THREAT REMOVAL

How to Find Decryption Key for Files Encrypted by Ransomware

fix-your-malware-problem-sensorstechforumCrypto-viruses are an increasing menace that aims to turn your day the other way around, making you pay to cyber-criminals for keys that were encrypted. And what is worse is that cyber-crooks constantly keep developing new and more sophisticated ways to increase the defense of their viruses, implementing combined encryption keys that travel safely to their servers. However, there still are those ransomware viruses that send unencrypted information, allowing you, the user to sniff out traffic from your computer and with luck to get the decryption key for your files. We have designed to make a tutorial which is as simple as possible to theoretically explain how could you detect your decryption key by sniffing out your web traffic using Wireshark.

Useful Advice: Before actually engaging in any network sniffing or other methods we have suggested below, it is urgently advisable to do it from a safe and secure computer system unaffected by any type of malware. If you want to make sure that your computer system is 100% safe while you are following these instructions, experts often advise to download an advanced anti-malware tool which is frequently updated and features next-gen active protection against viruses to see if your PC is safe:

Download

Malware Removal Tool


Spy Hunter scanner will only detect the threat. If you want the threat to be automatically removed, you need to purchase the full version of the anti-malware tool.Find Out More About SpyHunter Anti-Malware Tool / How to Uninstall SpyHunter

How It Works – Brief Explanation

Bear in mind that this solution is only theoretical since different ransomware viruses perform different activities on user PCs. To best clarify that, most ransomware viruses use encryption algorithm – a cryptic language replacing the original language code of the files, making them inaccessible. The two most widely used encryption algorithms are RSA and AES encryption algorithms. Both of them are extremely strong and impenetrable. In the past, most malware writers used only one encryption cipher in a special manner. The standard action for the ransomware virus was in the following consequence:

  • Drop it’s payload.
  • Modify the Windows Registry Editor to run on startup or after the specific action is done.
  • Delete backups and perform other activities.
  • Encrypt the files.
  • Send the decryption key in a file or as a communication directly to the command and control (C&C) center of the cyber-criminals.
  • Drop it’s ransom note and other support files that notify the user of this “complication”.

However, since malware researchers have united their resources and put a lot of effort to detect codes in the flaw or capture decryption keys and develop free decrypters, malware writers have also made quite the improvements themselves. One of those improvements is implementing a two-way encryption, using a combination of RSA and AES encryption algorithms.

In brief, they did not just encrypt your files with one of the ciphers, but now they also use a second encryption algorithm to encrypt the decryption key in a special file which is then sent to their servers. These files are impossible to decrypt, and users are hopelessly looking for alternative methods to decrypt them.

For more information on this encryption method, please visit:

Ransomware Encryption Explained – Why Is It So Effective?

Another tactic the cyber-crook “devs” started to use is a so-called cipher block chaining. This is a mode that briefly explained, breaks the file if you try to tamper with it, making any form of recovery completely impossible.

So, here is where we are. At this point, there are even new developments in the world of ransomware, which are yet to be revealed.

It is very difficult to stay ahead of ransomware, but despite all, we have decided to show you how to use Wireshark to your benefit and hopefully intercept HTTP traffic in the correct moment. However, bear in mind that these instructions are THEORETICAL, and there are a lot of factors that may prevent them from working in an actual situation. Still, it is better than not trying before paying the ransom, right?

Using Wireshark to Find Decryption Key

Before downloading and using Wireshark – one of the most widely used network sniffers out there, you should have the malware’s executable on standby and infect your computer once again. However, bear in mind that some ransomware viruses perform new encryption every time a computer is restarted as well, so you should also configure Wireshark to run automatically on startup. Let’s begin!

