Ventsislav has been covering the latest malware, software and newest tech developments at SensorsTechForum for 3 years now. He started out as a network administrator. Having graduated Marketing as well, Ventsislav also has passion for discovery of new shifts and innovations in cybersecurity that become game changers. After studying Value Chain Management and then Network Administration, he found his passion within cybersecrurity and is a strong believer in basic education of every user towards online safety.
Ventsislav has been covering the latest malware, software and newest tech developments at SensorsTechForum for 3 years now. He started out as a network administrator. Having graduated Marketing as well, Ventsislav also has passion for discovery of new shifts and innovations in cybersecurity that become game changers. After studying Value Chain Management and then Network Administration, he found his passion within cybersecrurity and is a strong believer in basic education of every user towards online safety.
This article has been created to help explain what is the .pumax file extension ransomware and how you can remove it plus restore the encrypted files.
A new ransomware virus, carrying around the .pumax file extension has been detected by users. The virus is a variant of the STOP ransomware viruses and is very similar to the
.puma files variant, suggesting that they are possibly made by the same people. If you want to know more about the .pumax files virus and how you can remove it from your computer and how you can try and restore files, encrypted by it on your PC, we advise you to read this article thoroughly.
Windows Data Recovery by Stellar Phoenix Notice! This product scans your drive sectors to recover lost files and it may not recover 100% of the encrypted files, but only few of them, depending on the situation and whether or not you have reformatted your drive.
.pumax Virus – Update December 2018
There is a decrypter tool released for .puma, .pumax, and .pumas variants of STOP ransomware. The tool was released thanks to the Proof of Concept by AfshinZlfgh and Michael Gillespie’s finishing touches. You can download it via the .puma, .pumax, .pumas Decryption Tool link. The tool requires a pair of an original file and its encrypted version.
.pumax Virus – Distribution Methods
There are more than one infection methods in relation to .pumax files virus. One of those tools is to use the ransomware virus in a malspam attack. Such attack involves sending the malicious file via e-mail and making it a if the virus is a legitimate document of some sort. In the e-mails, the crooks may imitate as if the e-mails come from shipment company and other big companies, like:
FedEx.
PayPal.
eBay.
Amazon.
DHL.
Facebook.
Instagram.
Twitter.
Google.
The outcome of this may be that the victim is tricked that the file is important one and downloads and opens it. Usually the files pose a “must-see” type of documents, like:
Invoices.
Receipts.
Password stolen documents.
Security report or log for the user’s online account for a certain site.
But this is not the only way via which you can become a victim of the .pumax ransomware virus, since this infection can also be spread as a result of being uploaded online and posing as a legitimate program that users aim to download. Such can often turn out to be:
Portable versions of programs.
Software license activators.
Cracks.
Hacktools.
Patches.
Key generators (Keygens).
.pumax Ransomware – Activity
Since the 24th of November, the .pumax variant of STOP ransomware has started infecting computers. The virus is from the ransomware type and it uses the ransom note !readme.txt which it drops upon infection. The ransom note has the following contents:
====================!ATTENTION PLEASE!==================== Your databases, files, photos, documents and other important files are encrypted and have the extension: .pumax The only method of recovering files is to purchase an decrypt software and unique private key. After purchase you will start decrypt software, enter your unique private key and it will decrypt all your data. Only we can give you this key and only we can recover your files. You need to contact us by e-mail pumarestore@india.com send us your personal ID and wait for further instructions. For you to be sure, that we can decrypt your files – you can send us a 1-3 any not very big encrypted files and we will send you back it in a original form FREE. Discount 50% avaliable if you contact us first 72 hours. ===================================================== E-mail address to contact us: pumarestore@india.com Reserve e-mail address to contact us: BM-2cXonzj9ovn5qdX2MrwMK4j3qCquXBKo4h@bitmessage.ch Your personal id:
Once infected a computer, the .pumax files virus may drop Its malicious files in the following directories of Windows:
%Desktop%
%User’s Folders%
%Temp%
The files that are dropped on the desktop in relation to .pumax ransomware could be the following:
After this is done, the .pumax variant of STOP ransomware may also execute a .bat file which deletes the backups of your computer by entering some or all of the following commands as an administrator in Windows Command Prompt:
The .pumax files virus is the type of ransomware whose main purpose is to get your files to not work, also known as a cryptovirus. To reach it’s goal, the virus uses the AES-256 encryption algorithm for the file enciphering procedure and it combines this cipher with CFB encryption mode. The files are encrypted with a zero IV and one 32 byte key is generated for the files. The maximum encryption size is 0x500000 byte, which is around 5 MB of space, according to ID Ransomware’s blog post.
