunter has finished scanning your PC for any files of the associated threat and found them, you can try to get them removed automatically and permanently by clicking on the 'Next' button.

SpyHunter-5-Free-Scan-Next-2018

If any threats have been removed, it is highly recommended to restart your PC.


Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer

Get rid of GANDCRAB v5.2 from Mac OS X.


Step 1: Uninstall GANDCRAB v5.2 and remove related files and objects

OFFER
Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
We Recommend To Scan Your Mac with SpyHunter for Mac
Keep in mind, that SpyHunter for Mac needs to purchased to remove the malware threats. Click on the corresponding links to check SpyHunter’s EULA and Privacy Policy


1. Hit the ⇧+⌘+U keys to open Utilities. Another way is to click on “Go” and then click “Utilities”, like the image below shows:


2. Find Activity Monitor and double-click it:


3. In the Activity Monitor look for any suspicious processes, belonging or related to GANDCRAB v5.2:

Tip: To quit a process completely, choose the “Force Quit” option.


4. Click on the "Go" button again, but this time select Applications. Another way is with the ⇧+⌘+A buttons.


5. In the Applications menu, look for any suspicious app or an app with a name, similar or identical to GANDCRAB v5.2. If you find it, right-click on the app and select “Move to Trash”.


6: Select Accounts, after which click on the Login Items preference. Your Mac will then show you a list of items that start automatically when you log in. Look for any suspicious apps identical or similar to GANDCRAB v5.2. Check the app you want to stop from running automatically and then select on the Minus (“-“) icon to hide it.


7: Remove any left-over files that might be related to this threat manually by following the sub-steps below:

  • Go to Finder.
  • In the search bar type the name of the app that you want to remove.
  • Above the search bar change the two drop down menus to “System Files” and “Are Included” so that you can see all of the files associated with the application you want to remove. Bear in mind that some of the files may not be related to the app so be very careful which files you delete.
  • If all of the files are related, hold the ⌘+A buttons to select them and then drive them to “Trash”.

In case you cannot remove GANDCRAB v5.2 via Step 1 above:

In case you cannot find the virus files and objects in your Applications or other places we have shown above, you can manually look for them in the Libraries of your Mac. But before doing this, please read the disclaimer below:

Disclaimer! If you are about to tamper with Library files on Mac, be sure to know the name of the virus file, because if you delete the wrong file, it may cause irreversible damage to your MacOS. Continue on your own responsibility!

1: Click on "Go" and Then "Go to Folder" as shown underneath:

2: Type in "/Library/LauchAgents/" and click Ok:

3: Delete all of the virus files that have similar or the same name as GANDCRAB v5.2. If you believe there is no such file, do not delete anything.

You can repeat the same procedure with the following other Library directories:

→ ~/Library/LaunchAgents
/Library/LaunchDaemons

Tip: ~ is there on purpose, because it leads to more LaunchAgents.


Step 2: Scan for and remove malware from your Mac

When you are facing problems on your Mac as a result of unwanted scripts, programs and malware, the recommended way of eliminating the threat is by using an anti-malware program. Combo Cleaner offers advanced security features along with other modules that will improve your Mac’s security and protect it in the future.



Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer


Remove GANDCRAB v5.2 from Google Chrome.


Step 1: Start Google Chrome and open the drop menu


Step 2: Move the cursor over "Tools" and then from the extended menu choose "Extensions"


Step 3: From the opened "Extensions" menu locate the unwanted extension and click on its "Remove" button.


Step 4: After the extension is removed, restart Google Chrome by closing it from the red "X" button at the top right corner and start it again.


Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer


Erase GANDCRAB v5.2 from Mozilla Firefox.

Step 1: Start Mozilla Firefox. Open the menu window


Step 2: Select the "Add-ons" icon from the menu.


Step 3: Select the unwanted extension and click "Remove"


Step 4: After the extension is removed, restart Mozilla Firefox by closing it from the red "X" button at the top right corner and start it again.



Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer


Uninstall GANDCRAB v5.2 from Microsoft Edge.


Step 1: Start Edge browser.


Step 2: Open the drop menu by clicking on the icon at the top right corner.


Step 3: From the drop menu select "Extensions".


Step 4: Choose the suspected malicious extension you want to remove and then click on the gear icon.


Step 5: Remove the malicious extension by scrolling down and then clicking on Uninstall.



Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer


Remove GANDCRAB v5.2 from Safari.


Step 1: Start the Safari app.


Step 2: After hovering your mouse cursor to the top of the screen, click on the Safari text to open its drop down menu.


