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Remove “ABOUT FILES!” error_ Ransomware and Restore Files

An “ABOUT FILES!” (*.txt) ransom message has been detected in the wild. If the file is located in all directories on a system and an error_ is added to files with various extensions, then the PC have been attacked by ransomware. The message reads that the victim’s files have been encrypted by the AES and RSA encryption algorithms, and a private RSA key is needed to decrypt the data. It is also noted that an “error_” is added to the names of all ‘crypted’ files. The cyber crooks then suggest buying their decryptor so that the user’s data is restored.

Download a System Scanner, to See If Your System Has Been Affected By “ABOUT FILES!” error_.

However, paying the asked $230 in 3 bitcoins does not guarantee files will be safely restored. The best measure against ransomware is having crucial data previously stored on an external memory device or via a cloud service. Also, keep in mind that there has been a tangible increase in Cryptowall 3.0 attacks.ABOUT_FILES!

“ABOUT FILES!” *.txt Ransom Message Distribution

There is no particular information on how users have been contaminated with the file encryption threat. Nonetheless, there are several known distribution paths ransomware employs. It is also important to note that ransomware attacks both personal and business computers. When it first appeared on the malware scene, ransomware was spread across computers via malicious emails. Recently, the old method has been improved, thus increasing the effectiveness of the infection.

‘Drive-by ransomware’ is downloaded to the computer after visiting a compromised website. Cyber criminals tend to send infectious emails in the attempt to lure users into visiting their suspicious websites. To make the whole process more believable, crooks usually masquerade their emails so that they do not appear suspicious to the recipients.

“ABOUT FILES!” *.txt Ransomware Description

As previous stated, cyber crooks have revealed their methods in the displayed text file. The message starts with a ‘friendly’ remark, then explaining how the victim’s files have been encrypted via the AES and RSA encryption algorithms. Once the payment in 3 bitcoins has been done, the crooks promise to decrypt the “error_” files in several, to 24 hours. What may appear interesting is that at the end of the message, the criminals claim they do not want to destroy the victim’s files because they just need some money.

As visible, the ransom message is written in English. However, grammatical mistakes are present, meaning that a non-native speaker has written it. STF researchers remind that ransomware attacks originate from Russia, even though such online extortion schemes have reached an international level.

“ABOUT FILES!” *.txt Removal and Prevention

The FBI has created a short list suggesting several ways to stay protected against ransomware attacks. The first step towards prevention is having an updated antivirus program, and making sure to keep it intact. Other important measures are:

  • Enabling automated patched for the OS and web browser.
  • Using strong passwords. Every account should have a different password.
  • Downloading freeware from known websites and always reading the EULA.
  • Blocking pop-up windows.
  • Being cautious about email attachments and unsolicited email messages.
  • Not clicking on provided URLs to avoid malicious drive-by downloads.
  • Previously having all essential files backed up.

If affected by “ABOUT FILES!” *.txt, running a full system scan through a valid anti-malware solution is highly advisable. There are also several other steps the user can try, but since more information on the threat is needed, the STF team cannot guarantee their complete effectiveness.

Stage One: Remove CryptoWall 3.0

1. First and most important – download and install a legitimate and trustworthy anti-malware scanner, which will help you run a full system scan and eliminate all threats. donload_now_250
Spy Hunter FREE scanner will only detect the threat. If you want the threat to be automatically removed, you need to purchase the full version of the malware tool. Find Out More About SpyHunter Anti-Malware Tool

2. Run a second scan to make sure that there are no malicious software programs running on your PC. For that purpose, it’s recommended to download ESET Online Scanner.

Your PC should be clean now.

Stage Two: Restore the Encrypted Files

Option 1: Best case scenario – You have backed up your data on a regular basis, and now you can use the most recent backup to restore your files.

Option 2: Try to decrypt your files with the help of Kaspersky’s RectorDecryptor.exe and RakhniDecryptor.exe. They might help you in the process but keep in mind that they were not specially designed to encrypt information that was decrypted by this particular ransomware.

Option 3: Shadow Volume Copies

1. Install the Shadow Explorer, which is available with Windows Vista, Windows 7, Windows 8 and Windows XP Service Pack 2.

