Remove TeslaCrypt 3.0 and Restore .ttt Encrypted Files

by Ventsislav Krastev | January 18, 2016 | 0 Comments file-encryption, malware, ransomware

The .ttt Ransomware – How Did I Get It How Does the .ttt Extension Ransomware Work Remove .ttt Ransomware Completely and Reset Your Registry Permissions Restoring Files Encrypted With .ttt Extension

The newest version of TeslaCrypt is here, and it is not playing about. In fact, it uses not one but three file extensions after it encrypts user files and one of them is the .ttt files. They have been reported by many users to be causing problems with their sensitive files. The variant still uses a strong RSA encryption algorithm and uses Onion routing (Tor) to mask the location of the cyber-criminals during the ransom payment of about 500 US dollars. All users affected by Tesla should look for alternative means of restoring or decrypting their data, some of which are provided after this article, instead of paying the ransom money for it.

Name	TeslaCrypt 3.0
Type	Ransomware
Short Description	The Ransomware Trojan may encrypt user files and connect to a remote host to which sent the decryption keys. Its aim is to extort users for money in return of the decryption of the infected files.
Symptoms	The user may witness his files being encrypted with the .xxx, .ttt and .micro file extensions.
Distribution Method	Via malicious links or attachments online. Via Trojan.Download.
Detection Tool	Download Malware Removal Tool, to See If Your System Has Been Affected by malware
User Experience	Join our forum to follow the discussion about TeslaCrypt 3.0.
Data Recovery Tool	Windows Data Recovery by Stellar Phoenix Notice! This product scans your drive sectors to recover lost files and it may not recover 100% of the encrypted files, but only few of them, depending on the situation and whether or not you have reformatted your drive.

The .ttt Ransomware – How Did I Get It

TeslaCrypt 3.0 may usually be spread through Trojan horses such as Miuref.B Trojan, which has been reported to download its previous version onto an infected computer.

Another way of such cyber-threat spreading may be the spam email campaigns that aim to send massively out messages to users via social networking spam bots or e-mail spamming technologies as well as comments on sites featuring third-party malicious web links. Such messages may contain malicious attachments that are either in archives or executable files. Some malicious files reported to infect users with malware were compromised macros of Microsoft Office or Adobe documents.

How Does the .ttt Extension Ransomware Work

Once activated on the user’s PC, the ransomware creates a randomly named .exe type of file in the User’s profile in the following location:

→Appdata/Roaming/{randomly named file}.exe

Once this file is started, it creates a registry entry in the Windows Registry Editor. It Is mockingly named “meryHmas” and is located in the following Registry key:

→HKCU\Software\Microsoft\Windows\CurrentVersion\Run\meryHmas

As expected, the registry entry has set the random executable to run every time Windows starts using the above-mentioned location and custom data.

Furthermore, the ransomware may also create other registry entries:

→HKCU\Software\{randomfilename}
HKCU\Software\xxxsys

What is more, the ransomware then may begin to scan for files to encrypt and encode them. The file formats it scans for may be the following:

→sql, .mp4, .7z, .rar, .m4a, .wma, .avi, .wmv, .csv, .d3dbsp, .zip, .sie, .sum, .ibank, .t13, .t12, .qdf, .gdb, .tax, .pkpass, .bc6, .bc7, .bkp, .qic, .bkf, .sidn, .sidd, .mddata, .itl, .itdb, .icxs, .hvpl, .hplg, .hkdb, .mdbackup, .syncdb, .gho, .cas, .svg, .map, .wmo, .itm, .sb, .fos, .mov, .vdf, .ztmp, .sis, .sid, .ncf, .menu, .layout, .dmp, .blob, .esm, .vcf, .vtf, .dazip, .fpk, .mlx, .kf, .iwd, .vpk, .tor, .psk, .rim, .w3x, .fsh, .ntl, .arch00, .lvl, .snx, .cfr, .ff, .vpp_pc, .lrf, .m2, .mcmeta, .vfs0, .mpqge, .kdb, .db0, .dba, .rofl, .hkx, .bar, .upk, .das, .iwi, .litemod, .asset, .forge, .ltx, .bsa, .apk, .re4, .sav, .lbf, .slm, .bik, .epk, .rgss3a, .pak, .big, wallet, .wotreplay, .xxx, .desc, .py, .m3u, .flv, .js, .css, .rb, .png, .jpeg, .txt, .p7c, .p7b, .p12, .pfx, .pem, .crt, .cer, .der, .x3f, .srw, .pef, .ptx, .r3d, .rw2, .rwl, .raw, .raf, .orf, .nrw, .mrwref, .mef, .erf, .kdc, .dcr, .cr2, .crw, .bay, .sr2, .srf, .arw, .3fr, .dng, .jpe, .jpg, .cdr, .indd, .ai, .eps, .pdf, .pdd, .psd, .dbf, .mdf, .wb2, .rtf, .wpd, .dxg, .xf, .dwg, .pst, .accdb, .mdb, .pptm, .pptx, .ppt, .xlk, .xlsb, .xlsm, .xlsx, .xls, .wps, .docm, .docx, .doc, .odb, .odc, .odm, .odp, .ods, .odt

