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Remove BitPaymer Virus – Restore .LOCK Files

The article will help you to remove BitPaymer virus (with .LOCK extension) permanently. Follow the ransomware removal instructions given at the end of this article.

BitPaymer is the name of a cryptovirus. The ransomware is coded to put the extension .LOCK to all files after the encryption process is finished along with a text document containing the ransom note instructions for recovering your encrypted files. The BitPaymer virus demands for you to transfer a payment as a ransom to a Bitcoin address or write to them directly on either of the two email addresses appointed inside the ransom note file. Keep on reading below to see how you could try to potentially restore some of your files.

Threat Summary

Name Bitpaymer (.LOCK)
Type Ransomware
Short Description The ransomware encrypts files on your computer and displays a ransom message afterward.
Symptoms The ransomware will encrypt your files and put the extension .LOCK to them after it finishes its encryption process.
Distribution Method Spam Emails, Email Attachments
Detection Tool See If Your System Has Been Affected by malware

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Malware Removal Tool

User Experience Join Our Forum to Discuss Bitpaymer (.LOCK).
Data Recovery Tool Windows Data Recovery by Stellar Phoenix Notice! This product scans your drive sectors to recover lost files and it may not recover 100% of the encrypted files, but only few of them, depending on the situation and whether or not you have reformatted your drive.

BitPaymer Virus – Infection Spread

BitPaymer ransomware could spread its infection via various methods. A payload dropper which initiates the malicious script for this ransomware is being spread around the World Wide Web, and researchers have gotten their hands on a malware sample. If that file lands on your computer system and you somehow execute it – your computer will become infected. You can see the detections of such a file on the VirusTotal service displayed in a screenshot down below:

BitPaymer ransomware might also distribute its payload file on social media sites and services for file-sharing. Freeware which is found on the Web can be presented as helpful. Also, it could be hiding the malicious script for this cryptovirus. Don’t be opening files right after you have downloaded them. You should first scan them with a security tool, while also checking their size and signatures for anything that seems suspicious. You should read the tips for preventing ransomware found in our forum section.

BitPaymer Virus – Technical Analysis

BitPaymer is a virus that could encrypt your files and extort you to pay a ransom to get them back to their original state. Malware researchers have discovered multiple malware samples of the virus and have established that it is a newer variant of the BitPaymer family of ransomware viruses with a new method of encryption, and not specifically targeting corporations this time.

BitPaymer ransomware might make entries in the Windows Registry to achieve persistence, and could launch or repress processes in a Windows environment. Such entries are typically designed in a way to launch the virus automatically with each start of the Windows operating system.

The ransom note message that is placed in your computer after encryption and copied for every encrypted file can be seen in the below screenshot:

That ransom note is inside a file called HOW_TO_DECRYPT.txt and reads the following:

Your network has been penetrated.

All files on each host in the network have been encrypted with a strong algorythm.

Backups were either encrypted or deleted or backup disks were formatted.

We exclusively have decryption software for your situation

DO NOT RESET OR SHUTDOWN – files may be damaged.
DO NOT RENAME the encrypted and readme files.
DO NOT MOVE the encrypted and readme files.
DO NOT DELETE readme files.
This may lead to the impossibility of recovery of the certain files.

To get info(pay-to-decrypt your files) contact us at:

StephenJoffe@protonmail.com
or
StephenJoffe@tutanota.com

BTC wallet:
12y4KnZBuvRmux25tJKK4DMkxUDfuT32vw

To confirm our honest intentions.
Send 2 different random files and you will get it decrypted.
It can be from different computers on your network to be sure we decrypts everything.
Files should have both .LOCK extension of each included.
2 files we unlock for free.

The note of the BitPaymer ransomware states that your files are encrypted. If you want to get them back, the ransomware threatens that you have to pay up. In case you do any changes to the ransomware’s files or to your own, you are threatened that you will get your data erased, which seems like an empty threat just like the previous Bitpaymer Ransomware Virus variant.

The following two email addresses are used for contacting the cybercriminals directly:

  • StephenJoffe@protonmail.com
  • StephenJoffe@tutanota.com

You should NOT under any circumstances pay the ransom. Not only it is huge as a sum, but for a lot less you might find a solution to recover your files. If you pay, your files may not get restored, and nobody could give you a guarantee for that. Furthermore, giving money to cybercriminals is like supporting them and could likely motivate them to create more ransomware viruses and do similar criminal acts.

