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Remove Matrix Ransomware – Restore .CHE808 Files

A new Matrix ransomware strain has been identified in an ongoing attack processing files with the .CHE808 or .CHE80 extension. Its modular framework allows the hackers to create custom threats against specific targets. We anticipate that newer versions will be developed.

Our article provides an overview of the virus operations and it also may be helpful in attempting to remove the virus.

Threat Summary

Name Matrix ransomware
Type Ransomware, Cryptovirus
Short Description The ransomware encrypts files by placing the .CHE808 extension on your computer system and demands a ransom to be paid to allegedly recover them.
Symptoms The ransomware will encrypt your files and leave a ransom note with payment instructions.
Distribution Method Spam Emails, Email Attachments
Detection Tool See If Your System Has Been Affected by malware


Malware Removal Tool

User Experience Join Our Forum to Discuss Matrix ransomware.
Data Recovery Tool Windows Data Recovery by Stellar Phoenix Notice! This product scans your drive sectors to recover lost files and it may not recover 100% of the encrypted files, but only few of them, depending on the situation and whether or not you have reformatted your drive.

Matrix Ransomware – Distribution Tactics

Matrix ransomware samples are being delivered via several mechanisms at once. The security researchers have been able to detect the threat in a smaller attack campaign, it is believed that the first detected strains may be test versions. The large campaigns that are directed against users on a global scale can take advantage of the common technique of overseeing the creation of email SPAM messages — they are sent to the users masking as legitimate notifications sent by Internet services that they use, social networks or other Internet sites. Most of them will be designed using the familiar layout and elements coercing the users to interact with the virus code. The malware files can be either attached or linked in the body contents.

A similar strategy is the construction of fake download sites — they can mimic real-world vendor download sites, landing pages or Internet portals. The use of similar sounding domain names and security certificates which can further manipulate the users into thinking that they have come across a legitimate page.

The victims may get redirected to them through the use of scripts under various forms — redirects, pop-ups, banners, ads and in-line links. Links to the fake pages may be posted using fake or stolen profiles on social networks.

Large-scale infections may be provoked by embedding the ransomware code into payload carriers. There are two popular types that are most commonly used in these attacks:

  • Macro-infected Documents — The criminals can embed the virus installation code into documents via macros. This can be done with any one of the popular types: rich text documents, spreadsheets, presentations and databases. When they are opened by the users a prompt will be spawned asking them to enable the built-in macros. If this is done the threat will be deployed.
  • Malware Software Installers — A similar method is the creation of malicious application installers. The criminals will take the legitimate setup files and modify them with the relevant virus installation code. Usually popular choices are the most common carriers — creativity suites, productivity solutions and system utilities.

These payload carriers may also be distributed via file-sharing networks such as BitTorrent. It is often used to spread pirate content, including documents and software installers. As such this is a popular outlet for spreading the payload carriers.

Large-scale infections can be made through malicious browser plugins which are alternatively known as hijackers. They are created by the hackers with the intention of fooling the users that they are downloading and installing a legitimate extension that will optimize their browsers or add new functionality. They are uploaded to the relevant plugin repositories with fake developer credentials and user reviews. When they are installed on the infected machines usually the first step would be to modify the default settings in order to redirect the users to a hacker-controlled page: default page, search engine and new tabs page. Following this the virus will be automatically downloaded and installed onto the system.

Matrix Ransomware – In-Depth Analysis

Once the infection is started the Matrix ransomware strain will initiate its built-in behavior pattern. Like previous versions we assume that the default options will be included. This means that one of the first components that are started is the data extraction one. It can harvest sensitive data including ones that can expose the victim’s identity. This is done by looking out for strings such as their name, address, phone number, interests, location and any stored account credentials. The engine can also harvest metrics that can be used to optimize the attacks by harvesting hardware reports and information about the user settings and operating system values.