After finishing the encryption process, some of the files may be changed with the .ttt file extension, for example:

→Encryptedpicture.jpg.ttt

The ransomware is also reported to create other files on the user’s desktop and other locations that contain the ransom payment instructions. The files are named as follows:

→Howto_Restore_FILES.BMP
Howto_Restore_FILES.HTM
Howto_Restore_FILES.TXT

Interestingly enough the instructions are near identical to another notorious crypt-virus, called CryptoWall. Experts believe that this message has been used either to simplify and outsource the ransom payment using CryptoWall’s methods or to mask the actual identity of the virus.

This very ransom message includes instructions on how to use Tor routing to establish an anonymous connection with the cyber-crooks and discuss the payment of the ransom money. It provides the affected user with a unique number that may identify him when anonymously communicating with them. It is strongly advisable NOT to pay the ransom money demanded by the TeslaCrypt 3.0 creators since it is no guarantee you will get your encoded data back plus it funds the cyber-criminals to develop further the crypto-virus and make it more sophisticated.

Remove .ttt Ransomware Completely and Reset Your Registry Permissions

To be able to completely be rid of TeslaCrypt 3.0, we advise you to isolate the virus by going offline first. After this, it is recommended to download an anti-malware scanner from a safe PC and transfer it to your computer to scan it. This will make sure all malicious registry entries and other objects are detected and terminated.

1. Boot Your PC In Safe Mode to isolate and remove TeslaCrypt 3.0

1. Boot Your PC Into Safe Mode

1. For Windows 7,XP and Vista.

2. For Windows 8, 8.1 and 10.

For Windows XP, Vista, 7 systems:

1. Remove all CDs and DVDs, and then Restart your PC from the “Start” menu.
2. Select one of the two options provided below:

– For PCs with a single operating system: Press “F8” repeatedly after the first boot screen shows up during the restart of your computer. In case the Windows logo appears on the screen, you have to repeat the same task again.

– For PCs with multiple operating systems: Тhe arrow keys will help you select the operating system you prefer to start in Safe Mode. Press “F8” just as described for a single operating system.

3. As the “Advanced Boot Options” screen appears, select the Safe Mode option you want using the arrow keys. As you make your selection, press “Enter“.

4. Log on to your computer using your administrator account

While your computer is in Safe Mode, the words “Safe Mode” will appear in all four corners of your screen.

Step 1: Open the Start Menu

Step 2: Whilst holding down Shift button, click on Power and then click on Restart.
Step 3: After reboot, the aftermentioned menu will appear. From there you should choose Troubleshoot.

Step 4: You will see the Troubleshoot menu. From this menu you can choose Advanced Options.

Step 5: After the Advanced Options menu appears, click on Startup Settings.

Step 6: Click on Restart.

Step 7: A menu will appear upon reboot. You should choose Safe Mode by pressing its corresponding number and the machine will restart.

2. Remove TeslaCrypt 3.0 with SpyHunter Anti-Malware Tool

1. Install SpyHunter to scan for and remove TeslaCrypt 3.0.

2. Scan with SpyHunter to Detect and Remove TeslaCrypt 3.0.

Step 1:Click on the “Download” button to proceed to SpyHunter’s download page.

It is highly recommended to run a scan before purchasing the full version of the software to make sure that the current version of the malware can be detected by SpyHunter.

Step 2: Guide yourself by the download instructions provided for each browser.
Step 3: After you have installed SpyHunter, wait for it to automatically update.

Step1: After the update process has finished, click on the ‘Scan Computer Now’ button.

Step2: After SpyHunter has finished scanning your PC for any TeslaCrypt 3.0 files, click on the ‘Fix Threats’ button to remove them automatically and permanently.

