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Remove ECLR Ransomware and Restore .eclr Encrypted Files

Remove-eclr-ransomware-sensorstechforumA crypto-virus known as ECLR ransomware has reported using a strong encryption cipher to encode the files of infected computers, demanding the insane sum of 100 BitCoins for their decryption. In USD this sum equals to around 44700$ and infected users have just about two days time to pay this money if they want to see their files working again. This is the most “expensive” ransomware seen so far, and its creators do not fool around, threatening the user in the ransom note which they leave after infection. Malware researchers have not yet discovered a decryption possibility for .eclr encrypted files, but they strongly advise against paying any ransom to the cyber-crooks, for several obvious reasons. We recommend removing ECLR ransomware from your computer and attempting file restoration using methods, such as the ones presented in this article.

Threat Summary

Name ECLR
Type Ransomware
Short Description The ransomware encrypts files with a strong encryption algorithm and asks a ransom for decryption.
Symptoms Files are encrypted with a .eclr file extension added to them and become inaccessible. A ransom note with instructions for paying the ransom shows as a README_IMPORTANT.txt file.
Distribution Method Spam Emails, Email Attachments, File Sharing Networks, Targeted attacks.
Detection Tool See If Your System Has Been Affected by malware

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User Experience Join our forum to Discuss ECLR Ransomware.
Data Recovery Tool Windows Data Recovery by Stellar Phoenix Notice! This product scans your drive sectors to recover lost files and it may not recover 100% of the encrypted files, but only few of them, depending on the situation and whether or not you have reformatted your drive.

ECLR Ransomware – How Does It Infect

The cyber-criminals behind the ransomware may use more than one method to infect users. The primary method of infection is most likely via exploit kits. Such may deliver the malicious executable of the ransomware, reported by infected users to have the name result00.exe. So far it is a mystery on how the malicious file is dropped on the %Windows% folder, but researchers believe that a Trojan.Dropper may have been used. What is more, this ransomware is not like any other virus – it targets companies directly. This may significantly change the methods of infection since a more targeted approach may have been conducted:

Targeted attacks are very cunning and clever, and they may come when least expected. What is more, their infection rate is more successful because they are tailor made to infect the specific victim or a group of victims. They may vary:

“The lost USB Flash Drive” – this type of attack is already a cliché, but it is also very effective. The cyber-criminals may leave a flash drive somewhere on the parking lot or anywhere, containing a Trojan, worm or other malware and leaving the average user to figure out the rest. Usually, most users are curious and want to see what is in the drive, and this is what this method of infection relies on.

“The phishing e-mail” – this type of attack requires an inside person or at least access to the internal network of the organization. If the organization is small and does not have an internal infrastructure, the attack becomes significantly easier. This is because what the attacker needs to conduct a successful infection is information about the e-mail address(es) of the victim as well as other information. For example, if an attacker knows the name of the CEO of a company as well as his e-mail address, he may send a phishing mail, which looks like the CEO’s e-mail with a malicious attachment in it, saying the attachment is urgent and must be opened. This may be very effective.

“Simple spam” – this is the oldest technique of spreading the virus, via spam e-mail messages. Similar to the phishing e-mail they may contain claims that the user should click on a web link or open an attachment. However, spam messages are not as effective, because they may not be targeted, like the phishing e-mails. But they assume the same strategy, only target a wider “audience”.

“The hands-on approach” – this approach is very unlikely, but very characteristic when the attacker is within the organization. There can always be someone who can be motivated by one reason or another to be an inside person for the cyber-criminals and infect the computers of the organization with malware.

Of course, there are also other methods of infection(limited only to the cyber-criminals’ imagination) like online spam messages posted on different websites, fake installers, fake game cracks and keygens downloaded from suspicious sites and others. Infection by such randomly posted malicious files or URLs online may be the result of carelessness of the user opening them. This is also a very likely scenario.

