THREAT REMOVAL

Remove Matrix Ransomware and Restore .EMAN Files

This article will aid you remove Matrix Ransomware effectively. Follow the removal instructions at the end.

The .EMAN Matrix Ransomware is the newest strain associated with the Matrix family of malware. Like previous versions it has an extensive list of modules that are launched, they impact every single area of the operating system. Depending on their configuration they can also lead to the installation of other threats — viruses, ransomware, miners and Trojans. Our guide explains how computer users can spot the infections and attempt to remove them.

Threat Summary

NameMatrix ransomware
TypeRansomware
Short DescriptionThe ransomware encrypts files on your computer and displays a ransom message afterward.
SymptomsThe ransomware will encrypt your files and put the extension .EMAN to them after it finishes its encryption process.
Distribution MethodSpam Emails, Email Attachments
Detection Tool See If Your System Has Been Affected by malware

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Malware Removal Tool

User ExperienceJoin Our Forum to Discuss Matrix ransomware.
Data Recovery ToolWindows Data Recovery by Stellar Phoenix Notice! This product scans your drive sectors to recover lost files and it may not recover 100% of the encrypted files, but only few of them, depending on the situation and whether or not you have reformatted your drive.

.EMAN Matrix Ransomware – Distribution

The .EMAN Matrix ransomware follows the same old distribution tactics as previous iterations of this family. It is very possible that the attacks are being operated by the same hacker or group behind previous attacks or the code has been customized/bought by another malicious actor. It is very possible that the code is for sale on the underground markets and that interested buyers can buy custom copies of the Matrix ransomware.

This particular threat is known to make heavy use of email SPAM messages — they are disguised as legitimate messages from well-known companies or services. The virus files can be either attached directly or hyperlinked in the body contents via in-line links. The call-to-action button leading to the infection may be disguised as a document download, link to a software update or another important action that the user must take.

A similar strategy is the use creation of fake web sites — they are designed to appear like any ordinary Internet portal or vendor download page. The hackers behind it may use tactics such as the registration of similar sounding domain names, security certificates and stolen content and/or design.

The Matrix ransomware files can be distributed via malicious payloads. Two of the most popular types are the following:

  • Documents — Macro-infected documents are a popular source of infections. They can be of any of the popular document types: presentations, rich text documents, spreadsheets and databases. Once they are opened by the targets a message box which will appear asking them to enable the built-in scripts. If this is done the built-in scripts will be started, they will lead to the virus installation.
  • Application Installers — The criminals can hijack the legitimate setup files of popular software often used by end users. This includes examples such as system utilities, productivity applications, creativity suites, multimedia players and etc.

Note that such threat can often be found on P2P networks as well which are used to spread various files among their users. One of the most popular example of this technology is BitTorrent. Scripts can also redirect the users to the fake sites: banners, pop-ups, in-line links, redirects and etc.

Advanced distribution tactics can make use of malicious browser plugins — they are made compatible with the most popular web browsers and advertised as enhancing their functionality. The individual strains are uploaded using stolen or fake developer credentials and user reviews in an attempt to advertise as much as possible. When they are installed on the target hosts typically they will modify the default options and redirect the users to a hacker-controlled site and then the virus infection will follow.

.EMAN Matrix Ransomware – Information

The .EMAN Matrix ransomware sample follows the same behavior patterns as previous strains of the malware family. One of the first actions that by default is run is the data extraction module, it is used to harvest sensitive information about the infected computer which is used to assign the individual victim ID of the computer. It may expose the victim’s identity by searching for strings that include the person’s name, address, interests, location and any stored account credentials. The other data that is used during the ID generation is made up of details about the installed hardware components, user settings and operating system variables.

This information can then be used by another module that is assigned to offer stealth protection — it will search for security software that can interfere with the ransomware’s correct execution — examples include anti-virus software, virtual machine hosts and debug (sandbox) environments. When this step has complete the hackers will have total control of the infected machines. At this point the rest of the modules can be downloaded and unpacked from the hacker-controlled servers.

An important part of the infection process is the manipulation of the Windows Registry — changed values belonging to the operating system can lead to severe performance issues. If application strings are affected then certain functions may be blocked.

Many Matrix ransomware family versions feature code that deletes system data: System Restore Points and Shadow Volume Copies.

