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Remove Unlocker Virus Ransomware [.lock Files]

What is Unlocker Ransomware?

remove-Unlocker-virus-ransomware-restore-files

Unlocker is the name given to malicious program that acts as ransomware. The ransomware is set to interfere with main computer settings so that it can then lock personal files and extort a ransom fee from the victim. An infection with Unlocker ransomware leads to diminished computer security and restricted access to valuable data. Files locked by this ransomware could be noticed immediately after the infection. They all have three additional extensions, the last of which is .lock. The threat will also drop a file that contains ransom messages by malware authors.

If you are one of Unlocker’s victims then keep reading this article to learn more about the specifics of this cryptovirus and the process of its complete removal.

Unlocker Summary

Name Unlocker
Type Ransomware, Cryptovirus
Malicious Extensions Email address + victim’s ID + .lock
Short Description A data locker ransomware that utilizes strong cihper algorithm to encrypt personal files stored on the infected computer. It demands a ransom for a decryption solution.
Symptoms Important files are locked and renamed completely. Their names are changed with three extensions, the last of which is .lock. Corrupted files remain unusable until their code is reverted back to original state.
Ransom Messages README_WARNING.TXT
Distribution Method Spam Emails, Email Attachments, Corrupted Websites, Software Installers
Detection Tool See If Your System Has Been Affected by malware

Download

Malware Removal Tool

How Does Unlocker Ransomware Infect PCs?

There are a few techniques that support the spread of ransomware infections like Unlocker. This malicious software may try to infect your computer operating system by the use of malspam (spam email messages that host malicious files), malicious adverts, software cracks, free applications and others.

Popular Windows file types may be attached to legitimate-like emails to trick you download and open them on your device. Email messages may also feature links related to hacked web pages.

Hacked pages may host dangerous scripts that download the ransomware and run it in the background of all other running processes. Along with email messages, dangerous links may appear on social media too. Other bogus sites like Com.color.uiengine and Hipnoticrec.biz may open pages with dangerous content too. That’s why you should carefully choose the places you visit while browsing the web. What’s more, don’t forget to maintain an active computer security protection that will prevent nasty malware from infecting the system.

What Does Unlocker Ransomware Do?

Unlocker ransomware is created to support vicious operations run by malware authors. It damages some of the major computer settings with the final purpose to encrypt personal files stored on the drives. The encryption of valuable personal data aims to force victims to pay a ransom fee. Encoded files can be restored with the help of a decryption tool possessed by hackers.

The activation of this ransomware on a computer system occurs after its malicious payload gets executed. This single file can trigger a lot other operations that support the attack. Downloads and installs of additional harmful files could happen. There are several directories that Unlocker ransomware can use for the storage of its malicious files:

  • %AppData%
  • %Windows%
  • %SystemDrive%
  • %LocalLow%
  • %Temp%
  • %System%

After the Unlocker virus plagues essential system components, it launches a built-in encryption module to complete a data encryption process. At the end of the attack, the ransomware creates its ransom message that urges victims to contact cybercriminals. All victims of Unlocker ransomware may find the file README_WARNING.TXT on their infected machines. This file informs the following:

Hey!
Can I recover my files? Sure. We guarantee that you can recover all your files easily and safely! But you have to be fast!. How quickly you pay, how quickly all your data will be returned, as before encryption.
To contact write to the mail: unlocker@onionmail.org
Reserved email: unlockersuport@msgsafe.io

Telegram: @unlockersuport

ATTENTION !!!
Do not rename encrypted files.
Do not try to decrypt your data using third party software – this may result in permanent data loss.
We are always ready to cooperate and find the best way to solve your problem.
The sooner you write, the better the conditions will be for you.
Our company values ​​its reputation. We give all guarantees of decryption of your files.

Your personal ID: –

Similar to other ransomware threats, the Unlocker virus may conduct an information-gathering process that aims to collect sensitive details. All harvested data can be transferred to remote servers and provided to hackers. Hackers, in turn, may misuse harvested data for financial abuses and future malware attack campaigns.

The activation of a basic Trojan module, in turn, may lead to the gathering of more data that enables crooks to exploit the infected system again. They can also try to establish a permanent remote connection with the infected PC.

.lock Virus Files

All .lock virus files are a result of the encryption process run by Unlocker ransomware. A specially crafted module runs a sophisticated cypher algorithm every time it detects a target file on the system. The bad news is that all files encoded by Unlocker ransomware remain inaccessible for an unspecified period of time.

