THREAT REMOVAL

Remove Kangaroo Ransomware and Restore .crypted_file Data

stf-kangaroo-ransomware-virus-message-id

Kangaroo ransomware is a variant of the Apocalypse virus. That extension appended to files which are locked by it is .crypted_file. The AES algorithm is utilized for the encryption process. The Esmeralda ransomware seems to be an intermediate variant related to the above-mentioned viruses. To see how to remove Kangaroo ransomware and how you can try to restore your files, read the article carefully.

Threat Summary

NameKangaroo Ransomware
TypeRansomware, Cryptovirus
Short DescriptionThe ransomware encrypts your files and then displays a ransom note with demand instructions.
SymptomsYour files will become encrypted and cannot be accessed. The .crypted_file extension will be put as an appendix to all of them.
Distribution MethodSpam Emails, Email Attachments
Detection Tool See If Your System Has Been Affected by malware

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User ExperienceJoin Our Forum to Discuss Kangaroo Ransomware.
Data Recovery ToolWindows Data Recovery by Stellar Phoenix Notice! This product scans your drive sectors to recover lost files and it may not recover 100% of the encrypted files, but only few of them, depending on the situation and whether or not you have reformatted your drive.

Kangaroo Ransomware – Delivery

The Kangaroo ransomware can infiltrate your computer machine in some ways. The payload file could be spreading through spam e-mails. Spam mail is made to sound urgent and try to trick you into opening its attached file. If you rush to see what the letter is all about and seek some resolution on the matter that is presented, you might open the file. Malicious content found inside the file will encrypt your computer machine. The payload file can be a Trojan horse hidden inside an executable. You can see an example of such a detection on the VirusTotal website:

stf-kangaroo-ransomware-virus-total-detections-executable-file

Kangaroo ransomware might infect your device using more methods. The developers of the ransomware could deliver the files through social media networks and file-sharing websites. The malicious file could be hosted on one such platform with the aim of infecting more PCs. Refrain from opening unknown links and files from dubious sources. Before you think of opening files, scan them with a security application and check their signature and size. You should read the ransomware prevention tips in the corresponding forum topic.

Kangaroo Ransomware – Description

Kangaroo is now the latest malware strain related to the Apocalypse ransomware and Esmeralda ransomware.

It will encrypt your files and then place the extension .crypted_file to every one of them. Instructions with the demands will be written in a text file and also launched as a ransom message on a screen after the encryption process is complete.

After the Kangaroo ransomware executes its payload, it can create entries inside the Windows Registry for achieving persistence. Those registry entries are created to make the virus start automatically with every boot of the Windows operating system. Then, your files become encrypted, and the ransom note displays on your desktop screen. The ransom message is inside a file called Instructions_Data_Recovery.txt.

You can see the ransom message from the below snapshot:

stf-kangaroo-ransomware-virus-ransom-note-message

The message reads the following:

Windows has encountered a critical problem and needs your immediate action to recover your data. The system access is locked, and all the data have been encrypted to avoid the information be published or misused. You will not be able to access to your files and ignoring this message may cause the total loss of data. We are sorry for the inconvenience.

You have to contact the email below along with your Personal Identification ID to restore the data of your system.

Your Personal Identification ID: 2F5BD40FDE

Email: kangarooencryption@mail.ru

You will have to order the Unlock-Password and the Kangaroo Decryption Software. All the instructions will be sent to you by email.

There appears to be another version using the superfabianwosar@mail.ru email address. This could somehow be related to the Philadelphia ransomware as it seems that is another bad joke targeted at the highly respected malware researcher Fabian Wosar.

stf-kangaroo-ransomware-virus-apocalypse-variant-fabianwosar-note

No further instructions are given unless you contact the email address and write to the cybercriminals. Do NOT contact the criminals or pay, in any case. No one can guarantee you that by paying you will get your data restored. Adding to that the cybercriminals will probably invest the money in other ransomware viruses or more criminal activities.

The Kangaroo ransomware encrypts files while appending the .crypted_file extension to them. The encryption process uses the AES encryption algorithm according to malware researchers.