Step 1: Download Wireshark on your computer by clicking on the following buttons( for your version of Windows)

Download

Wireshark

Step 2: Run, configure and learn how to sniff packets with Wireshark. To learn how to start analyzing packets and check where your packets save the data, you should open Wireshark first and then choose your active network interface for analyzing packets. For most users, that would be the interface with traffic bouncing up and down on it’s right. You should choose it and click twice fast to start sniffing:

1-decrypt-files-wireshark-sensorstechforum

Step 3: Sniffing packets. Since ransomware viruses communicate via HTTP traffic, you should filter all the packets first. Here is how the packets look initially after you choose your interface and sniff traffic from it:

2-ransomware-decryption-keys-mixed-sensorstechforum

To intercept only HTTP traffic, you should type the following into the display filter bar:

http.request – to intercept the requested traffic

Once filtered it should look like this:

http-traffic-sensorstechforum-filtered

You can also filter the source and destination IP addresses by scrolling up and down and choosing one address, then right clicking on it and navigating to the following feature:

filter-host-dest-sensorstechforum

Step 4: Configure Wireshark to run automatically. To do this, first, you should go to the command prompt of your computer by typing cmd on your Windows search and running it. From there, type the following command with capital “-D” setting to get the unique key for your interface. The keys should look like the following:

wireshark-keys-sensorstechforum

Step 5: Copy the key for your active connection and create a New Text Document and in it write the following code:

→ wireshark -i 13MD2812-7212-3F21-4723-923F9G239F823(<= Your copied key) –k

You can additionally modify the command by adding the –w letter and creating a name for the file that will save it onto your computer, allowing you to analyze the packets. The result should look similarly to this one:

wireshark-sensorstechforum-text-file

Step 6: Save the newly created text document as a .bat file, by going to File>Save As… and choosing All Files after which typing .BAT as a file extension, like the picture below shows. Make sure the name of the file and the location where you save it are easy to find:

sensorstechforum-pic-wireshark-save-as-all-files

Step 7: Paste the .bat file in the Windows startup folder. The original location of the folder is:

→ C:\Users\Username\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup,/p>

To easily access it, press Windows Button + R key combination and in the Window box type – shell:startup, like the picture below shows and click OK:

shell-startup-bat-file-sensorstechforum
wireshark-startup-sensorstechforum

After your computer is restarted, if the ransomware virus encrypts your files after which generates a key and sends it to the cyber-criminals’ servers, you should be able to intercept the communication packets and analyze them.

Step 8: How to analyze the traffic?

To analyze the traffic of a given packet, simply right-click it and then click on the following to intercept the traffic:

intercept-traffic-sensorstechforum-ransomware

After doing this, a Window will appear with the information. Make sure to inspect the information carefully and look for keywords that give away the encryption keys, like encrypted, RSA, AES, etc. Take your time and check the packets’ size, make sure that they are similar to the size of a key file.

intercept-stream-sensorstechforum-intercepted

Sniffing Ransomware Decryption Keys – Things You Need To Know

Like mentioned before, this tutorial is fully theoretical and in case you cannot cope with it and sniff out the keys, we strongly advise you to remove the ransomware that has infected you and attempt restoring your files using the step-by-step instructions below. Also, if you are going to attempt this method, we strongly advise you to test it out first on your computer and see the traffic. An example of how researchers have identified traffic by ransomware is the research, performed by PaloAlto network experts on Locky ransomware, which we also advise you to check.

Avatar

Ventsislav Krastev

Ventsislav is a cybersecurity expert at SensorsTechForum since 2015. He has been researching, covering, helping victims with the latest malware infections plus testing and reviewing software and the newest tech developments. Having graduated Marketing as well, Ventsislav also has passion for learning new shifts and innovations in cybersecurity that become game changers. After studying Value Chain Management, Network Administration and Computer Administration of System Applications, he found his true calling within the cybersecrurity industry and is a strong believer in the education of every user towards online safety and security.

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Attention! SensorsTechForum strongly recommends that all malware victims should look for assistance only by reputable sources. Many guides out there claim to offer free recovery and decryption for files encrypted by ransomware viruses. Be advised that some of them may only be after your money.

As a site that has been dedicated to providing free removal instructions for ransomware and malware since 2014, SensorsTechForum’s recommendation is to only pay attention to trustworthy sources.

How to recognize trustworthy sources:

  • Always check "About Us" web page.
  • Profile of the content creator.
  • Make sure that real people are behind the site and not fake names and profiles.
  • Verify Facebook, LinkedIn and Twitter personal profiles.