Advanced infections not only will report the infections to the hacker-controlled servers, but will also lead to a Trojan virus deployment. It will use the established secure connection to spy on the victims, take over control of the machines and deploy other threats. A side effect of this is the deployment of cryptocurrency miners — scripts or small programs that leverage the available hardware resources in order to carry out complex calculations. They are very intensive on the system resources and when complete the malicious operators will be rewarded for the posted results of the complete job.

.EMAN Matrix Ransomware – Encryption Process

When all previous module have executed correctly the ransomware engine will be run. Like the previous Matrix ransomware sample the engine will process user data according to a built-in list, an example one is the following:

  • Archives
  • Backups
  • Databases
  • Music
  • Images
  • Videos

The victim files will be renamed with the .EMAN extension, the associated ransomware note will crafted in a file called #README_EMAN#.rtf#. The ransomare note will also be displayed as the user’s desktop.

Remove Matrix Ransomware and Restore .EMAN Files

If your computer got infected with the Matrix Ransomware ransomware virus, you should have a bit of experience in removing malware. You should get rid of this ransomware as quickly as possible before it can have the chance to spread further and infect other computers. You should remove the ransomware and follow the step-by-step instructions guide provided below.

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Martin Beltov

Martin graduated with a degree in Publishing from Sofia University. As a cyber security enthusiast he enjoys writing about the latest threats and mechanisms of intrusion.

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Attention! SensorsTechForum strongly recommends that all malware victims should look for assistance only by reputable sources. Many guides out there claim to offer free recovery and decryption for files encrypted by ransomware viruses. Be advised that some of them may only be after your money.

As a site that has been dedicated to providing free removal instructions for ransomware and malware since 2014, SensorsTechForum’s recommendation is to only pay attention to trustworthy sources.

How to recognize trustworthy sources:

  • Always check "About Us" web page.
  • Profile of the content creator.
  • Make sure that real people are behind the site and not fake names and profiles.
  • Verify Facebook, LinkedIn and Twitter personal profiles.


OFFER

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with Spy Hunter
We recommend you to download SpyHunter and run free scan to remove all virus files on your PC. This saves you hours of time and effort compared to doing the removal yourself.
SpyHunter 5 free remover allows you, subject to a 48-hour waiting period, one remediation and removal for results found. Read EULA and Privacy Policy


Windows Mac OS X

How to Remove Matrix ransomware from Windows.


Step 1: Boot Your PC In Safe Mode to isolate and remove Matrix ransomware

OFFER

Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
We Recommend To Scan Your PC with SpyHunter

Keep in mind, that SpyHunter’s scanner is only for malware detection. If SpyHunter detects malware on your PC, you will need to purchase SpyHunter's malware removal tool to remove the malware threats. Read our SpyHunter 5 review. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria

1. Hold Windows key() + R


2. The "Run" Window will appear. In it, type "msconfig" and click OK.


3. Go to the "Boot" tab. There select "Safe Boot" and then click "Apply" and "OK".
Tip: Make sure to reverse those changes by unticking Safe Boot after that, because your system will always boot in Safe Boot from now on.


4. When prompted, click on "Restart" to go into Safe Mode.


5. You can recognise Safe Mode by the words written on the corners of your screen.


Step 2: Uninstall Matrix ransomware and related software from Windows

Here is a method in few easy steps that should be able to uninstall most programs. No matter if you are using Windows 10, 8, 7, Vista or XP, those steps will get the job done. Dragging the program or its folder to the recycle bin can be a very bad decision. If you do that, bits and pieces of the program are left behind, and that can lead to unstable work of your PC, errors with the file type associations and other unpleasant activities. The proper way to get a program off your computer is to Uninstall it. To do that:


1. Hold the Windows Logo Button and "R" on your keyboard. A Pop-up window will appear.


2. In the field type in "appwiz.cpl" and press ENTER.


3. This will open a window with all the programs installed on the PC. Select the program that you want to remove, and press "Uninstall"
Follow the instructions above and you will successfully uninstall most programs.


Step 3: Clean any registries, created by Matrix ransomware on your computer.

