Trojan.Agent.UX and SpamTool.Agent.SBK Removal

by Milena Dimitrova | July 21, 2015 | 0 Comments backdoor, botnet, spam, trojan

Description of Trojan.Agent.UX Description of SpamTool.Agent.SBK Removal of Trojan.Agent.UX and SpamTool.Agent.SBK

Trojan.Agent.UX is classified as a Trojan horse that infiltrates the system and compromises its data. Trojan.Agent.UX is reported to have data-stealing capabilities. Furthermore, the targeted machine can become a part of a botnet. Some security researchers point out that Trojan.Agent.UX is associated with SpamTool.Agent.SBK. As a matter of fact, the Trojan may come packed with the latter. According to Virustotal’s report, SpamTool.Agent.SBK’s file is detected as winpuutmd.exe. If the two pieces of malicious software are working together, the cyber criminals that have employed them will be able to perform a range of fraudulent activities.

Download a System Scanner, to See If Your System Has Been Affected By Trojan.Agent.UX and SpamTool.Agent.SBK.

Description of Trojan.Agent.UX

It is possible that once Trojan.Agent.UX has infiltrated the system, the AV solution may not work correctly or at all. Actually, Trojan.Agent.UX may block the anti-malware program, and thus make its removal quite challenging.

The sole purpose of the creation of Trojan.Agent.UX may be to steal the user’s sensitive information, especially financial details. However, this doesn’t mean that the system will not be influenced by the presence of the Trojan. For one, it may become more vulnerable to other malware threats. It is well known that Trojans can act as backdoors. Hence, cyber criminals can have unauthorized and unlimited access to the target’s PC.

Description of SpamTool.Agent.SBK

What is more troublesome is that Trojan.Agent.UX is combined with SpamTool.Agent.SBK.

SpamTool.Agent.SBK is detected by various AV programs. Here is a list of some of its detection names given by Virustotal:

Generic.Malware.FM!Ydoe.0A7E8CBD
SpamTool.KGH
Backdoor/Win32.Spammy
Win32:Sality-GR
Trojan.Mssmsgs.4048
Riskware ( 0040eff71 )
Spam-Mailbot.ag

As visible, SpamTool.Agent.SBK also has backdoor capabilities. Some spam-mailbots discovered in the past, such as Spam-Mailbot.c (reported by McAfee), were discovered to employ rootkit techniques. In other words, such cyber threats could be hiding in the system and could be sending aggressive spam e-mails.

Another way to know that the system has been attacked by SpamTool.Agent.SBK is if winpuutmd.exe is located. Malware often employs .exe files to execute its malevolent operations. Moreover, legitimate .exe files can also be accumulated by malicious threats for various purposes. In such cases, scanning the system via professional anti-malware software appears to be the best solution.

Removal of Trojan.Agent.UX and SpamTool.Agent.SBK

Despite the fact that Trojan.Agent.UX may not be so threatening to the affected system, the user’s sensitive information is endangered. Furthermore, his machine could be included in troublesome botnet operations and could be used for various fraudulent activities.

→In case you are experiencing problems downloading an AV program, using an alternative browser is advisory since malware can disable the default one. Another thing to be tried is downloading the program on a clean computer and then installing it on the compromised one via CD or USB.

In all circumstances, a full system scan should be performed. In the future, make sure to be extra careful when opening email messages and attachments sent by unknown senders. You can also research how to stop spam domains according to the options provided by your email service.

Spy Hunter scanner will only detect the threat. If you want the threat to be automatically removed, you need to purchase the full version of the anti-malware tool.Find Out More About SpyHunter Anti-Malware Tool / How to Uninstall SpyHunter

1. Start Your PC in Safe Mode to Remove Trojan.Agent.UX and SpamTool.Agent.SBK

1. Start Your PC in Safe Mode to Remove Trojan.Agent.UX and SpamTool.Agent.SBK.

1. Remove all CDs and DVDs, and then Restart your PC from the “Start” menu.
2. Select one of the two options provided below:

– For PCs with a single operating system: Press “F8” repeatedly after the first boot screen shows up during the restart of your computer. In case the Windows logo appears on the screen, you have to repeat the same task again.