2. From Shadow Explorer’s drop down menu choose a drive and the latest date you would like to restore information from.

3. Right-click on a random encrypted file or folder then select “Export”. Select a location to restore the content of the selected file or folder.

Remove “ABOUT FILES!” error_ Automatically with Spy Hunter Malware – Removal Tool.

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Spy Hunter scanner will only detect the threat. If you want the threat to be automatically removed, you need to purchase the full version of the anti-malware tool.Find Out More About SpyHunter Anti-Malware Tool / How to Uninstall SpyHunter

Milena Dimitrova

Milena Dimitrova

An inspired writer and content manager who has been with SensorsTechForum since the project started. A professional with 10+ years of experience in creating engaging content. Focused on user privacy and malware development, she strongly believes in a world where cybersecurity plays a central role. If common sense makes no sense, she will be there to take notes. Those notes may later turn into articles! Follow Milena @Milenyim

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Attention! SensorsTechForum strongly recommends that all malware victims should look for assistance only by reputable sources. Many guides out there claim to offer free recovery and decryption for files encrypted by ransomware viruses. Be advised that some of them may only be after your money.

As a site that has been dedicated to providing free removal instructions for ransomware and malware since 2014, SensorsTechForum’s recommendation is to only pay attention to trustworthy sources.

How to recognize trustworthy sources:

  • Always check "About Us" web page.
  • Profile of the content creator.
  • Make sure that real people are behind the site and not fake names and profiles.
  • Verify Facebook, LinkedIn and Twitter personal profiles.


OFFER

REMOVE IT NOW (PC)
with Anti-Malware
We recommend you to download SpyHunter and run free scan to remove all virus files on your PC. This saves you hours of time and effort compared to doing the removal yourself.
SpyHunter 5 free remover allows you, subject to a 48-hour waiting period, one remediation and removal for results found. Read EULA and Privacy Policy


Windows Mac OS X

How to Remove “ABOUT FILES!” error_ from Windows.


Step 1: Boot Your PC In Safe Mode to isolate and remove “ABOUT FILES!” error_

OFFER

Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
We Recommend To Scan Your PC with SpyHunter

Keep in mind, that SpyHunter’s scanner is only for malware detection. If SpyHunter detects malware on your PC, you will need to purchase SpyHunter's malware removal tool to remove the malware threats. Read our SpyHunter 5 review. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria

1. Hold Windows key() + R


2. The "Run" Window will appear. In it, type "msconfig" and click OK.


3. Go to the "Boot" tab. There select "Safe Boot" and then click "Apply" and "OK".
Tip: Make sure to reverse those changes by unticking Safe Boot after that, because your system will always boot in Safe Boot from now on.


4. When prompted, click on "Restart" to go into Safe Mode.


5. You can recognise Safe Mode by the words written on the corners of your screen.


Step 2: Uninstall “ABOUT FILES!” error_ and related software from Windows

Here is a method in few easy steps that should be able to uninstall most programs. No matter if you are using Windows 10, 8, 7, Vista or XP, those steps will get the job done. Dragging the program or its folder to the recycle bin can be a very bad decision. If you do that, bits and pieces of the program are left behind, and that can lead to unstable work of your PC, errors with the file type associations and other unpleasant activities. The proper way to get a program off your computer is to Uninstall it. To do that:


1. Hold the Windows Logo Button and "R" on your keyboard. A Pop-up window will appear.


2. In the field type in "appwiz.cpl" and press ENTER.


3. This will open a window with all the programs installed on the PC. Select the program that you want to remove, and press "Uninstall"
Follow the instructions above and you will successfully uninstall most programs.


Step 3: Clean any registries, created by “ABOUT FILES!” error_ on your computer.

The usually targeted registries of Windows machines are the following:

  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce

You can access them by opening the Windows registry editor and deleting any values, created by “ABOUT FILES!” error_ there. This can happen by following the steps underneath:

1. Open the Run Window again, type "regedit" and click OK.


2. When you open it, you can freely navigate to the Run and RunOnce keys, whose locations are shown above.


3. You can remove the value of the virus by right-clicking on it and removing it.
Tip: To find a virus-created value, you can right-click on it and click "Modify" to see which file it is set to run. If this is the virus file location, remove the value.

