Ransomware is currently affecting thousands of users on a global scale. Victims are typically asked to pay a certain amount of money in order to have their files restored via a unique decryption key. Ransomware scenarios may vary from case to case but the bottom line is always the same – ransom money (usually in bitcoin) transferred to the cyber crooks’ accounts. On top of that extortion, victims often stumble upon other forms of cyber fraud while searching online for ways to decrypt their data.
Don’t trust untrustworthy and untested methods
We are presently witnessing untenable solutions for ransomware such as TeslaCrypt, promoted on security forums and pages (our own included). Even though we haven’t had the chance to test all of the promoted methods, we believe it is dishonest to demand even more money than ransom authors. Logic leads us to think that newly created decryption tools or any kind of decryption methods shouldn’t be advertised via forum/page comments. Such schemes may just be another deceptive way to gain money (a.k.a. yet another online scam) by taking advantage of gullible or frustrated users.
If you believe you will receive adequate service, ask for proof first
It is only natural for a ransomware victim to go online and seek assistance in restoring their data. However, if you bump into individuals who claim that they can restore your files if you pay them, don’t trust them all at once. First, ask for some kind of confirmation, a demonstration that the particular solution truly does the work. Also, don’t forget that recent ransomware pieces are quite sophisticated and employ military grade encryption. Decryption would take lots of resources and skills, and should be confirmed by well-known security engineers.
In addition, every ransomware infection is unique. If someone has succeeded in restoring all or some of their files, it doesn’t necessarily mean that all victims will have the same result. Decryption may take more attempts in order to be successful.
One tool that has been reported over security forums to decrypt files successfully is TeslaCrack. There are still users, however, who couldn’t successfully restore their encrypted data. We are currently testing TeslaCrack and we will keep you posted, once we have a result.
Finally, here is a list of currently active ransomware pieces:
Ransomware Protection, Prevention Tips
In most cases, ransomware is spread in spam email campaigns. Remember that ransomware authors are often acting as legitimate companies or governmental entities in their attempts to look authentic. Even experienced and well-informed users have fallen victims to cyber crooks that employ efficient social engineering techniques.
There are several steps that can improve your security against spam and respectively – ransomware and other forms of malicious software:
Anti-Spam, Anti-Ransomware Tips
- Employ anti-spam software, spam filters, aimed at examining incoming email. Such software serves to isolate spam from regular emails. Spam filters are designed to identify and detect spam, and prevent it from ever reaching your inbox. Make sure to add a spam filter to your email. Gmail users can refer to Google’s support page.
- Don’t reply to dubious email messages and never interact with their content. Even an ‘unsubscribe’ link within the message body can turn out to be suspicious. If you respond to such a message, you will just send a confirmation of your own email address to cyber crooks.
- Create a secondary email address to use whenever you need to register for a web service or sign up for something. Giving away your true email address on random websites is never a good idea.
- Your email name should be tough to crack. Research indicates that email addresses with numbers, letters and underscores are tougher to crack and generally get less spam emails.
- View your emails in plain text, and there’s a good reason why. Spam that is written in HTML may have code designed to redirect you to unwanted pages (e.g. advertising). Also, images within the email body can be used to ‘phone home’ spammers because they can use them to locate active emails for future spam campaigns. Thus, viewing emails in plain text appears to be the better option. To do so, navigate to your email’s main menu, go to Preferences and select the option to read emails in plain text.
- Avoid posting your email address or a link to it on web pages. Spam bots and web spiders can locate email addresses. Thus, if you need to leave your email address, do it as it follows: NAME [at] MAIL [dot] com or something similar. You can also look for a contact form on the website – filling out that form shouldn’t reveal your email address or your identity.