OFFER

REMOVE IT NOW (PC)
with Anti-Malware
We recommend you to download SpyHunter and run free scan to remove all virus files on your PC. This saves you hours of time and effort compared to doing the removal yourself.
SpyHunter 5 free remover allows you, subject to a 48-hour waiting period, one remediation and removal for results found. Read EULA and Privacy Policy


Windows Mac OS X

How to Remove Ransomware from Windows.


Step 1: Boot Your PC In Safe Mode to isolate and remove Ransomware

OFFER

Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
We Recommend To Scan Your PC with SpyHunter

Keep in mind, that SpyHunter’s scanner is only for malware detection. If SpyHunter detects malware on your PC, you will need to purchase SpyHunter's malware removal tool to remove the malware threats. Read our SpyHunter 5 review. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria

1. Hold Windows key() + R


2. The "Run" Window will appear. In it, type "msconfig" and click OK.


3. Go to the "Boot" tab. There select "Safe Boot" and then click "Apply" and "OK".
Tip: Make sure to reverse those changes by unticking Safe Boot after that, because your system will always boot in Safe Boot from now on.


4. When prompted, click on "Restart" to go into Safe Mode.


5. You can recognise Safe Mode by the words written on the corners of your screen.


Step 2: Uninstall Ransomware and related software from Windows

Here is a method in few easy steps that should be able to uninstall most programs. No matter if you are using Windows 10, 8, 7, Vista or XP, those steps will get the job done. Dragging the program or its folder to the recycle bin can be a very bad decision. If you do that, bits and pieces of the program are left behind, and that can lead to unstable work of your PC, errors with the file type associations and other unpleasant activities. The proper way to get a program off your computer is to Uninstall it. To do that:


1. Hold the Windows Logo Button and "R" on your keyboard. A Pop-up window will appear.


2. In the field type in "appwiz.cpl" and press ENTER.


3. This will open a window with all the programs installed on the PC. Select the program that you want to remove, and press "Uninstall"
Follow the instructions above and you will successfully uninstall most programs.


Step 3: Clean any registries, created by Ransomware on your computer.

The usually targeted registries of Windows machines are the following:

  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce

You can access them by opening the Windows registry editor and deleting any values, created by Ransomware there. This can happen by following the steps underneath:

1. Open the Run Window again, type "regedit" and click OK.


2. When you open it, you can freely navigate to the Run and RunOnce keys, whose locations are shown above.


3. You can remove the value of the virus by right-clicking on it and removing it.
Tip: To find a virus-created value, you can right-click on it and click "Modify" to see which file it is set to run. If this is the virus file location, remove the value.

IMPORTANT!
Before starting "Step 4", please boot back into Normal mode, in case you are currently in Safe Mode.
This will enable you to install and use SpyHunter 5 successfully.

Step 4: Scan for Ransomware with SpyHunter Anti-Malware Tool

1. Click on the "Download" button to proceed to SpyHunter's download page.


It is recommended to run a scan before purchasing the full version of the software to make sure that the current version of the malware can be detected by SpyHunter. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria.


2. After you have installed SpyHunter, wait for it to update automatically.

SpyHunter5-update-2018


3. After the update process has finished, click on the 'Malware/PC Scan' tab. A new window will appear. Click on 'Start Scan'.

SpyHunter5-Free-Scan-2018


4. After SpyHunter has finished scanning your PC for any files of the associated threat and found them, you can try to get them removed automatically and permanently by clicking on the 'Next' button.

SpyHunter-5-Free-Scan-Next-2018

If any threats have been removed, it is highly recommended to restart your PC.

Step 5 (Optional): Try to Restore Files Encrypted by Ransomware.

Ransomware infections and Ransomware aim to encrypt your files using an encryption algorithm which may be very difficult to decrypt. This is why we have suggested a data recovery method that may help you go around direct decryption and try to restore your files. Bear in mind that this method may not be 100% effective but may also help you a little or a lot in different situations.

1. Download the reccomended Data Recovery software by clicking on the link underneath:

Simply click on the link and on the website menus on top, choose Data Recovery - Data Recovery Wizard for Windows or Mac (depending on your OS), and then download and run the tool.