To encrypt the files on your computer, the .pumax virus scans for the files, based on their file extensions (.jpg, .avi, .bmp, .png, .docx, etc.). The virus aims to encrypt only files that are important and often used, but it stays away from critical Windows files that may damage your operating system. The file type it aims to encrypt could be the following:
Documents.
Images.
Videos.
Archives.
Virtual drives.
Backup files.
Database files.
Presentations.
Photoshop and other files.
The outcome of the encryption is that the files are no longer usable and they have the .pumax file extension that is added to them. The files look like the following after the encryption:
Remove .pumax Ransomware and Try to Restore Encrypted Files
Before starting to perform any form of removal of this virus, we strongly suggest that you backup your files on a flash drive or other external memory carrier, just in case.
For the removal process of the .pumax files virus, we suggest that you follow the removal instructions underneath this article. They have been created with the main purpose to get you to remove the .pumax virus files and objects either by manually hunting for them or by doing it automatically. For maximum effectiveness during the removal, security experts recommend to remove this virus automatically, preferably by downloading an advanced anti-malware program. This is because such tool aims to make sure that all the files and objects related to .pumax files virus are fully removed and the ransomware is erased completely. More so, such software can also protect your computer against threats in the future as well.
If you want to try and restore as many encrypted files as possible, we would suggest that you follow the file recovery methods in the instructions below. They are alternative means by which you could theoretically bring back at least some of your files, but they are no 100% guarantee to recover all the data.
Ventsislav has been covering the latest malware, software and newest tech developments at SensorsTechForum for 3 years now. He started out as a network administrator. Having graduated Marketing as well, Ventsislav also has passion for discovery of new shifts and innovations in cybersecurity that become game changers. After studying Value Chain Management and then Network Administration, he found his passion within cybersecrurity and is a strong believer in basic education of every user towards online safety.
Ventsislav has been covering the latest malware, software and newest tech developments at SensorsTechForum for 3 years now. He started out as a network administrator. Having graduated Marketing as well, Ventsislav also has passion for discovery of new shifts and innovations in cybersecurity that become game changers. After studying Value Chain Management and then Network Administration, he found his passion within cybersecrurity and is a strong believer in basic education of every user towards online safety.
Ventsislav has been covering the latest malware, software and newest tech developments at SensorsTechForum for 3 years now. He started out as a network administrator. Having graduated Marketing as well, Ventsislav also has passion for discovery of new shifts and innovations in cybersecurity that become game changers. After studying Value Chain Management and then Network Administration, he found his passion within cybersecrurity and is a strong believer in basic education of every user towards online safety.
.pumax Files Virus may remain persistent on your system and may re-infect it. We recommend you to download SpyHunter and run free scan to remove all virus files on your PC. This saves you hours of time and effort compared to doing the removal yourself.
Keep in mind, that SpyHunter’s scanner is only for malware detection. If SpyHunter detects malware on your PC, you will need to purchase SpyHunter’s malware removal tool to remove the malware threats. Read our SpyHunter 5 review. Click on the corresponding links to check SpyHunter’s EULA, Privacy Policy and Threat Assessment Criteria.
Preparation before removing .pumax Files Virus.
Before starting the actual removal process, we recommend that you do the following preparation steps.
Make sure you have these instructions always open and in front of your eyes.
Do a backup of all of your files, even if they could be damaged. You should back up your data with a cloud backup solution and insure your files against any type of loss, even from the most severe threats.
Be patient as this could take a while.
