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Remove Razy Ransomware and Restore .razy Encrypted Files

razy-ransomware-main-sensorstechforumAES algorithm, used by a ransomware virus, called Razy had been identified by malware researchers. The ransomware uses its distinct .razy file extension which it adds to the files of your computer once it encrypts them, making them no longer openable by any software. Users are provided with instructions via a picture and an .HTML file that directly redirect them to a payment page. Researchers believe that Razy ransomware has been created by people who did not want it released in the wild, but instead, the virus has leaked somehow. To everyone who has been affected by Razy ransomware, it is recommended not to pay any ransom to the cyber-criminals. Instead, it is advisable to read this article and learn how to delete Razy ransomware safely and try to decrypt or restore the encrypted files.

Threat Summary



Type Ransomware
Short Description The malware encrypts users’ files using AES encryption, changing the wallpaper with its ransom message.
Symptoms The user may witness ransom messages and “instructions” on how to make a payoff.
Distribution Method It may spread via malicious PDFs and an Infostealer featured in spam e-mail messages.
Detection Tool See If Your System Has Been Affected by malware


Malware Removal Tool

User Experience Join our forum to Discuss Razy Ransomware.
Data Recovery Tool Windows Data Recovery by Stellar Phoenix Notice! This product scans your drive sectors to recover lost files and it may not recover 100% of the encrypted files, but only few of them, depending on the situation and whether or not you have reformatted your drive.

Razy Ransomware – Distribution Methods and Tools

For it to infect a high amount of users, Razy ransomware may use a different set of tools. One of those tools may be an Exploit Kit via which an infection can occur and the malicious files can be dropped on the infected computer. Another tool of distribution is via a malicious JavaScript which can cause the direct infection of the victim PC via a pre-programmed malicious script. A common way to penetrate system defenses is to use program obfuscators, which may allow for the malicious executable of Razy to be directly opened automatically without real-time shields of antivirus programs stopping it and eliminating it.

These and other tools may be used in different types of widespread spam throughout the web to infect user PCs. The most commonly used method is to upload the files in archives or merged with other files in spam e-mail messages that seem trustworthy, like from PayPal, your bank or another online service you may be using. Another method to spread malware through e-mail spam is to include malicious URLs like the example below:


Such hotlinks may redirect to harmful domains which may infect your computer with Razy Ransomware via one of the tools above.

Razy Ransomware – More Information

Once Razy attacks your computer unnoticed, your files become at risk. The virus may or may not drop its malicious files on several key Windows locations:

  • %AppData%
  • %Local%
  • %LocalRow%
  • %Temp%
  • %Windows%

The file or files belonging to Razy ransomware may be different types:

→ .exe, .bat, .vbs, .js, .cmd, .dll, .tmp

Razy ransomware may also modify the Windows Registry Editor so that it runs when you start up your computer. It may target the following keys:


When Razy ransomware’s encryption process is running, it begins to scan for widely used types of files associated with:

  • Videos.
  • Microsoft Office documents.
  • Adobe Reader documents.
  • Virtual Box databases and other virtual drives.
  • Pictures.
  • Music and other audio files.
  • Other multimedia content.
  • Other important files associated with commonly used software.

More to it than that, Razy ransomware is configured to not encrypt files in key Windows folder, such as:

  • %AppData%
  • %Windows%
  • %SystemDrive%

When it encrypts the files, Razy appends to them the file extension .razy and the encrypted files may look like the following:


To encrypt the files, Razy ransomware uses a very strong encryption algorithm. It is called Advanced Encryption Standard (AES) and can take months to years to break directly even by powerful computers. Since direct decryption is next to impossible, malware researchers are focused on looking for holes and exploits in the code of Razy, so that they may release a free decryptor. We will update this article as soon as there is one and in the meantime, you may try the decryption methods illustrated at the bottom of this article.