The harvested information can be processed by another module called stealth protection. It will scan the system for signs of security software and services that can directly interfere with the virus execution. The list includes the likes of anti-virus programs, virtual machine hosts and debug environments. They can be either disabled (blocked) or entirely removed allowing the malicious engine full system access.

When this step is complete the Matrix Ransomware engine will be able to deploy all of its components and begin the real infection. The modular framework allows the criminals to create custom iterations. We anticipate that once the security software are bypassed the engine will start to hook up to system processes, create ones of its own and acquire administrative privileges. At this point the module will have total control of the system allowing it to launch any other module as desired.

One of the first modules that are launched after the system has been infiltrated is the Windows Registry manipulation one. It can create strings associated with the infection or manipulate the ones belonging to the operating system or individual applications. This can lead to severe performance issues and the inability to run certain functions or services.

The creation of strings that are used by the ransomware is related to the set up of a persistent installation. What this means is that the malicious engine will be started every time the computer is powered. A side effect of this is the inability to enter into the boot recovery menu. This will render most manual removal options useless, in such cases the victim users will need to rely on a professional-grade anti-spyware solution. To make recovery more difficult the criminals may also delete files such as the System Restore Points and Shadow Volume Copies. They can only be recovered by a data recovery software.

Some Matrix Ransomware samples like this one can be the carriers of a Trojan component. Like other similar threats it will connect to a hacker-controlled server which will allow the operators to have full access to the infected systems. Such can directly spy on the victim users, take over control of the machines at any given time and deploy other threats. A particularly popular option is the deployment of cryptocurrency miners. They take advantage of the available system resources in order to carry out complex calculations. When the results are posted to the servers digital currency in the form of Bitcoin, Monero and other similar forms will be wired to the hacker’s wallets. Additionally the hosts can be recruited to a worldwide botnet that can be used to attack other hosts — either local ones or far away computers in other countries.

Matrix Ransomware – Encryption Process

Once all prior components have executed correctly the encryption module will be started. Similar to older Matrix ransomware versions it will use a built-in list of target data. An example list can process the following file types:

  • Archives
  • Backups
  • Databases
  • Music
  • Videos
  • Documents

There are two distinct versions of the Matrix ransomware — either .CHE808 or .CHE80. The detected samples will rename the processed files according to the following formula — [contact-email.random-extensions.CHE808/CHE80]. This means that there are three components that are used to affect the files: a hacker’s contact email address (taken from the ransomware note), a random extensions which may be based upon the UUD (unique user ID) taken by the data harvesting component and the final extension. The two extensions (.CHE808 and .CHE80) might be used as campaign labels indicating the current attack campaign.

Remove Matrix Ransomware Virus and Restore .CHE808Files

If your computer got infected with the Matrix ransomware virus, you should have a bit of experience in removing malware. You should get rid of this ransomware as quickly as possible before it can have the chance to spread further and infect other computers. You should remove the ransomware and follow the step-by-step instructions guide provided below.

Martin Beltov

Martin graduated with a degree in Publishing from Sofia University. As a cyber security enthusiast he enjoys writing about the latest threats and mechanisms of intrusion.

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Attention! SensorsTechForum strongly recommends that all malware victims should look for assistance only by reputable sources. Many guides out there claim to offer free recovery and decryption for files encrypted by ransomware viruses. Be advised that some of them may only be after your money.

As a site that has been dedicated to providing free removal instructions for ransomware and malware since 2014, SensorsTechForum’s recommendation is to only pay attention to trustworthy sources.

How to recognize trustworthy sources:

  • Always check "About Us" web page.
  • Profile of the content creator.
  • Make sure that real people are behind the site and not fake names and profiles.
  • Verify Facebook, LinkedIn and Twitter personal profiles.


with Anti-Malware
We recommend you to download SpyHunter and run free scan to remove all virus files on your PC. This saves you hours of time and effort compared to doing the removal yourself.
SpyHunter 5 free remover allows you, subject to a 48-hour waiting period, one remediation and removal for results found. Read EULA and Privacy Policy

About the Matrix ransomware Research

The content we publish on SensorsTechForum.com, this Matrix ransomware how-to removal guide included, is the outcome of extensive research, hard work and our team’s devotion to help you remove the specific malware and restore your encrypted files.

