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Remove GoldenEye Ransomware Virus and Decrypt Encrypted Hard Disks

goldeneye-ransomware-logo-sensorstechforum-malwareNew variant of Petya and Mischa ransomware has popped out in the open, called GoldenEye ransomware. The virus encrypts hard drives, just like the previous variants did. Many believe it is an improved version of Mischa and Petya ransomware since both viruses were decrypted back In August. We have decided to take a look at how GoldenEye Ransomware performs an attack on a hard drive and explain a possible solution to the decryption of drives encrypted by this virus. In case your HDD or SSD have been encrypted by the GoldenEye ransowmare, we strongly suggest that you read the following article and learn more about it and methods to get access back to your hard drive.

Update July 2017: A new GoldenEye Petya ransomware variant has been detected to be associated with the latest June ransomware outbreak. The virus has little modifications from the original one. More information can be found on this web link.

Threat Summary

Name GoldenEye
Type Ransomware
Short Description Mischa ransomware encrypts the MBR. If that fails, GoldenEye ransomware may encrypt the files on the compromised device’s drive.
Symptoms The ransomware displays a note begging with “You became victim of the GOLDENEYE RANSOMWARE!”.
Distribution Method Spam Emails, Email Attachments, Executable Files
Detection Tool See If Your System Has Been Affected by malware

Download

Malware Removal Tool

User Experience Join Our Forum to Discuss GoldenEye.
Data Recovery Tool Windows Data Recovery by Stellar Phoenix Notice! This product scans your drive sectors to recover lost files and it may not recover 100% of the encrypted files, but only few of them, depending on the situation and whether or not you have reformatted your drive.

GoldenEye Ransomware – Technical Analysis

Similar to Petya and Mischa viruses, this one is also from the ransomware kind, meaning that it extorts victims to conduct an online payment in return for which cyber-criminals will grant access to the computer. In order for this to be accomplished, exploit kits and .JS (javascript source code) may be used in an obfuscated manner. These scripts will make sure that the computer attacked is infected successfully. Here is one example of a phishing e-mail replicating such malicious script as a form of attachment:

stf-goldeneye-ransomware-virus-hdd-encrypted-file-extension-spam-email-amazon-spoof-zip-js-payload-script-file-attached

As soon as the user opens the attachment, the ransomware may immediately cause a system restart by killing vital tasks. In the same time it may modify registry entries, more specifically firmware settings, so that it boots itself on system startup. As soon as the virus has booted, it pretends to be a hard drive repair sequence, providing this fake screen:

ransomware-repair-disk-sensorstechforum

What the GoldenEye Ransomware actually does in this situation is that it performs encryption on the MBR of the drive and after it is complete it sets it’s conventional lockscreen with the “Press Any Key” function similar to the Petya and Mischa viruses:

goldeneye-ransowmare-locked-hdd-sensorstechforum

If the user presses any key he is led to a screen that has the ransom note of GoldenEye Ransomware, which is the following:

goldeneye-ransowmare-sensorstechforum

Rasnom note screen's text:

“You became victim of the GOLDENEYE RANSOMWARE!
The harddisks of your computer have been encrypted with an military grade encryption algorithm. There is no way to restore your data without a special key. You can purchase this key on the darknet page shown in step 2.
To purchase your key and restore your data, please follow these three easy steps:
1. Download the Tor Browser at https://www.torproject.org/. If you need help, please google for “access onion page”.
2. Visit one of the following pages with the Tor Browser:{web links}
3. Enter your personal decryption code there:
4. If you already purchase your key, please enter it below.”