BitPaymer Virus – Encryption Process

The BitPaymer cryptovirus encrypts various files, but mainly files which have the following extensions:

→.bmp, .jpg, .jpeg, .png, .gif, .doc, .docx, .xls, .xlsx, .ppt, .pptx, .pdf, .mp3

Every single file that gets encrypted will receive an extension appended to it, which is .LOCK. That would be placed as a secondary extension and the ransomware won’t change the original file name and extension of files which it encrypts.

The encryption algorithms used are RSA and AES. An AES-256 key is used for each and every file, then the combination 0C0200000C020000 is added, which is finally wrapped up with by an embedded RSA-4096.

The BitPaymer cryptovirus could be set to erase all the Shadow Volume Copies from the Windows operating system with the help of the following command:

→vssadmin.exe delete shadows /all /Quiet

In case the command stated above is executed that would make the encryption process more efficient as it will eliminate one of the ways for restoring your data. If your computer device was infected with this ransomware and your files are locked, read on through to find out how you could potentially restore your files.

Remove BitPaymer Virus and Restore .LOCK Files

If your computer got infected with the BitPaymer ransomware virus, you should have a bit of experience in removing malware. You should get rid of this ransomware as quickly as possible before it can have the chance to spread further and infect other computers. You should remove the ransomware and follow the step-by-step instructions guide provided below.

Tsetso Mihailov

Tsetso Mihailov is a tech-geek and loves everything that is tech-related, while observing the latest news surrounding technologies. He has worked in IT before, as a system administrator and a computer repair technician. Dealing with malware since his teens, he is determined to spread word about the latest threats revolving around computer security.

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  • Step 1
  • Step 2
  • Step 3
  • Step 4
  • Step 5

Step 1: Scan for Bitpaymer (.LOCK) with SpyHunter Anti-Malware Tool

1. Click on the "Download" button to proceed to SpyHunter's download page.


It is recommended to run a scan before purchasing the full version of the software to make sure that the current version of the malware can be detected by SpyHunter. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria.


2. After you have installed SpyHunter, wait for it to update automatically.

scan for and delete ransomware virus step 2


3. After the update process has finished, click on the 'Malware/PC Scan' tab. A new window will appear. Click on 'Start Scan'.

scan for and delete ransomware virus step 3


4. After SpyHunter has finished scanning your PC for any files of the associated threat and found them, you can try to get them removed automatically and permanently by clicking on the 'Next' button.

scan for and delete ransomware virus step 4

If any threats have been removed, it is highly recommended to restart your PC.

Ransomware Automatic Removal - Video Guide

Step 2: Uninstall Bitpaymer (.LOCK) and related malware from Windows

Here is a method in few easy steps that should be able to uninstall most programs. No matter if you are using Windows 10, 8, 7, Vista or XP, those steps will get the job done. Dragging the program or its folder to the recycle bin can be a very bad decision. If you do that, bits and pieces of the program are left behind, and that can lead to unstable work of your PC, errors with the file type associations and other unpleasant activities. The proper way to get a program off your computer is to Uninstall it. To do that:


1. Hold the Windows Logo Button and "R" on your keyboard. A Pop-up window will appear.
delete ransomware from windows step 1


2. In the field type in "appwiz.cpl" and press ENTER.
delete ransomware from windows step 2


3. This will open a window with all the programs installed on the PC. Select the program that you want to remove, and press "Uninstall"
delete ransomware from windows step 3Follow the instructions above and you will successfully delete most unwanted and malicious programs.


Step 3: Clean any registries, created by Bitpaymer (.LOCK) on your computer.

The usually targeted registries of Windows machines are the following:

  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce

You can access them by opening the Windows registry editor and deleting any values, created by Bitpaymer (.LOCK) there. This can happen by following the steps underneath:

1. Open the Run Window again, type "regedit" and click OK.
delete ransomware virus registries step 1


2. When you open it, you can freely navigate to the Run and RunOnce keys, whose locations are shown above.
delete ransomware virus registries step 2


3. You can remove the value of the virus by right-clicking on it and removing it.
delete ransomware virus registries step 3 Tip: To find a virus-created value, you can right-click on it and click "Modify" to see which file it is set to run. If this is the virus file location, remove the value.

IMPORTANT!
Before starting "Step 4", please boot back into Normal mode, in case you are currently in Safe Mode.
This will enable you to install and use SpyHunter 5 successfully.

