THREAT REMOVAL

Extractor Ransomware – Remove and Restore .xxx Files

This article will aid you to remove the Extractor ransomware efficiently. Follow the ransomware removal instructions provided at the end of the article.

Extractor ransomware is a cryptovirus. The extension it puts to all files after encryption is .xxx. After encryption, a ransom note named ReadMe_XXX.txt will drop in every folder containing encrypted files. The ransomware is written in the Delphi programming language according to malware researchers. Read on through and find out what ways you could try to potentially recover some of your files.

Threat Summary

Name Extractor
Type Ransomware
Short Description The ransomware encrypts files on your computer system and it shows a ransom note afterward.
Symptoms This ransomware virus will encrypt your files and place the .xxx extension on each one of them.
Distribution Method Spam Emails, Email Attachments
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User Experience Join Our Forum to Discuss Extractor.
Data Recovery Tool Windows Data Recovery by Stellar Phoenix Notice! This product scans your drive sectors to recover lost files and it may not recover 100% of the encrypted files, but only few of them, depending on the situation and whether or not you have reformatted your drive.

Extractor Ransomware – Delivery Tactics

The Extractor ransomware might be delivered by utilizing different tactics. The payload dropper file which starts the malicious script for the ransomware infection is seen circling the Internet. Malware researchers have found a sample of the payload which could infect users and you can preview its analysis on the VirusTotal service here below:

The Extractor ransomware might be using other ways to deliver the payload file, in question, such as social media sites or file-sharing services. Freeware applications found on the Web could be promoted as helpful but also could hide the malicious script for this virus. Before opening any files after you have downloaded them, you should instead scan them with a security program. Especially if they come from suspicious places, such as emails or links. Also, don’t forget to check the size and signatures of such files for anything that seems out of place. You should read the ransomware preventing tips given in the forum.

Extractor Ransomware – Detailed Description

The Extractor ransomware is a cryptovirus. After the Extractor ransomware encrypts your files it will place the .xxx extension to every one of them. Then, a ransom note will be dropped in multiple locations in your computer system.

The Extractor ransomware might make new registry entries in the Windows Registry to achieve a higher level of persistence. Those entries are usually designed in a way that will start the virus automatically with every launch of the Windows Operating System, like in the example provided below, such as the example given down here:

→“HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run”

The ransom message will be put inside your computer system and in any folder that contains encrypted files right after the encryption process is finished. The ransom note file is called “ReadMe_XXX.txt”. The following message will show up:

This is what the ransom message with instructions reads:

Hello,
I crypted all your important data
I stored the crypted data in your hard disk.
If you want to become your data back, send me an email containing your computer Number.
Your computer Number: 125
e-mail : serverrecovery@mail.ru

The developers of the Extractor cryptovirus demand that you email the criminals and will extort you for money once you contact them. However, you should NOT contact those crooks under any circumstances. Financially supporting the cybercriminals does not guarantee that you will restore your files back to normal. Also, it is generally a bad idea to pay up a ransom, as that might motivate criminals to indulge in other similar activities, including the making of more ransomware viruses. To add to that – you have no guarantee that you won’t get your files encrypted again.

Extractor Ransomware – Encryption Process

There is no official list with file extensions that the Extractor ransomware seeks to encrypt at this moment. However, this article is going to get duly updated if new information about that is found. All encrypted files will receive the .xxx extension, which will be appended to them. Another cryptovirus whih used the same extension for its encryption was TeslaCrypt 3.0 ransomware.

The following files are most likely to get encrypted, as they are the most commonly used ones on the Windows OS:

→.7z, .bmp, .doc, .docm, .docx, .html, .jpeg, .jpg, .mp3, .mp4, .pdf, .php, .ppt, .pptx, .rar, .rtf, .sql, .tiff, .txt, .xls, .xlsx, .zip

The Extractor cryptovirus is more than likely to erase the Shadow Volume Copies from the Windows Operating System by executing the following command:

→vssadmin.exe delete shadows /all /Quiet

If the command stated above is initiated, that will make the encryption process a bit more effective, as one of the ways for file recovery will be lost. Continue reading and find out what kinds of methods you can try out to potentially restore some of your files.