Windows Mac OS X

Get rid of Ransomware from Mac OS X.


Step 1: Uninstall Ransomware and remove related files and objects

OFFER
Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
We Recommend To Scan Your Mac with SpyHunter for Mac
Keep in mind, that SpyHunter for Mac needs to purchased to remove the malware threats. Click on the corresponding links to check SpyHunter’s EULA and Privacy Policy


1. Hit the ⇧+⌘+U keys to open Utilities. Another way is to click on “Go” and then click “Utilities”, like the image below shows:


2. Find Activity Monitor and double-click it:


3. In the Activity Monitor look for any suspicious processes, belonging or related to Ransomware:

Tip: To quit a process completely, choose the “Force Quit” option.


4. Click on the "Go" button again, but this time select Applications. Another way is with the ⇧+⌘+A buttons.


5. In the Applications menu, look for any suspicious app or an app with a name, similar or identical to Ransomware. If you find it, right-click on the app and select “Move to Trash”.


6: Select Accounts, after which click on the Login Items preference. Your Mac will then show you a list of items that start automatically when you log in. Look for any suspicious apps identical or similar to Ransomware. Check the app you want to stop from running automatically and then select on the Minus (“-“) icon to hide it.


7: Remove any left-over files that might be related to this threat manually by following the sub-steps below:

  • Go to Finder.
  • In the search bar type the name of the app that you want to remove.
  • Above the search bar change the two drop down menus to “System Files” and “Are Included” so that you can see all of the files associated with the application you want to remove. Bear in mind that some of the files may not be related to the app so be very careful which files you delete.
  • If all of the files are related, hold the ⌘+A buttons to select them and then drive them to “Trash”.

In case you cannot remove Ransomware via Step 1 above:

In case you cannot find the virus files and objects in your Applications or other places we have shown above, you can manually look for them in the Libraries of your Mac. But before doing this, please read the disclaimer below:

Disclaimer! If you are about to tamper with Library files on Mac, be sure to know the name of the virus file, because if you delete the wrong file, it may cause irreversible damage to your MacOS. Continue on your own responsibility!

1: Click on "Go" and Then "Go to Folder" as shown underneath:

2: Type in "/Library/LauchAgents/" and click Ok:

3: Delete all of the virus files that have similar or the same name as Ransomware. If you believe there is no such file, do not delete anything.

You can repeat the same procedure with the following other Library directories:

→ ~/Library/LaunchAgents
/Library/LaunchDaemons

Tip: ~ is there on purpose, because it leads to more LaunchAgents.


Click the button below below to download SpyHunter for Mac and scan for Ransomware:


Download

SpyHunter for Mac



Step 3 (Optional): Try to Restore Files Encrypted by Ransomware.

Ransomware infections and Ransomware aim to encrypt your files using an encryption algorithm which may be very difficult to decrypt. This is why we have suggested a data recovery method that may help you go around direct decryption and try to restore your files. Bear in mind that this method may not be 100% effective but may also help you a little or a lot in different situations.

1. Download the reccomended Data Recovery software by clicking on the link underneath:

Simply click on the link and on the website menus on top, choose Data Recovery - Data Recovery Wizard for Windows or Mac (depending on your OS), and then download and run the tool.


Ransomware FAQ

What is Ransomware ransomware and how does it work?

Ransomware is a ransomware infection - the malicious software that enters your computer silently and blocks either access to the computer itself or encrypt your files.

Many ransomware viruses use sophisticated encryption algorithm how to make your files inaccessible. The goal of ransomware infections is to demand that you pay a ransom payment to get access to your files back.

How does Ransomware ransomware infect my computer?

Via several ways.Ransomware Ransomware infects computers by being sent via phishing e-mails, containing virus attachment.

This attachment is usually masked as an important document, like an invoice, bank document or even a plane ticket and it looks very convincing to users.

After you download and execute this attachment, a drive-by download occurs and your computer is infected with the ransomware virus.

Another way, you may become a victim of Ransomware is if you download a fake installer, crack or patch from a low reputation website or if you click on a virus link. Many users report getting a ransomware infection by downloading torrents.