Step3: Once the intrusions on your PC have been removed, it is highly recommended to restart it.

3. Back up your data to secure it against infections and file encryption by TeslaCrypt 3.0 in the future

3. Back up your data to secure it against attacks in the future

Security engineers recommend that you back up your files immediately, preferably on an external memory carrier in order to be able to restore them. In order to protect yourself from TeslaCrypt 3.0 (For Windows Users) please follow these simple steps:

1. For Windows 7 and earlier

1. For Windows 8, 8.1 and 10

1. Enabling the Windows Defense Feature (Previous Versions)

1-Click on Windows Start Menu

2-Type Backup And Restore
3-Open it and click on Set Up Backup

4-A window will appear asking you where to set up backup. You should have a flash drive or an external hard drive. Mark it by clicking on it with your mouse then click on Next.

5-On the next window, the system will ask you what do you want to backup. Choose the ‘Let Me Choose’ option and then click on Next.

6-Click on ‘Save settings and run backup’ on the next window in order to protect your files from possible attacks by TeslaCrypt 3.0.

1-Press Windows button + R

2-In the window type ‘filehistory’ and press Enter

3-A File History window will appear. Click on ‘Configure file history settings’

4-The configuration menu for File History will appear. Click on ‘Turn On’. After its on, click on Select Drive in order to select the backup drive. It is recommended to choose an external HDD, SSD or a USB stick whose memory capacity is corresponding to the size of the files you want to backup.

5-Select the drive then click on ‘Ok’ in order to set up file backup and protect yourself from TeslaCrypt 3.0.

1- Press Windows button + R keys.

2- A run windows should appear. In it type ‘sysdm.cpl’ and then click on Run.

3- A System Properties windows should appear. In it choose System Protection.

5- Click on Turn on system protection and select the size on the hard disk you want to utilize for system protection.
6- Click on Ok and you should see an indication in Protection settings that the protection from TeslaCrypt 3.0 is on.

Restoring a file via Windows Defense feature:
1-Right-click on the encrypted file, then choose Properties.

2-Click on the Previous Versions tab and then mark the last version of the file.

3-Click on Apply and Ok and the file encrypted by TeslaCrypt 3.0 should be restored.

Optional: Using Alternative Anti-Malware Tools

4. Remove TeslaCrypt 3.0 Using Other Alternative Tools

Malwarebytes Anti-Malware

STOPZilla Anti Malware

1. Install Malwarebytes Anti-Malware to scan for and remove TeslaCrypt 3.0.
Step 1: Download Malwarebytes by clicking here.
Step 2: A pop-up window will appear. Click on the ‘Save File’ button. If it does not, click on the Download button and save it afterwards.

Step 3: After you have downloaded the setup, simply open it.
Step 4: The installer should appear. Click on the ‘Next’ button.

Step 5: Check the ‘I accept the agreement’ check circle if not checked if you accept it and click the ‘Next’ button once again.

Step 6: Review and click on ‘Next’ on the following 4 steps that will appear afterwards and after that click on the ‘Install’ button.

Step 7: After the installation process has completed click on the ‘Finish’ button and check the ‘Launch MalwareBytes AntiMalware’ check box.

2. Scan your PC with MalwareBytes to remove all TeslaCrypt 3.0 associated files automatically.

Step 1: Launch MalwareBytes if you havent launched it after install.
Step 2: Wait for the software to update and then click on the blue ‘Scan Now’ button. If it doesnt start updating automatically, click on the blue ‘Update Now’ highlighted text.

Step 3: At this point, after clicking the ‘Scan Now’ button, the system should start scanning your PC. It may take a while but be patient – it is worth it.

Step 4: After the scan has been complete and all of the threats have been identified, click on the ‘Remove Selected’ button to delete them permanently.

Step 5: Once the scan has completed, MalwareBytes will prompt you to restart your computer. It is recommended to save all your data you are working on before restarting.

1. Download and Install STOPZilla Anti-malware to Scan for And Remove TeslaCrypt 3.0.
Step 1: Download STOPZilla by clicking here.
Step 2: A pop-up window will appear. Click on the ‘Save File’ button. If it does not, click on the Download button and save it afterwards.

Step 3: After you have downloaded the setup, simply open it.
Step 4: The installer should appear. Click on the ‘Next’ button.

Step 5: Check the ‘I accept the agreement’ check circle if not checked if you accept it and click the ‘Next’ button once again.

