Remove Ultracode Ransomware and Restore .ultracode Files - How to, Technology and PC Security Forum | SensorsTechForum.com
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Remove Ultracode Ransomware and Restore .ultracode Files

Created around three years ago, Ultracode ransomware is still causing infections. It seems that it locks the user files adding .ultracode file extension to them. The ransomware then leaves a ransom message pointing out the user with “instructions” on how to pay off the cyber crooks in return for the decryption of the data. However, it is strongly advisable not to and try other methods to restore your files instead.

NameUltracode
TypeRansomware
Short DescriptionUltracode ransomware encrypts user files and requests a payment to retrieve them.
SymptomsThe user may witness his files to have the .ultracode file extension leaving a ransom note with payment instructions
Distribution MethodVia malicious URLs or attachments and a Trojan.Downloader
Detection ToolDownload Malware Removal Tool, to See If Your System Has Been Affected by Ultracode
User Experience Join our forum to discuss Ultracode.
Data Recovery ToolWindows Data Recovery by Stellar Phoenix Notice! This product scans your drive sectors to recover lost files and it may not recover 100% of the encrypted files, but only few of them, depending on the situation and whether or not you have reformatted your drive.
Data Recovery ToolWindows Data Recovery by Stellar Phoenix Notice! This product scans your drive sectors to recover lost files and it may not recover 100% of the encrypted files, but only few of them, depending on the situation and whether or not you have reformatted your drive.

ultracode-ransomnote

Ultracode Ransomware – How Does It Spread?

This old ransomware is the perfect example that crypto-malware can still spread with the same proportions as a new one. All that is needed is good obfuscation of the payload and a good Trojan horse to drop it onto the computer. These may usually distribute either via drive-by downloads caused by malicious web links or archived attachments in spam email. Such spam mails may pretend to be a legitimate service assisting users with non-existent problems’ like:

  • Their account has been suspended.
  • They have an incoming transfer.
  • They have been banned from a service.

Either way, users should beware, and we strongly advise using malicious URL blocking as well as external mail software that has spam blocking enabled to prevent such attacks in the future.

Ultracode Ransomware In Detail

This ransomware may act in two stages:

Stage 1: Infection and Encryption

Once on the user PC, the ransomware may create one or more files of the following file formats:

  • .dll, .exe, .tmp

The file names may resemble a program, a game or have completely random names:

  • 230rh190h23.exe
  • ET5557293774.dll
  • Notepad.exe
  • steamapps.tmp

In addition to that, the malware may create a registry entry so that the payload starts when you start Windows. The key targeted for that is:

  • HKLM\Software\Microsoft\Windows\CurrentVersion\Run

After doing so, the ransomware may start scanning all of the important user data and encrypt the files adding a .ultracode extension to them:

crypted-sensorstechforum-ultracode-ransom

Stage 2: Notifying the User

Ultracode adds a ransom note in the form of a text file, named “HOW TO DECRYPT FILES.txt”. It has the below-mentioned scareware instructions. Such instructions aim to scare away users into paying ransom money to cyber crooks by extorting them with a deadline and conditions.

txt-files-sensorstechforum

→ “If you’re seeing this text file, then ALL your FILES are BLOCKED with the most strongest military cipher.
All your data – documents, photos, videos and backups – everything in ENCRYPTED.
The only way to recover your files – contact us via ultracode@tormail.org
Only WE have program that is able to completely recover YOUR files.
Attach to E-MAIL:
1. Text file with your code (“HOW TO DECRYPT FILES.txt”)
2. One encrypted file (please dont send files bigger than 1 MB)
We will check your code from text file and send to you OUR CONDITIONS and your decrypted file as proof that we have decryptor.
Remember: the faster you’ll CONTACT US – the FASTER you will RECOVER YOUR files.
===================
{1st Random Key}
{2nd Random Key}
{3rd Random Key}
{4th Random Key}
{5th Random Key}
====================”

Instructions for Removing Ultracode Ransomware and Restore .ultracode Files

We have seen many crypto-malware such as “.ultracode” and eventually, for most of them, a solution is usually discovered sooner or later. This is why we advise NOT to pay the cybercriminals money. First, there is no guarantee you will get your files back. Second, you fund them to develop further the malware.

We strongly advise to follow the aftermentioned instructions and to try to go around the ransomware instead of directly trying to decrypt your files. Also, it is recommended not to wipe your PC clean since there might be a chance to restore your data using file recovery software. Finally, before attempting any recovery, make sure to try and remove the malware. One method to do it is by using an advanced anti-malware software.