How to open .Ransomware files?

You can't. At this point the .Ransomware files are encrypted. You can only open them once they are decrypted.

Decryptor did not decrypt my data. What now?

Do not panic and backup the files. If a decryptor did not decrypt your .Ransomware files successfully, then do not despair, because this virus is still new.

One way to restore files, encrypted by Ransomware ransomware is to use a decryptor for it. But since it's a new virus, advised that the decryption keys for it may not be out yet and available to the public. We will update this article and keep you posted as soon as this decryptor is released.

How Do I restore ".Ransomware" files (Other Methods)?

Yes, sometimes files can be restored. We have suggested several file recovery methods that could work if you want to restore .Ransomware files.

These methods are in no way 100% guarantee that you will be able to get your files back. But if you have a backup, your chances of success are much greater.

How do I get rid of Ransomware ransomware virus?

The safest way and the most efficient one for the removal of this ransomware infection is the use a professional anti malware software. It will scan for and locate Ransomware ransomware and then remove it without causing any additional harm to your important .Ransomware files.

Also, keep in mind that viruses like Ransomware ransomware also install Trojans and keyloggers that can steal your passwords and accounts. Scanning your computer with an anti-malware software will make sure that all of these virus components are removed and your computer is protected in the future.

What to Do If nothing works?

There is still a lot you can do. If none of the above methods seem to work for you, then try these methods:

  • Try to find a safe computer from where you can can login on your own line accounts like One Drive, iDrive, Google Drive and so on.
  • Try to contact your friends, relatives and other people so that they can check if they have some of your important photos or documents just in case you sent them.
  • Also, check if some of the files that were encrypted it can be re-downloaded from the web.
  • Another clever way to get back some of your files is to find another old computer, a flash drive or even a CD or a DVD where you may have saved your older documents. You might be surprised what will turn up.
  • You can also go to your email account to check if you can send any attachments to other people. Usually what is sent the email is saved on your account and you can re-download it. But most importantly, make sure that this is done from a safe computer and make sure to remove the virus first.

More tips you can find on our forums, where you can also asks any questions about your ransomware problem.

26 Comments

  1. AvatarWATERCHILD

    I have tried to follow your recommendations about wireshark and somehow I get to find several lines that contain the following description in “info”:

    “Server Hello, Certificate, Certificate status, Server key exchange, Server Hello done”
    “Client key exchange, Change Cipher Spec, Encrypted Handshake message”
    Then Application Data……

    And this goes on and on all the time between one source and one destination (always the same).

    I can do a right click on the line, then “follow” and “TCP” : it opens a window with a dialogue but i don’t know if I could find in it a “key” and I don’t know either how to recognize it. It doesn’t look like a common text, but includes a mix between words, net adresses, symbols…

    Let’s assume it’s possible ang I find it, how then coul I use it? I wouldn’t know how to build my own working decryptor.

    Is there anyone here who knows more about all of this and tried the way of wireshark sniffing and would have some advice to help me use the software and get to discover my “key”?

    Thank you for your time

    Reply
    1. AvatarVencislav Krustev

      Hello, please see the following filters which you can use on the filter box on top of where the packets are of your Wireshark software:

      1. ip.addr ==10.0.0.1 [Sets a filter for any packet with 10.0.0.1, as either the
      source or dest]

      2. ip.addr==10.0.0.1 && ip.addr==10.0.0.2 [sets
      a conversation filter between the two defined IP addresses]

      3. http or dns [sets
      a filter to display all http and dns]

      4. tcp.port==4000
      [sets a filter for any TCP packet with 4000 as a source or dest port]

      5. tcp.flags.reset==1
      [displays all TCP resets]

      6. http.request
      [displays all HTTP GET requests]

      7. tcp contains
      traffic [displays all TCP packets that contain the word ‘traffic’.
      Excellent when searching on a specific string or user ID]

      8. !(arp or icmp or
      dns) [masks out arp, icmp, dns, or whatever other protocols may be
      background noise. Allowing you to focus on the traffic of interest]

      9. udp contains
      33:27:58 [sets a filter for the HEX values of 0x33 0x27 0x58 at any
      offset]

      10. tcp.analysis.retransmission
      [displays all retransmissions in the trace. Helps when tracking down slow
      application performance and packet loss]

      You can also find other useful recommendations there. Also, bear in mind that you should focus on the POST traffic when an infection takes place. If you have the malware sample, try to reinfect a testing computer while monitoring the packets. This may help you gain a deeper understanding on how the malware communicates.

