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Remove Salam! Ransomware and Restore Encrypted Files

A ransomware called Salam! emerged recently. At first, it infected people from Lithuania, but now it has started to spread. The ransom asks a payment of one Bitcoin within the first 24 hours after encryption. Each day the ransom is not paid the price increases with 1 Bitcoin. To remove this ransomware and see how you can try to restore your files, you should read the article till the end.

NameSalam! Ransomware
TypeRansomware
Short DescriptionThe ransomware encrypts files and asks a ransom to be paid for decryption.
SymptomsFiles get encrypted and cannot be accessed. A ransom note with instructions for paying the ransom is left on the infected PC.
Distribution MethodSpam Emails, Email Attachments, File Sharing Networks
Detection toolDownload Malware Removal Tool, to See If Your System Has Been Affected by Salam! Ransomware
User Experience Join our forum topic to discuss Salam! Ransomware.

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Salam! Ransomware – How Did I Get It?

Salam! ransomware can get in your computer in a few ways. Spam emails containing an attachment with a malicious file is a common distribution way. Opening the attachment will automatically insert malware inside your computer. The body of the email may also contain malicious code. So, opening the attachment or not, can still get your PC infected.

Other ways for this ransomware to get in your machine are by social networks and file sharing services. They may contain malicious attachments or files connected with the Salam! ransomware. You may see such files presented as helpful or needed. Untrusted websites and suspicious links can get you to malware infection as well, and this ransomware is no exclusion.

Salam! Ransomware – What Does It Do?

The Salam! malware is classified as ransomware. If your computer gets infected with it, a file is created which might make new entries inside the Windows Registry. The following Windows Registry entries are the most common modifications ransomware makes:

HKLM/Software/Microsoft/WindowsNT/CurrentVersion/Winlogon/Shell

and

HKLM/Software/Microsoft/Windows/CurrentVersion/Run/

The purpose for those is to make the ransomware load automatically with each start of the Windows operating system.

A file is created to help the ransomware further:

%APPDATA%\tribologists.dll

Next, the ransomware creates a new file with the name WHATHAPPENEDTOYOURFILES.txt which has the ransom message inside. You can see the instructions in the picture:

STF-whathappenedtoyourfiles-what-happened-to-your-files-message

You are given a custom ID, and the instructions read:

Your ID: 139268
***
Hi. Your files are now encrypted. I have the key to decrypt them back.
I will give you a decrypter if you pay me. If you pay me today, the price is only 1 bitcoin.
If you pay me tomorrow, you will have to pay 2 bitcoins. If you pay me one week later the price
will be 7 bitcoins and so on. So, hurry up.

Contact me using this email address: mahammad@opensourcemail.org

The ransomware creators ask 1 Bitcoin for payment in the first 24 hours. The price increases with 1 Bitcoin for every day that passes, after the initial deadline. The price for 1 Bitcoin at the moment is 422 US dollars.

Writing to the ransomware makers and intending to pay the ransom money is NOT recommended. Nothing and no one can guarantee that you will have your files restored. Paying the ransom would only make sure that cyber criminals get paid and support their criminal acts. That may encourage them to make a tougher variant of the ransomware.

The Salam! ransomware encrypts files it finds on disk drives. The list of extensions is still unknown, but mainly pictures and documents are locked.

Also unknown is whether Shadow Volume Copies are deleted from Windows. When you complete the removal process of this ransomware, you should check the fourth part of the instructions below. That section contains a few ways you could try to restore your files. You should also read the tips written in our forum about preventing ransomware.

Remove Salam! Ransomware and Restore Encrypted Files

If Salam! ransomware infected you, you should have some bit of experience in removing malware. The ransomware can encrypt all of your files. Thus, it is highly recommended that you are fast and follow the step-by-step instructions provided below.

1. Boot Your PC In Safe Mode to isolate and remove Salam! Ransomware

Boot Your PC Into Safe Mode

1. For Windows 7,XP and Vista. 2. For Windows 8, 8.1 and 10.

For Windows XP, Vista, 7 systems:

1. Remove all CDs and DVDs, and then Restart your PC from the “Start” menu.
2. Select one of the two options provided below:

For PCs with a single operating system: Press “F8” repeatedly after the first boot screen shows up during the restart of your computer. In case the Windows logo appears on the screen, you have to repeat the same task again.

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For PCs with multiple operating systems: Тhe arrow keys will help you select the operating system you prefer to start in Safe Mode. Press “F8” just as described for a single operating system.

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3. As the “Advanced Boot Options” screen appears, select the Safe Mode option you want using the arrow keys. As you make your selection, press “Enter“.

4. Log on to your computer using your administrator account

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While your computer is in Safe Mode, the words “Safe Mode” will appear in all four corners of your screen.

Step 1: Open the Start Menu

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Step 2: Whilst holding down Shift button, click on Power and then click on Restart.
Step 3: After reboot, the aftermentioned menu will appear. From there you should choose Troubleshoot.

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Step 4: You will see the Troubleshoot menu. From this menu you can choose Advanced Options.

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Step 5: After the Advanced Options menu appears, click on Startup Settings.

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Step 6: Click on Restart.
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Step 7: A menu will appear upon reboot. You should choose Safe Mode by pressing its corresponding number and the machine will restart.

2. Remove Salam! Ransomware with SpyHunter Anti-Malware Tool

Remove Salam! Ransomware with SpyHunter Anti-Malware Tool

1. Install SpyHunter to scan for and remove Salam! Ransomware.2. Scan with SpyHunter to Detect and Remove Salam! Ransomware.
Step 1:Click on the “Download” button to proceed to SpyHunter’s download page.