Step 3: From the menu, click on "Preferences".

stf-safari preferences


Step 4: After that, select the 'Extensions' Tab.

stf-safari-extensions


Step 5: Click once on the extension you want to remove.


Step 6: Click 'Uninstall'.

stf-safari uninstall

A pop-up window will appear asking for confirmation to uninstall the extension. Select 'Uninstall' again, and the GANDCRAB v5.2 will be removed.


How to Reset Safari
IMPORTANT: Before resetting Safari make sure you back up all your saved passwords within the browser in case you forget them.

Start Safari and then click on the gear leaver icon.

Click the Reset Safari button and you will reset the browser.


Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer


Eliminate GANDCRAB v5.2 from Internet Explorer.


Step 1: Start Internet Explorer.


Step 2: Click on the gear icon labeled 'Tools' to open the drop menu and select 'Manage Add-ons'


Step 3: In the 'Manage Add-ons' window.


Step 4: Select the extension you want to remove and then click 'Disable'. A pop-up window will appear to inform you that you are about to disable the selected extension, and some more add-ons might be disabled as well. Leave all the boxes checked, and click 'Disable'.


Step 5: After the unwanted extension has been removed, restart Internet Explorer by closing it from the red 'X' button located at the top right corner and start it again.


15 Comments

  1. Avatarroby munandar

    thank you so muchhhh for decryptor v5.2
    ilove so much save my life

    Reply
    1. Milena DimitrovaMilena Dimitrova

      Hi Roby,

      We’re glad you recovered your files! Cheers!

      Reply
  2. AvatarJoe

    hI
    i TRIED THE TOOL BUT HAD NO Luck. I cannot find a file called DECRYPT but I had one called VGDPNJOF-MANUAL.txt in every directory so I renamed it but it still did not work. The file seems to have the decrypt keys in them
    —BEGIN GANDCRAB KEY—
    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
    —END GANDCRAB KEY—

    —BEGIN PC DATA—
    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
    —END PC DATA—

    Reply
    1. Tsetso MihailovTsetso Mihailov

      Hey Joe.
      Renaming the files will not work, the encryption is deeper than just the name and extension of files. You should not rename the files or change text inside them.
      The keys you posted are NOT decryption data, but rather the PUBLIC keys with which the ransomware uses to infect data. In this encryption both a Public and a Private key is used, where the Private key is different for every person, and you don’t know it. Contact Kaspersky, as they are the makers of the decryptor. With the help of the FBI, master decryption keys were released for the ransomware, so they should be able to find that specific key you need to decrypt your files.

      Reply
  3. Avatarlolti

    Thank You so much :) :) It really works.
    I have recovered all files.

    Reply
    1. Tsetso MihailovTsetso Mihailov

      Glad it worked for you!

      Reply
  4. AvatarTobby

    i need help ,, i cant decrypt all the infected files

    Reply
    1. Milena DimitrovaMilena Dimitrova

      Hi Tobby,

      What exactly is your issue? Can you describe your problem?

      Reply
  5. AvatarSamuel Gadisa

    how can I decrypt .masodas virus?? I need help…it’s urgent!!

    Reply
  6. AvatarAltaf

    I am running windows 10. when install/run the software. nothing happens. it is not installing. please guide me.

    Reply
  7. AvatarAsif Ali

    Hello there

    My all files have been encrypted with .moka virus. All files extension has been changed and .moka has been added with all files. I am not able to decrypt my data. Could please help me?

    Reply
  8. AvatarAsif Ali

    Hello Everyone

    My computer has been affected with .moka virus which has changed the extension of my all files. It is a ransomware virus which demands ransom money to decrypt my all data. It is a new kinda virus just came in the market in August 2019. Can anyone please me decrypt my all data with any Decryption tool?

    Below is the text note which was dropped automatically in every folder, its a note by the virus maker i guess…

    ATTENTION!

    Don’t worry, you can return all your files!
    All your files like photos, databases, documents and other important are encrypted with strongest encryption and unique key.
    The only method of recovering files is to purchase decrypt tool and unique key for you.
    This software will decrypt all your encrypted files.
    What guarantees you have?
    You can send one of your encrypted file from your PC and we decrypt it for free.
    But we can decrypt only 1 file for free. File must not contain valuable information.
    You can get and look video overview decrypt tool:
    https://we.tl/t-BDgg6lyvws
    Price of private key and decrypt software is $980.
    Discount 50% available if you contact us first 72 hours, that’s price for you is $490.
    Please note that you’ll never restore your data without payment.
    Check your e-mail “Spam” or “Junk” folder if you don’t get answer more than 6 hours.