Step 6: Review and click on the ‘Install’ button.

Step 7: After the installation process has completed click on the ‘Finish’ button.

2. Scan your PC with STOPZilla Anti Malware to remove all TeslaCrypt 3.0 associated files completely.
Step 1: Launch STOPZilla if you haven’t launched it after install.
Step 2: Wait for the software to automatically scan and then click on the ‘Repair Now’ button. If it does not scan automatically, click on the ‘Scan Now’ button.

Step 3: After the removal of all threats and associated objects, you should Restart your PC.

Restoring Files Encrypted With .ttt Extension

Security engineers strongly advise users NOT to pay the ransom money and attempt restoring the files using other methods. Here are several suggestions:

To restore your data, your first bet is to check again for shadow copies in Windows using this software:

Shadow Explorer

If this method does not work, Kaspersky have provided a decryptors for files encrypted with the RSA and other encryption algorithms:
Kaspersky RectorDecryptor for RSA
Other Kaspersky Decryptors

Another method of restoring your files is by trying to bring back your files via data recovery software. Here are some examples of data recovery programs:

For further information you may check the following articles:
Remove RSA-2048 Key From Crypto Ransomware
Restore Files Encrypted via RSA Encryption

NOTE! Substantial notification about the TeslaCrypt 3.0 threat: Manual removal of TeslaCrypt 3.0 requires interference with system files and registries. Thus, it can cause damage to your PC. Even if your computer skills are not at a professional level, don’t worry. You can do the removal yourself just in 5 minutes, using a malware removal tool.

Ventsislav Krastev

Ventsislav is a cybersecurity expert at SensorsTechForum since 2015. He has been researching, covering, helping victims with the latest malware infections plus testing and reviewing software and the newest tech developments. Having graduated Marketing as well, Ventsislav also has passion for learning new shifts and innovations in cybersecurity that become game changers. After studying Value Chain Management, Network Administration and Computer Administration of System Applications, he found his true calling within the cybersecrurity industry and is a strong believer in the education of every user towards online safety and security.

How to Remove TeslaCrypt 3.0 from Windows.

Step 1: Boot Your PC In Safe Mode to isolate and remove TeslaCrypt 3.0

OFFER

Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!

We Recommend To Scan Your PC with SpyHunter

Keep in mind, that SpyHunter’s scanner is only for malware detection. If SpyHunter detects malware on your PC, you will need to purchase SpyHunter's malware removal tool to remove the malware threats. Read our SpyHunter 5 review. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria

1. Hold Windows key() + R

2. The "Run" Window will appear. In it, type "msconfig" and click OK.

3. Go to the "Boot" tab. There select "Safe Boot" and then click "Apply" and "OK".

Tip: Make sure to reverse those changes by unticking Safe Boot after that, because your system will always boot in Safe Boot from now on.

4. When prompted, click on "Restart" to go into Safe Mode.

5. You can recognise Safe Mode by the words written on the corners of your screen.

Step 2: Uninstall TeslaCrypt 3.0 and related software from Windows

Here is a method in few easy steps that should be able to uninstall most programs. No matter if you are using Windows 10, 8, 7, Vista or XP, those steps will get the job done. Dragging the program or its folder to the recycle bin can be a very bad decision. If you do that, bits and pieces of the program are left behind, and that can lead to unstable work of your PC, errors with the file type associations and other unpleasant activities. The proper way to get a program off your computer is to Uninstall it. To do that:

1. Hold the Windows Logo Button and "R" on your keyboard. A Pop-up window will appear.

2. In the field type in "appwiz.cpl" and press ENTER.

3. This will open a window with all the programs installed on the PC. Select the program that you want to remove, and press "Uninstall"

Follow the instructions above and you will successfully uninstall most programs.

Step 3: Clean any registries, created by TeslaCrypt 3.0 on your computer.

The usually targeted registries of Windows machines are the following:

HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce

You can access them by opening the Windows registry editor and deleting any values, created by TeslaCrypt 3.0 there. This can happen by following the steps underneath:

1. Open the Run Window again, type "regedit" and click OK.

2. When you open it, you can freely navigate to the Run and RunOnce keys, whose locations are shown above.

3. You can remove the value of the virus by right-clicking on it and removing it.

Tip: To find a virus-created value, you can right-click on it and click "Modify" to see which file it is set to run. If this is the virus file location, remove the value.

