.refols Files Virus - How to Remove It
THREAT REMOVAL

.refols Files Virus – How to Remove It

What is .refols files virus? Why can’t you open .refols files? How to remove .refols STOP ransomware? How to restore files with the .refols extension?

remove-refols-stop-ransomware-virus-sensorstechforum

Security researchers detected a new strain of STOP ransomware. This time the threat is using the .refols extension to mark corrupted files. In the event that you are a victim of STOP .reflos ransomware, you won’t be able to open important files due to significant modifications of their code. In addition, you will see a ransom message that urges you to contact hackers at a given email and transfer them ransom fee in a given cryptocurrency. Beware that contacting hackers is not a good idea. So be advised to keep up with our article and learn how to solve the problem with the help of reliable security measures.

Threat Summary

Name.refols files virus
TypeRansomware, Cryptovirus
Short DescriptionA data locker ransomware that utilizes combination of two sophisticated cipher algorithms to encrypt valuable files stored on infected computers. It then demands a ransom fee for files decryption.
SymptomsImportant files are locked and renamed with the extension .refols. Ransom message extorts a ransom payment for their recovery.
Distribution MethodSpam Emails, Email Attachments
Detection Tool See If Your System Has Been Affected by .refols files virus

Download

Malware Removal Tool

User ExperienceJoin Our Forum to Discuss .refols files virus.
Data Recovery ToolWindows Data Recovery by Stellar Phoenix Notice! This product scans your drive sectors to recover lost files and it may not recover 100% of the encrypted files, but only few of them, depending on the situation and whether or not you have reformatted your drive.

.refols Files Virus (STOP Ransomware) – What is It All About?

As identified by security researchers the so-called .refols files viurs is a strain of

STOP ransomware. Attack campaigns that deliver it on computer devices could be realized with the help of several common spread techniques among which are malspam, malvertising, freeware packages, and corruption of web pages. The one that hackers prefer the most is believed to be malspam. With the help of massive email spam campaigns, they attempt to deliver the ransomware payload on users’ devices. To conceal the presence of their malicious code, they usually set the emails to pose as representatives of legitimate institutions. As of the malicious code, it could appear in the form of a file attachment or a URL address. So beware of every email you see in your inbox and always check how secure its elements are.

Once started on a target PC ..refols files viurs plagues various system settings in order to encrypt valuable files stored on it. It realizes the encryption proccess with the help of two highly sophisticated encryption algorithms AES and RSA. Files it targets are likely to be:

  • Audio files
  • Video files
  • Document files
  • Image files
  • Backup files
  • Banking credentials, etc

encrypted refols file sensorstechforum

Following the encryption process, the ransomware leaves all corrupted files inaccessible. Sure sign of an encrypted file is the extension .refols appended to its original name.

In order to strengthen the effect of the encryption process, .refols ransomware could erase all Shadow Volume Copies from the Windows operating system. To do this it runs the following command in the Command Prompt panel:

→vssadmin.exe delete shadows /all /Quiet

Eventually, the fact that you are not able to open your files is misused by cybercriminals. Their ransomware is designed to drop a ransom message on your infected device and load it on the screen. According to the ransom message, the only sure way to recover .refols files is to purchase a specialized decryption tool. Here is a copy of the content of this text file called _readme.txt:

ATTENTION!

Don’t worry my friend, you can return all your files!
All your files like photos, databases, documents and other important are encrypted with strongest encryption and unique key.
The only method of recovering files is to purchase decrypt tool and unique key for you.
This software will decrypt all your encrypted files.
What guarantees you have?
You can send one of your encrypted file from your PC and we decrypt it for free.
But we can decrypt only 1 file for free. File must not contain valuable information.
You can get and look video overview decrypt tool:
https://we.tl/t-vpovVceDWN
Price of private key and decrypt software is $980.
Discount 50% available if you contact us first 72 hours, that’s price for you is $490.
Please note that you’ll never restore your data without payment.
Check your e-mail “Spam” folder if you don’t get answer more than 6 hours.