– For PCs with multiple operating systems: Тhe arrow keys will help you select the operating system you prefer to start in Safe Mode. Press “F8” just as described for a single operating system.

3. As the “Advanced Boot Options” screen appears, select the Safe Mode option you want using the arrow keys. As you make your selection, press “Enter“.
4. Log on to your computer using your administrator account

While your computer is in Safe Mode, the words “Safe Mode” will appear in all four corners of your screen.

2. Remove Trojan.Agent.UX and SpamTool.Agent.SBK automatically with Spy Hunter Malware - Removal Tool.

2. Remove Trojan.Agent.UX and SpamTool.Agent.SBK automatically with Spy Hunter Malware – Removal Tool.

To clean your computer with the award-winning software Spy Hunter –
It is highly recommended to run a system scan before purchasing the full version of the software to make sure that the current version of the malware can be detected by SpyHunter.

Milena Dimitrova

An inspired writer and content manager who has been with SensorsTechForum since the project started. A professional with 10+ years of experience in creating engaging content. Focused on user privacy and malware development, she strongly believes in a world where cybersecurity plays a central role. If common sense makes no sense, she will be there to take notes. Those notes may later turn into articles! Follow Milena @Milenyim

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Guide 1: How to Remove Trojan.Agent.UX and SpamTool.Agent.SBK from Windows.
Guide 2: Get rid of Trojan.Agent.UX and SpamTool.Agent.SBK on Mac OS X.
Guide 3: Remove Trojan.Agent.UX and SpamTool.Agent.SBK in Google Chrome.

Guide 4: Erase Trojan.Agent.UX and SpamTool.Agent.SBK from Mozilla Firefox.
Guide 5: Uninstall Trojan.Agent.UX and SpamTool.Agent.SBK from Microsoft Edge.
Guide 6: Remove Trojan.Agent.UX and SpamTool.Agent.SBK from Safari.
Guide 7: Eliminate Trojan.Agent.UX and SpamTool.Agent.SBK from Internet Explorer.
Guide 8: Disable Trojan.Agent.UX and SpamTool.Agent.SBK Push Notifications in Your Browsers.

Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer Stop Push Pop-ups

How to Remove Trojan.Agent.UX and SpamTool.Agent.SBK from Windows.

Step 1: Boot Your PC In Safe Mode to isolate and remove Trojan.Agent.UX and SpamTool.Agent.SBK

OFFER

Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!

We Recommend To Scan Your PC with SpyHunter

Keep in mind, that SpyHunter’s scanner is only for malware detection. If SpyHunter detects malware on your PC, you will need to purchase SpyHunter's malware removal tool to remove the malware threats. Read our SpyHunter 5 review. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria

1. Hold Windows key() + R

2. The "Run" Window will appear. In it, type "msconfig" and click OK.

3. Go to the "Boot" tab. There select "Safe Boot" and then click "Apply" and "OK".

Tip: Make sure to reverse those changes by unticking Safe Boot after that, because your system will always boot in Safe Boot from now on.

4. When prompted, click on "Restart" to go into Safe Mode.

5. You can recognise Safe Mode by the words written on the corners of your screen.

Step 2: Uninstall Trojan.Agent.UX and SpamTool.Agent.SBK and related software from Windows

Here is a method in few easy steps that should be able to uninstall most programs. No matter if you are using Windows 10, 8, 7, Vista or XP, those steps will get the job done. Dragging the program or its folder to the recycle bin can be a very bad decision. If you do that, bits and pieces of the program are left behind, and that can lead to unstable work of your PC, errors with the file type associations and other unpleasant activities. The proper way to get a program off your computer is to Uninstall it. To do that:

1. Hold the Windows Logo Button and "R" on your keyboard. A Pop-up window will appear.

2. In the field type in "appwiz.cpl" and press ENTER.

3. This will open a window with all the programs installed on the PC. Select the program that you want to remove, and press "Uninstall"

Follow the instructions above and you will successfully uninstall most programs.