IMPORTANT!
Before starting "Step 4", please boot back into Normal mode, in case you are currently in Safe Mode.
This will enable you to install and use SpyHunter 5 successfully.

Step 4: Scan for “ABOUT FILES!” error_ with SpyHunter Anti-Malware Tool

1. Click on the "Download" button to proceed to SpyHunter's download page.


It is recommended to run a scan before purchasing the full version of the software to make sure that the current version of the malware can be detected by SpyHunter. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria.


2. After you have installed SpyHunter, wait for it to update automatically.

SpyHunter5-update-2018


3. After the update process has finished, click on the 'Malware/PC Scan' tab. A new window will appear. Click on 'Start Scan'.

SpyHunter5-Free-Scan-2018


4. After SpyHunter has finished scanning your PC for any files of the associated threat and found them, you can try to get them removed automatically and permanently by clicking on the 'Next' button.

SpyHunter-5-Free-Scan-Next-2018

If any threats have been removed, it is highly recommended to restart your PC.

Step 5 (Optional): Try to Restore Files Encrypted by “ABOUT FILES!” error_.

Ransomware infections and “ABOUT FILES!” error_ aim to encrypt your files using an encryption algorithm which may be very difficult to decrypt. This is why we have suggested a data recovery method that may help you go around direct decryption and try to restore your files. Bear in mind that this method may not be 100% effective but may also help you a little or a lot in different situations.

1. Download the reccomended Data Recovery software by clicking on the link underneath:

Simply click on the link and on the website menus on top, choose Data Recovery - Data Recovery Wizard for Windows or Mac (depending on your OS), and then download and run the tool.


Windows Mac OS X

Get rid of “ABOUT FILES!” error_ from Mac OS X.


Step 1: Uninstall “ABOUT FILES!” error_ and remove related files and objects

OFFER
Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
We Recommend To Scan Your Mac with SpyHunter for Mac
Keep in mind, that SpyHunter for Mac needs to purchased to remove the malware threats. Click on the corresponding links to check SpyHunter’s EULA and Privacy Policy


1. Hit the ⇧+⌘+U keys to open Utilities. Another way is to click on “Go” and then click “Utilities”, like the image below shows:


2. Find Activity Monitor and double-click it:


3. In the Activity Monitor look for any suspicious processes, belonging or related to “ABOUT FILES!” error_:

Tip: To quit a process completely, choose the “Force Quit” option.


4. Click on the "Go" button again, but this time select Applications. Another way is with the ⇧+⌘+A buttons.


5. In the Applications menu, look for any suspicious app or an app with a name, similar or identical to “ABOUT FILES!” error_. If you find it, right-click on the app and select “Move to Trash”.


6: Select Accounts, after which click on the Login Items preference. Your Mac will then show you a list of items that start automatically when you log in. Look for any suspicious apps identical or similar to “ABOUT FILES!” error_. Check the app you want to stop from running automatically and then select on the Minus (“-“) icon to hide it.


7: Remove any left-over files that might be related to this threat manually by following the sub-steps below:

  • Go to Finder.
  • In the search bar type the name of the app that you want to remove.
  • Above the search bar change the two drop down menus to “System Files” and “Are Included” so that you can see all of the files associated with the application you want to remove. Bear in mind that some of the files may not be related to the app so be very careful which files you delete.
  • If all of the files are related, hold the ⌘+A buttons to select them and then drive them to “Trash”.

In case you cannot remove “ABOUT FILES!” error_ via Step 1 above:

In case you cannot find the virus files and objects in your Applications or other places we have shown above, you can manually look for them in the Libraries of your Mac. But before doing this, please read the disclaimer below:

Disclaimer! If you are about to tamper with Library files on Mac, be sure to know the name of the virus file, because if you delete the wrong file, it may cause irreversible damage to your MacOS. Continue on your own responsibility!

1: Click on "Go" and Then "Go to Folder" as shown underneath:

2: Type in "/Library/LauchAgents/" and click Ok:

3: Delete all of the virus files that have similar or the same name as “ABOUT FILES!” error_. If you believe there is no such file, do not delete anything.