You can easily spot encoded files by noticing the following renaming pattern applied to their names:

    .[unlocker@onionmail.org].[victim’s ID].lock

For example the file photo.jpg will appear as a broken file with the name photo.jpg.id[unlocker@onionmail.org].[CFA84E].lock

If you want to prevent being tricked by cybercriminals once again, you should avoid paying the demanded ransom. There is no guarantee that they have a working decryption tool which they will send you for the recovery of your .lock files.

Remove Unlocker Ransomware Virus and Attempt to Restore Files

The so-called Unlocker is a threat with a highly complex code that disrupts system security in order to encrypt personal files. Hence the infected system could be used in a secure manner again only after the complete removal of all malicious files and objects created by the ransomware. That’s why it is recommendable that all steps presented in the ransomware removal guide below should be completed. Beware that manual ransomware removal is suitable for more experienced computer users. If you don’t feel comfortable with the manual steps navigate to the automatic part of the guide.

Gergana Ivanova

Highly motivated writer with 5+ years of experience writing for ransomware, malware, adware, PUPs, and other cybersecurity-related issues. As a writer, I strive to create content that is based on thorough technical research. I find joy in the process of creating articles that are easy to understand, informative, and useful. Follow me on Twitter (@IRGergana) for the latest in the field of computer, mobile, and online security.

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Attention! SensorsTechForum strongly recommends that all malware victims should look for assistance only by reputable sources. Many guides out there claim to offer free recovery and decryption for files encrypted by ransomware viruses. Be advised that some of them may only be after your money.

As a site that has been dedicated to providing free removal instructions for ransomware and malware since 2014, SensorsTechForum’s recommendation is to only pay attention to trustworthy sources.

How to recognize trustworthy sources:

  • Always check "About Us" web page.
  • Profile of the content creator.
  • Make sure that real people are behind the site and not fake names and profiles.
  • Verify Facebook, LinkedIn and Twitter personal profiles.

OFFER

REMOVE IT NOW (PC)
with Anti-Malware
We recommend you to download SpyHunter and run free scan to remove all virus files on your PC. This saves you hours of time and effort compared to doing the removal yourself.
SpyHunter 5 free remover allows you, subject to a 48-hour waiting period, one remediation and removal for results found. Read EULA and Privacy Policy

About the Unlocker Research

The content we publish on SensorsTechForum.com, this Unlocker how-to removal guide included, is the outcome of extensive research, hard work and our team’s devotion to help you remove the specific malware and restore your encrypted files.

How did we conduct the research on this ransomware?

Our research is based on an independent investigation. We are in contact with independent security researchers, and as such, we receive daily updates on the latest malware and ransomware definitions.

Furthermore, the research behind the Unlocker ransomware threat is backed with VirusTotal and the NoMoreRansom project.

To better understand the ransomware threat, please refer to the following articles which provide knowledgeable details.

References

1. How to Recognize Spam Emails with Ransomware
2. How Does Ransomware Encryption Work?
3. How to Decrypt Ransomware Files
4. Ransomware Getting Greedier and Bigger, Attacks Increase by 40%
5. 1 in 5 Americans Victim of Ransomware



Windows Mac OS X

How to Remove Unlocker from Windows.


Step 1: Boot Your PC In Safe Mode to isolate and remove Unlocker

OFFER

Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
We Recommend To Scan Your PC with SpyHunter

Keep in mind, that SpyHunter’s scanner is only for malware detection. If SpyHunter detects malware on your PC, you will need to purchase SpyHunter's malware removal tool to remove the malware threats. Read our SpyHunter 5 review. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria

1. Hold Windows Key + R.


2. The "Run" Window will appear. In it, type "msconfig" and click OK.


3. Go to the "Boot" tab. There select "Safe Boot" and then click "Apply" and "OK".

Tip: Make sure to reverse those changes by unticking Safe Boot after that, because your system will always boot in Safe Boot from now on.


4. When prompted, click on "Restart" to go into Safe Mode.


5. You can recognise Safe Mode by the words written on the corners of your screen.


Step 2: Uninstall Unlocker and related software from Windows

Here is a method in few easy steps that should be able to uninstall most programs. No matter if you are using Windows 10, 8, 7, Vista or XP, those steps will get the job done. Dragging the program or its folder to the recycle bin can be a very bad decision. If you do that, bits and pieces of the program are left behind, and that can lead to unstable work of your PC, errors with the file type associations and other unpleasant activities. The proper way to get a program off your computer is to Uninstall it. To do that:


1. Hold the Windows Logo Button and "R" on your keyboard. A Pop-up window will appear.


2. In the field type in "appwiz.cpl" and press ENTER.


3. This will open a window with all the programs installed on the PC. Select the program that you want to remove, and press "Uninstall"

Follow the instructions above and you will successfully uninstall most programs.


