THREAT REMOVAL

Remove GANDCRAB v5.0.2 Ransomware – Restore Data

This article will aid you to remove GANDCRAB v5.0.2 ransomware efficiently. Follow the ransomware removal instructions provided at the end of the article.

GANDCRAB v5.0.2 is a cryptovirus belonging to the infamous GandCrab Ransomware family. The virus encrypts your files and demands money as a ransom to get your files restored. Files receive a random 10-letter extension. The first part of the name of the ransom note is formed by that extension in capital letters, so as an example the note with instructions would be called DGDLLEFZTK-DECRYPT.txt. Notice that it is a .txt file instead of a .html one. A wallpaper picture serves as a complimentary ransom message as previous versions include it, too. Keep on reading the article and see how you could try to potentially recover some of your locked files.

Threat Summary

Name GANDCRAB v5.0.2
Type Ransomware, Cryptovirus
Short Description The GandCrab ransomware encrypts files on your computer system and demands a ransom to be paid to allegedly recover them.
Symptoms The ransomware will encrypt your files and leave a ransom note with payment instructions.
Distribution Method Spam Emails, Email Attachments
Detection Tool See If Your System Has Been Affected by malware

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Malware Removal Tool

User Experience Join Our Forum to Discuss GANDCRAB v5.0.2.
Data Recovery Tool Windows Data Recovery by Stellar Phoenix Notice! This product scans your drive sectors to recover lost files and it may not recover 100% of the encrypted files, but only few of them, depending on the situation and whether or not you have reformatted your drive.

GandCrab Ransomware – Update December 2018

GandCrab ransomware has continued to evolve into a 5.0.9 version, which was discovered in the beginning of December 2018. More information about it can be found on the following related story:

Related: [wplinkpreview url=”https://www.sensorstechforum.com/remove-gandcrab-v5-0-9-cryptovirus/”]Remove GANDCRAB v5.0.9 Cryptovirus

GANDCRAB 5.0.2 – Update November 2018

A secondary attack featuring the GandCrab 5.0.2 ransomware has been found in a DLL payload. This is the standard file format used for application and system libraries — essential code that is necessary in order for them to function properly. The fact that it has been found in this form shows that the virus strains can be found in archives, installers and downloads. The dropper itself has several important capabilities that are launched before the final virus is delivered:

  • Anti-Analysis Module — This function will detect whether or not the virus is run under a virtual machine host. If this is the case it will delete itself in order to avoid detection.
  • Persistence — The infection engine will be started every time the computer is accessed or the relevant application is opened.
  • Windows Modification — The GandCrab 5.0.2 payload dropper will install a hacker-made security certificate into the system which will allow the malicious threat to obtain administrative privileges and completely take over the system.

GANDCRAB v5.0.2 Virus – Distribution Techniques

The GANDCRAB v5.0.2 ransomware might distribute itself via different techniques. A payload dropper which initiates the malicious script for this ransomware is being spread around the World Wide Web, and researchers have gotten their hands on a malware sample. If that file lands on your computer system and you somehow execute it – your computer device will become infected.

Below, you can see the payload file of the cryptovirus being detected by the VirusTotal service:

Freeware which is found on the Web can be presented as helpful also be hiding the malicious script for the cryptovirus. Refrain from opening files right after you have downloaded them. You should first scan them with a security tool, while also checking their size and signatures for anything that seems out of the ordinary. You should read the tips for preventing ransomware located at the corresponding forum thread.

GANDCRAB v5.0.2 Virus – In-Depth Analysis

GANDCRAB v5.0.2 is a virus that encrypts your files and leaves a ransom note, with instructions inside it, about the compromised computer device. The extortionists want you to pay a ransom fee for the alleged restoration of your files.

