by Ventsislav Krastev | December 6, 2016 | 1 Comment HDD Encryption, malware, ransomware, SSD Encryption, Update July 2017, Windows

New variant of Petya and Mischa ransomware has popped out in the open, called GoldenEye ransomware. The virus encrypts hard drives, just like the previous variants did. Many believe it is an improved version of Mischa and Petya ransomware since both viruses were decrypted back In August. We have decided to take a look at how GoldenEye Ransomware performs an attack on a hard drive and explain a possible solution to the decryption of drives encrypted by this virus. In case your HDD or SSD have been encrypted by the GoldenEye ransowmare, we strongly suggest that you read the following article and learn more about it and methods to get access back to your hard drive.

Update July 2017: A new GoldenEye Petya ransomware variant has been detected to be associated with the latest June ransomware outbreak. The virus has little modifications from the original one. More information can be found on this web link.

Threat Summary

Name	GoldenEye
Type	Ransomware
Short Description	Mischa ransomware encrypts the MBR. If that fails, GoldenEye ransomware may encrypt the files on the compromised device’s drive.
Symptoms	The ransomware displays a note begging with “You became victim of the GOLDENEYE RANSOMWARE!”.
Distribution Method	Spam Emails, Email Attachments, Executable Files
Detection Tool	See If Your System Has Been Affected by GoldenEye Download Malware Removal Tool
User Experience	Join Our Forum to Discuss GoldenEye.
Data Recovery Tool	Windows Data Recovery by Stellar Phoenix Notice! This product scans your drive sectors to recover lost files and it may not recover 100% of the encrypted files, but only few of them, depending on the situation and whether or not you have reformatted your drive.

GoldenEye Ransomware – Technical Analysis

Similar to Petya and Mischa viruses, this one is also from the ransomware kind, meaning that it extorts victims to conduct an online payment in return for which cyber-criminals will grant access to the computer. In order for this to be accomplished, exploit kits and .JS (javascript source code) may be used in an obfuscated manner. These scripts will make sure that the computer attacked is infected successfully. Here is one example of a phishing e-mail replicating such malicious script as a form of attachment:

As soon as the user opens the attachment, the ransomware may immediately cause a system restart by killing vital tasks. In the same time it may modify registry entries, more specifically firmware settings, so that it boots itself on system startup. As soon as the virus has booted, it pretends to be a hard drive repair sequence, providing this fake screen:

What the GoldenEye Ransomware actually does in this situation is that it performs encryption on the MBR of the drive and after it is complete it sets it’s conventional lockscreen with the “Press Any Key” function similar to the Petya and Mischa viruses:

If the user presses any key he is led to a screen that has the ransom note of GoldenEye Ransomware, which is the following:

Rasnom note screen's text:

“You became victim of the GOLDENEYE RANSOMWARE!
The harddisks of your computer have been encrypted with an military grade encryption algorithm. There is no way to restore your data without a special key. You can purchase this key on the darknet page shown in step 2.
To purchase your key and restore your data, please follow these three easy steps:
1. Download the Tor Browser at https://www.torproject.org/. If you need help, please google for “access onion page”.
2. Visit one of the following pages with the Tor Browser:{web links}
3. Enter your personal decryption code there:
4. If you already purchase your key, please enter it below.”

After the victim opens the web links provided, he is led to GoldenEye ransomware’s personal web page, which has instructions to enter a personal decryption key provided previously in the lockscreen for identification:

Step 1 page's text:

“Step 1: Enter your personal identifier
First you have to enter your personal identifier. This code contains important informations for the decryption process. It’s important that you enter it exactly like shown on the encrypted computer. The code contains a checksum, which prevents typos and ensures a successfull decryption.
The personal identifier is 96 characters long (seperated every 6 characters with a “-“) and can be found directly on the encryption screen on the affected computer.
Enter your identifier:”

After this, the ransomware requests from the user to pay in Bitcoin, providing additional payment instructions in a “Step 2” page:

Step 2 page's text:

Step 2: Purchase Bitcoins:Your decryption key can only be purchased with Bitcoins. Bitcoin is a digital currency which can be exchanged from nearly every normal currency. There are a lot of exchange platforms on the internet, most of them are specialized on a single currency. Today buying bitcoins online is very easy and it’s getting simpler every day!
You have to purchase at least the amount shown below. It is recommended to purchase a bit more, to ensure a successfull payment. An extra of 2% should be enough. If you already own enough Bitcoins, you could skip this step.
Demand:
1.36772282 Bitcoins
The following exchanges and marketplaces are recommended:
http://www.bitcoin.de – Bank Wire FAST!
http://www.btcdirect.eu – Sofort Banking, Giropay, Bank Wire, Mastercard and Visa
http://www.localbitcoins.com – Bank Wire and Cash
http://www.coincafe.com – Instant in NYC, Bank Wire and Mail Cash, Bank Wire and Credit Card
Any kind of Bitcoin-Wallet isn’t required, you can transfer the purchased bitcoins directly to the payment address. If you want create a wallet anyway, http://www.blockchain.com is recommended.
If you successfull bought the right amount of Bitcoins, click “Next” for the next step.”

After this has been performed, the GoldenEye ransomware provides a BitCoin address for payment.

Step 3 page's text:

“Step 3: Do a bitcoin transaction
Now you have to send your purchased Bitcoins to the payment address. If you just purchased Bitcoins on a exchange or marketplace site, look for a section called “Withdraw” and enter the details shown below. If you already own Bitcoins, send the right amount to the payment address shown below, directly from the wallet you use.
If you have any problems with the transaction, feel free to contact our Support.
Address:
14FLqrYVveGEdW6LYTNcCe1FGXdRsf3gT4
After you made the payment transaction, you have to wait until we manually confirm it. This process usually takes a few hours. In some rare cases some payments need more time to get confirmed. Please refresh this page to see if your payment got confirmed.”

The cyber-criminals go as far as having a “customer support” for the victims of the virus:

So, overall and all, the virus is now updated and besides fixes in the malware, the crooks may have also fixed the encryption algorithm, making it more difficult to recover drives. Not only this, but GoldenEye ransomware even has captcha identification on their website, suggesting that this is a very well organized virus by several individuals. Whatever the case may be, we urge you not to pay any ransom to the cyber-criminals behind GoldenEye Ransomware and to focus on restoring your drive yourself. One method that can help you with cleaning your computer and decrypting your hard drive is to try and use the instructions below. They are not 100% guarantee your drive will be encrypted, but since GoldenEye is a variant of Petya and Mischa, they just might work. Also, bear in mind that if you will try a third-party decryptor if you follow the instructions below and the procedure may be a risk for your files so attempt them at your own responsibility. Good Luck and give us a feedback in the comment section below if you succeeded!

GoldenEye Ransomware – Alternative Decryption Instructions

Preparation Phase

To try decrypting drives by GoldenEye ransomware, you will need the tools to work with first:

A screwdriver, corresponding to your desktop/laptop.
A secure computer that is scanned for malware and cleaned and has a proper ransomware protection.
Patience.

First of all, you should choose a safe computer from which to scan your files to be a powerful Windows machine which is also secured. If you are not sure that a computer you will be using is secured enough or not we recommend following these steps to secure it:

1. Download an advanced malware protection program.

Download

Malware Removal Tool

Spy Hunter scanner will only detect the threat. If you want the threat to be automatically removed, you need to purchase the full version of the anti-malware tool.Find Out More About SpyHunter Anti-Malware Tool / How to Uninstall SpyHunter
2. Download a relevant ransomware protection program.
3. Download a relevant cloud backup program that backups copies of your files on a secure server and even if your computer is affected you will stay protected. For more information you can also check another methods to safely store your data here.

After securing the test PC, you should prepare it for the decryption process which will most likely be lengthy. This is why we recommend changing the power settings so that your decryption computer does not automatically hibernate or sleep while left decrypting the drive.

→ Step 1: Click on the battery icon in your system tray (next to the digital clock) in Windows and then click on More Power Options.
Step 2:The mighty Power options menu will appear. In your power plan click on Change Plan Settings.
Step 3: In your plan’s settings make sure you set “Turn off the display” and “Put computer to sleep” to “Never” from the drop down minutes menu.
Step 4: Click on Save Changes and close it.
Decryption Phase

For the decryption process, we have outlined several often-met drive migration scenarios which can be possible between different computers:

From Laptop to Laptop with no extra components.
From Desktop to Desktop with no extra components.
From Laptop to Desktop with a SATA cable if the Desktop has an outdated chipset.
From Desktop to Laptop with a SATA cable if the Laptop has a newer chipset.