The Kangaroo cryptovirus is highly likely to erase the Shadow Volume Copies from the Windows operating system by using the following command:

→vssadmin.exe delete shadows /all /Quiet

Read below to see what methods you can try to possibly restore your data, at least partially.

Remove Kangaroo Virus and Restore .crypted_file Data

If your computer got infected with the Kangaroo ransomware virus, you should have some experience in removing malware. You should get rid of this ransomware as fast as possible before it can have the chance to spread further and infect more computers. You should remove the ransomware and follow the step-by-step instructions guide given below. To see ways that you can try to recover your data, see the step titled 2. Restore files encrypted by Kangaroo Ransomware.

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Berta Bilbao

Berta is a dedicated malware researcher, dreaming for a more secure cyber space. Her fascination with IT security began a few years ago when a malware locked her out of her own computer.

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Attention! SensorsTechForum strongly recommends that all malware victims should look for assistance only by reputable sources. Many guides out there claim to offer free recovery and decryption for files encrypted by ransomware viruses. Be advised that some of them may only be after your money.

As a site that has been dedicated to providing free removal instructions for ransomware and malware since 2014, SensorsTechForum’s recommendation is to only pay attention to trustworthy sources.

How to recognize trustworthy sources:

  • Always check "About Us" web page.
  • Profile of the content creator.
  • Make sure that real people are behind the site and not fake names and profiles.
  • Verify Facebook, LinkedIn and Twitter personal profiles.


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We recommend you to download SpyHunter and run free scan to remove all virus files on your PC. This saves you hours of time and effort compared to doing the removal yourself.
SpyHunter 5 free remover allows you, subject to a 48-hour waiting period, one remediation and removal for results found. Read EULA and Privacy Policy


Windows Mac OS X

How to Remove Kangaroo Ransomware from Windows.


Step 1: Boot Your PC In Safe Mode to isolate and remove Kangaroo Ransomware

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Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
We Recommend To Scan Your PC with SpyHunter

Keep in mind, that SpyHunter’s scanner is only for malware detection. If SpyHunter detects malware on your PC, you will need to purchase SpyHunter's malware removal tool to remove the malware threats. Read our SpyHunter 5 review. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria

1. Hold Windows key() + R


2. The "Run" Window will appear. In it, type "msconfig" and click OK.


3. Go to the "Boot" tab. There select "Safe Boot" and then click "Apply" and "OK".
Tip: Make sure to reverse those changes by unticking Safe Boot after that, because your system will always boot in Safe Boot from now on.


4. When prompted, click on "Restart" to go into Safe Mode.


5. You can recognise Safe Mode by the words written on the corners of your screen.


Step 2: Uninstall Kangaroo Ransomware and related software from Windows

Here is a method in few easy steps that should be able to uninstall most programs. No matter if you are using Windows 10, 8, 7, Vista or XP, those steps will get the job done. Dragging the program or its folder to the recycle bin can be a very bad decision. If you do that, bits and pieces of the program are left behind, and that can lead to unstable work of your PC, errors with the file type associations and other unpleasant activities. The proper way to get a program off your computer is to Uninstall it. To do that:


1. Hold the Windows Logo Button and "R" on your keyboard. A Pop-up window will appear.


2. In the field type in "appwiz.cpl" and press ENTER.


3. This will open a window with all the programs installed on the PC. Select the program that you want to remove, and press "Uninstall"
Follow the instructions above and you will successfully uninstall most programs.


Step 3: Clean any registries, created by Kangaroo Ransomware on your computer.

The usually targeted registries of Windows machines are the following:

  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce

You can access them by opening the Windows registry editor and deleting any values, created by Kangaroo Ransomware there. This can happen by following the steps underneath:

1. Open the Run Window again, type "regedit" and click OK.


2. When you open it, you can freely navigate to the Run and RunOnce keys, whose locations are shown above.


3. You can remove the value of the virus by right-clicking on it and removing it.
Tip: To find a virus-created value, you can right-click on it and click "Modify" to see which file it is set to run. If this is the virus file location, remove the value.