GANDCRAB 5.0.1 is said to use the CVE-2018-0896 Microsoft vulnerability. This information disclosure vulnerability is in the Windows kernel and could allow an attacker to retrieve information that could lead to a Kernel Address Space Layout Randomization (ASLR) bypass. An attacker could exploit the vulnerability if logged on to an affected system and runs a specially crafted application. That would result in the vulnerability being successfully exploited and thus leaving the hacker able to retrieve the memory address of a kernel object. If GANDCRAB 5.0.2 follows suit of its previous version, the same vulnerability might be exploited again.

GANDCRAB v5.0.2 ransomware makes various entries in the Windows Registry to achieve persistence, and could launch or repress processes in a Windows environment. Such entries are typically designed in a way to start the virus automatically with each boot of the Windows Operating System. Below you will see the list with registries that are tampered with:

→HKEY_CURRENT_USER\Control Panel\International
HKEY_CURRENT_USER\Control Panel\International\LocaleName
HKEY_CURRENT_USER\Keyboard Layout\Preload
HKEY_CURRENT_USER\Keyboard Layout\Preload\1
HKEY_CURRENT_USER\Keyboard Layout\Preload\2
HKEY_CURRENT_USER\Keyboard Layout\Preload\3
HKEY_CURRENT_USER\Keyboard Layout\Preload\4
HKEY_CURRENT_USER\Keyboard Layout\Preload\5
HKEY_CURRENT_USER\Keyboard Layout\Preload\6
HKEY_CURRENT_USER\Keyboard Layout\Preload\7
HKEY_CURRENT_USER\Keyboard Layout\Preload\8
HKEY_CURRENT_USER\SOFTWARE\keys_data\data
HKEY_LOCAL_MACHINE\HARDWARE\DESCRIPTION\System\CentralProcessor\0
HKEY_LOCAL_MACHINE\HARDWARE\DESCRIPTION\System\CentralProcessor\0\Identifier
HKEY_LOCAL_MACHINE\HARDWARE\DESCRIPTION\System\CentralProcessor\0\ProcessorNameString
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Wbem\CIMOM
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Wbem\CIMOM\Log File Max Size
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Wbem\CIMOM\Logging
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Wbem\CIMOM\Logging Directory
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\productName
HKEY_LOCAL_MACHINE\SOFTWARE\ex_data\data
HKEY_LOCAL_MACHINE\SOFTWARE\ex_data\data\ext
HKEY_LOCAL_MACHINE\SOFTWARE\keys_data\data
HKEY_LOCAL_MACHINE\SOFTWARE\keys_data\data\private
HKEY_LOCAL_MACHINE\SOFTWARE\keys_data\data\public
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\Tcpip\Parameters
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\Tcpip\Parameters\Domain

After encryption the GANDCRAB v5.0.2 virus will save a ransom note. The first part of the name of that ransom note is formed by the extension in capital letters, so as an example the note with instructions would be called DGDLLEFZTK-DECRYPT.txt.

The ransom message has the following contents:

—= GANDCRAB V5.0.2 =—
Attention!
All your files, documents, photos, databases and other important files are encrypted and have the extension: {5 random letters}
The only method of recovering files is to purchase an unique private key. Only we can give you this key and only we can recover your files.
The server with your key is in a closed network TOR. You can get there by the following ways:

———————————————————————–
| 0. Download Tor browser – https://www.torproject.org/

| 1. Install Tor Browser
| 2. Open Tor Browser
| 3. Open link in TOR browser https://gandcrab{random}/{random}
| 4. Follow the instructions on this page

On our page you will see instructions on payment and get the opportunity to decrypt 1 file for free.