Step 4: Boot Your PC In Safe Mode to isolate and remove Bitpaymer (.LOCK)

OFFER

Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
We Recommend To Scan Your PC with SpyHunter

Keep in mind, that SpyHunter’s scanner is only for malware detection. If SpyHunter detects malware on your PC, you will need to purchase SpyHunter's malware removal tool to remove the malware threats. Read our SpyHunter 5 review. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria

1. Hold Windows Key + R.
remove ransomware in safe mode step 1


2. The "Run" Window will appear. In it, type "msconfig" and click OK.
remove ransomware in safe mode step 2


3. Go to the "Boot" tab. There select "Safe Boot" and then click "Apply" and "OK".
remove ransomware in safe mode step 3
Tip: Make sure to reverse those changes by unticking Safe Boot after that, because your system will always boot in Safe Boot from now on.


4. When prompted, click on "Restart" to go into Safe Mode.
remove ransomware in safe mode step 4


5. You can recognise Safe Mode by the words written on the corners of your screen.
remove ransomware in safe mode step 5


Step 5: Try to Restore Files Encrypted by Bitpaymer (.LOCK).

Method 1: Use STOP Decrypter by Emsisoft.

Not all variants of this ransomware can be decrypted for free, but we have added the decryptor used by researchers that is often updated with the variants which become eventually decrypted. You can try and decrypt your files using the instructions below, but if they do not work, then unfortunately your variant of the ransomware virus is not decryptable.

Follow the instructions below to use the Emsisoft decrypter and decrypt your files for free. You can download the Emsisoft decryption tool linked here and then follow the steps provided below:

1 Right-click on the decrypter and click on Run as Administrator as shown below:

stop ransomware decryptor step 1

2. Agree with the license terms:

stop ransomware decryptor step 2

3. Click on "Add Folder" and then add the folders where you want files decrypted as shown underneath:

stop ransomware decryptor step 3

4. Click on "Decrypt" and wait for your files to be decoded.

stop ransomware decryptor step 4

Note: Credit for the decryptor goes to Emsisoft researchers who have made the breakthrough with this virus.

Method 2: Use data recovery software

Ransomware infections and Bitpaymer (.LOCK) aim to encrypt your files using an encryption algorithm which may be very difficult to decrypt. This is why we have suggested a data recovery method that may help you go around direct decryption and try to restore your files. Bear in mind that this method may not be 100% effective but may also help you a little or a lot in different situations.

1. Download the recommended Data Recovery software by clicking on the link underneath:

Simply click on the link and on the website menus on the top, choose Data Recovery - Data Recovery Wizard for Windows or Mac (depending on your OS), and then download and run the tool.


Bitpaymer (.LOCK)-FAQ

What is Bitpaymer (.LOCK) Ransomware?

Bitpaymer (.LOCK) is a ransomware infection - the malicious software that enters your computer silently and blocks either access to the computer itself or encrypt your files. 

Many ransomware viruses use sophisticated encryption algorithms to make your files inaccessible. The goal of ransomware infections is to demand that you pay a ransom payment to get access to your files back.

What Does Bitpaymer (.LOCK) Ransomware Do?

Ransomware in general is a malicious software that is designed to block access to your computer or files until a ransom is paid.

Ransomware viruses can also damage your system, corrupt data and delete files, resulting in the permanent loss of important files.

How Does Bitpaymer (.LOCK) Infect?

Via several ways.Bitpaymer (.LOCK) Ransomware infects computers by being sent via phishing emails, containing virus attachment. This attachment is usually masked as an important document, like an invoice, bank document or even a plane ticket and it looks very convincing to users.

Another way you may become a victim of Bitpaymer (.LOCK) is if you download a fake installer, crack or patch from a low reputation website or if you click on a virus link. Many users report getting a ransomware infection by downloading torrents.

How to Open .Bitpaymer (.LOCK) files?

You can't without a decryptor. At this point, the .Bitpaymer (.LOCK) files are encrypted. You can only open them once they are decrypted using a specific decryption key for the particular algorithm.

What to Do If a Decryptor Does Not Work?

Do not panic, and backup the files. If a decryptor did not decrypt your .Bitpaymer (.LOCK) files successfully, then do not despair, because this virus is still new.

Can I Restore ".Bitpaymer (.LOCK)" Files?