Step 3: Clean any registries, created by Unlocker on your computer.

The usually targeted registries of Windows machines are the following:

  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce

You can access them by opening the Windows registry editor and deleting any values, created by Unlocker there. This can happen by following the steps underneath:

1. Open the Run Window again, type "regedit" and click OK.


2. When you open it, you can freely navigate to the Run and RunOnce keys, whose locations are shown above.


3. You can remove the value of the virus by right-clicking on it and removing it.

Tip: To find a virus-created value, you can right-click on it and click "Modify" to see which file it is set to run. If this is the virus file location, remove the value.

IMPORTANT!
Before starting "Step 4", please boot back into Normal mode, in case you are currently in Safe Mode.
This will enable you to install and use SpyHunter 5 successfully.

Step 4: Scan for Unlocker with SpyHunter Anti-Malware Tool

1. Click on the "Download" button to proceed to SpyHunter's download page.


It is recommended to run a scan before purchasing the full version of the software to make sure that the current version of the malware can be detected by SpyHunter. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria.


2. After you have installed SpyHunter, wait for it to update automatically.

SpyHunter5-update-2018


3. After the update process has finished, click on the 'Malware/PC Scan' tab. A new window will appear. Click on 'Start Scan'.

SpyHunter5-Free-Scan-2018


4. After SpyHunter has finished scanning your PC for any files of the associated threat and found them, you can try to get them removed automatically and permanently by clicking on the 'Next' button.

SpyHunter-5-Free-Scan-Next-2018

If any threats have been removed, it is highly recommended to restart your PC.

Video Guide for Automatic and Fast Removal

Step 5 (Optional): Try to Restore Files Encrypted by Unlocker.

Ransomware infections and Unlocker aim to encrypt your files using an encryption algorithm which may be very difficult to decrypt. This is why we have suggested a data recovery method that may help you go around direct decryption and try to restore your files. Bear in mind that this method may not be 100% effective but may also help you a little or a lot in different situations.

1. Download the recommended Data Recovery software by clicking on the link underneath:

Simply click on the link and on the website menus on the top, choose Data Recovery - Data Recovery Wizard for Windows or Mac (depending on your OS), and then download and run the tool.

Step 6: How to Restore Files Encrypted by Ransomware (Video Guide)


Windows Mac OS X

Get rid of Unlocker from Mac OS X.


Step 1: Uninstall Unlocker and remove related files and objects

OFFER
Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
We Recommend To Scan Your Mac with SpyHunter for Mac
Keep in mind, that SpyHunter for Mac needs to purchased to remove the malware threats. Click on the corresponding links to check SpyHunter’s EULA and Privacy Policy

1. Hit the ⇧+⌘+U keys to open Utilities. Another way is to click on “Go” and then click “Utilities”, like the image below shows:


2. Find Activity Monitor and double-click it:


3. In the Activity Monitor look for any suspicious processes, belonging or related to Unlocker:

Tip: To quit a process completely, choose the “Force Quit” option.


4. Click on the "Go" button again, but this time select Applications. Another way is with the ⇧+⌘+A buttons.


5. In the Applications menu, look for any suspicious app or an app with a name, similar or identical to Unlocker. If you find it, right-click on the app and select “Move to Trash

”.


6. Select Accounts, after which click on the Login Items preference.

Your Mac will then show you a list of items that start automatically when you log in. Look for any suspicious apps identical or similar to Unlocker. Check the app you want to stop from running automatically and then select on the Minus (“-“) icon to hide it.


7. Remove any left-over files that might be related to this threat manually by following the sub-steps below:

  • Go to Finder.
  • In the search bar type the name of the app that you want to remove.
  • Above the search bar change the two drop down menus to “System Files” and “Are Included” so that you can see all of the files associated with the application you want to remove. Bear in mind that some of the files may not be related to the app so be very careful which files you delete.
  • If all of the files are related, hold the ⌘+A buttons to select them and then drive them to “Trash”.

In case you cannot remove Unlocker via Step 1 above:

In case you cannot find the virus files and objects in your Applications or other places we have shown above, you can manually look for them in the Libraries of your Mac. But before doing this, please read the disclaimer below:

Disclaimer! If you are about to tamper with Library files on Mac, be sure to know the name of the virus file, because if you delete the wrong file, it may cause irreversible damage to your MacOS. Continue on your own responsibility!