ATTENTION!
IN ORDER TO PREVENT DATA DAMAGE:
• DO NOT MODIFY ENCRYPTED FILES
• DO NOT CHANGE DATA BELOW

Inside the ransom note it is described to visit a payment page hosted on the TOR network, that looks like the following:

This note states:

We are sorry, but your files have been encrypted!
Don’t worry, we can help you to return all of your files!
Files decryptor’s price is 2400 USD
If payment isn’t made until 2018-07-20 02:32:41 UTC the cost of decrypting files will be doubled
Amount was doubled!
Time left to double price:
—————————————————————————————–
What the matter? Buy GandCrab Decryptor Support is 24/7 Test decrypt
—————————————————————————————–
Please turn on javascript!!
What the matter?
Your computer has been infected with GandCrab Ransomware. Your files have been encrypted and you can’t decrypt it by yourself.
In the network, you can probably find decryptors and third-party software, but it won’t help you and it only can make your files undecryptable
What can I do to get my files back?
You should buy GandCrab Decryptor. This software will help you to decrypt all of your encrypted files and remove GandCrab Ransomware from your PC.
Current price: $2,400.00. As payment, you need cryptocurrency DASH or Bitcoin
What guarantees can you give to me?
You can use test decryption and decrypt 1 file for free
What is cryptocurrency and how can I purchase GandCrab Decryptor?
You can read more details about cryptocurrency at Google or here.
As payment, you have to buy DASH or Bitcoin using a credit card, and send coins to our address.
How can I pay to you?
You have to buy Bitcoin or DASH using a credit card. Links to services where you can do it: Dash exchanges list, Bitcoin exchanges list
After it, go to our payment page Buy GandCrab Decryptor, choose your payment method and follow the instructions

The message above, displayed by the GANDCRAB v5.0.2 ransomware virus indicates that your files are encrypted. You are demanded to pay a ransom sum to allegedly restore your files. However, you should NOT under any circumstances pay any ransom sum. Your files may not get recovered, and nobody could give you a guarantee for that. Adding to that, giving money to cybercriminals will most likely motivate them to create more ransomware viruses or commit different criminal activities. That may even result to you getting your files encrypted all over again after payment.

Above you see a snapshot of the text that shows on your new Desktop wallpaper (considering that your computer got compromised).

The text states the following:

ENCRYPTED BY GANDCRAB 5.0.2
DEAR [user name] YOUR FILES ARE UNDER STRONG PROTECTION BY OUR SOFTWARE IN ORDER TO RESTORE IT YOU MUST BUY DECRYPTIOR
For further steps read [extension letters]-DECRYPT.txt that is located in every encrypted folder.

Judging from how fast GandCrab is spreading, it will not be surprising if we see a GANDCRAB v5.0.3 soon. The previous two variants of GandCrab are these:

GANDCRAB v5.0.2 Ransomware – Encryption Process

The encryption process of the GANDCRAB v5.0.2 ransomware rather simple – every file that gets encrypted will become simply unusable. Files will get an extension composed of 10 random letters. The newly added extension will be added as a secondary one, without changing the original extension.

A list with the targeted extensions of files which are sought to get encrypted is currently unknown. However, if the list becomes available, the article will get updated accordingly.

The files used most by users and which are probably encrypted are from the following categories:

  • Audio files
  • Video files
  • Document files
  • Image files
  • Backup files
  • Banking credentials, etc

The GANDCRAB v5.0.2 cryptovirus could be set to erase all the Shadow Volume Copies from the Windows operating system with the help of the following command:

→vssadmin.exe delete shadows /all /Quiet

In case the above-stated command is executed that will make the effects of the encryption process more efficient. That is due to the fact that the command eliminates one of the prominent ways to restore your data. If a computer device was infected with this ransomware and your files are locked, read on through to find out how you could potentially restore some files back to their normal state.

Remove GANDCRAB v5.0.2 Virus and Restore Data

If your computer system got infected with the GANDCRAB v5.0.2 ransomware virus, you should have a bit of experience in removing malware. You should get rid of this ransomware as quickly as possible before it can have the chance to spread further and infect other computers. You should remove the ransomware and follow the step-by-step instructions guide provided below.

Tsetso Mihailov

Tsetso Mihailov

Tsetso Mihailov is a tech-geek and loves everything that is tech-related, while observing the latest news surrounding technologies. He has worked in IT before, as a system administrator and a computer repair technician. Dealing with malware since his teens, he is determined to spread word about the latest threats revolving around computer security.