The usually targeted registries of Windows machines are the following:

  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce

You can access them by opening the Windows registry editor and deleting any values, created by Matrix ransomware there. This can happen by following the steps underneath:

1. Open the Run Window again, type "regedit" and click OK.


2. When you open it, you can freely navigate to the Run and RunOnce keys, whose locations are shown above.


3. You can remove the value of the virus by right-clicking on it and removing it.
Tip: To find a virus-created value, you can right-click on it and click "Modify" to see which file it is set to run. If this is the virus file location, remove the value.

IMPORTANT!
Before starting "Step 4", please boot back into Normal mode, in case you are currently in Safe Mode.
This will enable you to install and use SpyHunter 5 successfully.

Step 4: Scan for Matrix ransomware with SpyHunter Anti-Malware Tool

1. Click on the "Download" button to proceed to SpyHunter's download page.


It is recommended to run a scan before purchasing the full version of the software to make sure that the current version of the malware can be detected by SpyHunter. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria.


2. After you have installed SpyHunter, wait for it to update automatically.

SpyHunter5-update-2018


3. After the update process has finished, click on the 'Malware/PC Scan' tab. A new window will appear. Click on 'Start Scan'.

SpyHunter5-Free-Scan-2018


4. After SpyHunter has finished scanning your PC for any files of the associated threat and found them, you can try to get them removed automatically and permanently by clicking on the 'Next' button.

SpyHunter-5-Free-Scan-Next-2018

If any threats have been removed, it is highly recommended to restart your PC.

Step 5 (Optional): Try to Restore Files Encrypted by Matrix ransomware.

Ransomware infections and Matrix ransomware aim to encrypt your files using an encryption algorithm which may be very difficult to decrypt. This is why we have suggested a data recovery method that may help you go around direct decryption and try to restore your files. Bear in mind that this method may not be 100% effective but may also help you a little or a lot in different situations.

1. Download the reccomended Data Recovery software by clicking on the link underneath:

Simply click on the link and on the website menus on top, choose Data Recovery - Data Recovery Wizard for Windows or Mac (depending on your OS), and then download and run the tool.


Windows Mac OS X

Get rid of Matrix ransomware from Mac OS X.


Step 1: Uninstall Matrix ransomware and remove related files and objects

OFFER
Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
We Recommend To Scan Your Mac with SpyHunter for Mac
Keep in mind, that SpyHunter for Mac needs to purchased to remove the malware threats. Click on the corresponding links to check SpyHunter’s EULA and Privacy Policy


1. Hit the ⇧+⌘+U keys to open Utilities. Another way is to click on “Go” and then click “Utilities”, like the image below shows:


2. Find Activity Monitor and double-click it:


3. In the Activity Monitor look for any suspicious processes, belonging or related to Matrix ransomware:

Tip: To quit a process completely, choose the “Force Quit” option.


4. Click on the "Go" button again, but this time select Applications. Another way is with the ⇧+⌘+A buttons.


5. In the Applications menu, look for any suspicious app or an app with a name, similar or identical to Matrix ransomware. If you find it, right-click on the app and select “Move to Trash”.


6: Select Accounts, after which click on the Login Items preference. Your Mac will then show you a list of items that start automatically when you log in. Look for any suspicious apps identical or similar to Matrix ransomware. Check the app you want to stop from running automatically and then select on the Minus (“-“) icon to hide it.


7: Remove any left-over files that might be related to this threat manually by following the sub-steps below:

  • Go to Finder.
  • In the search bar type the name of the app that you want to remove.
  • Above the search bar change the two drop down menus to “System Files” and “Are Included” so that you can see all of the files associated with the application you want to remove. Bear in mind that some of the files may not be related to the app so be very careful which files you delete.
  • If all of the files are related, hold the ⌘+A buttons to select them and then drive them to “Trash”.

In case you cannot remove Matrix ransomware via Step 1 above:

In case you cannot find the virus files and objects in your Applications or other places we have shown above, you can manually look for them in the Libraries of your Mac. But before doing this, please read the disclaimer below:

Disclaimer! If you are about to tamper with Library files on Mac, be sure to know the name of the virus file, because if you delete the wrong file, it may cause irreversible damage to your MacOS. Continue on your own responsibility!

