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Remove “ABOUT FILES!” error_ Ransomware and Restore Files

An “ABOUT FILES!” (*.txt) ransom message has been detected in the wild. If the file is located in all directories on a system and an error_ is added to files with various extensions, then the PC have been attacked by ransomware. The message reads that the victim’s files have been encrypted by the AES and RSA encryption algorithms, and a private RSA key is needed to decrypt the data. It is also noted that an “error_” is added to the names of all ‘crypted’ files. The cyber crooks then suggest buying their decryptor so that the user’s data is restored.

Download a System Scanner, to See If Your System Has Been Affected By “ABOUT FILES!” error_.

However, paying the asked $230 in 3 bitcoins does not guarantee files will be safely restored. The best measure against ransomware is having crucial data previously stored on an external memory device or via a cloud service. Also, keep in mind that there has been a tangible increase in Cryptowall 3.0 attacks.ABOUT_FILES!

“ABOUT FILES!” *.txt Ransom Message Distribution

There is no particular information on how users have been contaminated with the file encryption threat. Nonetheless, there are several known distribution paths ransomware employs. It is also important to note that ransomware attacks both personal and business computers. When it first appeared on the malware scene, ransomware was spread across computers via malicious emails. Recently, the old method has been improved, thus increasing the effectiveness of the infection.

‘Drive-by ransomware’ is downloaded to the computer after visiting a compromised website. Cyber criminals tend to send infectious emails in the attempt to lure users into visiting their suspicious websites. To make the whole process more believable, crooks usually masquerade their emails so that they do not appear suspicious to the recipients.

“ABOUT FILES!” *.txt Ransomware Description

As previous stated, cyber crooks have revealed their methods in the displayed text file. The message starts with a ‘friendly’ remark, then explaining how the victim’s files have been encrypted via the AES and RSA encryption algorithms. Once the payment in 3 bitcoins has been done, the crooks promise to decrypt the “error_” files in several, to 24 hours. What may appear interesting is that at the end of the message, the criminals claim they do not want to destroy the victim’s files because they just need some money.

As visible, the ransom message is written in English. However, grammatical mistakes are present, meaning that a non-native speaker has written it. STF researchers remind that ransomware attacks originate from Russia, even though such online extortion schemes have reached an international level.

“ABOUT FILES!” *.txt Removal and Prevention

The FBI has created a short list suggesting several ways to stay protected against ransomware attacks. The first step towards prevention is having an updated antivirus program, and making sure to keep it intact. Other important measures are:

  • Enabling automated patched for the OS and web browser.
  • Using strong passwords. Every account should have a different password.
  • Downloading freeware from known websites and always reading the EULA.
  • Blocking pop-up windows.
  • Being cautious about email attachments and unsolicited email messages.
  • Not clicking on provided URLs to avoid malicious drive-by downloads.
  • Previously having all essential files backed up.

If affected by “ABOUT FILES!” *.txt, running a full system scan through a valid anti-malware solution is highly advisable. There are also several other steps the user can try, but since more information on the threat is needed, the STF team cannot guarantee their complete effectiveness.

Stage One: Remove CryptoWall 3.0

1. First and most important – download and install a legitimate and trustworthy anti-malware scanner, which will help you run a full system scan and eliminate all threats. donload_now_250
Spy Hunter FREE scanner will only detect the threat. If you want the threat to be automatically removed, you need to purchase the full version of the malware tool. Find Out More About SpyHunter Anti-Malware Tool

2. Run a second scan to make sure that there are no malicious software programs running on your PC. For that purpose, it’s recommended to download ESET Online Scanner.

Your PC should be clean now.

Stage Two: Restore the Encrypted Files

Option 1: Best case scenario – You have backed up your data on a regular basis, and now you can use the most recent backup to restore your files.

Option 2: Try to decrypt your files with the help of Kaspersky’s RectorDecryptor.exe and RakhniDecryptor.exe. They might help you in the process but keep in mind that they were not specially designed to encrypt information that was decrypted by this particular ransomware.

Option 3: Shadow Volume Copies

1. Install the Shadow Explorer, which is available with Windows Vista, Windows 7, Windows 8 and Windows XP Service Pack 2.