How did we conduct the research on this ransomware?

Our research is based on an independent investigation. We are in contact with independent security researchers, and as such, we receive daily updates on the latest malware and ransomware definitions.

Furthermore, the research behind the Matrix ransomware ransomware threat is backed with VirusTotal and the NoMoreRansom project.

To better understand the ransomware threat, please refer to the following articles which provide knowledgeable details.


1. How to Recognize Spam Emails with Ransomware
2. How Does Ransomware Encryption Work?
3. How to Decrypt Ransomware Files
4. Ransomware Getting Greedier and Bigger, Attacks Increase by 40%
5. 1 in 5 Americans Victim of Ransomware

Windows Mac OS X

How to Remove Matrix ransomware from Windows.

Step 1: Boot Your PC In Safe Mode to isolate and remove Matrix ransomware


Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
We Recommend To Scan Your PC with SpyHunter

Keep in mind, that SpyHunter’s scanner is only for malware detection. If SpyHunter detects malware on your PC, you will need to purchase SpyHunter's malware removal tool to remove the malware threats. Read our SpyHunter 5 review. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria

1. Hold Windows Key + R.

2. The "Run" Window will appear. In it, type "msconfig" and click OK.

3. Go to the "Boot" tab. There select "Safe Boot" and then click "Apply" and "OK".

Tip: Make sure to reverse those changes by unticking Safe Boot after that, because your system will always boot in Safe Boot from now on.

4. When prompted, click on "Restart" to go into Safe Mode.

5. You can recognise Safe Mode by the words written on the corners of your screen.

Step 2: Uninstall Matrix ransomware and related software from Windows

Here is a method in few easy steps that should be able to uninstall most programs. No matter if you are using Windows 10, 8, 7, Vista or XP, those steps will get the job done. Dragging the program or its folder to the recycle bin can be a very bad decision. If you do that, bits and pieces of the program are left behind, and that can lead to unstable work of your PC, errors with the file type associations and other unpleasant activities. The proper way to get a program off your computer is to Uninstall it. To do that:

1. Hold the Windows Logo Button and "R" on your keyboard. A Pop-up window will appear.

2. In the field type in "appwiz.cpl" and press ENTER.

3. This will open a window with all the programs installed on the PC. Select the program that you want to remove, and press "Uninstall"

Follow the instructions above and you will successfully uninstall most programs.

Step 3: Clean any registries, created by Matrix ransomware on your computer.

The usually targeted registries of Windows machines are the following:

  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce

You can access them by opening the Windows registry editor and deleting any values, created by Matrix ransomware there. This can happen by following the steps underneath:

1. Open the Run Window again, type "regedit" and click OK.

2. When you open it, you can freely navigate to the Run and RunOnce keys, whose locations are shown above.

3. You can remove the value of the virus by right-clicking on it and removing it.

Tip: To find a virus-created value, you can right-click on it and click "Modify" to see which file it is set to run. If this is the virus file location, remove the value.

Before starting "Step 4", please boot back into Normal mode, in case you are currently in Safe Mode.
This will enable you to install and use SpyHunter 5 successfully.

Step 4: Scan for Matrix ransomware with SpyHunter Anti-Malware Tool

1. Click on the "Download" button to proceed to SpyHunter's download page.

It is recommended to run a scan before purchasing the full version of the software to make sure that the current version of the malware can be detected by SpyHunter. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria.

2. After you have installed SpyHunter, wait for it to update automatically.


3. After the update process has finished, click on the 'Malware/PC Scan' tab. A new window will appear. Click on 'Start Scan'.