After the victim opens the web links provided, he is led to GoldenEye ransomware’s personal web page, which has instructions to enter a personal decryption key provided previously in the lockscreen for identification:

goldeneye-ransowmare-payment-page-sensorstechforum

Step 1 page's text:

“Step 1: Enter your personal identifier
First you have to enter your personal identifier. This code contains important informations for the decryption process. It’s important that you enter it exactly like shown on the encrypted computer. The code contains a checksum, which prevents typos and ensures a successfull decryption.
The personal identifier is 96 characters long (seperated every 6 characters with a “-“) and can be found directly on the encryption screen on the affected computer.
Enter your identifier:”

After this, the ransomware requests from the user to pay in Bitcoin, providing additional payment instructions in a “Step 2” page:

goldeneye-ransowmare-demand-1-btc-sensorstechforum

Step 2 page's text:

Step 2: Purchase Bitcoins:Your decryption key can only be purchased with Bitcoins. Bitcoin is a digital currency which can be exchanged from nearly every normal currency. There are a lot of exchange platforms on the internet, most of them are specialized on a single currency. Today buying bitcoins online is very easy and it’s getting simpler every day!
You have to purchase at least the amount shown below. It is recommended to purchase a bit more, to ensure a successfull payment. An extra of 2% should be enough. If you already own enough Bitcoins, you could skip this step.
Demand:
1.36772282 Bitcoins
The following exchanges and marketplaces are recommended:
https://www.bitcoin.de – Bank Wire FAST!
https://www.btcdirect.eu – Sofort Banking, Giropay, Bank Wire, Mastercard and Visa
https://www.localbitcoins.com – Bank Wire and Cash
https://www.coincafe.com – Instant in NYC, Bank Wire and Mail Cash, Bank Wire and Credit Card
Any kind of Bitcoin-Wallet isn’t required, you can transfer the purchased bitcoins directly to the payment address. If you want create a wallet anyway, https://www.blockchain.com is recommended.
If you successfull bought the right amount of Bitcoins, click “Next” for the next step.”

After this has been performed, the GoldenEye ransomware provides a BitCoin address for payment.

bitcoin-transaction-petya-ransomware-goldeneye-sensorstechforum-com

Step 3 page's text:

“Step 3: Do a bitcoin transaction
Now you have to send your purchased Bitcoins to the payment address. If you just purchased Bitcoins on a exchange or marketplace site, look for a section called “Withdraw” and enter the details shown below. If you already own Bitcoins, send the right amount to the payment address shown below, directly from the wallet you use.
If you have any problems with the transaction, feel free to contact our Support.
Address:
14FLqrYVveGEdW6LYTNcCe1FGXdRsf3gT4
After you made the payment transaction, you have to wait until we manually confirm it. This process usually takes a few hours. In some rare cases some payments need more time to get confirmed. Please refresh this page to see if your payment got confirmed.”

The cyber-criminals go as far as having a “customer support” for the victims of the virus:

goldeneye-petya-mischa-ransomware-payment-page-customer-support

So, overall and all, the virus is now updated and besides fixes in the malware, the crooks may have also fixed the encryption algorithm, making it more difficult to recover drives. Not only this, but GoldenEye ransomware even has captcha identification on their website, suggesting that this is a very well organized virus by several individuals. Whatever the case may be, we urge you not to pay any ransom to the cyber-criminals behind GoldenEye Ransomware and to focus on restoring your drive yourself. One method that can help you with cleaning your computer and decrypting your hard drive is to try and use the instructions below. They are not 100% guarantee your drive will be encrypted, but since GoldenEye is a variant of Petya and Mischa, they just might work. Also, bear in mind that if you will try a third-party decryptor if you follow the instructions below and the procedure may be a risk for your files so attempt them at your own responsibility. Good Luck and give us a feedback in the comment section below if you succeeded!

GoldenEye Ransomware – Alternative Decryption Instructions

Preparation Phase

To try decrypting drives by GoldenEye ransomware, you will need the tools to work with first:

  • A screwdriver, corresponding to your desktop/laptop.
  • A secure computer that is scanned for malware and cleaned and has a proper ransomware protection.
  • Patience.

First of all, you should choose a safe computer from which to scan your files to be a powerful Windows machine which is also secured. If you are not sure that a computer you will be using is secured enough or not we recommend following these steps to secure it:

1. Download an advanced malware protection program.

Download

Malware Removal Tool

Spy Hunter scanner will only detect the threat. If you want the threat to be automatically removed, you need to purchase the full version of the anti-malware tool.Find Out More About SpyHunter Anti-Malware Tool / How to Uninstall SpyHunter
2. Download a relevant ransomware protection program.
3. Download a relevant cloud backup program that backups copies of your files on a secure server and even if your computer is affected you will stay protected. For more information you can also check another methods to safely store your data here.