To simplify the process, we recommend you to choose machines that do not require any extra cables or components for the drive to run on them. In case you do not have such possibility, we recommend using an external SATA-USB adapter. Let’s begin!

Decryption Phase

Step 1: Remove battery and power from your laptop. For desktop computers, please remove eliminate the power from the contact.

Step 2: Using the screwdriver, unscrew the case which carries the hard drive. For laptops, you should follow these steps:

Step 3: Remove the hard drive again with the screwdriver. It will look similar to the one on the picture below:

Step 4: Plug-in the hard drive on a secure computer which has an internet connection and Windows installed and screw it in firmly. If connected directly, the hard drive should be detected by the OS as a separate partition, similar to the picture below:

Step 5: Download and open the archive of Petya Sector Extractor by Fabian Wosar by clicking on the button below:

Download

Petya Sector Extractor

Step 6: Open Petya Sector Extractor’s archive and extract it on your desktop or anywhere you find comfortable to use it:

Step 7: Open Petya Sector Extractor as an administrator. You should see similar to the following interface, but with a detected drive if you connected it successfully:

Step 8: In case the Petya Sector Extractor automatically detects a drive, you will see the picture below. From it, click on the “Copy Sector” button.

Step 9: After copying the sector go to the following website:

Petya-pay-no-ransom

From there, paste the sector in the field marked in red square in the picture below (It should say “Base64 encoded 512 bytes verification data”):

Step 10: Repeat the same process by clicking on the button “Copy Nonce” next to it and paste it in the field marked in red below:

Step 11: After you have copied and pasted both codes, click on the Submit button. The process of generating a password may take some time but will drop a decryption key at the bottom:

Screenshot Source: Bleeping Computer

Final Step 12: Now all you have to do is copy the key(password), insert the encrypted drive back into the infected computer and when you see Petya’s lock screen, press any key and in the screen that will appear after that (in the picture below), enter the password for decryption(in the green square of the picture below). After this, everything should be decoded.

GoldenEye Ransomware – Conclusion

This tutorial may not be successful for Petya’s younger sisters Mischa and GoldenEye. But it is important to still attempt ant try using those instructions, after which leaving us a comment below if this has worked out for you. But under any circumstances we advise you NOT to pay any BitCoins to the creators of these viruses, because they will make them even more difficult to be decrypted next time they infect users. White waiting for a decryptor which if released will be linked in this article, you may want to read the following pieces on how to protect yourself from ransomware viruses:

How to Properly Open .JS Files (JavaScript Hidden Virus)
Sensorstechforum’s Ransomware Protection Tips
Safely Securing Your Data in The Future

Ventsislav Krastev

Ventsislav has been covering the latest malware, software and newest tech developments at SensorsTechForum for 3 years now. He started out as a network administrator. Having graduated Marketing as well, Ventsislav also has passion for discovery of new shifts and innovations in cybersecurity that become game changers. After studying Value Chain Management and then Network Administration, he found his passion within cybersecrurity and is a strong believer in basic education of every user towards online safety.

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GoldenEye may remain persistent on your system and may re-infect it. We recommend you to download SpyHunter and run free scan to remove all virus files on your PC. This saves you hours of time and effort compared to doing the removal yourself.

Keep in mind, that SpyHunter’s scanner is only for malware detection. If SpyHunter detects malware on your PC, you will need to purchase SpyHunter’s malware removal tool. More about SpyHunter 5 and steps to uninstall. Click on the corresponding links to check SpyHunter’s EULA, Privacy Policy and Threat Assessment Criteria.

Preparation before removing GoldenEye.

Before starting the actual removal process, we recommend that you do the following preparation steps.

Make sure you have these instructions always open and in front of your eyes.
Do a backup of all of your files, even if they could be damaged. You should back up your data with a cloud backup solution and insure your files against any type of loss, even from the most severe threats.
Be patient as this could take a while.