Step 1: Boot Your PC In Safe Mode to isolate and remove .pumax Files Virus
OFFER
Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
We Recommend To Scan Your PC with SpyHunter
Keep in mind, that SpyHunter’s scanner is only for malware detection. If SpyHunter detects malware on your PC, you will need to purchase SpyHunter’s malware removal tool to remove the malware threats. Read our SpyHunter 5 review. Click on the corresponding links to check SpyHunter’s EULA, Privacy Policy and Threat Assessment Criteria
1. Hold Windows key()+ R
2. The “Run” Window will appear. In it, type “msconfig” and click OK.
3. Go to the “Boot” tab. There select “Safe Boot”, tick “Network” and then click “Apply” and “OK”.
Tip: Make sure to reverse those changes by unticking Safe Boot after that, because your system will always boot in Safe Boot from now on.
4. When prompted, click on “Restart” to go into Safe Mode.
5. You can recognise Safe Mode by the words written on the corners of your screen.
Step 2: Clean any registries, created by .pumax Files Virus on your computer.
The usually targeted registries of Windows machines are the following:
You can access them by opening the Windows registry editor and deleting any values, created by .pumax Files Virus there. This can happen by following the steps underneath:
1. Open the Run Window again, type “regedit” and click OK.
2. When you open it, you can freely navigate to the Run and RunOnce keys, whose locations are shown above.
3. You can remove the value of the virus by right-clicking on it and removing it.
Tip: To find a virus-created value, you can right-click on it and click “Modify” to see which file it is set to run. If this is the virus file location, remove the value.
Step 3: Find files created by .pumax Files Virus
For Windows 8, 8.1 and 10. For Windows XP, Vista, and 7.
For Newer Windows Operating Systems
1: On your keyboard press + R and write explorer.exe in the Run text box and then click on the Ok button.
2: Click on your PC from the quick access bar. This is usually an icon with a monitor and its name is either “My Computer”, “My PC” or “This PC” or whatever you have named it.
3: Navigate to the search box in the top-right of your PC’s screen and type “fileextension:” and after which type the file extension. If you are looking for malicious executables, an example may be “fileextension:exe”. After doing that, leave a space and type the file name you believe the malware has created. Here is how it may appear if your file has been found:
N.B. We recommend to wait for the green loading bar in the navination box to fill up in case the PC is looking for the file and hasn’t found it yet.
For Older Windows Operating Systems
In older Windows OS’s the conventional approach should be the effective one:
1: Click on the Start Menu icon (usually on your bottom-left) and then choose the Search preference.
2: After the search window appears, choose More Advanced Options from the search assistant box. Another way is by clicking on All Files and Folders.
3: After that type the name of the file you are looking for and click on the Search button. This might take some time after which results will appear. If you have found the malicious file, you may copy or open its location by right-clicking on it.
Now you should be able to discover any file on Windows as long as it is on your hard drive and is not concealed via special software.
IMPORTANT! Before starting “Step 4”, please boot back into Normal mode, in case you are currently in Safe Mode. This will enable you to install and use SpyHunter 5 successfully.
Step 4: Scan for .pumax Files Virus with SpyHunter Anti-Malware Tool
1. Click on the “Download” button to proceed to SpyHunter’s download page.
It is recommended to run a scan before purchasing the full version of the software to make sure that the current version of the malware can be detected by SpyHunter. Click on the corresponding links to check SpyHunter’s EULA, Privacy Policy and Threat Assessment Criteria.
2. After you have installed SpyHunter, wait for it to update automatically.
3. After the update process has finished, click on the ‘Malware/PC Scan’ tab. A new window will appear. Click on ‘Start Scan’.
4. After SpyHunter has finished scanning your PC for any files of the associated threat and found them, you can try to get them removed automatically and permanently by clicking on the ‘Next’ button.
If any threats have been removed, it is highly recommended to restart your PC.
Step 5 (Optional): Try to Restore Files Encrypted by .pumax Files Virus.
Ransomware infections and .pumax Files Virus aim to encrypt your files using an encryption algorithm which may be very difficult to decrypt. This is why we have suggested a data recovery method that may help you go around direct decryption and try to restore your files. Bear in mind that this method may not be 100% effective but may also help you a little or a lot in different situations.