IMPORTANT!
Before starting "Step 4", please boot back into Normal mode, in case you are currently in Safe Mode.
This will enable you to install and use SpyHunter 5 successfully.

Step 4: Scan for TeslaCrypt 3.0 with SpyHunter Anti-Malware Tool

1. Click on the "Download" button to proceed to SpyHunter's download page.

Download

Malware Removal Tool

It is recommended to run a scan before purchasing the full version of the software to make sure that the current version of the malware can be detected by SpyHunter. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria.

2. After you have installed SpyHunter, wait for it to update automatically.

3. After the update process has finished, click on the 'Malware/PC Scan' tab. A new window will appear. Click on 'Start Scan'.

4. After SpyHunter has finished scanning your PC for any files of the associated threat and found them, you can try to get them removed automatically and permanently by clicking on the 'Next' button.

If any threats have been removed, it is highly recommended to restart your PC.

Step 5 (Optional): Try to Restore Files Encrypted by TeslaCrypt 3.0.

Ransomware infections and TeslaCrypt 3.0 aim to encrypt your files using an encryption algorithm which may be very difficult to decrypt. This is why we have suggested a data recovery method that may help you go around direct decryption and try to restore your files. Bear in mind that this method may not be 100% effective but may also help you a little or a lot in different situations.

1. Download the reccomended Data Recovery software by clicking on the link underneath:

EaseUS Data Recovery Software

Simply click on the link and on the website menus on top, choose Data Recovery - Data Recovery Wizard for Windows or Mac (depending on your OS), and then download and run the tool.

Windows Mac OS X

Get rid of TeslaCrypt 3.0 from Mac OS X.

Step 1: Uninstall TeslaCrypt 3.0 and remove related files and objects

OFFER

Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!

We Recommend To Scan Your Mac with SpyHunter for Mac

Keep in mind, that SpyHunter for Mac needs to purchased to remove the malware threats. Click on the corresponding links to check SpyHunter’s EULA and Privacy Policy

1. Hit the ⇧+⌘+U keys to open Utilities. Another way is to click on “Go” and then click “Utilities”, like the image below shows:

2. Find Activity Monitor and double-click it:

3. In the Activity Monitor look for any suspicious processes, belonging or related to TeslaCrypt 3.0:

Tip: To quit a process completely, choose the “Force Quit” option.

4. Click on the "Go" button again, but this time select Applications. Another way is with the ⇧+⌘+A buttons.

5. In the Applications menu, look for any suspicious app or an app with a name, similar or identical to TeslaCrypt 3.0. If you find it, right-click on the app and select “Move to Trash”.

6: Select Accounts, after which click on the Login Items preference. Your Mac will then show you a list of items that start automatically when you log in. Look for any suspicious apps identical or similar to TeslaCrypt 3.0. Check the app you want to stop from running automatically and then select on the Minus (“-“) icon to hide it.

7: Remove any left-over files that might be related to this threat manually by following the sub-steps below:

Go to Finder.
In the search bar type the name of the app that you want to remove.
Above the search bar change the two drop down menus to “System Files” and “Are Included” so that you can see all of the files associated with the application you want to remove. Bear in mind that some of the files may not be related to the app so be very careful which files you delete.
If all of the files are related, hold the ⌘+A buttons to select them and then drive them to “Trash”.

In case you cannot remove TeslaCrypt 3.0 via Step 1 above:

In case you cannot find the virus files and objects in your Applications or other places we have shown above, you can manually look for them in the Libraries of your Mac. But before doing this, please read the disclaimer below:

Disclaimer! If you are about to tamper with Library files on Mac, be sure to know the name of the virus file, because if you delete the wrong file, it may cause irreversible damage to your MacOS. Continue on your own responsibility!

1: Click on "Go" and Then "Go to Folder" as shown underneath:

2: Type in "/Library/LauchAgents/" and click Ok:

3: Delete all of the virus files that have similar or the same name as TeslaCrypt 3.0. If you believe there is no such file, do not delete anything.

You can repeat the same procedure with the following other Library directories:

→ ~/Library/LaunchAgents
/Library/LaunchDaemons

Tip: ~ is there on purpose, because it leads to more LaunchAgents.

Click the button below below to download SpyHunter for Mac and scan for TeslaCrypt 3.0:

Download

SpyHunter for Mac

Step 3 (Optional): Try to Restore Files Encrypted by TeslaCrypt 3.0.