Step 1: Boot Your PC In Safe Mode to isolate and remove GoldenEye

OFFER

Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!

We Recommend To Scan Your PC with SpyHunter

Keep in mind, that SpyHunter’s scanner is only for malware detection. If SpyHunter detects malware on your PC, you will need to purchase SpyHunter’s malware removal tool to remove the malware threats. Read our SpyHunter 5 review. Click on the corresponding links to check SpyHunter’s EULA, Privacy Policy and Threat Assessment Criteria

1. Hold Windows key() + R

2. The “Run” Window will appear. In it, type “msconfig” and click OK.

3. Go to the “Boot” tab. There select “Safe Boot”, tick “Network” and then click “Apply” and “OK”.

Tip: Make sure to reverse those changes by unticking Safe Boot after that, because your system will always boot in Safe Boot from now on.

4. When prompted, click on “Restart” to go into Safe Mode.

5. You can recognise Safe Mode by the words written on the corners of your screen.

Step 2: Clean any registries, created by GoldenEye on your computer.

The usually targeted registries of Windows machines are the following:

HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce

You can access them by opening the Windows registry editor and deleting any values, created by GoldenEye there. This can happen by following the steps underneath:

1. Open the Run Window again, type “regedit” and click OK.

2. When you open it, you can freely navigate to the Run and RunOnce keys, whose locations are shown above.

3. You can remove the value of the virus by right-clicking on it and removing it.

Tip: To find a virus-created value, you can right-click on it and click “Modify” to see which file it is set to run. If this is the virus file location, remove the value.

Step 3: Find files created by GoldenEye

For Windows 8, 8.1 and 10.

For Windows XP, Vista, and 7.

For Newer Windows Operating Systems

1: On your keyboard press  + R and write explorer.exe in the Run text box and then click on the Ok button.

2: Click on your PC from the quick access bar. This is usually an icon with a monitor and its name is either “My Computer”, “My PC” or “This PC” or whatever you have named it.

3: Navigate to the search box in the top-right of your PC’s screen and type “fileextension:” and after which type the file extension. If you are looking for malicious executables, an example may be “fileextension:exe”. After doing that, leave a space and type the file name you believe the malware has created. Here is how it may appear if your file has been found:

N.B. We recommend to wait for the green loading bar in the navination box to fill up in case the PC is looking for the file and hasn’t found it yet.

For Older Windows Operating Systems

In older Windows OS’s the conventional approach should be the effective one:

1: Click on the Start Menu icon (usually on your bottom-left) and then choose the Search preference.

2: After the search window appears, choose More Advanced Options from the search assistant box. Another way is by clicking on All Files and Folders.

3: After that type the name of the file you are looking for and click on the Search button. This might take some time after which results will appear. If you have found the malicious file, you may copy or open its location by right-clicking on it.

Now you should be able to discover any file on Windows as long as it is on your hard drive and is not concealed via special software.

IMPORTANT!
Before starting “Step 4”, please boot back into Normal mode, in case you are currently in Safe Mode.
This will enable you to install and use SpyHunter 5 successfully.

Step 4: Scan for GoldenEye with SpyHunter Anti-Malware Tool

1. Click on the “Download” button to proceed to SpyHunter’s download page.

Download

Malware Removal Tool

It is recommended to run a scan before purchasing the full version of the software to make sure that the current version of the malware can be detected by SpyHunter. Click on the corresponding links to check SpyHunter’s EULA, Privacy Policy and Threat Assessment Criteria.

2. After you have installed SpyHunter, wait for it to update automatically.

3. After the update process has finished, click on the ‘Malware/PC Scan’ tab. A new window will appear. Click on ‘Start Scan’.

4. After SpyHunter has finished scanning your PC for any files of the associated threat and found them, you can try to get them removed automatically and permanently by clicking on the ‘Next’ button.

If any threats have been removed, it is highly recommended to restart your PC.

Step 5 (Optional): Try to Restore Files Encrypted by GoldenEye.

Ransomware infections and GoldenEye aim to encrypt your files using an encryption algorithm which may be very difficult to decrypt. This is why we have suggested a data recovery method that may help you go around direct decryption and try to restore your files. Bear in mind that this method may not be 100% effective but may also help you a little or a lot in different situations.