1. Download the reccomended Data Recovery software by clicking on the link underneath:
2. On the download page, click on the “Download” button:
3. Click on “Save File” button:
4. Accept all agreements and click “Next”:
5. After all the “Next” steps, click on “Install” and then wait for the installation to complete:
6.Run the software. Click on the location to scan for missing or deleted files and click on “Scan”:
7. Wait for the scan to complete, it may take some time. Be advised that this scan is not 100% guaranteed to recover all files, but it does have some chance to get your data back:
Ventsislav has been covering the latest malware, software and newest tech developments at SensorsTechForum for 3 years now. He started out as a network administrator. Having graduated Marketing as well, Ventsislav also has passion for discovery of new shifts and innovations in cybersecurity that become game changers. After studying Value Chain Management and then Network Administration, he found his passion within cybersecrurity and is a strong believer in basic education of every user towards online safety.
.pumax Files Virus may remain persistent on your system and may re-infect it. We recommend you to download SpyHunter and run free scan to remove all virus files on your PC. This saves you hours of time and effort compared to doing the removal yourself.
Keep in mind, that SpyHunter’s scanner is only for malware detection. If SpyHunter detects malware on your PC, you will need to purchase SpyHunter’s malware removal tool to remove the malware threats. Read our SpyHunter 5 review. Click on the corresponding links to check SpyHunter’s EULA, Privacy Policy and Threat Assessment Criteria.
Preparation before removing .pumax Files Virus.
Before starting the actual removal process, we recommend that you do the following preparation steps.
Make sure you have these instructions always open and in front of your eyes.
Do a backup of all of your files, even if they could be damaged. You should back up your data with a cloud backup solution and insure your files against any type of loss, even from the most severe threats.
Be patient as this could take a while.
Step 1: Boot Your PC In Safe Mode to isolate and remove .pumax Files Virus
OFFER
Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
We Recommend To Scan Your PC with SpyHunter
Keep in mind, that SpyHunter’s scanner is only for malware detection. If SpyHunter detects malware on your PC, you will need to purchase SpyHunter’s malware removal tool to remove the malware threats. Read our SpyHunter 5 review. Click on the corresponding links to check SpyHunter’s EULA, Privacy Policy and Threat Assessment Criteria
1. Hold Windows key()+ R
2. The “Run” Window will appear. In it, type “msconfig” and click OK.
3. Go to the “Boot” tab. There select “Safe Boot” and then click “Apply” and “OK”.
Tip: Make sure to reverse those changes by unticking Safe Boot after that, because your system will always boot in Safe Boot from now on.
4. When prompted, click on “Restart” to go into Safe Mode.
5. You can recognise Safe Mode by the words written on the corners of your screen.
Step 2: Clean any registries, created by .pumax Files Virus on your computer.
The usually targeted registries of Windows machines are the following:
You can access them by opening the Windows registry editor and deleting any values, created by .pumax Files Virus there. This can happen by following the steps underneath:
1. Open the Run Window again, type “regedit” and click OK.
2. When you open it, you can freely navigate to the Run and RunOnce keys, whose locations are shown above.
3. You can remove the value of the virus by right-clicking on it and removing it.
Tip: To find a virus-created value, you can right-click on it and click “Modify” to see which file it is set to run. If this is the virus file location, remove the value.
Step 3: Find files created by .pumax Files Virus
For Windows 8, 8.1 and 10. For Windows XP, Vista, and 7.
For Newer Windows Operating Systems
1: On your keyboard press + R and write explorer.exe in the Run text box and then click on the Ok button.
2: Click on your PC from the quick access bar. This is usually an icon with a monitor and its name is either “My Computer”, “My PC” or “This PC” or whatever you have named it.
3: Navigate to the search box in the top-right of your PC’s screen and type “fileextension:” and after which type the file extension. If you are looking for malicious executables, an example may be “fileextension:exe”. After doing that, leave a space and type the file name you believe the malware has created. Here is how it may appear if your file has been found:
N.B. We recommend to wait for the green loading bar in the navination box to fill up in case the PC is looking for the file and hasn’t found it yet.
For Older Windows Operating Systems
In older Windows OS’s the conventional approach should be the effective one:
1: Click on the Start Menu icon (usually on your bottom-left) and then choose the Search preference.
2: After the search window appears, choose More Advanced Options from the search assistant box. Another way is by clicking on All Files and Folders.