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It is highly recommended to run a scan before purchasing the full version of the software to make sure that the current version of the malware can be detected by SpyHunter.

Step 2: Guide yourself by the download instructions provided for each browser.
Step 3: After you have installed SpyHunter, wait for it to automatically update.

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Step1: After the update process has finished, click on the ‘Scan Computer Now’ button.
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Step2: After SpyHunter has finished scanning your PC for any Salam! Ransomware files, click on the ‘Fix Threats’ button to remove them automatically and permanently.
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Step3: Once the intrusions on your PC have been removed, it is highly recommended to restart it.

3. Back up your data to secure it against infections and file encryption by Salam! Ransomware in the future

Back up your data to secure it against attacks in the future

IMPORTANT! Before reading the Windows backup instructions, we highly recommend to back up your data automatically with cloud backup and insure it against any type of data loss on your device, even the most severe. We recommend reading more about and downloading SOS Online Backup .

To back up your files via Windows and prevent any future intrusions, follow these instructions:

1. For Windows 7 and earlier 1. For Windows 8, 8.1 and 10 1. Enabling the Windows Defense Feature (Previous Versions)

1-Click on Windows Start Menu
backup-1
2-Type Backup And Restore
3-Open it and click on Set Up Backup
w7-backup3
4-A window will appear asking you where to set up backup. You should have a flash drive or an external hard drive. Mark it by clicking on it with your mouse then click on Next.
backup-3
5-On the next window, the system will ask you what do you want to backup. Choose the ‘Let Me Choose’ option and then click on Next.
backup-4
6-Click on ‘Save settings and run backup’ on the next window in order to protect your files from possible attacks by Salam! Ransomware.
backup-5

1-Press Windows button + R
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2-In the window type ‘filehistory’ and press Enter
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3-A File History window will appear. Click on ‘Configure file history settings’
filehistory-3
4-The configuration menu for File History will appear. Click on ‘Turn On’. After its on, click on Select Drive in order to select the backup drive. It is recommended to choose an external HDD, SSD or a USB stick whose memory capacity is corresponding to the size of the files you want to backup.
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5-Select the drive then click on ‘Ok’ in order to set up file backup and protect yourself from Salam! Ransomware.

1- Press Windows button + R keys.
sysdm
2- A run windows should appear. In it type ‘sysdm.cpl’ and then click on Run.
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3- A System Properties windows should appear. In it choose System Protection.
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5- Click on Turn on system protection and select the size on the hard disk you want to utilize for system protection.
6- Click on Ok and you should see an indication in Protection settings that the protection from Salam! Ransomware is on.
windows-defense1
Restoring a file via Windows Defense feature:
1-Right-click on the encrypted file, then choose Properties.
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2-Click on the Previous Versions tab and then mark the last version of the file.
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3-Click on Apply and Ok and the file encrypted by Salam! Ransomware should be restored.

4. Restore files encrypted by Salam! Ransomware

Restore Files Encrypted by Salam! Ransomware

Security engineers strongly advise users NOT to pay the ransom money and attempt restoring the files using other methods. Here are several suggestions:

To restore your data, your first bet is to check again for shadow copies in Windows using this software:

Shadow Explorer

If this method does not work, Kaspersky have provided a decryptors for files encrypted with the this and other encryption algorithms:

Kaspersky Decryptors

Another method of restoring your files is by trying to bring back your files via data recovery software. Here are some examples of data recovery programs:

There is also the technical option to use a network sniffer:

Another way to decrypt the files is by using a Network Sniffer to get the encryption key, while files are encrypted on your system. A Network Sniffer is a program and/or device monitoring data traveling over a network, such as its internet traffic and internet packets. If you have a sniffer set before the attack happened you might get information about the decryption key.

Optional: Using Alternative Anti-Malware Tools

Remove Salam! Ransomware Using Other Alternative Tools

STOPZilla Anti Malware
1. Download and Install STOPZilla Anti-malware to Scan for And Remove Salam! Ransomware.
Step 1: Download STOPZilla by clicking here.
Step 2: A pop-up window will appear. Click on the ‘Save File’ button. If it does not, click on the Download button and save it afterwards.
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Step 3: After you have downloaded the setup, simply open it.
Step 4: The installer should appear. Click on the ‘Next’ button.
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Step 5: Check the ‘I accept the agreement’ check circle if not checked if you accept it and click the ‘Next’ button once again.
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Step 6: Review and click on the ‘Install’ button.
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Step 7: After the installation process has completed click on the ‘Finish’ button.

2. Scan your PC with STOPZilla Anti Malware to remove all Salam! Ransomware associated files completely.
Step 1: Launch STOPZilla if you haven’t launched it after install.
Step 2: Wait for the software to automatically scan and then click on the ‘Repair Now’ button. If it does not scan automatically, click on the ‘Scan Now’ button.
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Step 3: After the removal of all threats and associated objects, you should Restart your PC.

NOTE! Substantial notification about the Salam! Ransomware threat: Manual removal of Salam! Ransomware requires interference with system files and registries. Thus, it can cause damage to your PC. Even if your computer skills are not at a professional level, don’t worry. You can do the removal yourself just in 5 minutes, using a malware removal tool.
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Berta Bilbao

Berta is a dedicated malware researcher, dreaming for a more secure cyber space. Her fascination with IT security began a few years ago when a malware locked her out of her own computer.

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