After a successful encryption has occurred, Razy ransomware, drops two files on the %Desktop% of the compromised computer:

  • Razy.jpg

The !! DECRYPT MY FILES !! .HTML file contains ransom instructions with a hotlink to what appears to be an anonymous payment web page which can assure safety to the cyber-crooks. It has the following message in it:

• Twitter
• Email

In addition to this, Razy may tamper with the following key to change the wallpaper to razy.jpg:

→HKEY_CURRENT_USER\Control Panel\Desktop “Wallpaper”=”C:\Users\{User’s Profile\Desktop\razy.jpg”

The wallpaper changed by Razy has the following note in it:


Razy Ransomware – Remove It and Try to Revert Your Files

Even the creators of Razy ransomware did not expect it to go out into the wild, since they have contacted malware researchers with the statement that they did not post the virus in the wild. Either way, paying the real cyber-criminals behind this Nasty virus is not recommended, and you should immediately remove it and try to get your files back

Razy ransomware can be removed very easily if you make sure to follow the Manual or Automatic instructions below, depending on your tech savviness. Either way, the most recommended way to remove Razy swiftly and in a simple manner remains to be the usage of an advanced anti-malware program, and we highly advise it.

To attempt and get your files back to normal, in the meantime, there is no direct solution. However, you can try out step “3. Restore files encrypted by Razy” below. It contains alternative methods, and there may be no guarantee they will work, but in case you have made a backup and are lucky there is a chance you may revert at least a small portion of your data.

Ventsislav Krastev

Ventsislav is a cybersecurity expert at SensorsTechForum since 2015. He has been researching, covering, helping victims with the latest malware infections plus testing and reviewing software and the newest tech developments. Having graduated Marketing as well, Ventsislav also has passion for learning new shifts and innovations in cybersecurity that become game changers. After studying Value Chain Management, Network Administration and Computer Administration of System Applications, he found his true calling within the cybersecrurity industry and is a strong believer in the education of every user towards online safety and security.

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Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer Stop Push Pop-ups

How to Remove Razy from Windows.

Step 1: Boot Your PC In Safe Mode to isolate and remove Razy


Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
We Recommend To Scan Your PC with SpyHunter

Keep in mind, that SpyHunter’s scanner is only for malware detection. If SpyHunter detects malware on your PC, you will need to purchase SpyHunter's malware removal tool to remove the malware threats. Read our SpyHunter 5 review. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria

1. Hold Windows key() + R

2. The "Run" Window will appear. In it, type "msconfig" and click OK.

3. Go to the "Boot" tab. There select "Safe Boot" and then click "Apply" and "OK".
Tip: Make sure to reverse those changes by unticking Safe Boot after that, because your system will always boot in Safe Boot from now on.

4. When prompted, click on "Restart" to go into Safe Mode.

5. You can recognise Safe Mode by the words written on the corners of your screen.

Step 2: Uninstall Razy and related software from Windows

Here is a method in few easy steps that should be able to uninstall most programs. No matter if you are using Windows 10, 8, 7, Vista or XP, those steps will get the job done. Dragging the program or its folder to the recycle bin can be a very bad decision. If you do that, bits and pieces of the program are left behind, and that can lead to unstable work of your PC, errors with the file type associations and other unpleasant activities. The proper way to get a program off your computer is to Uninstall it. To do that:

1. Hold the Windows Logo Button and "R" on your keyboard. A Pop-up window will appear.

2. In the field type in "appwiz.cpl" and press ENTER.

3. This will open a window with all the programs installed on the PC. Select the program that you want to remove, and press "Uninstall"
Follow the instructions above and you will successfully uninstall most programs.

Step 3: Clean any registries, created by Razy on your computer.