      In addition to this, when you “Follow TCP Stream” of a given packet, Wireshark has the so-called “SSL Dissector” which in some cases can be used to decipher some of the data in there and make sense of it. Ransomware is constantly evolving, however and may not also directly send the decryption key, but instead upload a .KEY file to the cyber-criminals’ command servers which is also encrypted with a strong algorithm. So if you are using WIreshark, first make sure the virus does not create such a file and directly sends the information via TCP or other form.

      Reply
  2. AvatarAriel santos

    Is it work with Cerber ransomware?

    Reply
  3. AvatarCalin

    I have been infected by spora. I have the html file with my ID and a lot of pairs with encripted and non encripted files. Can you extract the encription keys from all of these in order to decript the rest of my files? Or do you know somebody who can do it? Thanks.
    calin.huidu@gmail.com

    Reply
  4. AvatarThomas KAltenstadler

    Tolle Methode. Manchmal geht es auch einfacher wenn man die Lücken von Dharma kennt. Wir werden diese nicht posten, da wir sonst die Programmierer darauf aufmerksam machen.

    Reply
  5. AvatarCarlos Tapia

    Hi, Is it possible to decrypt files encrypted with the Rapid Ramsomware virus?

    Hello, has anyone managed to successfully decrypt files encrypted with the Rapid Ransomware?

    Reply
  6. AvatarCarlos Tapia

    Hello, has anyone managed to successfully decrypt files encrypted with the Rapid Ransomware?

    Reply
  7. AvatarCarlos Q

    Me infectó mis archivos un virus que agrega la extension .krab, cómo puedo desencriptar los archivos.

    Reply
  8. AvatarKevin

    Hey I just got infected by Hermes 2.1 available on the net

    Reply
  9. AvatarAllan

    Bonjour l’odinateur de mon patron est infecté que faire cela contient de nombreux document sensible et important. Il est infecté par Grandcrab V4 je peut avoir une clé qui fonctionne pour ton débloquer et supprimer ce malware s’il vous plait.

    Reply
  10. AvatarAayush Rohan

    Please help me the .moresa virus extention is not decrypted by the Stop Decrypter from my computer all my files have been decrypted with this moresa virus
    No key for ID: PBADSc0wL8KOzd5eGIaVThjIPeGxRqrsQgvU3qt1 (.moresa )
    No key for ID: thCga3VaHug7jcvBWukhPrjC7a214iSfVCsbRuQi (.moresa )
    Unidentified ID: PBADSc0wL8KOzd5eGIaVThjIPeGxRqrsQgvU3qt1 (.moresa )
    Unidentified ID: thCga3VaHug7jcvBWukhPrjC7a214iSfVCsbRuQi (.moresa )
    Proof is below
    —————————————-
    STOPDecrypter v2.0.2.3
    OS Microsoft Windows NT 6.2.9200.0, .NET Framework Version 4.0.30319.42000—————————————-