    To get this software you need write on our e-mail:
    gorentos@bitmessage.ch

    Reserve e-mail address to contact us:
    gerentoshelp@firemail.cc

    Your personal ID:
    0161psdfjH7gdfgYFKYjP9vIJhukxTvhx7JoD1Ywm0O4n14SNvx3dGK

    Reply
  9. AvatarGerardo

    My laptop was infected with the Gandcrab virus, and so where my external and so was an external hard drive that was connected to it, the laptop I just ended up formatting it and started clean, but my external hard drive I just tossed aside, is there a way to decrypt an external hard drive that was infected

    Reply
    1. Milena DimitrovaMilena Dimitrova

      Hi Gerardo,

      Yes, it is possible to decrypt an encrypted external drive. First of all, here’s a link to the official decrypter of GandCrab: https://sensorstechforum.com/decrypt-gandcrab-5-2-ransomware/
      You can try connecting the external drive to a computer, or copying its contents to a computer.

      Reply
  10. AvatarVipul Chakranarayan

    My External Hard Drive has been affected by Gandcrab v5.2. I lost all the memories which i store from almost 6 years. I have received the following note. Please guys can you help me recovering my files back.
    —= GANDCRAB V5.2 =—

    ***********************UNDER NO CIRCUMSTANCES DO NOT DELETE THIS FILE, UNTIL ALL YOUR DATA IS RECOVERED***********************

    *****FAILING TO DO SO, WILL RESULT IN YOUR SYSTEM CORRUPTION, IF THERE ARE DECRYPTION ERRORS*****

    Attention!

    All your files, documents, photos, databases and other important files are encrypted and have the extension: .VUYZFMCJK

    The only method of recovering files is to purchase an unique private key. Only we can give you this key and only we can recover your files.

    The server with your key is in a closed network TOR. You can get there by the following ways:

    —————————————————————————————-

    | 0. Download Tor browser – https://www.torproject.org/

    | 1. Install Tor browser
    | 2. Open Tor Browser
    | 3. Open link in TOR browser: http://gandcrabmfe6mnef.onion/2e10a1c9cc2f1b7a
    | 4. Follow the instructions on this page

    —————————————————————————————-

    On our page you will see instructions on payment and get the opportunity to decrypt 1 file for free.

    ATTENTION!

    IN ORDER TO PREVENT DATA DAMAGE:

    * DO NOT MODIFY ENCRYPTED FILES
    * DO NOT CHANGE DATA BELOW

    —BEGIN GANDCRAB KEY—
    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
    —END GANDCRAB KEY—

    —BEGIN PC DATA—
    7ftDEgLb/ZS0lcmZbHM61KXJ7QOuD78Kmw6QbpUgQnYNWIoC9J+YYFdxDmCD9NjJOZDJAu+VseDPRXvIIXRQQx+awbPBzrgSbuhgavSXjKbYGN4pa0uAIlagk8Qzqmbsh0gcXU9iFMF4iXb/nVLmWqVHbSP2MpT73iZ0O8I3nmaz0PERQ/oUEqXB6tlxstyHGfUNIJN0S4NdA2g0Gq6ADOZFiiPaB4YmV7F5Z/vMAd2+gBv2sJ3GUw17wtxXWKEyuIWo52tHV3LyMM2BqFCneiqooVrtnNOZ2V9QSQPO9TApmPb7o4DoGEwpFaj4RT0VYvfG0xRSaSCctO6JcNAPBnFqr8Y+R7G3MLGfmd2R30fTP9vyqvNkLObjXqOzrx5W7eYoTxTJ0vbGLzx0zvf2S1qz9qBeoVzFr52HPDWx6yhCud3oNloM6iWVw+mvqBBvfLwArtkypy8F1filWzmZ7qh4Buw8gTmwK0ysb5gfz9wpLQCj3bimwDPi8zPZKP+ggI2fWKz+7gkVvCaii4FTEvFEqiM4AN7hx9QcIEv1VEGfyeGMaJ0U1n4/8uRlexYEsHTtCpbrBNdLPEqVKcooLqob8wmfcC2V+bDIEc+sH7TbnJ6aY0Ikb5004FHJc2nS0qJeDEzFloGnqFtw2kbHxMnGu3VDm7fKavNuEo+dFZi6zlVfL7ob7wg2+l/QdDd8p5KtQE1j6V0sytjw5FzSuvhBPw5/yR1uLsZ1GA1sBOAsu2nqG6flaspMv3VKDT4YQ8SlLQ==
    —END PC DATA—

    Reply

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