The usually targeted registries of Windows machines are the following:

  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce

You can access them by opening the Windows registry editor and deleting any values, created by Razy there. This can happen by following the steps underneath:

1. Open the Run Window again, type "regedit" and click OK.

2. When you open it, you can freely navigate to the Run and RunOnce keys, whose locations are shown above.

3. You can remove the value of the virus by right-clicking on it and removing it.
Tip: To find a virus-created value, you can right-click on it and click "Modify" to see which file it is set to run. If this is the virus file location, remove the value.

Before starting "Step 4", please boot back into Normal mode, in case you are currently in Safe Mode.
This will enable you to install and use SpyHunter 5 successfully.

Step 4: Scan for Razy with SpyHunter Anti-Malware Tool

1. Click on the "Download" button to proceed to SpyHunter's download page.

It is recommended to run a scan before purchasing the full version of the software to make sure that the current version of the malware can be detected by SpyHunter. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria.

2. After you have installed SpyHunter, wait for it to update automatically.


3. After the update process has finished, click on the 'Malware/PC Scan' tab. A new window will appear. Click on 'Start Scan'.


4. After SpyHunter has finished scanning your PC for any files of the associated threat and found them, you can try to get them removed automatically and permanently by clicking on the 'Next' button.


If any threats have been removed, it is highly recommended to restart your PC.

Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer Stop Push Pop-ups

Get rid of Razy from Mac OS X.

Step 1: Uninstall Razy and remove related files and objects

Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
We Recommend To Scan Your Mac with SpyHunter for Mac
Keep in mind, that SpyHunter for Mac needs to purchased to remove the malware threats. Click on the corresponding links to check SpyHunter’s EULA and Privacy Policy

1. Hit the ⇧+⌘+U keys to open Utilities. Another way is to click on “Go” and then click “Utilities”, like the image below shows:

2. Find Activity Monitor and double-click it:

3. In the Activity Monitor look for any suspicious processes, belonging or related to Razy:

Tip: To quit a process completely, choose the “Force Quit” option.

4. Click on the "Go" button again, but this time select Applications. Another way is with the ⇧+⌘+A buttons.

5. In the Applications menu, look for any suspicious app or an app with a name, similar or identical to Razy. If you find it, right-click on the app and select “Move to Trash”.

6: Select Accounts, after which click on the Login Items preference. Your Mac will then show you a list of items that start automatically when you log in. Look for any suspicious apps identical or similar to Razy. Check the app you want to stop from running automatically and then select on the Minus (“-“) icon to hide it.

7: Remove any left-over files that might be related to this threat manually by following the sub-steps below:

  • Go to Finder.
  • In the search bar type the name of the app that you want to remove.
  • Above the search bar change the two drop down menus to “System Files” and “Are Included” so that you can see all of the files associated with the application you want to remove. Bear in mind that some of the files may not be related to the app so be very careful which files you delete.
  • If all of the files are related, hold the ⌘+A buttons to select them and then drive them to “Trash”.

In case you cannot remove Razy via Step 1 above:

In case you cannot find the virus files and objects in your Applications or other places we have shown above, you can manually look for them in the Libraries of your Mac. But before doing this, please read the disclaimer below:

Disclaimer! If you are about to tamper with Library files on Mac, be sure to know the name of the virus file, because if you delete the wrong file, it may cause irreversible damage to your MacOS. Continue on your own responsibility!

1: Click on "Go" and Then "Go to Folder" as shown underneath:

2: Type in "/Library/LauchAgents/" and click Ok:

3: Delete all of the virus files that have similar or the same name as Razy. If you believe there is no such file, do not delete anything.

You can repeat the same procedure with the following other Library directories:

→ ~/Library/LaunchAgents

Tip: ~ is there on purpose, because it leads to more LaunchAgents.

Step 2: Scan for and remove Razy files from your Mac

When you are facing problems on your Mac as a result of unwanted scripts and programs such as Razy, the recommended way of eliminating the threat is by using an anti-malware program. SpyHunter for Mac offers advanced security features along with other modules that will improve your Mac’s security and protect it in the future.