After securing the test PC, you should prepare it for the decryption process which will most likely be lengthy. This is why we recommend changing the power settings so that your decryption computer does not automatically hibernate or sleep while left decrypting the drive.

Step 1: Click on the battery icon in your system tray (next to the digital clock) in Windows and then click on More Power Options.
Step 2:The mighty Power options menu will appear. In your power plan click on Change Plan Settings.
Step 3: In your plan’s settings make sure you set “Turn off the display” and “Put computer to sleep” to “Never” from the drop down minutes menu.
Step 4: Click on Save Changes and close it.
Decryption Phase

For the decryption process, we have outlined several often-met drive migration scenarios which can be possible between different computers:

  • From Laptop to Laptop with no extra components.
  • From Desktop to Desktop with no extra components.
  • From Laptop to Desktop with a SATA cable if the Desktop has an outdated chipset.
  • From Desktop to Laptop with a SATA cable if the Laptop has a newer chipset.

To simplify the process, we recommend you to choose machines that do not require any extra cables or components for the drive to run on them. In case you do not have such possibility, we recommend using an external SATA-USB adapter. Let’s begin!

Decryption Phase

Step 1: Remove battery and power from your laptop. For desktop computers, please remove eliminate the power from the contact.

Step 2: Using the screwdriver, unscrew the case which carries the hard drive. For laptops, you should follow these steps:

sensorstechforum-laptop-remove-bolts-sensorstechforum

Step 3: Remove the hard drive again with the screwdriver. It will look similar to the one on the picture below:

hard-drive-removal-sensorstechforum

Step 4: Plug-in the hard drive on a secure computer which has an internet connection and Windows installed and screw it in firmly. If connected directly, the hard drive should be detected by the OS as a separate partition, similar to the picture below:

1-hard-drive-detected-sensorstechforum-petya-ransowmare

Step 5: Download and open the archive of Petya Sector Extractor by Fabian Wosar by clicking on the button below:

Download

Petya Sector Extractor


2-petya-extractor-open-sensorstechforum

Step 6: Open Petya Sector Extractor’s archive and extract it on your desktop or anywhere you find comfortable to use it:

3-petya-extractor-extract-petya-ransowmare-sensorstechforum

Step 7: Open Petya Sector Extractor as an administrator. You should see similar to the following interface, but with a detected drive if you connected it successfully:

4-petya-sector-extractor-infected-drives-sensorstechforum

Step 8: In case the Petya Sector Extractor automatically detects a drive, you will see the picture below. From it, click on the “Copy Sector” button.

petya-extractor-found-drive-sensorstechforum

Step 9: After copying the sector go to the following website:

Petya-pay-no-ransom

From there, paste the sector in the field marked in red square in the picture below (It should say “Base64 encoded 512 bytes verification data”):

5-copy-one-goes-here-senosrstechforum

Step 10: Repeat the same process by clicking on the button “Copy Nonce” next to it and paste it in the field marked in red below:

6-copy-two-nonce-goes-here-sensorstechforum

Step 11: After you have copied and pasted both codes, click on the Submit button. The process of generating a password may take some time but will drop a decryption key at the bottom:

ransomware-password-petya-key-decrypted-sensorstechforumScreenshot Source: Bleeping Computer

Final Step 12: Now all you have to do is copy the key(password), insert the encrypted drive back into the infected computer and when you see Petya’s lock screen, press any key and in the screen that will appear after that (in the picture below), enter the password for decryption(in the green square of the picture below). After this, everything should be decoded.

goldeneye-ransowmare-sensorstechforum-recovered

GoldenEye Ransomware – Conclusion

This tutorial may not be successful for Petya’s younger sisters Mischa and GoldenEye. But it is important to still attempt ant try using those instructions, after which leaving us a comment below if this has worked out for you. But under any circumstances we advise you NOT to pay any BitCoins to the creators of these viruses, because they will make them even more difficult to be decrypted next time they infect users. White waiting for a decryptor which if released will be linked in this article, you may want to read the following pieces on how to protect yourself from ransomware viruses:

How to Properly Open .JS Files (JavaScript Hidden Virus)
Sensorstechforum’s Ransomware Protection Tips
Safely Securing Your Data in The Future

Ventsislav Krastev

Ventsislav is a cybersecurity expert at SensorsTechForum since 2015. He has been researching, covering, helping victims with the latest malware infections plus testing and reviewing software and the newest tech developments. Having graduated Marketing as well, Ventsislav also has passion for learning new shifts and innovations in cybersecurity that become game changers. After studying Value Chain Management, Network Administration and Computer Administration of System Applications, he found his true calling within the cybersecrurity industry and is a strong believer in the education of every user towards online safety and security.

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  • Step 1
  • Step 2
  • Step 3
  • Step 4
  • Step 5

Step 1: Scan for GoldenEye with SpyHunter Anti-Malware Tool

1. Click on the "Download" button to proceed to SpyHunter's download page.


It is recommended to run a scan before purchasing the full version of the software to make sure that the current version of the malware can be detected by SpyHunter. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria.


2. After you have installed SpyHunter, wait for it to update automatically.

scan for and delete ransomware virus step 2


3. After the update process has finished, click on the 'Malware/PC Scan' tab. A new window will appear. Click on 'Start Scan'.

scan for and delete ransomware virus step 3


4. After SpyHunter has finished scanning your PC for any files of the associated threat and found them, you can try to get them removed automatically and permanently by clicking on the 'Next' button.

scan for and delete ransomware virus step 4

If any threats have been removed, it is highly recommended to restart your PC.

Ransomware Automatic Removal - Video Guide

Step 2: Uninstall GoldenEye and related malware from Windows

Here is a method in few easy steps that should be able to uninstall most programs. No matter if you are using Windows 10, 8, 7, Vista or XP, those steps will get the job done. Dragging the program or its folder to the recycle bin can be a very bad decision. If you do that, bits and pieces of the program are left behind, and that can lead to unstable work of your PC, errors with the file type associations and other unpleasant activities. The proper way to get a program off your computer is to Uninstall it. To do that:


1. Hold the Windows Logo Button and "R" on your keyboard. A Pop-up window will appear.
delete ransomware from windows step 1


2. In the field type in "appwiz.cpl" and press ENTER.
delete ransomware from windows step 2


3. This will open a window with all the programs installed on the PC. Select the program that you want to remove, and press "Uninstall"
delete ransomware from windows step 3Follow the instructions above and you will successfully delete most unwanted and malicious programs.


Step 3: Clean any registries, created by GoldenEye on your computer.

The usually targeted registries of Windows machines are the following:

  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce

You can access them by opening the Windows registry editor and deleting any values, created by GoldenEye there. This can happen by following the steps underneath:

1. Open the Run Window again, type "regedit" and click OK.
delete ransomware virus registries step 1


2. When you open it, you can freely navigate to the Run and RunOnce keys, whose locations are shown above.
delete ransomware virus registries step 2


3. You can remove the value of the virus by right-clicking on it and removing it.
delete ransomware virus registries step 3 Tip: To find a virus-created value, you can right-click on it and click "Modify" to see which file it is set to run. If this is the virus file location, remove the value.

IMPORTANT!
Before starting "Step 4", please boot back into Normal mode, in case you are currently in Safe Mode.
This will enable you to install and use SpyHunter 5 successfully.

Step 4: Boot Your PC In Safe Mode to isolate and remove GoldenEye

OFFER

Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
We Recommend To Scan Your PC with SpyHunter

Keep in mind, that SpyHunter’s scanner is only for malware detection. If SpyHunter detects malware on your PC, you will need to purchase SpyHunter's malware removal tool to remove the malware threats. Read our SpyHunter 5 review. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria

1. Hold Windows Key + R.
remove ransomware in safe mode step 1


2. The "Run" Window will appear. In it, type "msconfig" and click OK.
remove ransomware in safe mode step 2


3. Go to the "Boot" tab. There select "Safe Boot" and then click "Apply" and "OK".
remove ransomware in safe mode step 3
Tip: Make sure to reverse those changes by unticking Safe Boot after that, because your system will always boot in Safe Boot from now on.