Remove Extractor Ransomware and Restore .xxx Files

If your computer got infected with the Extractor ransomware virus, you should have a bit of experience in removing malware. You should get rid of this ransomware as quickly as possible before it can have the chance to spread further and infect other computers. You should remove the ransomware and follow the step-by-step instructions guide provided below.

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Berta Bilbao

Berta is a dedicated malware researcher, dreaming for a more secure cyber space. Her fascination with IT security began a few years ago when a malware locked her out of her own computer.

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Attention! SensorsTechForum strongly recommends that all malware victims should look for assistance only by reputable sources. Many guides out there claim to offer free recovery and decryption for files encrypted by ransomware viruses. Be advised that some of them may only be after your money.

As a site that has been dedicated to providing free removal instructions for ransomware and malware since 2014, SensorsTechForum’s recommendation is to only pay attention to trustworthy sources.

How to recognize trustworthy sources:

  • Always check "About Us" web page.
  • Profile of the content creator.
  • Make sure that real people are behind the site and not fake names and profiles.
  • Verify Facebook, LinkedIn and Twitter personal profiles.


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REMOVE IT NOW (PC)
with Anti-Malware
We recommend you to download SpyHunter and run free scan to remove all virus files on your PC. This saves you hours of time and effort compared to doing the removal yourself.
SpyHunter 5 free remover allows you, subject to a 48-hour waiting period, one remediation and removal for results found. Read EULA and Privacy Policy


Windows Mac OS X

How to Remove Extractor from Windows.


Step 1: Boot Your PC In Safe Mode to isolate and remove Extractor

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Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
We Recommend To Scan Your PC with SpyHunter

Keep in mind, that SpyHunter’s scanner is only for malware detection. If SpyHunter detects malware on your PC, you will need to purchase SpyHunter's malware removal tool to remove the malware threats. Read our SpyHunter 5 review. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria

1. Hold Windows key() + R


2. The "Run" Window will appear. In it, type "msconfig" and click OK.


3. Go to the "Boot" tab. There select "Safe Boot" and then click "Apply" and "OK".
Tip: Make sure to reverse those changes by unticking Safe Boot after that, because your system will always boot in Safe Boot from now on.


4. When prompted, click on "Restart" to go into Safe Mode.


5. You can recognise Safe Mode by the words written on the corners of your screen.


Step 2: Uninstall Extractor and related software from Windows

Here is a method in few easy steps that should be able to uninstall most programs. No matter if you are using Windows 10, 8, 7, Vista or XP, those steps will get the job done. Dragging the program or its folder to the recycle bin can be a very bad decision. If you do that, bits and pieces of the program are left behind, and that can lead to unstable work of your PC, errors with the file type associations and other unpleasant activities. The proper way to get a program off your computer is to Uninstall it. To do that:


1. Hold the Windows Logo Button and "R" on your keyboard. A Pop-up window will appear.


2. In the field type in "appwiz.cpl" and press ENTER.


3. This will open a window with all the programs installed on the PC. Select the program that you want to remove, and press "Uninstall"
Follow the instructions above and you will successfully uninstall most programs.


Step 3: Clean any registries, created by Extractor on your computer.

The usually targeted registries of Windows machines are the following:

  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce

You can access them by opening the Windows registry editor and deleting any values, created by Extractor there. This can happen by following the steps underneath:

1. Open the Run Window again, type "regedit" and click OK.


2. When you open it, you can freely navigate to the Run and RunOnce keys, whose locations are shown above.


3. You can remove the value of the virus by right-clicking on it and removing it.
Tip: To find a virus-created value, you can right-click on it and click "Modify" to see which file it is set to run. If this is the virus file location, remove the value.