1: Click on "Go" and Then "Go to Folder" as shown underneath:

2: Type in "/Library/LauchAgents/" and click Ok:

3: Delete all of the virus files that have similar or the same name as Matrix ransomware. If you believe there is no such file, do not delete anything.

You can repeat the same procedure with the following other Library directories:

→ ~/Library/LaunchAgents
/Library/LaunchDaemons

Tip: ~ is there on purpose, because it leads to more LaunchAgents.


Step 2: Scan for and remove malware from your Mac

When you are facing problems on your Mac as a result of unwanted scripts, programs and malware, the recommended way of eliminating the threat is by using an anti-malware program. Combo Cleaner offers advanced security features along with other modules that will improve your Mac’s security and protect it in the future.


Step 3 (Optional): Try to Restore Files Encrypted by Matrix ransomware on your Mac.

Ransomware for Mac Matrix ransomware aims to encode all your files using an encryption algorithm which may be very difficult to decode, unless you pay money.

This is why we have suggested a data recovery method that may help you go around direct decryption and try to restore your files, but only in some cases. Bear in mind that this method may not be 100% effective but may also help you a little or a lot in different situations.

1. Download the recommended Data Recovery Mac app by clicking on the link underneath:


Matrix ransomware FAQ

What is Matrix ransomware ransomware and how does it work?

Matrix ransomware is a ransomware infection - the malicious software that enters your computer silently and blocks either access to the computer itself or encrypt your files.

Many ransomware viruses use sophisticated encryption algorithm how to make your files inaccessible. The goal of ransomware infections is to demand that you pay a ransom payment to get access to your files back.

How does Matrix ransomware ransomware infect my computer?

Via several ways.Matrix ransomware Ransomware infects computers by being sent via phishing e-mails, containing virus attachment.

This attachment is usually masked as an important document, like an invoice, bank document or even a plane ticket and it looks very convincing to users.

After you download and execute this attachment, a drive-by download occurs and your computer is infected with the ransomware virus.

Another way, you may become a victim of Matrix ransomware is if you download a fake installer, crack or patch from a low reputation website or if you click on a virus link. Many users report getting a ransomware infection by downloading torrents.

How to open .Matrix ransomware files?

You can't. At this point the .Matrix ransomware files are encrypted. You can only open them once they are decrypted.

Decryptor did not decrypt my data. What now?

Do not panic and backup the files. If a decryptor did not decrypt your .Matrix ransomware files successfully, then do not despair, because this virus is still new.

One way to restore files, encrypted by Matrix ransomware ransomware is to use a decryptor for it. But since it's a new virus, advised that the decryption keys for it may not be out yet and available to the public. We will update this article and keep you posted as soon as this decryptor is released.

How Do I restore ".Matrix ransomware" files (Other Methods)?

Yes, sometimes files can be restored. We have suggested several file recovery methods that could work if you want to restore .Matrix ransomware files.

These methods are in no way 100% guarantee that you will be able to get your files back. But if you have a backup, your chances of success are much greater.

How do I get rid of Matrix ransomware ransomware virus?

The safest way and the most efficient one for the removal of this ransomware infection is the use a professional anti malware software. It will scan for and locate Matrix ransomware ransomware and then remove it without causing any additional harm to your important .Matrix ransomware files.

Also, keep in mind that viruses like Matrix ransomware ransomware also install Trojans and keyloggers that can steal your passwords and accounts. Scanning your computer with an anti-malware software will make sure that all of these virus components are removed and your computer is protected in the future.

What to Do If nothing works?

There is still a lot you can do. If none of the above methods seem to work for you, then try these methods:

  • Try to find a safe computer from where you can can login on your own line accounts like One Drive, iDrive, Google Drive and so on.
  • Try to contact your friends, relatives and other people so that they can check if they have some of your important photos or documents just in case you sent them.
  • Also, check if some of the files that were encrypted it can be re-downloaded from the web.
  • Another clever way to get back some of your files is to find another old computer, a flash drive or even a CD or a DVD where you may have saved your older documents. You might be surprised what will turn up.
  • You can also go to your email account to check if you can send any attachments to other people. Usually what is sent the email is saved on your account and you can re-download it. But most importantly, make sure that this is done from a safe computer and make sure to remove the virus first.

More tips you can find on our forums, where you can also asks any questions about your ransomware problem.

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