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Attention! SensorsTechForum strongly recommends that all malware victims should look for assistance only by reputable sources. Many guides out there claim to offer free recovery and decryption for files encrypted by ransomware viruses. Be advised that some of them may only be after your money.

As a site that has been dedicated to providing free removal instructions for ransomware and malware since 2014, SensorsTechForum’s recommendation is to only pay attention to trustworthy sources.

How to recognize trustworthy sources:

  • Always check "About Us" web page.
  • Profile of the content creator.
  • Make sure that real people are behind the site and not fake names and profiles.
  • Verify Facebook, LinkedIn and Twitter personal profiles.


OFFER

REMOVE IT NOW (PC)
with Anti-Malware
We recommend you to download SpyHunter and run free scan to remove all virus files on your PC. This saves you hours of time and effort compared to doing the removal yourself.
SpyHunter 5 free remover allows you, subject to a 48-hour waiting period, one remediation and removal for results found. Read EULA and Privacy Policy


Windows Mac OS X

How to Remove GANDCRAB v5.0.2 from Windows.


Step 1: Boot Your PC In Safe Mode to isolate and remove GANDCRAB v5.0.2

OFFER

Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
We Recommend To Scan Your PC with SpyHunter

Keep in mind, that SpyHunter’s scanner is only for malware detection. If SpyHunter detects malware on your PC, you will need to purchase SpyHunter's malware removal tool to remove the malware threats. Read our SpyHunter 5 review. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria

1. Hold Windows key() + R


2. The "Run" Window will appear. In it, type "msconfig" and click OK.


3. Go to the "Boot" tab. There select "Safe Boot" and then click "Apply" and "OK".
Tip: Make sure to reverse those changes by unticking Safe Boot after that, because your system will always boot in Safe Boot from now on.


4. When prompted, click on "Restart" to go into Safe Mode.


5. You can recognise Safe Mode by the words written on the corners of your screen.


Step 2: Uninstall GANDCRAB v5.0.2 and related software from Windows

Here is a method in few easy steps that should be able to uninstall most programs. No matter if you are using Windows 10, 8, 7, Vista or XP, those steps will get the job done. Dragging the program or its folder to the recycle bin can be a very bad decision. If you do that, bits and pieces of the program are left behind, and that can lead to unstable work of your PC, errors with the file type associations and other unpleasant activities. The proper way to get a program off your computer is to Uninstall it. To do that:


1. Hold the Windows Logo Button and "R" on your keyboard. A Pop-up window will appear.


2. In the field type in "appwiz.cpl" and press ENTER.


3. This will open a window with all the programs installed on the PC. Select the program that you want to remove, and press "Uninstall"
Follow the instructions above and you will successfully uninstall most programs.


Step 3: Clean any registries, created by GANDCRAB v5.0.2 on your computer.

The usually targeted registries of Windows machines are the following:

  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce

You can access them by opening the Windows registry editor and deleting any values, created by GANDCRAB v5.0.2 there. This can happen by following the steps underneath:

1. Open the Run Window again, type "regedit" and click OK.


2. When you open it, you can freely navigate to the Run and RunOnce keys, whose locations are shown above.


3. You can remove the value of the virus by right-clicking on it and removing it.
Tip: To find a virus-created value, you can right-click on it and click "Modify" to see which file it is set to run. If this is the virus file location, remove the value.

IMPORTANT!
Before starting "Step 4", please boot back into Normal mode, in case you are currently in Safe Mode.
This will enable you to install and use SpyHunter 5 successfully.

Step 4: Scan for GANDCRAB v5.0.2 with SpyHunter Anti-Malware Tool

1. Click on the "Download" button to proceed to SpyHunter's download page.


It is recommended to run a scan before purchasing the full version of the software to make sure that the current version of the malware can be detected by SpyHunter. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria.