IMPORTANT!
Before starting "Step 4", please boot back into Normal mode, in case you are currently in Safe Mode.
This will enable you to install and use SpyHunter 5 successfully.

Step 4: Scan for Extractor with SpyHunter Anti-Malware Tool

1. Click on the "Download" button to proceed to SpyHunter's download page.


It is recommended to run a scan before purchasing the full version of the software to make sure that the current version of the malware can be detected by SpyHunter. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria.


2. After you have installed SpyHunter, wait for it to update automatically.

SpyHunter5-update-2018


3. After the update process has finished, click on the 'Malware/PC Scan' tab. A new window will appear. Click on 'Start Scan'.

SpyHunter5-Free-Scan-2018


4. After SpyHunter has finished scanning your PC for any files of the associated threat and found them, you can try to get them removed automatically and permanently by clicking on the 'Next' button.

SpyHunter-5-Free-Scan-Next-2018

If any threats have been removed, it is highly recommended to restart your PC.

Step 5 (Optional): Try to Restore Files Encrypted by Extractor.

Ransomware infections and Extractor aim to encrypt your files using an encryption algorithm which may be very difficult to decrypt. This is why we have suggested a data recovery method that may help you go around direct decryption and try to restore your files. Bear in mind that this method may not be 100% effective but may also help you a little or a lot in different situations.

1. Download the reccomended Data Recovery software by clicking on the link underneath:

Simply click on the link and on the website menus on top, choose Data Recovery - Data Recovery Wizard for Windows or Mac (depending on your OS), and then download and run the tool.


Windows Mac OS X

Get rid of Extractor from Mac OS X.


Step 1: Uninstall Extractor and remove related files and objects

OFFER
Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
We Recommend To Scan Your Mac with SpyHunter for Mac
Keep in mind, that SpyHunter for Mac needs to purchased to remove the malware threats. Click on the corresponding links to check SpyHunter’s EULA and Privacy Policy


1. Hit the ⇧+⌘+U keys to open Utilities. Another way is to click on “Go” and then click “Utilities”, like the image below shows:


2. Find Activity Monitor and double-click it:


3. In the Activity Monitor look for any suspicious processes, belonging or related to Extractor:

Tip: To quit a process completely, choose the “Force Quit” option.


4. Click on the "Go" button again, but this time select Applications. Another way is with the ⇧+⌘+A buttons.


5. In the Applications menu, look for any suspicious app or an app with a name, similar or identical to Extractor. If you find it, right-click on the app and select “Move to Trash”.


6: Select Accounts, after which click on the Login Items preference. Your Mac will then show you a list of items that start automatically when you log in. Look for any suspicious apps identical or similar to Extractor. Check the app you want to stop from running automatically and then select on the Minus (“-“) icon to hide it.


7: Remove any left-over files that might be related to this threat manually by following the sub-steps below:

  • Go to Finder.
  • In the search bar type the name of the app that you want to remove.
  • Above the search bar change the two drop down menus to “System Files” and “Are Included” so that you can see all of the files associated with the application you want to remove. Bear in mind that some of the files may not be related to the app so be very careful which files you delete.
  • If all of the files are related, hold the ⌘+A buttons to select them and then drive them to “Trash”.

In case you cannot remove Extractor via Step 1 above:

In case you cannot find the virus files and objects in your Applications or other places we have shown above, you can manually look for them in the Libraries of your Mac. But before doing this, please read the disclaimer below:

Disclaimer! If you are about to tamper with Library files on Mac, be sure to know the name of the virus file, because if you delete the wrong file, it may cause irreversible damage to your MacOS. Continue on your own responsibility!

1: Click on "Go" and Then "Go to Folder" as shown underneath:

2: Type in "/Library/LauchAgents/" and click Ok:

3: Delete all of the virus files that have similar or the same name as Extractor. If you believe there is no such file, do not delete anything.