2. From Shadow Explorer’s drop down menu choose a drive and the latest date you would like to restore information from.

3. Right-click on a random encrypted file or folder then select “Export”. Select a location to restore the content of the selected file or folder.

Remove “ABOUT FILES!” error_ Automatically with Spy Hunter Malware – Removal Tool.

donload_now_250
Spy Hunter scanner will only detect the threat. If you want the threat to be automatically removed, you need to purchase the full version of the anti-malware tool.Find Out More About SpyHunter Anti-Malware Tool / How to Uninstall SpyHunter

Milena Dimitrova

An inspired writer and content manager who has been with SensorsTechForum since the project started. A professional with 10+ years of experience in creating engaging content. Focused on user privacy and malware development, she strongly believes in a world where cybersecurity plays a central role. If common sense makes no sense, she will be there to take notes. Those notes may later turn into articles! Follow Milena @Milenyim

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  • Step 1
  • Step 2
  • Step 3
  • Step 4
  • Step 5

Step 1: Scan for “ABOUT FILES!” error_ with SpyHunter Anti-Malware Tool

1. Click on the "Download" button to proceed to SpyHunter's download page.


It is recommended to run a scan before purchasing the full version of the software to make sure that the current version of the malware can be detected by SpyHunter. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria.


2. After you have installed SpyHunter, wait for it to update automatically.

scan for and delete ransomware virus step 2


3. After the update process has finished, click on the 'Malware/PC Scan' tab. A new window will appear. Click on 'Start Scan'.

scan for and delete ransomware virus step 3


4. After SpyHunter has finished scanning your PC for any files of the associated threat and found them, you can try to get them removed automatically and permanently by clicking on the 'Next' button.

scan for and delete ransomware virus step 4

If any threats have been removed, it is highly recommended to restart your PC.

Ransomware Automatic Removal - Video Guide

Step 2: Uninstall “ABOUT FILES!” error_ and related malware from Windows

Here is a method in few easy steps that should be able to uninstall most programs. No matter if you are using Windows 10, 8, 7, Vista or XP, those steps will get the job done. Dragging the program or its folder to the recycle bin can be a very bad decision. If you do that, bits and pieces of the program are left behind, and that can lead to unstable work of your PC, errors with the file type associations and other unpleasant activities. The proper way to get a program off your computer is to Uninstall it. To do that:


1. Hold the Windows Logo Button and "R" on your keyboard. A Pop-up window will appear.
delete ransomware from windows step 1


2. In the field type in "appwiz.cpl" and press ENTER.
delete ransomware from windows step 2


3. This will open a window with all the programs installed on the PC. Select the program that you want to remove, and press "Uninstall"
delete ransomware from windows step 3Follow the instructions above and you will successfully delete most unwanted and malicious programs.


Step 3: Clean any registries, created by “ABOUT FILES!” error_ on your computer.

The usually targeted registries of Windows machines are the following:

  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce

You can access them by opening the Windows registry editor and deleting any values, created by “ABOUT FILES!” error_ there. This can happen by following the steps underneath:

1. Open the Run Window again, type "regedit" and click OK.
delete ransomware virus registries step 1


2. When you open it, you can freely navigate to the Run and RunOnce keys, whose locations are shown above.
delete ransomware virus registries step 2


3. You can remove the value of the virus by right-clicking on it and removing it.
delete ransomware virus registries step 3 Tip: To find a virus-created value, you can right-click on it and click "Modify" to see which file it is set to run. If this is the virus file location, remove the value.

IMPORTANT!
Before starting "Step 4", please boot back into Normal mode, in case you are currently in Safe Mode.
This will enable you to install and use SpyHunter 5 successfully.

Step 4: Boot Your PC In Safe Mode to isolate and remove “ABOUT FILES!” error_

OFFER

Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
We Recommend To Scan Your PC with SpyHunter

Keep in mind, that SpyHunter’s scanner is only for malware detection. If SpyHunter detects malware on your PC, you will need to purchase SpyHunter's malware removal tool to remove the malware threats. Read our SpyHunter 5 review. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria

1. Hold Windows Key + R.
remove ransomware in safe mode step 1


2. The "Run" Window will appear. In it, type "msconfig" and click OK.
remove ransomware in safe mode step 2


3. Go to the "Boot" tab. There select "Safe Boot" and then click "Apply" and "OK".
remove ransomware in safe mode step 3
Tip: Make sure to reverse those changes by unticking Safe Boot after that, because your system will always boot in Safe Boot from now on.