1: Click on "Go" and Then "Go to Folder" as shown underneath:

2: Type in "/Library/LauchAgents/" and click Ok:

3: Delete all of the virus files that have similar or the same name as Unlocker. If you believe there is no such file, do not delete anything.

You can repeat the same procedure with the following other Library directories:

→ ~/Library/LaunchAgents
/Library/LaunchDaemons

Tip: ~ is there on purpose, because it leads to more LaunchAgents.


Click the button below below to download SpyHunter for Mac and scan for Unlocker:


Download

SpyHunter for Mac



Step 3 (Optional): Try to Restore Files Encrypted by Unlocker.

Ransomware infections and Unlocker aim to encrypt your files using an encryption algorithm which may be very difficult to decrypt. This is why we have suggested a data recovery method that may help you go around direct decryption and try to restore your files. Bear in mind that this method may not be 100% effective but may also help you a little or a lot in different situations.

1. Download the recommended Data Recovery software by clicking on the link underneath:

Simply click on the link and on the website menus on top, choose Data Recovery - Data Recovery Wizard for Windows or Mac (depending on your OS), and then download and run the tool.


Unlocker FAQ

What is Unlocker ransomware and how does it work?

Unlocker is a ransomware infection - the malicious software that enters your computer silently and blocks either access to the computer itself or encrypt your files.

Many ransomware viruses use sophisticated encryption algorithm how to make your files inaccessible. The goal of ransomware infections is to demand that you pay a ransom payment to get access to your files back.

How does Unlocker ransomware infect my computer?

Via several ways.Unlocker Ransomware infects computers by being sent via phishing e-mails, containing virus attachment.

This attachment is usually masked as an important document, like an invoice, bank document or even a plane ticket and it looks very convincing to users.

After you download and execute this attachment, a drive-by download occurs and your computer is infected with the ransomware virus.

Another way, you may become a victim of Unlocker is if you download a fake installer, crack or patch from a low reputation website or if you click on a virus link. Many users report getting a ransomware infection by downloading torrents.

How to open .Unlocker files?

You can't. At this point the .Unlocker files are encrypted. You can only open them once they are decrypted.

Decryptor did not decrypt my data. What now?

Do not panic and backup the files. If a decryptor did not decrypt your .Unlocker files successfully, then do not despair, because this virus is still new.

One way to restore files, encrypted by Unlocker ransomware is to use a decryptor for it. But since it's a new virus, advised that the decryption keys for it may not be out yet and available to the public. We will update this article and keep you posted as soon as this decryptor is released.

How Do I restore ".Unlocker" files (Other Methods)?

Yes, sometimes files can be restored. We have suggested several file recovery methods that could work if you want to restore .Unlocker files.

These methods are in no way 100% guarantee that you will be able to get your files back. But if you have a backup, your chances of success are much greater.

How do I get rid of Unlocker ransomware virus?

The safest way and the most efficient one for the removal of this ransomware infection is the use a professional anti malware software. It will scan for and locate Unlocker ransomware and then remove it without causing any additional harm to your important .Unlocker files.

Also, keep in mind that viruses like Unlocker ransomware also install Trojans and keyloggers that can steal your passwords and accounts. Scanning your computer with an anti-malware software will make sure that all of these virus components are removed and your computer is protected in the future.

What to Do If nothing works?

There is still a lot you can do. If none of the above methods seem to work for you, then try these methods:

  • Try to find a safe computer from where you can can login on your own line accounts like One Drive, iDrive, Google Drive and so on.
  • Try to contact your friends, relatives and other people so that they can check if they have some of your important photos or documents just in case you sent them.
  • Also, check if some of the files that were encrypted it can be re-downloaded from the web.
  • Another clever way to get back some of your files is to find another old computer, a flash drive or even a CD or a DVD where you may have saved your older documents. You might be surprised what will turn up.
  • You can also go to your email account to check if you can send any attachments to other people. Usually what is sent the email is saved on your account and you can re-download it. But most importantly, make sure that this is done from a safe computer and make sure to remove the virus first.

More tips you can find on our forums, where you can also asks any questions about your ransomware problem.

How to Report Ransomware to Authorities?

In case your computer got infected with a ransomware infection, you can report it to the local Police departments. It can help authorities worldwide track and determine the perpetrators behind the virus that has infected your computer. Below, we have prepared a list with government websites, where you can file a report in case you are a victim of a cybercrime:

Cyber-security authorities, responsible for handling ransomware attack reports in different regions all over the world:

Reports may be responded to in different timeframes, depending on your local authorities.

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