You can repeat the same procedure with the following other Library directories:

→ ~/Library/LaunchAgents
/Library/LaunchDaemons

Tip: ~ is there on purpose, because it leads to more LaunchAgents.


Click the button below below to download SpyHunter for Mac and scan for Extractor:


Download

SpyHunter for Mac



Step 3 (Optional): Try to Restore Files Encrypted by Extractor.

Ransomware infections and Extractor aim to encrypt your files using an encryption algorithm which may be very difficult to decrypt. This is why we have suggested a data recovery method that may help you go around direct decryption and try to restore your files. Bear in mind that this method may not be 100% effective but may also help you a little or a lot in different situations.

1. Download the reccomended Data Recovery software by clicking on the link underneath:

Simply click on the link and on the website menus on top, choose Data Recovery - Data Recovery Wizard for Windows or Mac (depending on your OS), and then download and run the tool.


Extractor FAQ

What is Extractor ransomware and how does it work?

Extractor is a ransomware infection - the malicious software that enters your computer silently and blocks either access to the computer itself or encrypt your files.

Many ransomware viruses use sophisticated encryption algorithm how to make your files inaccessible. The goal of ransomware infections is to demand that you pay a ransom payment to get access to your files back.

How does Extractor ransomware infect my computer?

Via several ways.Extractor Ransomware infects computers by being sent via phishing e-mails, containing virus attachment.

This attachment is usually masked as an important document, like an invoice, bank document or even a plane ticket and it looks very convincing to users.

After you download and execute this attachment, a drive-by download occurs and your computer is infected with the ransomware virus.

Another way, you may become a victim of Extractor is if you download a fake installer, crack or patch from a low reputation website or if you click on a virus link. Many users report getting a ransomware infection by downloading torrents.

How to open .Extractor files?

You can't. At this point the .Extractor files are encrypted. You can only open them once they are decrypted.

Decryptor did not decrypt my data. What now?

Do not panic and backup the files. If a decryptor did not decrypt your .Extractor files successfully, then do not despair, because this virus is still new.

One way to restore files, encrypted by Extractor ransomware is to use a decryptor for it. But since it's a new virus, advised that the decryption keys for it may not be out yet and available to the public. We will update this article and keep you posted as soon as this decryptor is released.

How Do I restore ".Extractor" files (Other Methods)?

Yes, sometimes files can be restored. We have suggested several file recovery methods that could work if you want to restore .Extractor files.

These methods are in no way 100% guarantee that you will be able to get your files back. But if you have a backup, your chances of success are much greater.

How do I get rid of Extractor ransomware virus?

The safest way and the most efficient one for the removal of this ransomware infection is the use a professional anti malware software. It will scan for and locate Extractor ransomware and then remove it without causing any additional harm to your important .Extractor files.

Also, keep in mind that viruses like Extractor ransomware also install Trojans and keyloggers that can steal your passwords and accounts. Scanning your computer with an anti-malware software will make sure that all of these virus components are removed and your computer is protected in the future.

What to Do If nothing works?

There is still a lot you can do. If none of the above methods seem to work for you, then try these methods:

  • Try to find a safe computer from where you can can login on your own line accounts like One Drive, iDrive, Google Drive and so on.
  • Try to contact your friends, relatives and other people so that they can check if they have some of your important photos or documents just in case you sent them.
  • Also, check if some of the files that were encrypted it can be re-downloaded from the web.
  • Another clever way to get back some of your files is to find another old computer, a flash drive or even a CD or a DVD where you may have saved your older documents. You might be surprised what will turn up.
  • You can also go to your email account to check if you can send any attachments to other people. Usually what is sent the email is saved on your account and you can re-download it. But most importantly, make sure that this is done from a safe computer and make sure to remove the virus first.

More tips you can find on our forums, where you can also asks any questions about your ransomware problem.

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