To get this software you need write on our e-mail:
merosa@india.com

Reserve e-mail address to contact us:
merosa@firemail.cc

Your personal ID:
061OspdywaduiShdktrecjswp19pxlw8L0hMi8JjOjNkAGZlr2enuXdTFxuU2

Be advised to refrain from paying hackers the ransom as this action does not guarantee the recovery of your .refols files. Since the code of their threat may be full of bugs, their decrypter may not be working properly. Furthermore, it’s good to note that security researchers have cracked some of the previous STOP ransomware versions like

.puma, .udjvu, and .tro. Hopefully, they will soon manage to decode this STOP variant too. So keep up with our article to learn how to cope with this ransomware in a secure manner. And as soon as there is news on a .refols decryption tool we will update this article with all the fresh details.

Remove .refols Files Virus and Attempt to Restore Data

The so-called .refols files virus is a threat with highly complex code designed to corrupt both system settings and valuable data. So the only way to use your infected system in a secure manner again is to remove all malicious files and objects created by the ransomware. For the purpose, you could use our removal guide that reveals how to clean and secure your system step by step. In addition, in the guide, you will find several alternative data recovery approaches that may be helpful in attempting to restore files encrypted by STOP .refols ransomware. We remind you to back up all encrypted files to an external drive before the recovery process.

Gergana Ivanova

Gergana Ivanova

Gergana has a bachelor's degree in Marketing. She has been with the STF team for five years, researching malware, reporting on the latest computer infections, and following digital marketing trends.

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Windows Mac OS X

How to Remove .refols files virus from Windows.


Step 1: Boot Your PC In Safe Mode to isolate and remove .refols files virus

OFFER

Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
We Recommend To Scan Your PC with SpyHunter

Keep in mind, that SpyHunter’s scanner is only for malware detection. If SpyHunter detects malware on your PC, you will need to purchase SpyHunter's malware removal tool to remove the malware threats. Read our SpyHunter 5 review. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria

1. Hold Windows key() + R


2. The "Run" Window will appear. In it, type "msconfig" and click OK.


3. Go to the "Boot" tab. There select "Safe Boot" and then click "Apply" and "OK".
Tip: Make sure to reverse those changes by unticking Safe Boot after that, because your system will always boot in Safe Boot from now on.


4. When prompted, click on "Restart" to go into Safe Mode.


5. You can recognise Safe Mode by the words written on the corners of your screen.


Step 2: Uninstall .refols files virus and related software from Windows

Here is a method in few easy steps that should be able to uninstall most programs. No matter if you are using Windows 10, 8, 7, Vista or XP, those steps will get the job done. Dragging the program or its folder to the recycle bin can be a very bad decision. If you do that, bits and pieces of the program are left behind, and that can lead to unstable work of your PC, errors with the file type associations and other unpleasant activities. The proper way to get a program off your computer is to Uninstall it. To do that:


1. Hold the Windows Logo Button and "R" on your keyboard. A Pop-up window will appear.


2. In the field type in "appwiz.cpl" and press ENTER.


3. This will open a window with all the programs installed on the PC. Select the program that you want to remove, and press "Uninstall"
Follow the instructions above and you will successfully uninstall most programs.


Step 3: Clean any registries, created by .refols files virus on your computer.

The usually targeted registries of Windows machines are the following:

  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce

You can access them by opening the Windows registry editor and deleting any values, created by .refols files virus there. This can happen by following the steps underneath:

1. Open the Run Window again, type "regedit" and click OK.


2. When you open it, you can freely navigate to the Run and RunOnce keys, whose locations are shown above.


3. You can remove the value of the virus by right-clicking on it and removing it.
Tip: To find a virus-created value, you can right-click on it and click "Modify" to see which file it is set to run. If this is the virus file location, remove the value.

IMPORTANT!
Before starting "Step 4", please boot back into Normal mode, in case you are currently in Safe Mode.
This will enable you to install and use SpyHunter 5 successfully.

Step 4: Scan for .refols files virus with SpyHunter Anti-Malware Tool

1. Click on the "Download" button to proceed to SpyHunter's download page.


It is recommended to run a scan before purchasing the full version of the software to make sure that the current version of the malware can be detected by SpyHunter. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria.


2. After you have installed SpyHunter, wait for it to update automatically.

SpyHunter5-update-2018


3. After the update process has finished, click on the 'Malware/PC Scan' tab. A new window will appear. Click on 'Start Scan'.

SpyHunter5-Free-Scan-2018


4. After SpyHunter has finished scanning your PC for any files of the associated threat and found them, you can try to get them removed automatically and permanently by clicking on the 'Next' button.