4. After SpyHunter has finished scanning your PC for any files of the associated threat and found them, you can try to get them removed automatically and permanently by clicking on the 'Next' button.


If any threats have been removed, it is highly recommended to restart your PC.

Video Guide for Automatic and Fast Removal

Step 5 (Optional): Try to Restore Files Encrypted by Matrix ransomware.

Ransomware infections and Matrix ransomware aim to encrypt your files using an encryption algorithm which may be very difficult to decrypt. This is why we have suggested a data recovery method that may help you go around direct decryption and try to restore your files. Bear in mind that this method may not be 100% effective but may also help you a little or a lot in different situations.

1. Download the recommended Data Recovery software by clicking on the link underneath:

Simply click on the link and on the website menus on the top, choose Data Recovery - Data Recovery Wizard for Windows or Mac (depending on your OS), and then download and run the tool.

Step 6: How to Restore Files Encrypted by Ransomware (Video Guide)

Windows Mac OS X

Get rid of Matrix ransomware from Mac OS X.

Step 1: Uninstall Matrix ransomware and remove related files and objects

Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
We Recommend To Scan Your Mac with SpyHunter for Mac
Keep in mind, that SpyHunter for Mac needs to purchased to remove the malware threats. Click on the corresponding links to check SpyHunter’s EULA and Privacy Policy

1. Hit the ⇧+⌘+U keys to open Utilities. Another way is to click on “Go” and then click “Utilities”, like the image below shows:

2. Find Activity Monitor and double-click it:

3. In the Activity Monitor look for any suspicious processes, belonging or related to Matrix ransomware:

Tip: To quit a process completely, choose the “Force Quit” option.

4. Click on the "Go" button again, but this time select Applications. Another way is with the ⇧+⌘+A buttons.

5. In the Applications menu, look for any suspicious app or an app with a name, similar or identical to Matrix ransomware. If you find it, right-click on the app and select “Move to Trash


6. Select Accounts, after which click on the Login Items preference.

Your Mac will then show you a list of items that start automatically when you log in. Look for any suspicious apps identical or similar to Matrix ransomware. Check the app you want to stop from running automatically and then select on the Minus (“-“) icon to hide it.

7. Remove any left-over files that might be related to this threat manually by following the sub-steps below:

  • Go to Finder.
  • In the search bar type the name of the app that you want to remove.
  • Above the search bar change the two drop down menus to “System Files” and “Are Included” so that you can see all of the files associated with the application you want to remove. Bear in mind that some of the files may not be related to the app so be very careful which files you delete.
  • If all of the files are related, hold the ⌘+A buttons to select them and then drive them to “Trash”.

In case you cannot remove Matrix ransomware via Step 1 above:

In case you cannot find the virus files and objects in your Applications or other places we have shown above, you can manually look for them in the Libraries of your Mac. But before doing this, please read the disclaimer below:

Disclaimer! If you are about to tamper with Library files on Mac, be sure to know the name of the virus file, because if you delete the wrong file, it may cause irreversible damage to your MacOS. Continue on your own responsibility!

1: Click on "Go" and Then "Go to Folder" as shown underneath:

2: Type in "/Library/LauchAgents/" and click Ok:

3: Delete all of the virus files that have similar or the same name as Matrix ransomware. If you believe there is no such file, do not delete anything.

You can repeat the same procedure with the following other Library directories:

→ ~/Library/LaunchAgents

Tip: ~ is there on purpose, because it leads to more LaunchAgents.

Click the button below below to download SpyHunter for Mac and scan for Matrix ransomware:


SpyHunter for Mac

Step 3 (Optional): Try to Restore Files Encrypted by Matrix ransomware.

Ransomware infections and Matrix ransomware aim to encrypt your files using an encryption algorithm which may be very difficult to decrypt. This is why we have suggested a data recovery method that may help you go around direct decryption and try to restore your files. Bear in mind that this method may not be 100% effective but may also help you a little or a lot in different situations.