Yes, sometimes files can be restored. We have suggested several file recovery methods that could work if you want to restore .Bitpaymer (.LOCK) files. 

These methods are in no way 100% guaranteed that you will be able to get your files back. But if you have a backup, your chances of success are much greater.

How To Get Rid of Bitpaymer (.LOCK) Virus?

The safest way and the most efficient one for the removal of this ransomware infection is the use a professional anti-malware program.

It will scan for and locate Bitpaymer (.LOCK) ransomware and then remove it without causing any additional harm to your important .Bitpaymer (.LOCK) files.

Can I Report Ransomware to Authorities?

In case your computer got infected with a ransomware infection, you can report it to the local Police departments. It can help authorities worldwide track and determine the perpetrators behind the virus that has infected your computer.

Below, we have prepared a list with government websites, where you can file a report in case you are a victim of a cybercrime:

Cyber-security authorities, responsible for handling ransomware attack reports in different regions all over the world:

Germany - Offizielles Portal der deutschen Polizei

United States - IC3 Internet Crime Complaint Centre

United Kingdom - Action Fraud Police

France - Ministère de l'Intérieur

Italy - Polizia Di Stato

Spain - Policía Nacional

Netherlands - Politie

Poland - Policja

Portugal - Polícia Judiciária

Greece - Cyber Crime Unit (Hellenic Police)

India - Mumbai Police - CyberCrime Investigation Cell

Australia - Australian High Tech Crime Center

Reports may be responded to in different timeframes, depending on your local authorities.

Can You Stop Ransomware from Encrypting Your Files?

Yes, you can prevent ransomware. The best way to do this is to ensure your computer system is updated with the latest security patches, use a reputable anti-malware program and firewall, backup your important files frequently, and avoid clicking on malicious links or downloading unknown files.

Can Bitpaymer (.LOCK) Ransomware Steal Your Data?

Yes, in most cases ransomware will steal your information. It is a form of malware that steals data from a user's computer, encrypts it, and then demands a ransom in order to decrypt it.

In many cases, the malware authors or attackers will threaten to delete the data or publish it online unless the ransom is paid.

Can Ransomware Infect WiFi?

Yes, ransomware can infect WiFi networks, as malicious actors can use it to gain control of the network, steal confidential data, and lock out users. If a ransomware attack is successful, it could lead to a loss of service and/or data, and in some cases, financial losses.

Should I Pay Ransomware?

No, you should not pay ransomware extortionists. Paying them only encourages criminals and does not guarantee that the files or data will be restored. The better approach is to have a secure backup of important data and be vigilant about security in the first place.

What Happens If I Don't Pay Ransom?

If you don't pay the ransom, the hackers may still have access to your computer, data, or files and may continue to threaten to expose or delete them, or even use them to commit cybercrimes. In some cases, they may even continue to demand additional ransom payments.

Can a Ransomware Attack Be Detected?

Yes, ransomware can be detected. Anti-malware software and other advanced security tools can detect ransomware and alert the user when it is present on a machine.

It is important to stay up-to-date on the latest security measures and to keep security software updated to ensure ransomware can be detected and prevented.

Do Ransomware Criminals Get Caught?

Yes, ransomware criminals do get caught. Law enforcement agencies, such as the FBI, Interpol and others have been successful in tracking down and prosecuting ransomware criminals in the US and other countries. As ransomware threats continue to increase, so does the enforcement activity.

About the Bitpaymer (.LOCK) Research

The content we publish on SensorsTechForum.com, this Bitpaymer (.LOCK) how-to removal guide included, is the outcome of extensive research, hard work and our team’s devotion to help you remove the specific malware and restore your encrypted files.


How did we conduct the research on this ransomware?

Our research is based on an independent investigation. We are in contact with independent security researchers, and as such, we receive daily updates on the latest malware and ransomware definitions.

Furthermore, the research behind the Bitpaymer (.LOCK) ransomware threat is backed with VirusTotal and the NoMoreRansom project.

To better understand the ransomware threat, please refer to the following articles which provide knowledgeable details.


As a site that has been dedicated to providing free removal instructions for ransomware and malware since 2014, SensorsTechForum’s recommendation is to only pay attention to trustworthy sources.

How to recognize trustworthy sources:

  • Always check "About Us" web page.
  • Profile of the content creator.
  • Make sure that real people are behind the site and not fake names and profiles.
  • Verify Facebook, LinkedIn and Twitter personal profiles.

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