3: After that type the name of the file you are looking for and click on the Search button. This might take some time after which results will appear. If you have found the malicious file, you may copy or open its location by right-clicking on it.
Now you should be able to discover any file on Windows as long as it is on your hard drive and is not concealed via special software.
IMPORTANT! Before starting “Step 4”, please boot back into Normal mode, in case you are currently in Safe Mode. This will enable you to install and use SpyHunter 5 successfully.
Step 4: Scan for .pumax Files Virus with SpyHunter Anti-Malware Tool
1. Click on the “Download” button to proceed to SpyHunter’s download page.
It is recommended to run a scan before purchasing the full version of the software to make sure that the current version of the malware can be detected by SpyHunter. Click on the corresponding links to check SpyHunter’s EULA, Privacy Policy and Threat Assessment Criteria.
2. After you have installed SpyHunter, wait for it to update automatically.
3. After the update process has finished, click on the ‘Malware/PC Scan’ tab. A new window will appear. Click on ‘Start Scan’.
4. After SpyHunter has finished scanning your PC for any files of the associated threat and found them, you can try to get them removed automatically and permanently by clicking on the ‘Next’ button.
If any threats have been removed, it is highly recommended to restart your PC.
Ventsislav has been covering the latest malware, software and newest tech developments at SensorsTechForum for 3 years now. He started out as a network administrator. Having graduated Marketing as well, Ventsislav also has passion for discovery of new shifts and innovations in cybersecurity that become game changers. After studying Value Chain Management and then Network Administration, he found his passion within cybersecrurity and is a strong believer in basic education of every user towards online safety.
.pumax Files Virus may remain persistent on your system and may re-infect it. We recommend you to download SpyHunter and run free scan to remove all virus files on your PC. This saves you hours of time and effort compared to doing the removal yourself.
Keep in mind, that SpyHunter’s scanner is only for malware detection. If SpyHunter detects malware on your PC, you will need to purchase SpyHunter’s malware removal tool to remove the malware threats. Read our SpyHunter 5 review. Click on the corresponding links to check SpyHunter’s EULA, Privacy Policy and Threat Assessment Criteria.
Preparation before removing .pumax Files Virus.
Before starting the actual removal process, we recommend that you do the following preparation steps.
Make sure you have these instructions always open and in front of your eyes.
Be patient as this could take a while.
Step 1: Uninstall .pumax Files Virus and related software from Windows
OFFER
Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
We Recommend To Scan Your PC with SpyHunter
Keep in mind, that SpyHunter’s scanner is only for malware detection. If SpyHunter detects malware on your PC, you will need to purchase SpyHunter’s malware removal tool to remove the malware threats. Read our SpyHunter 5 review. Click on the corresponding links to check SpyHunter’s EULA, Privacy Policy and Threat Assessment Criteria
Here is a method in few easy steps that should be able to uninstall most programs.No matter if you are using Windows 10, 8, 7, Vista or XP, those steps will get the job done. Dragging the program or its folder to the recycle bin can be a very bad decision. If you do that, bits and pieces of the program are left behind, and that can lead to unstable work of your PC, errors with the file type associations and other unpleasant activities. The proper way to get a program off your computer is to Uninstall it. To do that:
1. Hold the Windows Logo Button and “R” on your keyboard. A Pop-up window will appear.
2. In the field type in “appwiz.cpl” and press ENTER.
3. This will open a window with all the programs installed on the PC. Select the program that you want to remove, and press “Uninstall”
Follow the instructions above and you will successfully uninstall most programs.
Step 2: Clean your Browsers from .pumax Files Virus.
Remove an extension from Mozilla FirefoxRemove an extension from Google Chrome Remove an extension from Internet Explorer Remove an extension from Microsoft Edge
1. Start Mozilla Firefox. Open the menu window
2. Select the “Add-ons” icon from the menu.
3. Select the unwanted extension and click “Remove“
4. After the extension is removed, restart Mozilla Firefox by closing it from the red “X” button at the top right corner and start it again.
1. Start Google Chrome and open the drop menu
2. Move the cursor over “Tools” and then from the extended menu choose “Extensions“
3. From the opened “Extensions” menu locate the unwanted extension and click on its “Remove” button.
4. After the extension is removed, restart Google Chrome by closing it from the red “X” button at the top right corner and start it again.