1. Download the reccomended Data Recovery software by clicking on the link underneath:

Stellar Data Recovery Technician Version

If the above link does not work for you and your region, try the ones below, that lead to the same product:

Stellar Data Recovery Technician Version (Secondary link)

and

Stellar Data Recovery Technician Version (with Registration)

2. On the download page, click on the “Download” button:

3. Click on “Save File” button:

4. Accept all agreements and click “Next”:

5. After all the “Next” steps, click on “Install” and then wait for the installation to complete:

6. Run the software. Click on the location to scan for missing or deleted files and click on “Scan”:

7. Wait for the scan to complete, it may take some time. Be advised that this scan is not 100% guaranteed to recover all files, but it does have some chance to get your data back:

For more “how-to” file recovery methods and steps, you can visit our instructive article on “How to Restore Files Encrypted by Ransomware (Without Decrypter)“.

Ventsislav Krastev

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Preparation before removing GoldenEye.

Before starting the actual removal process, we recommend that you do the following preparation steps.

Make sure you have these instructions always open and in front of your eyes.
Do a backup of all of your files, even if they could be damaged. You should back up your data with a cloud backup solution and insure your files against any type of loss, even from the most severe threats.
Be patient as this could take a while.

Step 1: Boot Your PC In Safe Mode to isolate and remove GoldenEye

OFFER

Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!

We Recommend To Scan Your PC with SpyHunter

1. Hold Windows key() + R

2. The “Run” Window will appear. In it, type “msconfig” and click OK.

3. Go to the “Boot” tab. There select “Safe Boot” and then click “Apply” and “OK”.

Tip: Make sure to reverse those changes by unticking Safe Boot after that, because your system will always boot in Safe Boot from now on.

4. When prompted, click on “Restart” to go into Safe Mode.

5. You can recognise Safe Mode by the words written on the corners of your screen.

Step 2: Clean any registries, created by GoldenEye on your computer.

The usually targeted registries of Windows machines are the following:

HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce

You can access them by opening the Windows registry editor and deleting any values, created by GoldenEye there. This can happen by following the steps underneath:

1. Open the Run Window again, type “regedit” and click OK.

2. When you open it, you can freely navigate to the Run and RunOnce keys, whose locations are shown above.

3. You can remove the value of the virus by right-clicking on it and removing it.

Tip: To find a virus-created value, you can right-click on it and click “Modify” to see which file it is set to run. If this is the virus file location, remove the value.

Step 3: Find files created by GoldenEye

For Windows 8, 8.1 and 10.

For Windows XP, Vista, and 7.

For Newer Windows Operating Systems

1: On your keyboard press  + R and write explorer.exe in the Run text box and then click on the Ok button.

N.B. We recommend to wait for the green loading bar in the navination box to fill up in case the PC is looking for the file and hasn’t found it yet.

For Older Windows Operating Systems

In older Windows OS’s the conventional approach should be the effective one:

1: Click on the Start Menu icon (usually on your bottom-left) and then choose the Search preference.

2: After the search window appears, choose More Advanced Options from the search assistant box. Another way is by clicking on All Files and Folders.

Now you should be able to discover any file on Windows as long as it is on your hard drive and is not concealed via special software.

Step 4: Scan for GoldenEye with SpyHunter Anti-Malware Tool

1. Click on the “Download” button to proceed to SpyHunter’s download page.

Download

Malware Removal Tool

2. After you have installed SpyHunter, wait for it to update automatically.

3. After the update process has finished, click on the ‘Malware/PC Scan’ tab. A new window will appear. Click on ‘Start Scan’.

If any threats have been removed, it is highly recommended to restart your PC.

Ventsislav Krastev

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Preparation before removing GoldenEye.

Before starting the actual removal process, we recommend that you do the following preparation steps.

Make sure you have these instructions always open and in front of your eyes.
Be patient as this could take a while.

Step 1: Uninstall GoldenEye and related software from Windows

OFFER

Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!