Either way, users are strongly advised to follow several protection tips to prevent such attacks from happening in the future:

ECLR Ransomware – What Does It Do

Once it has made a computer its victim, ECLR ransomware may create the following malicious file:

  • C:\Windows\adminarsenal\pdqdeployrunner\service-1\exec\result00.exe

The file has been detected as a WS.Malware.1 by Symantec security software and it is most likely the encryption module of the malware or the file that encrypts your data, leaving the .eclr file extension after the encrypted files, for example:

  • Microsoft Excel Document.xlsx.eclr

The encrypted files are unable to be opened and their type may vary, for example:

→ “PNG .PSD .PSPIMAGE .TGA .THM .TIF .TIFF .YUV .AI .EPS .PS .SVG .INDD .PCT .PDF .XLR .XLS .XLSX .ACCDB .DB .DBF .MDB .PDB .SQL .APK .APP .BAT .CGI .COM .EXE .GADGET .JAR .PIF .WSF .DEM .GAM .NES .ROM .SAV CAD Files .DWG .DXF GIS Files .GPX .KML .KMZ .ASP .ASPX .CER .CFM .CSR .CSS .HTM .HTML .JS .JSP .PHP .RSS .XHTML. DOC .DOCX .LOG .MSG .ODT .PAGES .RTF .TEX .TXT .WPD .WPS .CSV .DAT .GED .KEY .KEYCHAIN .PPS .PPT .PPTX ..INI .PRF Encoded Files .HQX .MIM .UUE .7Z .CBR .DEB .GZ .PKG .RAR .RPM .SITX .TAR.GZ .ZIP .ZIPX .BIN .CUE .DMG .ISO .MDF .TOAST .VCD SDF .TAR .TAX2014 .TAX2015 .VCF .XML Audio Files .AIF .IFF .M3U .M4A .MID .MP3 .MPA .WAV .WMA Video Files .3G2 .3GP .ASF .AVI .FLV .M4V .MOV .MP4 .MPG .RM .SRT .SWF .VOB .WMV 3D .3DM .3DS .MAX .OBJ R.BMP .DDS .GIF .JPG ..CRX .PLUGIN .FNT .FON .OTF .TTF .CAB .CPL .CUR .DESKTHEMEPACK .DLL .DMP .DRV .ICNS .ICO .LNK .SYS .CFG”Source:fileinfo.com

Those files may be encrypted even on removable drives such as External SSD, HDD, memory cards, memory sticks and others. After the encryption process is completed, ECLR Ransomware is reported to leave two files:

  • A secret.key file, which most likely contains the public key.
  • A README_IMPORTANT.txt file, which contains the following text message:

→ YOUR FILES ARE FULLY ENCRYPTED
MAKE THE PAYMENT OF 100 BITCOINS TO THE BTC ADDRESS BELOW
5KW7c830sna38ffnpoda9hHUASGDu28w9dh92ndreadme-important-txt-eclr-locked-sensorstechforum
AFTER WE RECEIVE THE PAYMENT THE DECRYPTION PROGRAM AND KEY WILL BE SENT TO YOUR EMAIL
THE DECRYPTION PROGRAM WILL RESTORE YOUR FILES BACK TO NORMAL.
7399@sigaint.org
TO ASSURE YOU WE CAN RESTORE YOUR FILES, WE WILL DECRYPT A SINGLE FILE YOU SEND US.
## YOU HAVE 48 HOURS TO SAVE YOUR FILES ##
CONTACT US ONLY AFTER MAKING THE PAYMENT,
ALL PRICE NEGOTIATIONS WILL BE IGNORED
THE ABOVE EMAIL ADDRESS WILL EXPIRE AFTERWARDS AND NO COMMUNICATIONS WILL BE AVAILABLE.

ECLR Ransomware – Conclusion, Removal and Restoration Options

As a bottom line, we have to admit that this is a ransomware that is one of a kind. For the first time we see the ransom price of 100 BitCoins which is around 44700 dollars to be requested, suggesting the ransomware means business. The cyber-criminals behind it are mainly focused on extorting organizations, which means that it may not be as widespread to the public and this may be the good news.

If you want to remove ECLR Ransomware, we suggest you follow either the manual or automatic removal instructions below. They are methodologically arranged to help you isolate and delete its malicious files. However, since this ransomware may conduct targeted attacks it may create different files for every infection and locate them in different folders. This is why malware researchers always advise using an advanced anti-malware tool focused on removing ransomware to scan for and remove the threat.

If you want to try and decrypt your files, you may want to attempt using the decryption and file restoration alternatives in step “3. Restore files encrypted by ECLR” in the manual below. In the meantime, we will continue to look for a decrypter and suggest that you follow this article or our forum for any updates. We will post one as soon as it is available.

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Ventsislav Krastev

Ventsislav is a cybersecurity expert at SensorsTechForum since 2015. He has been researching, covering, helping victims with the latest malware infections plus testing and reviewing software and the newest tech developments. Having graduated Marketing as well, Ventsislav also has passion for learning new shifts and innovations in cybersecurity that become game changers. After studying Value Chain Management, Network Administration and Computer Administration of System Applications, he found his true calling within the cybersecrurity industry and is a strong believer in the education of every user towards online safety and security.