1. Start Internet Explorer: 2. Click on the gear icon labeled ‘Tools’ to open the drop menu and select ‘Manage Add-ons’
3. In the ‘Manage Add-ons’ window.
4. Select the extension you want to remove and then click ‘Disable’. A pop-up window will appear to inform you that you are about to disable the selected extension, and some more add-ons might be disabled as well. Leave all the boxes checked, and click ‘Disable’.
5. After the unwanted extension has been removed, restart Internet Explorer by closing it from the red ‘X’ button located at the top right corner and start it again.
1. Start Edge
2. Open the drop menu by clicking on the icon at the top right corner.
3. From the drop menu select “Extensions”.
4. Choose the suspected malicious extension you want to remove and then click on the gear icon.
5. Remove the malicious extension by scrolling down and then clicking on Uninstall.
Step 3: Clean any registries, created by .pumax Files Virus on your computer.
The usually targeted registries of Windows machines are the following:
You can access them by opening the Windows registry editor and deleting any values, created by .pumax Files Virus there. This can happen by following the steps underneath:
1. Open the Run Window again, type “regedit” and click OK.
2. When you open it, you can freely navigate to the Run and RunOnce keys, whose locations are shown above.
3. You can remove the value of the virus by right-clicking on it and removing it.
Tip: To find a virus-created value, you can right-click on it and click “Modify” to see which file it is set to run. If this is the virus file location, remove the value.
IMPORTANT! Before starting “Step 4”, please boot back into Normal mode, in case you are currently in Safe Mode. This will enable you to install and use SpyHunter 5 successfully.
Step 4: Scan for .pumax Files Virus with SpyHunter Anti-Malware Tool
1. Click on the “Download” button to proceed to SpyHunter’s download page.
It is recommended to run a scan before purchasing the full version of the software to make sure that the current version of the malware can be detected by SpyHunter. Click on the corresponding links to check SpyHunter’s EULA, Privacy Policy and Threat Assessment Criteria.
2. After you have installed SpyHunter, wait for it to update automatically.
3. After the update process has finished, click on the ‘Malware/PC Scan’ tab. A new window will appear. Click on ‘Start Scan’.
4. After SpyHunter has finished scanning your PC for any files of the associated threat and found them, you can try to get them removed automatically and permanently by clicking on the ‘Next’ button.
If any threats have been removed, it is highly recommended to restart your PC.
Ventsislav has been covering the latest malware, software and newest tech developments at SensorsTechForum for 3 years now. He started out as a network administrator. Having graduated Marketing as well, Ventsislav also has passion for discovery of new shifts and innovations in cybersecurity that become game changers. After studying Value Chain Management and then Network Administration, he found his passion within cybersecrurity and is a strong believer in basic education of every user towards online safety.
.pumax Files Virus may remain persistent on your system and may re-infect it. We recommend you to download Combo Cleaner and run free scan to remove all virus files on your Mac. This saves you hours of time and effort compared to doing the removal yourself.
Combo Cleaner’s scanner is free but the paid version is needed to remove the malware threats. Read Combo Cleaner’s EULA and Privacy Policy
Preparation Phase:
Before starting to follow the steps below, be advised that you should first do the following preparations:
Backup your files in case the worst happens.
Make sure to have a device with these instructions on standy.
Arm yourself with patience.
Step 1: Uninstall .pumax Files Virus and remove related files and objects
OFFER
Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
We Recommend To Scan Your Mac with Combo Cleaner
Keep in mind, that Combo Cleaner needs to purchased to remove the malware threats. Click on the corresponding links to check Combo Cleaner’s EULA and Privacy Policy
1. Hit the ⇧+⌘+U keys to open Utilities. Another way is to click on “Go” and then click “Utilities”, like the image below shows:
2. Find Activity Monitor and double-click it:
3. In the Activity Monitor look for any suspicious processes, belonging or related to .pumax Files Virus:
Tip: To quit a process completely, choose the “Force Quit” option.
4. Click on the “Go” button again, but this time select Applications. Another way is with the ⇧+⌘+A buttons.
5. In the Applications menu, look for any suspicious app or an app with a name, similar or identical to .pumax Files Virus. If you find it, right-click on the app and select “Move to Trash”.