We Recommend To Scan Your PC with SpyHunter

Here is a method in few easy steps that should be able to uninstall most programs. No matter if you are using Windows 10, 8, 7, Vista or XP, those steps will get the job done. Dragging the program or its folder to the recycle bin can be a very bad decision. If you do that, bits and pieces of the program are left behind, and that can lead to unstable work of your PC, errors with the file type associations and other unpleasant activities. The proper way to get a program off your computer is to Uninstall it. To do that:

1. Hold the Windows Logo Button and “R” on your keyboard. A Pop-up window will appear.

2. In the field type in “appwiz.cpl” and press ENTER.

3. This will open a window with all the programs installed on the PC. Select the program that you want to remove, and press “Uninstall”

Follow the instructions above and you will successfully uninstall most programs.

Step 2: Clean your Browsers from GoldenEye.

Remove an extension from Mozilla Firefox

Remove an extension from Google Chrome

Remove an extension from Internet Explorer

Remove an extension from Microsoft Edge

1. Start Mozilla Firefox. Open the menu window

2. Select the “Add-ons” icon from the menu.

3. Select the unwanted extension and click “Remove“

4. After the extension is removed, restart Mozilla Firefox by closing it from the red “X” button at the top right corner and start it again.

1. Start Google Chrome and open the drop menu

2. Move the cursor over “Tools” and then from the extended menu choose “Extensions“

3. From the opened “Extensions” menu locate the unwanted extension and click on its “Remove” button.

4. After the extension is removed, restart Google Chrome by closing it from the red “X” button at the top right corner and start it again.

1. Start Internet Explorer:
2. Click on the gear icon labeled ‘Tools’ to open the drop menu and select ‘Manage Add-ons’

3. In the ‘Manage Add-ons’ window.

4. Select the extension you want to remove and then click ‘Disable’. A pop-up window will appear to inform you that you are about to disable the selected extension, and some more add-ons might be disabled as well. Leave all the boxes checked, and click ‘Disable’.

5. After the unwanted extension has been removed, restart Internet Explorer by closing it from the red ‘X’ button located at the top right corner and start it again.

1. Start Edge

2. Open the drop menu by clicking on the icon at the top right corner.

3. From the drop menu select “Extensions”.

4. Choose the suspected malicious extension you want to remove and then click on the gear icon.

5. Remove the malicious extension by scrolling down and then clicking on Uninstall.

Step 3: Clean any registries, created by GoldenEye on your computer.

The usually targeted registries of Windows machines are the following:

HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce

You can access them by opening the Windows registry editor and deleting any values, created by GoldenEye there. This can happen by following the steps underneath:

1. Open the Run Window again, type “regedit” and click OK.

2. When you open it, you can freely navigate to the Run and RunOnce keys, whose locations are shown above.

3. You can remove the value of the virus by right-clicking on it and removing it.

Tip: To find a virus-created value, you can right-click on it and click “Modify” to see which file it is set to run. If this is the virus file location, remove the value.

Step 4: Scan for GoldenEye with SpyHunter Anti-Malware Tool

1. Click on the “Download” button to proceed to SpyHunter’s download page.

Download

Malware Removal Tool

2. After you have installed SpyHunter, wait for it to update automatically.

3. After the update process has finished, click on the ‘Malware/PC Scan’ tab. A new window will appear. Click on ‘Start Scan’.

If any threats have been removed, it is highly recommended to restart your PC.

Ventsislav Krastev

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GoldenEye may remain persistent on your system and may re-infect it. We recommend you to download Combo Cleaner and run free scan to remove all virus files on your Mac. This saves you hours of time and effort compared to doing the removal yourself.

Combo Cleaner’s scanner is free but the paid version is needed to remove the malware threats. Read Combo Cleaner’s EULA and Privacy Policy

Preparation Phase:

Before starting to follow the steps below, be advised that you should first do the following preparations:

Backup your files in case the worst happens.
Make sure to have a device with these instructions on standy.
Arm yourself with patience.

Step 1: Uninstall GoldenEye and remove related files and objects

OFFER

Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!