Step 3: Clean any registries, created by Trojan.Agent.UX and SpamTool.Agent.SBK on your computer.

The usually targeted registries of Windows machines are the following:

HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce

You can access them by opening the Windows registry editor and deleting any values, created by Trojan.Agent.UX and SpamTool.Agent.SBK there. This can happen by following the steps underneath:

1. Open the Run Window again, type "regedit" and click OK.

2. When you open it, you can freely navigate to the Run and RunOnce keys, whose locations are shown above.

3. You can remove the value of the virus by right-clicking on it and removing it.

Tip: To find a virus-created value, you can right-click on it and click "Modify" to see which file it is set to run. If this is the virus file location, remove the value.

IMPORTANT!
Before starting "Step 4", please boot back into Normal mode, in case you are currently in Safe Mode.
This will enable you to install and use SpyHunter 5 successfully.

Step 4: Scan for Trojan.Agent.UX and SpamTool.Agent.SBK with SpyHunter Anti-Malware Tool

1. Click on the "Download" button to proceed to SpyHunter's download page.

Download

Malware Removal Tool

It is recommended to run a scan before purchasing the full version of the software to make sure that the current version of the malware can be detected by SpyHunter. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria.

2. After you have installed SpyHunter, wait for it to update automatically.

3. After the update process has finished, click on the 'Malware/PC Scan' tab. A new window will appear. Click on 'Start Scan'.

4. After SpyHunter has finished scanning your PC for any files of the associated threat and found them, you can try to get them removed automatically and permanently by clicking on the 'Next' button.

If any threats have been removed, it is highly recommended to restart your PC.

Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer Stop Push Pop-ups

Get rid of Trojan.Agent.UX and SpamTool.Agent.SBK from Mac OS X.

Step 1: Uninstall Trojan.Agent.UX and SpamTool.Agent.SBK and remove related files and objects

OFFER

Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!

We Recommend To Scan Your Mac with SpyHunter for Mac

Keep in mind, that SpyHunter for Mac needs to purchased to remove the malware threats. Click on the corresponding links to check SpyHunter’s EULA and Privacy Policy

1. Hit the ⇧+⌘+U keys to open Utilities. Another way is to click on “Go” and then click “Utilities”, like the image below shows:

2. Find Activity Monitor and double-click it:

3. In the Activity Monitor look for any suspicious processes, belonging or related to Trojan.Agent.UX and SpamTool.Agent.SBK:

Tip: To quit a process completely, choose the “Force Quit” option.

4. Click on the "Go" button again, but this time select Applications. Another way is with the ⇧+⌘+A buttons.

5. In the Applications menu, look for any suspicious app or an app with a name, similar or identical to Trojan.Agent.UX and SpamTool.Agent.SBK. If you find it, right-click on the app and select “Move to Trash”.

6: Select Accounts, after which click on the Login Items preference. Your Mac will then show you a list of items that start automatically when you log in. Look for any suspicious apps identical or similar to Trojan.Agent.UX and SpamTool.Agent.SBK. Check the app you want to stop from running automatically and then select on the Minus (“-“) icon to hide it.

7: Remove any left-over files that might be related to this threat manually by following the sub-steps below:

Go to Finder.
In the search bar type the name of the app that you want to remove.
Above the search bar change the two drop down menus to “System Files” and “Are Included” so that you can see all of the files associated with the application you want to remove. Bear in mind that some of the files may not be related to the app so be very careful which files you delete.
If all of the files are related, hold the ⌘+A buttons to select them and then drive them to “Trash”.

In case you cannot remove Trojan.Agent.UX and SpamTool.Agent.SBK via Step 1 above:

In case you cannot find the virus files and objects in your Applications or other places we have shown above, you can manually look for them in the Libraries of your Mac. But before doing this, please read the disclaimer below:

Disclaimer! If you are about to tamper with Library files on Mac, be sure to know the name of the virus file, because if you delete the wrong file, it may cause irreversible damage to your MacOS. Continue on your own responsibility!