2. After you have installed SpyHunter, wait for it to update automatically.

SpyHunter5-update-2018


3. After the update process has finished, click on the 'Malware/PC Scan' tab. A new window will appear. Click on 'Start Scan'.

SpyHunter5-Free-Scan-2018


4. After SpyHunter has finished scanning your PC for any files of the associated threat and found them, you can try to get them removed automatically and permanently by clicking on the 'Next' button.

SpyHunter-5-Free-Scan-Next-2018

If any threats have been removed, it is highly recommended to restart your PC.

Step 5 (Optional): Try to Restore Files Encrypted by GANDCRAB v5.0.2.

Ransomware infections and GANDCRAB v5.0.2 aim to encrypt your files using an encryption algorithm which may be very difficult to decrypt. This is why we have suggested a data recovery method that may help you go around direct decryption and try to restore your files. Bear in mind that this method may not be 100% effective but may also help you a little or a lot in different situations.

1. Download the reccomended Data Recovery software by clicking on the link underneath:

Simply click on the link and on the website menus on top, choose Data Recovery - Data Recovery Wizard for Windows or Mac (depending on your OS), and then download and run the tool.


Windows Mac OS X

Get rid of GANDCRAB v5.0.2 from Mac OS X.


Step 1: Uninstall GANDCRAB v5.0.2 and remove related files and objects

OFFER
Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
We Recommend To Scan Your Mac with SpyHunter for Mac
Keep in mind, that SpyHunter for Mac needs to purchased to remove the malware threats. Click on the corresponding links to check SpyHunter’s EULA and Privacy Policy


1. Hit the ⇧+⌘+U keys to open Utilities. Another way is to click on “Go” and then click “Utilities”, like the image below shows:


2. Find Activity Monitor and double-click it:


3. In the Activity Monitor look for any suspicious processes, belonging or related to GANDCRAB v5.0.2:

Tip: To quit a process completely, choose the “Force Quit” option.


4. Click on the "Go" button again, but this time select Applications. Another way is with the ⇧+⌘+A buttons.


5. In the Applications menu, look for any suspicious app or an app with a name, similar or identical to GANDCRAB v5.0.2. If you find it, right-click on the app and select “Move to Trash”.


6: Select Accounts, after which click on the Login Items preference. Your Mac will then show you a list of items that start automatically when you log in. Look for any suspicious apps identical or similar to GANDCRAB v5.0.2. Check the app you want to stop from running automatically and then select on the Minus (“-“) icon to hide it.


7: Remove any left-over files that might be related to this threat manually by following the sub-steps below:

  • Go to Finder.
  • In the search bar type the name of the app that you want to remove.
  • Above the search bar change the two drop down menus to “System Files” and “Are Included” so that you can see all of the files associated with the application you want to remove. Bear in mind that some of the files may not be related to the app so be very careful which files you delete.
  • If all of the files are related, hold the ⌘+A buttons to select them and then drive them to “Trash”.

In case you cannot remove GANDCRAB v5.0.2 via Step 1 above:

In case you cannot find the virus files and objects in your Applications or other places we have shown above, you can manually look for them in the Libraries of your Mac. But before doing this, please read the disclaimer below:

Disclaimer! If you are about to tamper with Library files on Mac, be sure to know the name of the virus file, because if you delete the wrong file, it may cause irreversible damage to your MacOS. Continue on your own responsibility!

1: Click on "Go" and Then "Go to Folder" as shown underneath:

2: Type in "/Library/LauchAgents/" and click Ok:

3: Delete all of the virus files that have similar or the same name as GANDCRAB v5.0.2. If you believe there is no such file, do not delete anything.

You can repeat the same procedure with the following other Library directories:

→ ~/Library/LaunchAgents
/Library/LaunchDaemons

Tip: ~ is there on purpose, because it leads to more LaunchAgents.


Click the button below below to download SpyHunter for Mac and scan for GANDCRAB v5.0.2:


Download

SpyHunter for Mac



Step 3 (Optional): Try to Restore Files Encrypted by GANDCRAB v5.0.2.