    Error on file ‘E:\autorun.inf\lpt3.Drive_is_protected_against_flash_viruses_by_RegRun’: System.ArgumentException: FileStream will not open Win32 devices such as disk partitions and tape drives. Avoid use of “\\.\” in the path.
    at System.IO.FileStream.Init(String path, FileMode mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32 bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath, Boolean bFromProxy, Boolean useLongPath, Boolean checkHost)
    at System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access)
    at STOPDecrypter.Decrypter.FileIsSupported(String filepath)
    at STOPDecrypter.MainForm.DecryptDirectory(String location, Boolean delete)
    Error on file ‘E:\comment.htt\lpt3.Drive_is_protected_against_flash_viruses_by_RegRun’: System.ArgumentException: FileStream will not open Win32 devices such as disk partitions and tape drives. Avoid use of “\\.\” in the path.
    at System.IO.FileStream.Init(String path, FileMode mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32 bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath, Boolean bFromProxy, Boolean useLongPath, Boolean checkHost)
    at System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access)
    at STOPDecrypter.Decrypter.FileIsSupported(String filepath)
    at STOPDecrypter.MainForm.DecryptDirectory(String location, Boolean delete)
    Error on file ‘E:\desktop.ini\lpt3.Drive_is_protected_against_flash_viruses_by_RegRun’: System.ArgumentException: FileStream will not open Win32 devices such as disk partitions and tape drives. Avoid use of “\\.\” in the path.
    at System.IO.FileStream.Init(String path, FileMode mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32 bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath, Boolean bFromProxy, Boolean useLongPath, Boolean checkHost)
    at System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access)
    at STOPDecrypter.Decrypter.FileIsSupported(String filepath)
    at STOPDecrypter.MainForm.DecryptDirectory(String location, Boolean delete)
    Error: System.UnauthorizedAccessException: (5) Access is denied: [E:\System Volume Information]
    at Alphaleonis.Win32.NativeError.ThrowException(UInt32 errorCode, String readPath, String writePath) in C:\Users\jjangli\Documents\GitHub\AlphaFS\AlphaFS\NativeError.cs:line 121
    at Alphaleonis.Win32.Filesystem.FindFileSystemEntryInfo.ThrowPossibleException(UInt32 lastError, String pathLp) in C:\Users\jjangli\Documents\GitHub\AlphaFS\AlphaFS\Filesystem\FindFileSystemEntryInfo.cs:line 409
    at Alphaleonis.Win32.Filesystem.FindFileSystemEntryInfo.FindFirstFile(String pathLp, WIN32_FIND_DATA& win32FindData, Boolean suppressException) in C:\Users\jjangli\Documents\GitHub\AlphaFS\AlphaFS\Filesystem\FindFileSystemEntryInfo.cs:line 297
    at Alphaleonis.Win32.Filesystem.FindFileSystemEntryInfo.d__88`1.MoveNext() in C:\Users\jjangli\Documents\GitHub\AlphaFS\AlphaFS\Filesystem\FindFileSystemEntryInfo.cs:line 466
    at STOPDecrypter.MainForm.DecryptDirectory(String location, Boolean delete)
    ———————————————–

    Dear Sir my Computer has completely Damaged by newest Ransomware virus extention
    ” .moresa “. This extention has been attached with all of my computer files pictures videos pdf software. Though virus has removed after using SpyHunter Anti-Malware Tool. But now my all personal data is not decrypting due to this ” .moresa ” extention virus. Please help me thanks. I received the following data from the hackers:
    ATTENTION!

    Don’t worry my friend, you can return all your files!
    All your files like photos, databases, documents and other important are encrypted with strongest encryption and unique key.
    The only method of recovering files is to purchase decrypt tool and unique key for you.
    This software will decrypt all your encrypted files.
    What guarantees you have?
    You can send one of your encrypted file from your PC and we decrypt it for free.
    But we can decrypt only 1 file for free. File must not contain valuable information.
    You can get and look video overview decrypt tool:
    https://we.tl/t-aSdhfTOs1G
    Price of private key and decrypt software is $980.
    Discount 50% available if you contact us first 72 hours, that’s price for you is $490.
    Please note that you’ll never restore your data without payment.
    Check your e-mail “Spam” or “Junk” folder if you don’t get answer more than 6 hours.

    To get this software you need write on our e-mail:
    vengisto@firemail.cc

    Reserve e-mail address to contact us:
    vengisto@india.com

    Support Telegram account:
    @datarestore

    Your personal ID:
    069OspdywaduiShdktrecthCga3VaHug7jcvBWukhPrjC7a214iSfVCsbRuQi

    Now my personal Files are in the following shape:
    .cdr, .pdf, .jpeg. etc etc

    Reply
  11. Avatarelkhaldi

    HI,
    I have also the same trouble since april 22nd
    I have tried several methods but in vain
    need help

    Reply
  12. Avatarsam

    anyone has encountered “stone” encryption? i definitely need a solution, it has affected pictures of my late father and brother.

