What Is ZeroAccess?
The ZeroAccess rootkit is a Trojan infecting Windows operating systems. The malware is also known as max++ or Sirefef and was first detected in the summer of 2011. The ZeroAccess botnet is to this day one of the largest peer-to-peer (P2P) botnets. The number of infected machines so far is over two million PCs. The rootkit is reportedly present on more than nine million systems. The botnet is almost impossible to be disabled because no central command and control (C&C) server exists. Every time a PC gets infected with ZeroAccess, it reaches out to a few of its peers to exchange data about other peers in the known peer-to-peer network. This way the bots are informed about the other peers and are able to deliver instructions and files in a quick manner. The constant connection between the peers makes the exchange of peer lists and the search for update files possible. This, unfortunately, makes any attempt to take the botnet down almost pointless.
The ZeroAccess infection usually remains hidden in the system due to its rootkit capabilities and is mainly used for the following purposes:
- To download various malware on the affected machine.
- To form a botnet used primarily for Bitcoin mining or Click fraud.
Computers that are involved in Bitcoin mining generate Bitcoins for the person controlling them. The experts report that the profit from them amounts to $2.7 million per year. The PCs used for click fraud imitate clicks on online ads, which generate profit on a pay per click basis. The estimated worth for this particular activity may amount to $100,000 per day.
ZeroAccess’ Distribution Path
As a typical Trojan, ZeroAccess does not spread on its own. It is usually delivered through compromised websites that redirect the user to a malicious online location where the malware is distributed via the Bleeding Life Toolkit and the Blackhole Exploit Toolkit. Both of those toolkits exploit numerous vulnerabilities to enter the user’s system and infect it with ZeroAccess.
The ZeroAccess Botnet – Not Quite Dead Yet
Microsoft Corp. has recently combined efforts with European authorities in an operation to bring down ZeroAccess botnet. The experts though are not that optimistic in their estimate and believe the botnet is not fully eliminated. The threat is too complex to be completely destroyed, professionals say. This is Microsoft’s eight attempt to disrupt the botnet in the past three years.
The servers delivering the ZeroAccess malware were shut down during a joint operation of Microsoft, FBI and the European Cybercrime Center. The command over 49 domains associated with the botnet was taken during the campaign. This is a significant number that should cripple the ZeroAccess botnet for a while, but it will take more hard work to eliminate it completely. The profit generated for the botnet’s creators was reportedly $3 million a month.
- Guide 1: How to Remove from Windows.
- Guide 2: Get rid of on Mac OS X.
- Guide 3: Remove in Google Chrome.
- Guide 4: Erase from Mozilla Firefox.
- Guide 5: Uninstall from Microsoft Edge.
- Guide 6: Remove from Safari.
- Guide 7: Eliminate from Internet Explorer.
- Guide 8: Disable Push Notifications in Your Browsers.
Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer Stop Push Pop-ups
How to Remove from Windows.
Step 1: Boot Your PC In Safe Mode to isolate and remove





Step 2: Uninstall and related software from Windows
Here is a method in few easy steps that should be able to uninstall most programs. No matter if you are using Windows 10, 8, 7, Vista or XP, those steps will get the job done. Dragging the program or its folder to the recycle bin can be a very bad decision. If you do that, bits and pieces of the program are left behind, and that can lead to unstable work of your PC, errors with the file type associations and other unpleasant activities. The proper way to get a program off your computer is to Uninstall it. To do that:



Step 3: Clean any registries, created by on your computer.
The usually targeted registries of Windows machines are the following:
- HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run
- HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
- HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce
- HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce
You can access them by opening the Windows registry editor and deleting any values, created by there. This can happen by following the steps underneath:



Before starting "Step 4", please boot back into Normal mode, in case you are currently in Safe Mode.
This will enable you to install and use SpyHunter 5 successfully.
Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer Stop Push Pop-ups
Get rid of from Mac OS X.
Step 1: Uninstall and remove related files and objects
1. Hit the ⇧+⌘+U keys to open Utilities. Another way is to click on “Go” and then click “Utilities”, like the image below shows:
- Go to Finder.
- In the search bar type the name of the app that you want to remove.
- Above the search bar change the two drop down menus to “System Files” and “Are Included” so that you can see all of the files associated with the application you want to remove. Bear in mind that some of the files may not be related to the app so be very careful which files you delete.
- If all of the files are related, hold the ⌘+A buttons to select them and then drive them to “Trash”.
In case you cannot remove via Step 1 above:
In case you cannot find the virus files and objects in your Applications or other places we have shown above, you can manually look for them in the Libraries of your Mac. But before doing this, please read the disclaimer below:
You can repeat the same procedure with the following other Library directories:
→ ~/Library/LaunchAgents
/Library/LaunchDaemons
Tip: ~ is there on purpose, because it leads to more LaunchAgents.
Step 2: Scan for and remove files from your Mac
When you are facing problems on your Mac as a result of unwanted scripts and programs such as , the recommended way of eliminating the threat is by using an anti-malware program. SpyHunter for Mac offers advanced security features along with other modules that will improve your Mac’s security and protect it in the future.
Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer Stop Push Pop-ups
Remove from Google Chrome.
Step 1: Start Google Chrome and open the drop menu
Step 2: Move the cursor over "Tools" and then from the extended menu choose "Extensions"
Step 3: From the opened "Extensions" menu locate the unwanted extension and click on its "Remove" button.
Step 4: After the extension is removed, restart Google Chrome by closing it from the red "X" button at the top right corner and start it again.
Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer Stop Push Pop-ups
Erase from Mozilla Firefox.
Step 1: Start Mozilla Firefox. Open the menu window
Step 2: Select the "Add-ons" icon from the menu.
Step 3: Select the unwanted extension and click "Remove"
Step 4: After the extension is removed, restart Mozilla Firefox by closing it from the red "X" button at the top right corner and start it again.
Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer Stop Push Pop-ups
Uninstall from Microsoft Edge.
Step 1: Start Edge browser.
Step 2: Open the drop menu by clicking on the icon at the top right corner.
Step 3: From the drop menu select "Extensions".
Step 4: Choose the suspected malicious extension you want to remove and then click on the gear icon.
Step 5: Remove the malicious extension by scrolling down and then clicking on Uninstall.
Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer Stop Push Pop-ups
Remove from Safari.
Step 1: Start the Safari app.
Step 2: After hovering your mouse cursor to the top of the screen, click on the Safari text to open its drop down menu.
Step 3: From the menu, click on "Preferences".
Step 4: After that, select the 'Extensions' Tab.
Step 5: Click once on the extension you want to remove.
Step 6: Click 'Uninstall'.
A pop-up window will appear asking for confirmation to uninstall the extension. Select 'Uninstall' again, and the will be removed.
Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer Stop Push Pop-ups
Eliminate from Internet Explorer.
Step 1: Start Internet Explorer.
Step 2: Click on the gear icon labeled 'Tools' to open the drop menu and select 'Manage Add-ons'
Step 3: In the 'Manage Add-ons' window.
Step 4: Select the extension you want to remove and then click 'Disable'. A pop-up window will appear to inform you that you are about to disable the selected extension, and some more add-ons might be disabled as well. Leave all the boxes checked, and click 'Disable'.
Step 5: After the unwanted extension has been removed, restart Internet Explorer by closing it from the red 'X' button located at the top right corner and start it again.
Remove Push Notifications caused by from Your Browsers.
Turn Off Push Notifications from Google Chrome
To disable any Push Notices from Google Chrome browser, please follow the steps below:
Step 1: Go to Settings in Chrome.
Step 2: In Settings, select “Advanced Settings”:
Step 3: Click “Content Settings”:
Step 4: Open “Notifications”:
Step 5: Click the three dots and choose Block, Edit or Remove options:
Remove Push Notifications on Firefox
Step 1: Go to Firefox Options.
Step 2: Go to “Settings”, type “notifications” in the search bar and click "Settings":
Step 3: Click “Remove” on any site you wish notifications gone and click “Save Changes”
Stop Push Notifications on Opera
Step 1: In Opera, press ALT+P to go to Settings
Step 2: In Setting search, type “Content” to go to Content Settings.
Step 3: Open Notifications:
Step 4: Do the same as you did with Google Chrome (explained below):
Eliminate Push Notifications on Safari
Step 1: Open Safari Preferences.
Step 2: Choose the domain from where you like push pop-ups gone and change to "Deny" from "Allow".