4. When prompted, click on "Restart" to go into Safe Mode.
remove ransomware in safe mode step 4


5. You can recognise Safe Mode by the words written on the corners of your screen.
remove ransomware in safe mode step 5


Step 5: Try to Restore Files Encrypted by GoldenEye.

Method 1: Use STOP Decrypter by Emsisoft.

Not all variants of this ransomware can be decrypted for free, but we have added the decryptor used by researchers that is often updated with the variants which become eventually decrypted. You can try and decrypt your files using the instructions below, but if they do not work, then unfortunately your variant of the ransomware virus is not decryptable.

Follow the instructions below to use the Emsisoft decrypter and decrypt your files for free. You can download the Emsisoft decryption tool linked here and then follow the steps provided below:

1 Right-click on the decrypter and click on Run as Administrator as shown below:

stop ransomware decryptor step 1

2. Agree with the license terms:

stop ransomware decryptor step 2

3. Click on "Add Folder" and then add the folders where you want files decrypted as shown underneath:

stop ransomware decryptor step 3

4. Click on "Decrypt" and wait for your files to be decoded.

stop ransomware decryptor step 4

Note: Credit for the decryptor goes to Emsisoft researchers who have made the breakthrough with this virus.

Method 2: Use data recovery software

Ransomware infections and GoldenEye aim to encrypt your files using an encryption algorithm which may be very difficult to decrypt. This is why we have suggested a data recovery method that may help you go around direct decryption and try to restore your files. Bear in mind that this method may not be 100% effective but may also help you a little or a lot in different situations.

1. Download the recommended Data Recovery software by clicking on the link underneath:

Simply click on the link and on the website menus on the top, choose Data Recovery - Data Recovery Wizard for Windows or Mac (depending on your OS), and then download and run the tool.


GoldenEye-FAQ

What is GoldenEye Ransomware?

GoldenEye is a ransomware infection - the malicious software that enters your computer silently and blocks either access to the computer itself or encrypt your files. 

Many ransomware viruses use sophisticated encryption algorithms to make your files inaccessible. The goal of ransomware infections is to demand that you pay a ransom payment to get access to your files back.

What Does GoldenEye Ransomware Do?

Ransomware in general is a malicious software that is designed to block access to your computer or files until a ransom is paid.

Ransomware viruses can also damage your system, corrupt data and delete files, resulting in the permanent loss of important files.

How Does GoldenEye Infect?

Via several ways.GoldenEye Ransomware infects computers by being sent via phishing emails, containing virus attachment. This attachment is usually masked as an important document, like an invoice, bank document or even a plane ticket and it looks very convincing to users.

Another way you may become a victim of GoldenEye is if you download a fake installer, crack or patch from a low reputation website or if you click on a virus link. Many users report getting a ransomware infection by downloading torrents.

How to Open .GoldenEye files?

You can't without a decryptor. At this point, the .GoldenEye files are encrypted. You can only open them once they are decrypted using a specific decryption key for the particular algorithm.

What to Do If a Decryptor Does Not Work?

Do not panic, and backup the files. If a decryptor did not decrypt your .GoldenEye files successfully, then do not despair, because this virus is still new.

Can I Restore ".GoldenEye" Files?

Yes, sometimes files can be restored. We have suggested several file recovery methods that could work if you want to restore .GoldenEye files. 

These methods are in no way 100% guaranteed that you will be able to get your files back. But if you have a backup, your chances of success are much greater.

How To Get Rid of GoldenEye Virus?

The safest way and the most efficient one for the removal of this ransomware infection is the use a professional anti-malware program.

It will scan for and locate GoldenEye ransomware and then remove it without causing any additional harm to your important .GoldenEye files.