    Reply
  13. AvatarNiyal Nagar

    Hello,
    Actaully my files are infected with encryption and asking me for money and i can’t afford his asking price.
    my Files are infected with the extension of .recuz
    please help me to retrieve my files.
    Here this is the guy who is calling us friend but he is stigma on the human being.
    and this is the readme text file lines.

    ATTENTION!

    Don’t worry my friend, you can return all your files!
    All your files like photos, databases, documents and other important are encrypted with strongest encryption and unique key.
    The only method of recovering files is to purchase decrypt tool and unique key for you.
    This software will decrypt all your encrypted files.
    What guarantees you have?
    You can send one of your encrypted file from your PC and we decrypt it for free.
    But we can decrypt only 1 file for free. File must not contain valuable information.
    You can get and look video overview decrypt tool:

    Price of private key and decrypt software is $980.
    Discount 50% available if you contact us first 72 hours, that’s price for you is $490.
    Please note that you’ll never restore your data without payment.
    Check your e-mail “Spam” or “Junk” folder if you don’t get answer more than 6 hours.

    To get this software you need write on our e-mail:
    bufalo@firemail.cc

    Reserve e-mail address to contact us:
    gorentos@bitmessage.ch

    Our Telegram account:
    @datarestore

    Your personal ID:
    091hushF63iUYSFDsdf7ULShpYyln4fiZkjMaQ6NbXD5vUCTYp5ieGdNCcq4

    Reply
    1. AvatarNiyal Nagar

      Sorry it was not .RECUZ but it is .REZUC
      As Nabin’s data is infected, same my data is infected with this .REZUC

      Reply
  14. Avatarvasidir

    Bonjour,
    je suis infecté par le virus .radman qui a decrypté tout mes fichiers. y’a t’il une solution pour decrypter mes fichiers?
    j’ai essayé:
    – Stopdecrypter
    – Rakhnidecryptor
    – …etc
    mais rien de positif.
    Merci

    Reply
  15. AvatarTA

    my system is ransome ware phobos. how can I descript my files.

    Reply
    1. Gergana IvanovaGergana Ivanova

      Hi, TA!

      Currently, no decrypter for Phobos ransomware is available. However, we recommend that you save your encrypted files and wait for a decrypter. Security researchers may be able to crack its code soon. Meanwhile, you can try alternative data recovery software as suggested in Step 5 from this how-to guide.

      Reply
  16. Avatarsamnawi

    Is anyone has experience with .tocue ransomware? I try to use STOPDecryptor, but seems like there is no offline ID.
    Then I looking for the ID, follow this guidance, but feel confuse in the step number 8. how to choose or which the appropriate packet that we should follow the stream?

    Reply
  17. Avataratrisa

    HERAD Extension File Ransom Virus

    Hi,
    All my computer files have been infected and the .heard extension has been added to all files.
    Please help to resolve the problem.
    Thank you

    Reply
  18. AvatarJummadon

    How to decrypt “RSALIVE” extension ransomware infected file?

    Reply
    1. Gergana IvanovaGergana Ivanova

      Hi Jummadon,

      Here you can read more about the ransomware here – https://sensorstechforum.com/rsalive-virus-remove/
      Unfortunately, at this point no free decryption tool for Scarab ransomware versions is available. So back up your .RSALIVE encrypted files and wait for a solution. While you are waiting you can try to restore .rsalive files with the help of the alternative methods mentioned in Step 5 form the removal guide above.

      Reply
  19. AvatarCaio

    How to decrypt MTOGAS extension ransomware infected files? I got so many troubles, please i need help!

    I tried STOPDecryptor, restore the operational system and another things.

    Reply
  20. Avatarsanjay patel

    everybody got a random encryption, we just need to find encryption method for decrypting files.

    Reply
  21. AvatarBuzz

    My files are encrypted by .npsk extension

    for decryption process i need the same ransome-were program.
    my ransome-were was deleted

    Any one With solution please please Reply —

    Reply

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