Ransomware infections and GANDCRAB v5.0.2 aim to encrypt your files using an encryption algorithm which may be very difficult to decrypt. This is why we have suggested a data recovery method that may help you go around direct decryption and try to restore your files. Bear in mind that this method may not be 100% effective but may also help you a little or a lot in different situations.

1. Download the reccomended Data Recovery software by clicking on the link underneath:

Simply click on the link and on the website menus on top, choose Data Recovery - Data Recovery Wizard for Windows or Mac (depending on your OS), and then download and run the tool.


GANDCRAB v5.0.2 FAQ

What is GANDCRAB v5.0.2 ransomware and how does it work?

GANDCRAB v5.0.2 is a ransomware infection - the malicious software that enters your computer silently and blocks either access to the computer itself or encrypt your files.

Many ransomware viruses use sophisticated encryption algorithm how to make your files inaccessible. The goal of ransomware infections is to demand that you pay a ransom payment to get access to your files back.

How does GANDCRAB v5.0.2 ransomware infect my computer?

Via several ways.GANDCRAB v5.0.2 Ransomware infects computers by being sent via phishing e-mails, containing virus attachment.

This attachment is usually masked as an important document, like an invoice, bank document or even a plane ticket and it looks very convincing to users.

After you download and execute this attachment, a drive-by download occurs and your computer is infected with the ransomware virus.

Another way, you may become a victim of GANDCRAB v5.0.2 is if you download a fake installer, crack or patch from a low reputation website or if you click on a virus link. Many users report getting a ransomware infection by downloading torrents.

How to open .GANDCRAB v5.0.2 files?

You can't. At this point the .GANDCRAB v5.0.2 files are encrypted. You can only open them once they are decrypted.

Decryptor did not decrypt my data. What now?

Do not panic and backup the files. If a decryptor did not decrypt your .GANDCRAB v5.0.2 files successfully, then do not despair, because this virus is still new.

One way to restore files, encrypted by GANDCRAB v5.0.2 ransomware is to use a decryptor for it. But since it's a new virus, advised that the decryption keys for it may not be out yet and available to the public. We will update this article and keep you posted as soon as this decryptor is released.

How Do I restore ".GANDCRAB v5.0.2" files (Other Methods)?

Yes, sometimes files can be restored. We have suggested several file recovery methods that could work if you want to restore .GANDCRAB v5.0.2 files.

These methods are in no way 100% guarantee that you will be able to get your files back. But if you have a backup, your chances of success are much greater.

How do I get rid of GANDCRAB v5.0.2 ransomware virus?

The safest way and the most efficient one for the removal of this ransomware infection is the use a professional anti malware software. It will scan for and locate GANDCRAB v5.0.2 ransomware and then remove it without causing any additional harm to your important .GANDCRAB v5.0.2 files.

Also, keep in mind that viruses like GANDCRAB v5.0.2 ransomware also install Trojans and keyloggers that can steal your passwords and accounts. Scanning your computer with an anti-malware software will make sure that all of these virus components are removed and your computer is protected in the future.

What to Do If nothing works?

There is still a lot you can do. If none of the above methods seem to work for you, then try these methods:

  • Try to find a safe computer from where you can can login on your own line accounts like One Drive, iDrive, Google Drive and so on.
  • Try to contact your friends, relatives and other people so that they can check if they have some of your important photos or documents just in case you sent them.
  • Also, check if some of the files that were encrypted it can be re-downloaded from the web.
  • Another clever way to get back some of your files is to find another old computer, a flash drive or even a CD or a DVD where you may have saved your older documents. You might be surprised what will turn up.
  • You can also go to your email account to check if you can send any attachments to other people. Usually what is sent the email is saved on your account and you can re-download it. But most importantly, make sure that this is done from a safe computer and make sure to remove the virus first.

More tips you can find on our forums, where you can also asks any questions about your ransomware problem.

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