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Milena Dimitrova
An inspired writer and content manager who has been with SensorsTechForum since the project started. A professional with 10+ years of experience in creating engaging content. Focused on user privacy and malware development, she strongly believes in a world where cybersecurity plays a central role. If common sense makes no sense, she will be there to take notes. Those notes may later turn into articles! Follow Milena @Milenyim
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Step 1: Scan for with SpyHunter Anti-Malware Tool
Ransomware Automatic Removal - Video Guide
Step 2: Uninstall and related malware from Windows
Here is a method in few easy steps that should be able to uninstall most programs. No matter if you are using Windows 10, 8, 7, Vista or XP, those steps will get the job done. Dragging the program or its folder to the recycle bin can be a very bad decision. If you do that, bits and pieces of the program are left behind, and that can lead to unstable work of your PC, errors with the file type associations and other unpleasant activities. The proper way to get a program off your computer is to Uninstall it. To do that:
Follow the instructions above and you will successfully delete most unwanted and malicious programs.
Step 3: Clean any registries, created by on your computer.
The usually targeted registries of Windows machines are the following:
- HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run
- HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
- HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce
- HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce
You can access them by opening the Windows registry editor and deleting any values, created by there. This can happen by following the steps underneath:
Tip: To find a virus-created value, you can right-click on it and click "Modify" to see which file it is set to run. If this is the virus file location, remove the value.
Before starting "Step 4", please boot back into Normal mode, in case you are currently in Safe Mode.
This will enable you to install and use SpyHunter 5 successfully.
Step 4: Boot Your PC In Safe Mode to isolate and remove
Step 5: Try to Restore Files Encrypted by .
Method 1: Use STOP Decrypter by Emsisoft.
Not all variants of this ransomware can be decrypted for free, but we have added the decryptor used by researchers that is often updated with the variants which become eventually decrypted. You can try and decrypt your files using the instructions below, but if they do not work, then unfortunately your variant of the ransomware virus is not decryptable.
Follow the instructions below to use the Emsisoft decrypter and decrypt your files for free. You can download the Emsisoft decryption tool linked here and then follow the steps provided below:
1 Right-click on the decrypter and click on Run as Administrator as shown below:
2. Agree with the license terms:
3. Click on "Add Folder" and then add the folders where you want files decrypted as shown underneath:
4. Click on "Decrypt" and wait for your files to be decoded.
Note: Credit for the decryptor goes to Emsisoft researchers who have made the breakthrough with this virus.
Method 2: Use data recovery software
Ransomware infections and aim to encrypt your files using an encryption algorithm which may be very difficult to decrypt. This is why we have suggested a data recovery method that may help you go around direct decryption and try to restore your files. Bear in mind that this method may not be 100% effective but may also help you a little or a lot in different situations.
Simply click on the link and on the website menus on the top, choose Data Recovery - Data Recovery Wizard for Windows or Mac (depending on your OS), and then download and run the tool.
-FAQ
What is Ransomware?
is a ransomware infection - the malicious software that enters your computer silently and blocks either access to the computer itself or encrypt your files.
Many ransomware viruses use sophisticated encryption algorithms to make your files inaccessible. The goal of ransomware infections is to demand that you pay a ransom payment to get access to your files back.
What Does Ransomware Do?
Ransomware in general is a malicious software that is designed to block access to your computer or files until a ransom is paid.
Ransomware viruses can also damage your system, corrupt data and delete files, resulting in the permanent loss of important files.
How Does Infect?
Via several ways. Ransomware infects computers by being sent via phishing emails, containing virus attachment. This attachment is usually masked as an important document, like an invoice, bank document or even a plane ticket and it looks very convincing to users.
Another way you may become a victim of is if you download a fake installer, crack or patch from a low reputation website or if you click on a virus link. Many users report getting a ransomware infection by downloading torrents.
How to Open . files?
You can't without a decryptor. At this point, the . files are encrypted. You can only open them once they are decrypted using a specific decryption key for the particular algorithm.
What to Do If a Decryptor Does Not Work?
Do not panic, and backup the files. If a decryptor did not decrypt your . files successfully, then do not despair, because this virus is still new.
Can I Restore "." Files?
Yes, sometimes files can be restored. We have suggested several file recovery methods that could work if you want to restore . files.