Click the button below below to download SpyHunter for Mac and scan for Razy:


SpyHunter for Mac

Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer Stop Push Pop-ups

Remove Razy from Google Chrome.

Step 1: Start Google Chrome and open the drop menu

Step 2: Move the cursor over "Tools" and then from the extended menu choose "Extensions"

Step 3: From the opened "Extensions" menu locate the unwanted extension and click on its "Remove" button.

Step 4: After the extension is removed, restart Google Chrome by closing it from the red "X" button at the top right corner and start it again.

Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer Stop Push Pop-ups

Erase Razy from Mozilla Firefox.

Step 1: Start Mozilla Firefox. Open the menu window

Step 2: Select the "Add-ons" icon from the menu.

Step 3: Select the unwanted extension and click "Remove"

Step 4: After the extension is removed, restart Mozilla Firefox by closing it from the red "X" button at the top right corner and start it again.

Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer Stop Push Pop-ups

Uninstall Razy from Microsoft Edge.

Step 1: Start Edge browser.

Step 2: Open the drop menu by clicking on the icon at the top right corner.

Step 3: From the drop menu select "Extensions".

Step 4: Choose the suspected malicious extension you want to remove and then click on the gear icon.

Step 5: Remove the malicious extension by scrolling down and then clicking on Uninstall.

Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer Stop Push Pop-ups

Remove Razy from Safari.

Step 1: Start the Safari app.

Step 2: After hovering your mouse cursor to the top of the screen, click on the Safari text to open its drop down menu.

Step 3: From the menu, click on "Preferences".

stf-safari preferences

Step 4: After that, select the 'Extensions' Tab.


Step 5: Click once on the extension you want to remove.

Step 6: Click 'Uninstall'.

stf-safari uninstall

A pop-up window will appear asking for confirmation to uninstall the extension. Select 'Uninstall' again, and the Razy will be removed.

How to Reset Safari
IMPORTANT: Before resetting Safari make sure you back up all your saved passwords within the browser in case you forget them.

Start Safari and then click on the gear leaver icon.

Click the Reset Safari button and you will reset the browser.

Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer Stop Push Pop-ups

Eliminate Razy from Internet Explorer.

Step 1: Start Internet Explorer.

Step 2: Click on the gear icon labeled 'Tools' to open the drop menu and select 'Manage Add-ons'

Step 3: In the 'Manage Add-ons' window.

Step 4: Select the extension you want to remove and then click 'Disable'. A pop-up window will appear to inform you that you are about to disable the selected extension, and some more add-ons might be disabled as well. Leave all the boxes checked, and click 'Disable'.

Step 5: After the unwanted extension has been removed, restart Internet Explorer by closing it from the red 'X' button located at the top right corner and start it again.

Remove Push Notifications caused by Razy from Your Browsers.

Turn Off Push Notifications from Google Chrome

To disable any Push Notices from Google Chrome browser, please follow the steps below:

Step 1: Go to Settings in Chrome.


Step 2: In Settings, select “Advanced Settings”:

advanced settings

Step 3: Click “Content Settings”:

Content Settings

Step 4: Open “Notifications”:


Step 5: Click the three dots and choose Block, Edit or Remove options:

Block, Edit or Remove

Remove Push Notifications on Firefox

Step 1: Go to Firefox Options.


Step 2: Go to “Settings”, type “notifications” in the search bar and click "Settings":


Step 3: Click “Remove” on any site you wish notifications gone and click “Save Changes”

remove push notifications firefox

Stop Push Notifications on Opera

Step 1: In Opera, press ALT+P to go to Settings


Step 2: In Setting search, type “Content” to go to Content Settings.

content settings

Step 3: Open Notifications:


Step 4: Do the same as you did with Google Chrome (explained below):

three dots

Eliminate Push Notifications on Safari

Step 1: Open Safari Preferences.


Step 2: Choose the domain from where you like push pop-ups gone and change to "Deny" from "Allow".

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