You can repeat the same procedure with the following other Library directories:

→ ~/Library/LaunchAgents
/Library/LaunchDaemons

Tip: ~ is there on purpose, because it leads to more LaunchAgents.


Click the button below below to download SpyHunter for Mac and scan for “ABOUT FILES!” error_:


Download

SpyHunter for Mac



Step 3 (Optional): Try to Restore Files Encrypted by “ABOUT FILES!” error_.

Ransomware infections and “ABOUT FILES!” error_ aim to encrypt your files using an encryption algorithm which may be very difficult to decrypt. This is why we have suggested a data recovery method that may help you go around direct decryption and try to restore your files. Bear in mind that this method may not be 100% effective but may also help you a little or a lot in different situations.

1. Download the reccomended Data Recovery software by clicking on the link underneath:

Simply click on the link and on the website menus on top, choose Data Recovery - Data Recovery Wizard for Windows or Mac (depending on your OS), and then download and run the tool.


“ABOUT FILES!” error_ FAQ

What is “ABOUT FILES!” error_ ransomware and how does it work?

“ABOUT FILES!” error_ is a ransomware infection - the malicious software that enters your computer silently and blocks either access to the computer itself or encrypt your files.

Many ransomware viruses use sophisticated encryption algorithm how to make your files inaccessible. The goal of ransomware infections is to demand that you pay a ransom payment to get access to your files back.

How does “ABOUT FILES!” error_ ransomware infect my computer?

Via several ways.“ABOUT FILES!” error_ Ransomware infects computers by being sent via phishing e-mails, containing virus attachment.

This attachment is usually masked as an important document, like an invoice, bank document or even a plane ticket and it looks very convincing to users.

After you download and execute this attachment, a drive-by download occurs and your computer is infected with the ransomware virus.

Another way, you may become a victim of “ABOUT FILES!” error_ is if you download a fake installer, crack or patch from a low reputation website or if you click on a virus link. Many users report getting a ransomware infection by downloading torrents.

How to open .“ABOUT FILES!” error_ files?

You can't. At this point the .“ABOUT FILES!” error_ files are encrypted. You can only open them once they are decrypted.

Decryptor did not decrypt my data. What now?

Do not panic and backup the files. If a decryptor did not decrypt your .“ABOUT FILES!” error_ files successfully, then do not despair, because this virus is still new.

One way to restore files, encrypted by “ABOUT FILES!” error_ ransomware is to use a decryptor for it. But since it's a new virus, advised that the decryption keys for it may not be out yet and available to the public. We will update this article and keep you posted as soon as this decryptor is released.

How Do I restore ".“ABOUT FILES!” error_" files (Other Methods)?

Yes, sometimes files can be restored. We have suggested several file recovery methods that could work if you want to restore .“ABOUT FILES!” error_ files.

These methods are in no way 100% guarantee that you will be able to get your files back. But if you have a backup, your chances of success are much greater.

How do I get rid of “ABOUT FILES!” error_ ransomware virus?

The safest way and the most efficient one for the removal of this ransomware infection is the use a professional anti malware software. It will scan for and locate “ABOUT FILES!” error_ ransomware and then remove it without causing any additional harm to your important .“ABOUT FILES!” error_ files.

Also, keep in mind that viruses like “ABOUT FILES!” error_ ransomware also install Trojans and keyloggers that can steal your passwords and accounts. Scanning your computer with an anti-malware software will make sure that all of these virus components are removed and your computer is protected in the future.

What to Do If nothing works?

There is still a lot you can do. If none of the above methods seem to work for you, then try these methods:

  • Try to find a safe computer from where you can can login on your own line accounts like One Drive, iDrive, Google Drive and so on.
  • Try to contact your friends, relatives and other people so that they can check if they have some of your important photos or documents just in case you sent them.
  • Also, check if some of the files that were encrypted it can be re-downloaded from the web.
  • Another clever way to get back some of your files is to find another old computer, a flash drive or even a CD or a DVD where you may have saved your older documents. You might be surprised what will turn up.
  • You can also go to your email account to check if you can send any attachments to other people. Usually what is sent the email is saved on your account and you can re-download it. But most importantly, make sure that this is done from a safe computer and make sure to remove the virus first.

More tips you can find on our forums, where you can also asks any questions about your ransomware problem.

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