6. Select Accounts, after which click on the Login Items preference. Your Mac will then show you a list of items that start automatically when you log in. Look for any suspicious apps identical or similar to .pumax Files Virus. Check the app you want to stop from running automatically and then select on the Minus (“–“) icon to hide it.
7. Remove any left-over files that might be related to this threat manually by following the sub-steps below:
Go to Finder.
In the search bar type the name of the app that you want to remove.
Above the search bar change the two drop down menus to “System Files” and “Are Included” so that you can see all of the files associated with the application you want to remove. Bear in mind that some of the files may not be related to the app so be very careful which files you delete.
If all of the files are related, hold the ⌘+A buttons to select them and then drive them to “Trash”.
In case you cannot remove .pumax Files Virus via Step 1 above:
In case you cannot find the virus files and objects in your Applications or other places we have shown above, you can manually look for them in the Libraries of your Mac. But before doing this, please read the disclaimer below:
Disclaimer! If you are about to tamper with Library files on Mac, be sure to know the name of the virus file, because if you delete the wrong file, it may cause irreversible damage to your MacOS. Continue on your own responsibility!
1. Click on “Go” and Then “Go to Folder” as shown underneath:
2. Type in “/Library/LauchAgents/” and click Ok:
3. Delete all of the virus files that have similar or the same name as .pumax Files Virus. If you believe there is no such file, do not delete anything.
You can repeat the same procedure with the following other Library directories:
→ ~/Library/LaunchAgents /Library/LaunchDaemons
Tip: ~ is there on purpose, because it leads to more LaunchAgents.
Step 2: Remove .pumax Files Virus – related extensions from your Mac’s browsers
Remove a toolbar from Mozilla FirefoxRemove a toolbar from Google Chrome Remove an extension from Safari and reset it.
1. Start Mozilla Firefox. Open the menu window
2. Select the “Add-ons” icon from the menu.
3. Select the Extension and click “Remove“
4. After the extension is removed, restart Mozilla Firefox by closing it from the red “X” in the top right corner and start it again.
1. Start Google Chrome and open the drop menu
2. Move the cursor over “Tools” and then from the extended menu choose “Extensions“
3. From the opened “Extensions” menu locate the add-on and click on the garbage bin icon on the right of it.
4. After the extension is removed, restart Google Chrome by closing it from the red “X” in the top right corner and start it again.
1. Start Safari
2. After hovering your mouse cursor to the top of the screen, click on the Safari text to open its drop down menu.
3. From the menu, click on “Preferences“
4. After that, select the ‘Extensions’ Tab
5. Click once on the extension you want to remove.
6. Click ‘Uninstall’
A pop-up window will appear asking for confirmation to uninstall the extension. Select ‘Uninstall’ again, and the .pumax Files Virus will be removed.
How to Reset Safari
IMPORTANT: Before resetting Safari make sure you back up all your saved passwords within the browser in case you forget them.
Start Safari and then click on the gear leaver icon.
Click the Reset Safari button and you will reset the browser.
Step 3: Scan for and remove .pumax Files Virus files from your Mac
When you are facing problems on your Mac as a result of unwanted scripts and programs such as .pumax Files Virus, the recommended way of eliminating the threat is by using an anti-malware program. Combo Cleaner offers advanced security features along with other modules that will improve your Mac’s security and protect it in the future.
Ventsislav has been covering the latest malware, software and newest tech developments at SensorsTechForum for 3 years now. He started out as a network administrator. Having graduated Marketing as well, Ventsislav also has passion for discovery of new shifts and innovations in cybersecurity that become game changers. After studying Value Chain Management and then Network Administration, he found his passion within cybersecrurity and is a strong believer in basic education of every user towards online safety.
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This article has been created to help explain what is the .pumax file extension ransomware and how you can remove it plus restore the encrypted files.
For Windows 8, 8.1 and 10.
For Windows XP, Vista, and 7.
Remove an extension from Mozilla Firefox
Remove an extension from Google Chrome
Remove an extension from Internet Explorer
Remove an extension from Microsoft Edge
Remove an extension from Safari and reset it.