IMPORTANT!
Before starting "Step 4", please boot back into Normal mode, in case you are currently in Safe Mode.
This will enable you to install and use SpyHunter 5 successfully.

Step 4: Scan for Kangaroo Ransomware with SpyHunter Anti-Malware Tool

1. Click on the "Download" button to proceed to SpyHunter's download page.


It is recommended to run a scan before purchasing the full version of the software to make sure that the current version of the malware can be detected by SpyHunter. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria.


2. After you have installed SpyHunter, wait for it to update automatically.

SpyHunter5-update-2018


3. After the update process has finished, click on the 'Malware/PC Scan' tab. A new window will appear. Click on 'Start Scan'.

SpyHunter5-Free-Scan-2018


4. After SpyHunter has finished scanning your PC for any files of the associated threat and found them, you can try to get them removed automatically and permanently by clicking on the 'Next' button.

SpyHunter-5-Free-Scan-Next-2018

If any threats have been removed, it is highly recommended to restart your PC.

Step 5 (Optional): Try to Restore Files Encrypted by Kangaroo Ransomware.

Ransomware infections and Kangaroo Ransomware aim to encrypt your files using an encryption algorithm which may be very difficult to decrypt. This is why we have suggested a data recovery method that may help you go around direct decryption and try to restore your files. Bear in mind that this method may not be 100% effective but may also help you a little or a lot in different situations.

1. Download the reccomended Data Recovery software by clicking on the link underneath:

Simply click on the link and on the website menus on top, choose Data Recovery - Data Recovery Wizard for Windows or Mac (depending on your OS), and then download and run the tool.


Windows Mac OS X

Get rid of Kangaroo Ransomware from Mac OS X.


Step 1: Uninstall Kangaroo Ransomware and remove related files and objects

OFFER
Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
We Recommend To Scan Your Mac with SpyHunter for Mac
Keep in mind, that SpyHunter for Mac needs to purchased to remove the malware threats. Click on the corresponding links to check SpyHunter’s EULA and Privacy Policy


1. Hit the ⇧+⌘+U keys to open Utilities. Another way is to click on “Go” and then click “Utilities”, like the image below shows:


2. Find Activity Monitor and double-click it:


3. In the Activity Monitor look for any suspicious processes, belonging or related to Kangaroo Ransomware:

Tip: To quit a process completely, choose the “Force Quit” option.


4. Click on the "Go" button again, but this time select Applications. Another way is with the ⇧+⌘+A buttons.


5. In the Applications menu, look for any suspicious app or an app with a name, similar or identical to Kangaroo Ransomware. If you find it, right-click on the app and select “Move to Trash”.


6: Select Accounts, after which click on the Login Items preference. Your Mac will then show you a list of items that start automatically when you log in. Look for any suspicious apps identical or similar to Kangaroo Ransomware. Check the app you want to stop from running automatically and then select on the Minus (“-“) icon to hide it.


7: Remove any left-over files that might be related to this threat manually by following the sub-steps below:

  • Go to Finder.
  • In the search bar type the name of the app that you want to remove.
  • Above the search bar change the two drop down menus to “System Files” and “Are Included” so that you can see all of the files associated with the application you want to remove. Bear in mind that some of the files may not be related to the app so be very careful which files you delete.
  • If all of the files are related, hold the ⌘+A buttons to select them and then drive them to “Trash”.

In case you cannot remove Kangaroo Ransomware via Step 1 above:

In case you cannot find the virus files and objects in your Applications or other places we have shown above, you can manually look for them in the Libraries of your Mac. But before doing this, please read the disclaimer below:

Disclaimer! If you are about to tamper with Library files on Mac, be sure to know the name of the virus file, because if you delete the wrong file, it may cause irreversible damage to your MacOS. Continue on your own responsibility!

1: Click on "Go" and Then "Go to Folder" as shown underneath:

2: Type in "/Library/LauchAgents/" and click Ok:

3: Delete all of the virus files that have similar or the same name as Kangaroo Ransomware. If you believe there is no such file, do not delete anything.