Can I Report Ransomware to Authorities?

In case your computer got infected with a ransomware infection, you can report it to the local Police departments. It can help authorities worldwide track and determine the perpetrators behind the virus that has infected your computer.

Below, we have prepared a list with government websites, where you can file a report in case you are a victim of a cybercrime:

Cyber-security authorities, responsible for handling ransomware attack reports in different regions all over the world:

Germany - Offizielles Portal der deutschen Polizei

United States - IC3 Internet Crime Complaint Centre

United Kingdom - Action Fraud Police

France - Ministère de l'Intérieur

Italy - Polizia Di Stato

Spain - Policía Nacional

Netherlands - Politie

Poland - Policja

Portugal - Polícia Judiciária

Greece - Cyber Crime Unit (Hellenic Police)

India - Mumbai Police - CyberCrime Investigation Cell

Australia - Australian High Tech Crime Center

Reports may be responded to in different timeframes, depending on your local authorities.

Can You Stop Ransomware from Encrypting Your Files?

Yes, you can prevent ransomware. The best way to do this is to ensure your computer system is updated with the latest security patches, use a reputable anti-malware program and firewall, backup your important files frequently, and avoid clicking on malicious links or downloading unknown files.

Can GoldenEye Ransomware Steal Your Data?

Yes, in most cases ransomware will steal your information. It is a form of malware that steals data from a user's computer, encrypts it, and then demands a ransom in order to decrypt it.

In many cases, the malware authors or attackers will threaten to delete the data or publish it online unless the ransom is paid.

Can Ransomware Infect WiFi?

Yes, ransomware can infect WiFi networks, as malicious actors can use it to gain control of the network, steal confidential data, and lock out users. If a ransomware attack is successful, it could lead to a loss of service and/or data, and in some cases, financial losses.

Should I Pay Ransomware?

No, you should not pay ransomware extortionists. Paying them only encourages criminals and does not guarantee that the files or data will be restored. The better approach is to have a secure backup of important data and be vigilant about security in the first place.

What Happens If I Don't Pay Ransom?

If you don't pay the ransom, the hackers may still have access to your computer, data, or files and may continue to threaten to expose or delete them, or even use them to commit cybercrimes. In some cases, they may even continue to demand additional ransom payments.

Can a Ransomware Attack Be Detected?

Yes, ransomware can be detected. Anti-malware software and other advanced security tools can detect ransomware and alert the user when it is present on a machine.

It is important to stay up-to-date on the latest security measures and to keep security software updated to ensure ransomware can be detected and prevented.

Do Ransomware Criminals Get Caught?

Yes, ransomware criminals do get caught. Law enforcement agencies, such as the FBI, Interpol and others have been successful in tracking down and prosecuting ransomware criminals in the US and other countries. As ransomware threats continue to increase, so does the enforcement activity.

About the GoldenEye Research

The content we publish on SensorsTechForum.com, this GoldenEye how-to removal guide included, is the outcome of extensive research, hard work and our team’s devotion to help you remove the specific malware and restore your encrypted files.


How did we conduct the research on this ransomware?

Our research is based on an independent investigation. We are in contact with independent security researchers, and as such, we receive daily updates on the latest malware and ransomware definitions.

Furthermore, the research behind the GoldenEye ransomware threat is backed with VirusTotal and the NoMoreRansom project.

To better understand the ransomware threat, please refer to the following articles which provide knowledgeable details.


As a site that has been dedicated to providing free removal instructions for ransomware and malware since 2014, SensorsTechForum’s recommendation is to only pay attention to trustworthy sources.

How to recognize trustworthy sources:

  • Always check "About Us" web page.
  • Profile of the content creator.
  • Make sure that real people are behind the site and not fake names and profiles.
  • Verify Facebook, LinkedIn and Twitter personal profiles.

1 Comment
  1. manu_e67

    hello are you idea if the disk is a disk of NAS ?
    Notebook has infected NAS, you think notebook is master of NAS ?
    with you method , i ve test NAS but software no disk infected…
    thanks a lot

    Reply

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