4. When prompted, click on "Restart" to go into Safe Mode.
remove ransomware in safe mode step 4


5. You can recognise Safe Mode by the words written on the corners of your screen.
remove ransomware in safe mode step 5


Step 5: Try to Restore Files Encrypted by “ABOUT FILES!” error_.

Method 1: Use STOP Decrypter by Emsisoft.

Not all variants of this ransomware can be decrypted for free, but we have added the decryptor used by researchers that is often updated with the variants which become eventually decrypted. You can try and decrypt your files using the instructions below, but if they do not work, then unfortunately your variant of the ransomware virus is not decryptable.

Follow the instructions below to use the Emsisoft decrypter and decrypt your files for free. You can download the Emsisoft decryption tool linked here and then follow the steps provided below:

1 Right-click on the decrypter and click on Run as Administrator as shown below:

stop ransomware decryptor step 1

2. Agree with the license terms:

stop ransomware decryptor step 2

3. Click on "Add Folder" and then add the folders where you want files decrypted as shown underneath:

stop ransomware decryptor step 3

4. Click on "Decrypt" and wait for your files to be decoded.

stop ransomware decryptor step 4

Note: Credit for the decryptor goes to Emsisoft researchers who have made the breakthrough with this virus.

Method 2: Use data recovery software

Ransomware infections and “ABOUT FILES!” error_ aim to encrypt your files using an encryption algorithm which may be very difficult to decrypt. This is why we have suggested a data recovery method that may help you go around direct decryption and try to restore your files. Bear in mind that this method may not be 100% effective but may also help you a little or a lot in different situations.

1. Download the recommended Data Recovery software by clicking on the link underneath:

Simply click on the link and on the website menus on the top, choose Data Recovery - Data Recovery Wizard for Windows or Mac (depending on your OS), and then download and run the tool.


“ABOUT FILES!” error_-FAQ

What is “ABOUT FILES!” error_ Ransomware?

“ABOUT FILES!” error_ is a ransomware infection - the malicious software that enters your computer silently and blocks either access to the computer itself or encrypt your files. 

Many ransomware viruses use sophisticated encryption algorithms to make your files inaccessible. The goal of ransomware infections is to demand that you pay a ransom payment to get access to your files back.

What Does “ABOUT FILES!” error_ Ransomware Do?

Ransomware in general is a malicious software that is designed to block access to your computer or files until a ransom is paid.

Ransomware viruses can also damage your system, corrupt data and delete files, resulting in the permanent loss of important files.

How Does “ABOUT FILES!” error_ Infect?

Via several ways.“ABOUT FILES!” error_ Ransomware infects computers by being sent via phishing emails, containing virus attachment. This attachment is usually masked as an important document, like an invoice, bank document or even a plane ticket and it looks very convincing to users.

Another way you may become a victim of “ABOUT FILES!” error_ is if you download a fake installer, crack or patch from a low reputation website or if you click on a virus link. Many users report getting a ransomware infection by downloading torrents.

How to Open .“ABOUT FILES!” error_ files?

You can't without a decryptor. At this point, the .“ABOUT FILES!” error_ files are encrypted. You can only open them once they are decrypted using a specific decryption key for the particular algorithm.

What to Do If a Decryptor Does Not Work?

Do not panic, and backup the files. If a decryptor did not decrypt your .“ABOUT FILES!” error_ files successfully, then do not despair, because this virus is still new.

Can I Restore ".“ABOUT FILES!” error_" Files?

Yes, sometimes files can be restored. We have suggested several file recovery methods that could work if you want to restore .“ABOUT FILES!” error_ files. 

These methods are in no way 100% guaranteed that you will be able to get your files back. But if you have a backup, your chances of success are much greater.

How To Get Rid of “ABOUT FILES!” error_ Virus?