1. Download the reccomended Data Recovery software by clicking on the link underneath:

EaseUS Data Recovery Software

Simply click on the link and on the website menus on top, choose Data Recovery - Data Recovery Wizard for Windows or Mac (depending on your OS), and then download and run the tool.

TeslaCrypt 3.0 FAQ

What is TeslaCrypt 3.0 ransomware and how does it work?

TeslaCrypt 3.0 is a ransomware infection - the malicious software that enters your computer silently and blocks either access to the computer itself or encrypt your files.

Many ransomware viruses use sophisticated encryption algorithm how to make your files inaccessible. The goal of ransomware infections is to demand that you pay a ransom payment to get access to your files back.

How does TeslaCrypt 3.0 ransomware infect my computer?

Via several ways.TeslaCrypt 3.0 Ransomware infects computers by being sent via phishing e-mails, containing virus attachment.

This attachment is usually masked as an important document, like an invoice, bank document or even a plane ticket and it looks very convincing to users.

After you download and execute this attachment, a drive-by download occurs and your computer is infected with the ransomware virus.

Another way, you may become a victim of TeslaCrypt 3.0 is if you download a fake installer, crack or patch from a low reputation website or if you click on a virus link. Many users report getting a ransomware infection by downloading torrents.

How to open .TeslaCrypt 3.0 files?

You can't. At this point the .TeslaCrypt 3.0 files are encrypted. You can only open them once they are decrypted.

Decryptor did not decrypt my data. What now?

Do not panic and backup the files. If a decryptor did not decrypt your .TeslaCrypt 3.0 files successfully, then do not despair, because this virus is still new.

One way to restore files, encrypted by TeslaCrypt 3.0 ransomware is to use a decryptor for it. But since it's a new virus, advised that the decryption keys for it may not be out yet and available to the public. We will update this article and keep you posted as soon as this decryptor is released.

How Do I restore ".TeslaCrypt 3.0" files (Other Methods)?

Yes, sometimes files can be restored. We have suggested several file recovery methods that could work if you want to restore .TeslaCrypt 3.0 files.

These methods are in no way 100% guarantee that you will be able to get your files back. But if you have a backup, your chances of success are much greater.

How do I get rid of TeslaCrypt 3.0 ransomware virus?

The safest way and the most efficient one for the removal of this ransomware infection is the use a professional anti malware software. It will scan for and locate TeslaCrypt 3.0 ransomware and then remove it without causing any additional harm to your important .TeslaCrypt 3.0 files.

Also, keep in mind that viruses like TeslaCrypt 3.0 ransomware also install Trojans and keyloggers that can steal your passwords and accounts. Scanning your computer with an anti-malware software will make sure that all of these virus components are removed and your computer is protected in the future.

What to Do If nothing works?

There is still a lot you can do. If none of the above methods seem to work for you, then try these methods:

Try to find a safe computer from where you can can login on your own line accounts like One Drive, iDrive, Google Drive and so on.
Try to contact your friends, relatives and other people so that they can check if they have some of your important photos or documents just in case you sent them.
Also, check if some of the files that were encrypted it can be re-downloaded from the web.
Another clever way to get back some of your files is to find another old computer, a flash drive or even a CD or a DVD where you may have saved your older documents. You might be surprised what will turn up.
You can also go to your email account to check if you can send any attachments to other people. Usually what is sent the email is saved on your account and you can re-download it. But most importantly, make sure that this is done from a safe computer and make sure to remove the virus first.

More tips you can find on our forums, where you can also asks any questions about your ransomware problem.

How to Report Ransomware to Authorities?

In case your computer got infected with a ransomware infection, you can report it to the local Police departments. It can help authorities worldwide track and determine the perpetrators behind the virus that has infected your computer. Below, we have prepared a list with government websites, where you can file a report in case you are a victim of a cybercrime:

Cyber-security authorities, responsible for handling ransomware attack reports in different regions all over the world:

Germany - Offizielles Portal der deutschen Polizei
United States - IC3 Internet Crime Complaint Centre
United Kingdom - Action Fraud Police
France - Ministère de l'Intérieur
Italy - Polizia Di Stato
Spain - Policía Nacional
Netherlands - Politie
Poland - Policja
Portugal - Polícia Judiciária
Greece - Cyber Crime Unit (Hellenic Police)
India - Mumbai Police - CyberCrime Investigation Cell
Australia - Australian High Tech Crime Center

Reports may be responded to in different timeframes, depending on your local authorities.