We Recommend To Scan Your Mac with Combo Cleaner

Keep in mind, that Combo Cleaner needs to purchased to remove the malware threats. Click on the corresponding links to check Combo Cleaner’s EULA and Privacy Policy

1. Hit the ⇧+⌘+U keys to open Utilities. Another way is to click on “Go” and then click “Utilities”, like the image below shows:

2. Find Activity Monitor and double-click it:

3. In the Activity Monitor look for any suspicious processes, belonging or related to GoldenEye:

Tip: To quit a process completely, choose the “Force Quit” option.

4. Click on the “Go” button again, but this time select Applications. Another way is with the ⇧+⌘+A buttons.

5. In the Applications menu, look for any suspicious app or an app with a name, similar or identical to GoldenEye. If you find it, right-click on the app and select “Move to Trash”.

6. Select Accounts, after which click on the Login Items preference. Your Mac will then show you a list of items that start automatically when you log in. Look for any suspicious apps identical or similar to GoldenEye. Check the app you want to stop from running automatically and then select on the Minus (“–“) icon to hide it.

7. Remove any left-over files that might be related to this threat manually by following the sub-steps below:

Go to Finder.
In the search bar type the name of the app that you want to remove.
Above the search bar change the two drop down menus to “System Files” and “Are Included” so that you can see all of the files associated with the application you want to remove. Bear in mind that some of the files may not be related to the app so be very careful which files you delete.
If all of the files are related, hold the ⌘+A buttons to select them and then drive them to “Trash”.

In case you cannot remove GoldenEye via Step 1 above:

In case you cannot find the virus files and objects in your Applications or other places we have shown above, you can manually look for them in the Libraries of your Mac. But before doing this, please read the disclaimer below:

Disclaimer! If you are about to tamper with Library files on Mac, be sure to know the name of the virus file, because if you delete the wrong file, it may cause irreversible damage to your MacOS. Continue on your own responsibility!

1. Click on “Go” and Then “Go to Folder” as shown underneath:

2. Type in “/Library/LauchAgents/” and click Ok:

3. Delete all of the virus files that have similar or the same name as GoldenEye. If you believe there is no such file, do not delete anything.

You can repeat the same procedure with the following other Library directories:

→ ~/Library/LaunchAgents
/Library/LaunchDaemons

Tip: ~ is there on purpose, because it leads to more LaunchAgents.

Step 2: Remove GoldenEye – related extensions from Safari / Chrome / Firefox

Remove an extension from Safari and reset it.

Remove a toolbar from Google Chrome

Remove a toolbar from Mozilla Firefox

1. Start Safari

2. After hovering your mouse cursor to the top of the screen, click on the Safari text to open its drop down menu.

3. From the menu, click on “Preferences“

4. After that, select the ‘Extensions’ Tab

5. Click once on the extension you want to remove.

6. Click ‘Uninstall’

A pop-up window will appear asking for confirmation to uninstall the extension. Select ‘Uninstall’ again, and the GoldenEye will be removed.

How to Reset Safari
IMPORTANT: Before resetting Safari make sure you back up all your saved passwords within the browser in case you forget them.

Start Safari and then click on the gear leaver icon.

Click the Reset Safari button and you will reset the browser.

1. Start Google Chrome and open the drop menu

2. Move the cursor over “Tools” and then from the extended menu choose “Extensions“

3. From the opened “Extensions” menu locate the add-on and click on the garbage bin icon on the right of it.

4. After the extension is removed, restart Google Chrome by closing it from the red “X” in the top right corner and start it again.

1. Start Mozilla Firefox. Open the menu window

2. Select the “Add-ons” icon from the menu.

3. Select the Extension and click “Remove“

4. After the extension is removed, restart Mozilla Firefox by closing it from the red “X” in the top right corner and start it again.

Step 3: Scan for and remove GoldenEye files from your Mac

When you are facing problems on your Mac as a result of unwanted scripts and programs such as GoldenEye, the recommended way of eliminating the threat is by using an anti-malware program. Combo Cleaner offers advanced security features along with other modules that will improve your Mac’s security and protect it in the future.

Download

Combo Cleaner

Ventsislav Krastev

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1 Comment

manu_e67 June 20, 2017 at 1:32 pm
hello are you idea if the disk is a disk of NAS ?
Notebook has infected NAS, you think notebook is master of NAS ?
with you method , i ve test NAS but software no disk infected…
thanks a lot
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