These methods are in no way 100% guaranteed that you will be able to get your files back. But if you have a backup, your chances of success are much greater.
How To Get Rid of Virus?
The safest way and the most efficient one for the removal of this ransomware infection is the use a professional anti-malware program.
It will scan for and locate ransomware and then remove it without causing any additional harm to your important . files.
Can I Report Ransomware to Authorities?
In case your computer got infected with a ransomware infection, you can report it to the local Police departments. It can help authorities worldwide track and determine the perpetrators behind the virus that has infected your computer.
Below, we have prepared a list with government websites, where you can file a report in case you are a victim of a cybercrime:
Cyber-security authorities, responsible for handling ransomware attack reports in different regions all over the world:
Germany - Offizielles Portal der deutschen Polizei
United States - IC3 Internet Crime Complaint Centre
United Kingdom - Action Fraud Police
France - Ministère de l'Intérieur
Italy - Polizia Di Stato
Spain - Policía Nacional
Netherlands - Politie
Poland - Policja
Portugal - Polícia Judiciária
Greece - Cyber Crime Unit (Hellenic Police)
India - Mumbai Police - CyberCrime Investigation Cell
Australia - Australian High Tech Crime Center
Reports may be responded to in different timeframes, depending on your local authorities.
Can You Stop Ransomware from Encrypting Your Files?
Yes, you can prevent ransomware. The best way to do this is to ensure your computer system is updated with the latest security patches, use a reputable anti-malware program and firewall, backup your important files frequently, and avoid clicking on malicious links or downloading unknown files.
Can Ransomware Steal Your Data?
Yes, in most cases ransomware will steal your information. It is a form of malware that steals data from a user's computer, encrypts it, and then demands a ransom in order to decrypt it.
In many cases, the malware authors or attackers will threaten to delete the data or publish it online unless the ransom is paid.
Can Ransomware Infect WiFi?
Yes, ransomware can infect WiFi networks, as malicious actors can use it to gain control of the network, steal confidential data, and lock out users. If a ransomware attack is successful, it could lead to a loss of service and/or data, and in some cases, financial losses.
Should I Pay Ransomware?
No, you should not pay ransomware extortionists. Paying them only encourages criminals and does not guarantee that the files or data will be restored. The better approach is to have a secure backup of important data and be vigilant about security in the first place.
What Happens If I Don't Pay Ransom?
If you don't pay the ransom, the hackers may still have access to your computer, data, or files and may continue to threaten to expose or delete them, or even use them to commit cybercrimes. In some cases, they may even continue to demand additional ransom payments.
Can a Ransomware Attack Be Detected?
Yes, ransomware can be detected. Anti-malware software and other advanced security tools can detect ransomware and alert the user when it is present on a machine.
It is important to stay up-to-date on the latest security measures and to keep security software updated to ensure ransomware can be detected and prevented.
Do Ransomware Criminals Get Caught?
Yes, ransomware criminals do get caught. Law enforcement agencies, such as the FBI, Interpol and others have been successful in tracking down and prosecuting ransomware criminals in the US and other countries. As ransomware threats continue to increase, so does the enforcement activity.
About the Research
The content we publish on SensorsTechForum.com, this how-to removal guide included, is the outcome of extensive research, hard work and our team’s devotion to help you remove the specific malware and restore your encrypted files.
How did we conduct the research on this ransomware?
Our research is based on an independent investigation. We are in contact with independent security researchers, and as such, we receive daily updates on the latest malware and ransomware definitions.
Furthermore, the research behind the ransomware threat is backed with VirusTotal and the NoMoreRansom project.
To better understand the ransomware threat, please refer to the following articles which provide knowledgeable details.
As a site that has been dedicated to providing free removal instructions for ransomware and malware since 2014, SensorsTechForum’s recommendation is to only pay attention to trustworthy sources.
How to recognize trustworthy sources:
- Always check "About Us" web page.
- Profile of the content creator.
- Make sure that real people are behind the site and not fake names and profiles.
- Verify Facebook, LinkedIn and Twitter personal profiles.