SpyHunter-5-Free-Scan-Next-2018

If any threats have been removed, it is highly recommended to restart your PC.

Step 5 (Optional): Try to Restore Files Encrypted by .refols files virus.

Ransomware infections and .refols files virus aim to encrypt your files using an encryption algorithm which may be very difficult to decrypt. This is why we have suggested a data recovery method that may help you go around direct decryption and try to restore your files. Bear in mind that this method may not be 100% effective but may also help you a little or a lot in different situations.

1. Download the reccomended Data Recovery software by clicking on the link underneath:

If the above link does not work for you and your region, try the other two links below, that lead to the same product:

and

2. On the download page, click on the "Download" button:

3. Click on "Save File" button:

4. Accept all agreements and click "Next":

5. After all the "Next" steps, click on "Install" and then wait for the installation to complete:

6. Run the software. Click on the location to scan for missing or deleted files and click on "Scan":

7. Wait for the scan to complete, it may take some time. Be advised that this scan is not 100% guaranteed to recover all files, but it does have some chance to get your data back:


Windows Mac OS X

Get rid of .refols files virus from Mac OS X.


Step 1: Uninstall .refols files virus and remove related files and objects

OFFER
Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
We Recommend To Scan Your Mac with SpyHunter for Mac
Keep in mind, that SpyHunter for Mac needs to purchased to remove the malware threats. Click on the corresponding links to check SpyHunter’s EULA and Privacy Policy


1. Hit the ⇧+⌘+U keys to open Utilities. Another way is to click on “Go” and then click “Utilities”, like the image below shows:


2. Find Activity Monitor and double-click it:


3. In the Activity Monitor look for any suspicious processes, belonging or related to .refols files virus:

Tip: To quit a process completely, choose the “Force Quit” option.


4. Click on the "Go" button again, but this time select Applications. Another way is with the ⇧+⌘+A buttons.


5. In the Applications menu, look for any suspicious app or an app with a name, similar or identical to .refols files virus. If you find it, right-click on the app and select “Move to Trash”.


6: Select Accounts, after which click on the Login Items preference. Your Mac will then show you a list of items that start automatically when you log in. Look for any suspicious apps identical or similar to .refols files virus. Check the app you want to stop from running automatically and then select on the Minus (“-“) icon to hide it.


7: Remove any left-over files that might be related to this threat manually by following the sub-steps below:

  • Go to Finder.
  • In the search bar type the name of the app that you want to remove.
  • Above the search bar change the two drop down menus to “System Files” and “Are Included” so that you can see all of the files associated with the application you want to remove. Bear in mind that some of the files may not be related to the app so be very careful which files you delete.
  • If all of the files are related, hold the ⌘+A buttons to select them and then drive them to “Trash”.

In case you cannot remove .refols files virus via Step 1 above:

In case you cannot find the virus files and objects in your Applications or other places we have shown above, you can manually look for them in the Libraries of your Mac. But before doing this, please read the disclaimer below:

Disclaimer! If you are about to tamper with Library files on Mac, be sure to know the name of the virus file, because if you delete the wrong file, it may cause irreversible damage to your MacOS. Continue on your own responsibility!

1: Click on "Go" and Then "Go to Folder" as shown underneath:

2: Type in "/Library/LauchAgents/" and click Ok:

3: Delete all of the virus files that have similar or the same name as .refols files virus. If you believe there is no such file, do not delete anything.

You can repeat the same procedure with the following other Library directories:

→ ~/Library/LaunchAgents
/Library/LaunchDaemons

Tip: ~ is there on purpose, because it leads to more LaunchAgents.


Step 2: Scan for and remove .refols files virus files from your Mac

When you are facing problems on your Mac as a result of unwanted scripts and programs such as .refols files virus, the recommended way of eliminating the threat is by using an anti-malware program. Combo Cleaner offers advanced security features along with other modules that will improve your Mac’s security and protect it in the future.


Step 3 (Optional): Try to Restore Files Encrypted by .refols files virus on your Mac.

Ransomware for Mac .refols files virus aims to encode all your files using an encryption algorithm which may be very difficult to decode, unless you pay money. This is why we have suggested a data recovery method that may help you go around direct decryption and try to restore your files, but only in some cases. Bear in mind that this method may not be 100% effective but may also help you a little or a lot in different situations.

1. Download the recommended Data Recovery Mac app by clicking on the link underneath:

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