The safest way and the most efficient one for the removal of this ransomware infection is the use a professional anti-malware program.

It will scan for and locate “ABOUT FILES!” error_ ransomware and then remove it without causing any additional harm to your important .“ABOUT FILES!” error_ files.

Can I Report Ransomware to Authorities?

In case your computer got infected with a ransomware infection, you can report it to the local Police departments. It can help authorities worldwide track and determine the perpetrators behind the virus that has infected your computer.

Below, we have prepared a list with government websites, where you can file a report in case you are a victim of a cybercrime:

Cyber-security authorities, responsible for handling ransomware attack reports in different regions all over the world:

Germany - Offizielles Portal der deutschen Polizei

United States - IC3 Internet Crime Complaint Centre

United Kingdom - Action Fraud Police

France - Ministère de l'Intérieur

Italy - Polizia Di Stato

Spain - Policía Nacional

Netherlands - Politie

Poland - Policja

Portugal - Polícia Judiciária

Greece - Cyber Crime Unit (Hellenic Police)

India - Mumbai Police - CyberCrime Investigation Cell

Australia - Australian High Tech Crime Center

Reports may be responded to in different timeframes, depending on your local authorities.

Can You Stop Ransomware from Encrypting Your Files?

Yes, you can prevent ransomware. The best way to do this is to ensure your computer system is updated with the latest security patches, use a reputable anti-malware program and firewall, backup your important files frequently, and avoid clicking on malicious links or downloading unknown files.

Can “ABOUT FILES!” error_ Ransomware Steal Your Data?

Yes, in most cases ransomware will steal your information. It is a form of malware that steals data from a user's computer, encrypts it, and then demands a ransom in order to decrypt it.

In many cases, the malware authors or attackers will threaten to delete the data or publish it online unless the ransom is paid.

Can Ransomware Infect WiFi?

Yes, ransomware can infect WiFi networks, as malicious actors can use it to gain control of the network, steal confidential data, and lock out users. If a ransomware attack is successful, it could lead to a loss of service and/or data, and in some cases, financial losses.

Should I Pay Ransomware?

No, you should not pay ransomware extortionists. Paying them only encourages criminals and does not guarantee that the files or data will be restored. The better approach is to have a secure backup of important data and be vigilant about security in the first place.

What Happens If I Don't Pay Ransom?

If you don't pay the ransom, the hackers may still have access to your computer, data, or files and may continue to threaten to expose or delete them, or even use them to commit cybercrimes. In some cases, they may even continue to demand additional ransom payments.

Can a Ransomware Attack Be Detected?

Yes, ransomware can be detected. Anti-malware software and other advanced security tools can detect ransomware and alert the user when it is present on a machine.

It is important to stay up-to-date on the latest security measures and to keep security software updated to ensure ransomware can be detected and prevented.

Do Ransomware Criminals Get Caught?

Yes, ransomware criminals do get caught. Law enforcement agencies, such as the FBI, Interpol and others have been successful in tracking down and prosecuting ransomware criminals in the US and other countries. As ransomware threats continue to increase, so does the enforcement activity.

About the “ABOUT FILES!” error_ Research

The content we publish on SensorsTechForum.com, this “ABOUT FILES!” error_ how-to removal guide included, is the outcome of extensive research, hard work and our team’s devotion to help you remove the specific malware and restore your encrypted files.


How did we conduct the research on this ransomware?

Our research is based on an independent investigation. We are in contact with independent security researchers, and as such, we receive daily updates on the latest malware and ransomware definitions.

Furthermore, the research behind the “ABOUT FILES!” error_ ransomware threat is backed with VirusTotal and the NoMoreRansom project.

To better understand the ransomware threat, please refer to the following articles which provide knowledgeable details.


As a site that has been dedicated to providing free removal instructions for ransomware and malware since 2014, SensorsTechForum’s recommendation is to only pay attention to trustworthy sources.

How to recognize trustworthy sources:

  • Always check "About Us" web page.
  • Profile of the content creator.
  • Make sure that real people are behind the site and not fake names and profiles.
  • Verify Facebook, LinkedIn and Twitter personal profiles.

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