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Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer

How to Remove ECLR from Windows.


Step 1: Boot Your PC In Safe Mode to isolate and remove ECLR

OFFER

Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
We Recommend To Scan Your PC with SpyHunter

Keep in mind, that SpyHunter’s scanner is only for malware detection. If SpyHunter detects malware on your PC, you will need to purchase SpyHunter's malware removal tool to remove the malware threats. Read our SpyHunter 5 review. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria

1. Hold Windows key() + R


2. The "Run" Window will appear. In it, type "msconfig" and click OK.


3. Go to the "Boot" tab. There select "Safe Boot" and then click "Apply" and "OK".
Tip: Make sure to reverse those changes by unticking Safe Boot after that, because your system will always boot in Safe Boot from now on.


4. When prompted, click on "Restart" to go into Safe Mode.


5. You can recognise Safe Mode by the words written on the corners of your screen.


Step 2: Uninstall ECLR and related software from Windows

Here is a method in few easy steps that should be able to uninstall most programs. No matter if you are using Windows 10, 8, 7, Vista or XP, those steps will get the job done. Dragging the program or its folder to the recycle bin can be a very bad decision. If you do that, bits and pieces of the program are left behind, and that can lead to unstable work of your PC, errors with the file type associations and other unpleasant activities. The proper way to get a program off your computer is to Uninstall it. To do that:


1. Hold the Windows Logo Button and "R" on your keyboard. A Pop-up window will appear.


2. In the field type in "appwiz.cpl" and press ENTER.


3. This will open a window with all the programs installed on the PC. Select the program that you want to remove, and press "Uninstall"
Follow the instructions above and you will successfully uninstall most programs.


Step 3: Clean any registries, created by ECLR on your computer.

The usually targeted registries of Windows machines are the following:

  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce

You can access them by opening the Windows registry editor and deleting any values, created by ECLR there. This can happen by following the steps underneath:

1. Open the Run Window again, type "regedit" and click OK.


2. When you open it, you can freely navigate to the Run and RunOnce keys, whose locations are shown above.


3. You can remove the value of the virus by right-clicking on it and removing it.
Tip: To find a virus-created value, you can right-click on it and click "Modify" to see which file it is set to run. If this is the virus file location, remove the value.

IMPORTANT!
Before starting "Step 4", please boot back into Normal mode, in case you are currently in Safe Mode.
This will enable you to install and use SpyHunter 5 successfully.

Step 4: Scan for ECLR with SpyHunter Anti-Malware Tool

1. Click on the "Download" button to proceed to SpyHunter's download page.


It is recommended to run a scan before purchasing the full version of the software to make sure that the current version of the malware can be detected by SpyHunter. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria.


2. After you have installed SpyHunter, wait for it to update automatically.

SpyHunter5-update-2018


3. After the update process has finished, click on the 'Malware/PC Scan' tab. A new window will appear. Click on 'Start Scan'.

SpyHunter5-Free-Scan-2018


4. After SpyHunter has finished scanning your PC for any files of the associated threat and found them, you can try to get them removed automatically and permanently by clicking on the 'Next' button.

SpyHunter-5-Free-Scan-Next-2018

If any threats have been removed, it is highly recommended to restart your PC.


Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer

Get rid of ECLR from Mac OS X.


Step 1: Uninstall ECLR and remove related files and objects

OFFER
Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
We Recommend To Scan Your Mac with SpyHunter for Mac
Keep in mind, that SpyHunter for Mac needs to purchased to remove the malware threats. Click on the corresponding links to check SpyHunter’s EULA and Privacy Policy


1. Hit the ⇧+⌘+U keys to open Utilities. Another way is to click on “Go” and then click “Utilities”, like the image below shows:


2. Find Activity Monitor and double-click it:


3. In the Activity Monitor look for any suspicious processes, belonging or related to ECLR:

Tip: To quit a process completely, choose the “Force Quit” option.


4. Click on the "Go" button again, but this time select Applications. Another way is with the ⇧+⌘+A buttons.


5. In the Applications menu, look for any suspicious app or an app with a name, similar or identical to ECLR. If you find it, right-click on the app and select “Move to Trash”.