1: Click on "Go" and Then "Go to Folder" as shown underneath:

2: Type in "/Library/LauchAgents/" and click Ok:

3: Delete all of the virus files that have similar or the same name as Trojan.Agent.UX and SpamTool.Agent.SBK. If you believe there is no such file, do not delete anything.

You can repeat the same procedure with the following other Library directories:

→ ~/Library/LaunchAgents
/Library/LaunchDaemons

Tip: ~ is there on purpose, because it leads to more LaunchAgents.

Step 2: Scan for and remove Trojan.Agent.UX and SpamTool.Agent.SBK files from your Mac

When you are facing problems on your Mac as a result of unwanted scripts and programs such as Trojan.Agent.UX and SpamTool.Agent.SBK, the recommended way of eliminating the threat is by using an anti-malware program. SpyHunter for Mac offers advanced security features along with other modules that will improve your Mac’s security and protect it in the future.

Click the button below below to download SpyHunter for Mac and scan for Trojan.Agent.UX and SpamTool.Agent.SBK:

Download

SpyHunter for Mac

Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer Stop Push Pop-ups

Remove Trojan.Agent.UX and SpamTool.Agent.SBK from Google Chrome.

Step 1: Start Google Chrome and open the drop menu

Step 2: Move the cursor over "Tools" and then from the extended menu choose "Extensions"

Step 3: From the opened "Extensions" menu locate the unwanted extension and click on its "Remove" button.

Step 4: After the extension is removed, restart Google Chrome by closing it from the red "X" button at the top right corner and start it again.

Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer Stop Push Pop-ups

Erase Trojan.Agent.UX and SpamTool.Agent.SBK from Mozilla Firefox.

Step 1: Start Mozilla Firefox. Open the menu window

Step 2: Select the "Add-ons" icon from the menu.

Step 3: Select the unwanted extension and click "Remove"

Step 4: After the extension is removed, restart Mozilla Firefox by closing it from the red "X" button at the top right corner and start it again.

Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer Stop Push Pop-ups

Uninstall Trojan.Agent.UX and SpamTool.Agent.SBK from Microsoft Edge.

Step 1: Start Edge browser.

Step 2: Open the drop menu by clicking on the icon at the top right corner.

Step 3: From the drop menu select "Extensions".

Step 4: Choose the suspected malicious extension you want to remove and then click on the gear icon.

Step 5: Remove the malicious extension by scrolling down and then clicking on Uninstall.

Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer Stop Push Pop-ups

Remove Trojan.Agent.UX and SpamTool.Agent.SBK from Safari.

Step 1: Start the Safari app.

Step 2: After hovering your mouse cursor to the top of the screen, click on the Safari text to open its drop down menu.

Step 3: From the menu, click on "Preferences".

Step 4: After that, select the 'Extensions' Tab.

Step 5: Click once on the extension you want to remove.

Step 6: Click 'Uninstall'.

A pop-up window will appear asking for confirmation to uninstall the extension. Select 'Uninstall' again, and the Trojan.Agent.UX and SpamTool.Agent.SBK will be removed.

How to Reset Safari
IMPORTANT: Before resetting Safari make sure you back up all your saved passwords within the browser in case you forget them.

Start Safari and then click on the gear leaver icon.

Click the Reset Safari button and you will reset the browser.

Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer Stop Push Pop-ups

Eliminate Trojan.Agent.UX and SpamTool.Agent.SBK from Internet Explorer.

Step 1: Start Internet Explorer.

Step 2: Click on the gear icon labeled 'Tools' to open the drop menu and select 'Manage Add-ons'

Step 3: In the 'Manage Add-ons' window.

Step 4: Select the extension you want to remove and then click 'Disable'. A pop-up window will appear to inform you that you are about to disable the selected extension, and some more add-ons might be disabled as well. Leave all the boxes checked, and click 'Disable'.

Step 5: After the unwanted extension has been removed, restart Internet Explorer by closing it from the red 'X' button located at the top right corner and start it again.