You can repeat the same procedure with the following other Library directories:

→ ~/Library/LaunchAgents
/Library/LaunchDaemons

Tip: ~ is there on purpose, because it leads to more LaunchAgents.


Click the button below below to download SpyHunter for Mac and scan for Kangaroo Ransomware:


Download

SpyHunter for Mac



Step 3 (Optional): Try to Restore Files Encrypted by Kangaroo Ransomware.

Ransomware infections and Kangaroo Ransomware aim to encrypt your files using an encryption algorithm which may be very difficult to decrypt. This is why we have suggested a data recovery method that may help you go around direct decryption and try to restore your files. Bear in mind that this method may not be 100% effective but may also help you a little or a lot in different situations.

1. Download the reccomended Data Recovery software by clicking on the link underneath:

Simply click on the link and on the website menus on top, choose Data Recovery - Data Recovery Wizard for Windows or Mac (depending on your OS), and then download and run the tool.


Kangaroo Ransomware FAQ

What is Kangaroo Ransomware ransomware and how does it work?

Kangaroo Ransomware is a ransomware infection - the malicious software that enters your computer silently and blocks either access to the computer itself or encrypt your files.

Many ransomware viruses use sophisticated encryption algorithm how to make your files inaccessible. The goal of ransomware infections is to demand that you pay a ransom payment to get access to your files back.

How does Kangaroo Ransomware ransomware infect my computer?

Via several ways.Kangaroo Ransomware Ransomware infects computers by being sent via phishing e-mails, containing virus attachment.

This attachment is usually masked as an important document, like an invoice, bank document or even a plane ticket and it looks very convincing to users.

After you download and execute this attachment, a drive-by download occurs and your computer is infected with the ransomware virus.

Another way, you may become a victim of Kangaroo Ransomware is if you download a fake installer, crack or patch from a low reputation website or if you click on a virus link. Many users report getting a ransomware infection by downloading torrents.

How to open .Kangaroo Ransomware files?

You can't. At this point the .Kangaroo Ransomware files are encrypted. You can only open them once they are decrypted.

Decryptor did not decrypt my data. What now?

Do not panic and backup the files. If a decryptor did not decrypt your .Kangaroo Ransomware files successfully, then do not despair, because this virus is still new.

One way to restore files, encrypted by Kangaroo Ransomware ransomware is to use a decryptor for it. But since it's a new virus, advised that the decryption keys for it may not be out yet and available to the public. We will update this article and keep you posted as soon as this decryptor is released.

How Do I restore ".Kangaroo Ransomware" files (Other Methods)?

Yes, sometimes files can be restored. We have suggested several file recovery methods that could work if you want to restore .Kangaroo Ransomware files.

These methods are in no way 100% guarantee that you will be able to get your files back. But if you have a backup, your chances of success are much greater.

How do I get rid of Kangaroo Ransomware ransomware virus?

The safest way and the most efficient one for the removal of this ransomware infection is the use a professional anti malware software. It will scan for and locate Kangaroo Ransomware ransomware and then remove it without causing any additional harm to your important .Kangaroo Ransomware files.

Also, keep in mind that viruses like Kangaroo Ransomware ransomware also install Trojans and keyloggers that can steal your passwords and accounts. Scanning your computer with an anti-malware software will make sure that all of these virus components are removed and your computer is protected in the future.

What to Do If nothing works?

There is still a lot you can do. If none of the above methods seem to work for you, then try these methods:

  • Try to find a safe computer from where you can can login on your own line accounts like One Drive, iDrive, Google Drive and so on.
  • Try to contact your friends, relatives and other people so that they can check if they have some of your important photos or documents just in case you sent them.
  • Also, check if some of the files that were encrypted it can be re-downloaded from the web.
  • Another clever way to get back some of your files is to find another old computer, a flash drive or even a CD or a DVD where you may have saved your older documents. You might be surprised what will turn up.
  • You can also go to your email account to check if you can send any attachments to other people. Usually what is sent the email is saved on your account and you can re-download it. But most importantly, make sure that this is done from a safe computer and make sure to remove the virus first.

More tips you can find on our forums, where you can also asks any questions about your ransomware problem.

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