1. Download the recommended Data Recovery software by clicking on the link underneath:

Simply click on the link and on the website menus on top, choose Data Recovery - Data Recovery Wizard for Windows or Mac (depending on your OS), and then download and run the tool.

Matrix ransomware FAQ

What is Matrix ransomware ransomware and how does it work?

Matrix ransomware is a ransomware infection - the malicious software that enters your computer silently and blocks either access to the computer itself or encrypt your files.

Many ransomware viruses use sophisticated encryption algorithm how to make your files inaccessible. The goal of ransomware infections is to demand that you pay a ransom payment to get access to your files back.

How does Matrix ransomware ransomware infect my computer?

Via several ways.Matrix ransomware Ransomware infects computers by being sent via phishing e-mails, containing virus attachment.

This attachment is usually masked as an important document, like an invoice, bank document or even a plane ticket and it looks very convincing to users.

After you download and execute this attachment, a drive-by download occurs and your computer is infected with the ransomware virus.

Another way, you may become a victim of Matrix ransomware is if you download a fake installer, crack or patch from a low reputation website or if you click on a virus link. Many users report getting a ransomware infection by downloading torrents.

How to open .Matrix ransomware files?

You can't. At this point the .Matrix ransomware files are encrypted. You can only open them once they are decrypted.

Decryptor did not decrypt my data. What now?

Do not panic and backup the files. If a decryptor did not decrypt your .Matrix ransomware files successfully, then do not despair, because this virus is still new.

One way to restore files, encrypted by Matrix ransomware ransomware is to use a decryptor for it. But since it's a new virus, advised that the decryption keys for it may not be out yet and available to the public. We will update this article and keep you posted as soon as this decryptor is released.

How Do I restore ".Matrix ransomware" files (Other Methods)?

Yes, sometimes files can be restored. We have suggested several file recovery methods that could work if you want to restore .Matrix ransomware files.

These methods are in no way 100% guarantee that you will be able to get your files back. But if you have a backup, your chances of success are much greater.

How do I get rid of Matrix ransomware ransomware virus?

The safest way and the most efficient one for the removal of this ransomware infection is the use a professional anti malware software. It will scan for and locate Matrix ransomware ransomware and then remove it without causing any additional harm to your important .Matrix ransomware files.

Also, keep in mind that viruses like Matrix ransomware ransomware also install Trojans and keyloggers that can steal your passwords and accounts. Scanning your computer with an anti-malware software will make sure that all of these virus components are removed and your computer is protected in the future.

What to Do If nothing works?

There is still a lot you can do. If none of the above methods seem to work for you, then try these methods:

  • Try to find a safe computer from where you can can login on your own line accounts like One Drive, iDrive, Google Drive and so on.
  • Try to contact your friends, relatives and other people so that they can check if they have some of your important photos or documents just in case you sent them.
  • Also, check if some of the files that were encrypted it can be re-downloaded from the web.
  • Another clever way to get back some of your files is to find another old computer, a flash drive or even a CD or a DVD where you may have saved your older documents. You might be surprised what will turn up.
  • You can also go to your email account to check if you can send any attachments to other people. Usually what is sent the email is saved on your account and you can re-download it. But most importantly, make sure that this is done from a safe computer and make sure to remove the virus first.

More tips you can find on our forums, where you can also asks any questions about your ransomware problem.

How to Report Ransomware to Authorities?

In case your computer got infected with a ransomware infection, you can report it to the local Police departments. It can help authorities worldwide track and determine the perpetrators behind the virus that has infected your computer. Below, we have prepared a list with government websites, where you can file a report in case you are a victim of a cybercrime:

Cyber-security authorities, responsible for handling ransomware attack reports in different regions all over the world:

Reports may be responded to in different timeframes, depending on your local authorities.

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