6: Select Accounts, after which click on the Login Items preference. Your Mac will then show you a list of items that start automatically when you log in. Look for any suspicious apps identical or similar to ECLR. Check the app you want to stop from running automatically and then select on the Minus (“-“) icon to hide it.


7: Remove any left-over files that might be related to this threat manually by following the sub-steps below:

  • Go to Finder.
  • In the search bar type the name of the app that you want to remove.
  • Above the search bar change the two drop down menus to “System Files” and “Are Included” so that you can see all of the files associated with the application you want to remove. Bear in mind that some of the files may not be related to the app so be very careful which files you delete.
  • If all of the files are related, hold the ⌘+A buttons to select them and then drive them to “Trash”.

In case you cannot remove ECLR via Step 1 above:

In case you cannot find the virus files and objects in your Applications or other places we have shown above, you can manually look for them in the Libraries of your Mac. But before doing this, please read the disclaimer below:

Disclaimer! If you are about to tamper with Library files on Mac, be sure to know the name of the virus file, because if you delete the wrong file, it may cause irreversible damage to your MacOS. Continue on your own responsibility!

1: Click on "Go" and Then "Go to Folder" as shown underneath:

2: Type in "/Library/LauchAgents/" and click Ok:

3: Delete all of the virus files that have similar or the same name as ECLR. If you believe there is no such file, do not delete anything.

You can repeat the same procedure with the following other Library directories:

→ ~/Library/LaunchAgents
/Library/LaunchDaemons

Tip: ~ is there on purpose, because it leads to more LaunchAgents.


Step 2: Scan for and remove ECLR files from your Mac

When you are facing problems on your Mac as a result of unwanted scripts and programs such as ECLR, the recommended way of eliminating the threat is by using an anti-malware program. SpyHunter for Mac offers advanced security features along with other modules that will improve your Mac’s security and protect it in the future.


Click the button below below to download SpyHunter for Mac and scan for ECLR:


Download

SpyHunter for Mac



Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer


Remove ECLR from Google Chrome.


Step 1: Start Google Chrome and open the drop menu


Step 2: Move the cursor over "Tools" and then from the extended menu choose "Extensions"


Step 3: From the opened "Extensions" menu locate the unwanted extension and click on its "Remove" button.


Step 4: After the extension is removed, restart Google Chrome by closing it from the red "X" button at the top right corner and start it again.


Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer


Erase ECLR from Mozilla Firefox.

Step 1: Start Mozilla Firefox. Open the menu window


Step 2: Select the "Add-ons" icon from the menu.


Step 3: Select the unwanted extension and click "Remove"


Step 4: After the extension is removed, restart Mozilla Firefox by closing it from the red "X" button at the top right corner and start it again.



Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer


Uninstall ECLR from Microsoft Edge.


Step 1: Start Edge browser.


Step 2: Open the drop menu by clicking on the icon at the top right corner.


Step 3: From the drop menu select "Extensions".


Step 4: Choose the suspected malicious extension you want to remove and then click on the gear icon.


Step 5: Remove the malicious extension by scrolling down and then clicking on Uninstall.



Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer


Remove ECLR from Safari.


Step 1: Start the Safari app.


Step 2: After hovering your mouse cursor to the top of the screen, click on the Safari text to open its drop down menu.


Step 3: From the menu, click on "Preferences".

stf-safari preferences


Step 4: After that, select the 'Extensions' Tab.

stf-safari-extensions


Step 5: Click once on the extension you want to remove.


Step 6: Click 'Uninstall'.

stf-safari uninstall

A pop-up window will appear asking for confirmation to uninstall the extension. Select 'Uninstall' again, and the ECLR will be removed.


How to Reset Safari
IMPORTANT: Before resetting Safari make sure you back up all your saved passwords within the browser in case you forget them.

Start Safari and then click on the gear leaver icon.

Click the Reset Safari button and you will reset the browser.


Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer


Eliminate ECLR from Internet Explorer.


Step 1: Start Internet Explorer.


Step 2: Click on the gear icon labeled 'Tools' to open the drop menu and select 'Manage Add-ons'


Step 3: In the 'Manage Add-ons' window.


Step 4: Select the extension you want to remove and then click 'Disable'. A pop-up window will appear to inform you that you are about to disable the selected extension, and some more add-ons might be disabled as well. Leave all the boxes checked, and click 'Disable'.


Step 5: After the unwanted extension has been removed, restart Internet Explorer by closing it from the red 'X' button located at the top right corner and start it again.


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