1. Boot Your PC In Safe Mode to isolate and remove Ultracode

Boot Your PC Into Safe Mode

1. For Windows 7,XP and Vista. 2. For Windows 8, 8.1 and 10.

For Windows XP, Vista, 7 systems:

1. Remove all CDs and DVDs, and then Restart your PC from the “Start” menu.
2. Select one of the two options provided below:

For PCs with a single operating system: Press “F8” repeatedly after the first boot screen shows up during the restart of your computer. In case the Windows logo appears on the screen, you have to repeat the same task again.

donload_now_140

For PCs with multiple operating systems: Тhe arrow keys will help you select the operating system you prefer to start in Safe Mode. Press “F8” just as described for a single operating system.

donload_now_140

3. As the “Advanced Boot Options” screen appears, select the Safe Mode option you want using the arrow keys. As you make your selection, press “Enter“.

4. Log on to your computer using your administrator account

donload_now_140

While your computer is in Safe Mode, the words “Safe Mode” will appear in all four corners of your screen.

Step 1: Open the Start Menu

donload_now_140

Step 2: Whilst holding down Shift button, click on Power and then click on Restart.
Step 3: After reboot, the aftermentioned menu will appear. From there you should choose Troubleshoot.

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Step 4: You will see the Troubleshoot menu. From this menu you can choose Advanced Options.

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Step 5: After the Advanced Options menu appears, click on Startup Settings.

donload_now_140

Step 6: Click on Restart.
donload_now_140

Step 7: A menu will appear upon reboot. You should choose Safe Mode by pressing its corresponding number and the machine will restart.

2. Remove Ultracode with SpyHunter Anti-Malware Tool

Remove Ultracode with SpyHunter Anti-Malware Tool

1. Install SpyHunter to scan for and remove Ultracode.2. Scan with SpyHunter to Detect and Remove Ultracode.
Step 1:Click on the “Download” button to proceed to SpyHunter’s download page.

donload_now_140
It is highly recommended to run a scan before purchasing the full version of the software to make sure that the current version of the malware can be detected by SpyHunter.

Step 2: Guide yourself by the download instructions provided for each browser.
Step 3: After you have installed SpyHunter, wait for it to automatically update.

pets-by-myway-ads-virus

Step1: After the update process has finished, click on the ‘Scan Computer Now’ button.
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Step2: After SpyHunter has finished scanning your PC for any Ultracode files, click on the ‘Fix Threats’ button to remove them automatically and permanently.
pets-by-myway-ads-virus
Step3: Once the intrusions on your PC have been removed, it is highly recommended to restart it.

3. Back up your data to secure it against infections and file encryption by Ultracode in the future

Back up your data to secure it against attacks in the future

IMPORTANT! Before reading the Windows backup instructions, we highly recommend to back up your data automatically with cloud backup and insure it against any type of data loss on your device, even the most severe. We recommend reading more about and downloading SOS Online Backup .

To back up your files via Windows and prevent any future intrusions, follow these instructions:

1. For Windows 7 and earlier 1. For Windows 8, 8.1 and 10 1. Enabling the Windows Defense Feature (Previous Versions)

1-Click on Windows Start Menu
backup-1
2-Type Backup And Restore
3-Open it and click on Set Up Backup
w7-backup3
4-A window will appear asking you where to set up backup. You should have a flash drive or an external hard drive. Mark it by clicking on it with your mouse then click on Next.
backup-3
5-On the next window, the system will ask you what do you want to backup. Choose the ‘Let Me Choose’ option and then click on Next.
backup-4
6-Click on ‘Save settings and run backup’ on the next window in order to protect your files from possible attacks by Ultracode.
backup-5

1-Press Windows button + R
filehistory-1
2-In the window type ‘filehistory’ and press Enter
filehistory-2
3-A File History window will appear. Click on ‘Configure file history settings’
filehistory-3
4-The configuration menu for File History will appear. Click on ‘Turn On’. After its on, click on Select Drive in order to select the backup drive. It is recommended to choose an external HDD, SSD or a USB stick whose memory capacity is corresponding to the size of the files you want to backup.
filehistory-4
5-Select the drive then click on ‘Ok’ in order to set up file backup and protect yourself from Ultracode.

1- Press Windows button + R keys.
sysdm
2- A run windows should appear. In it type ‘sysdm.cpl’ and then click on Run.
windows-defense2
3- A System Properties windows should appear. In it choose System Protection.
windows-defense3
5- Click on Turn on system protection and select the size on the hard disk you want to utilize for system protection.
6- Click on Ok and you should see an indication in Protection settings that the protection from Ultracode is on.
windows-defense1
Restoring a file via Windows Defense feature:
1-Right-click on the encrypted file, then choose Properties.
file-restore1
2-Click on the Previous Versions tab and then mark the last version of the file.
file-restore2
3-Click on Apply and Ok and the file encrypted by Ultracode should be restored.

4. Restore files encrypted by Ultracode

Restore Files Encrypted by Ultracode

Security engineers strongly advise users NOT to pay the ransom money and attempt restoring the files using other methods. Here are several suggestions:

To restore your data, your first bet is to check again for shadow copies in Windows using this software:

Shadow Explorer

If this method does not work, Kaspersky have provided a decryptors for files encrypted with the this and other encryption algorithms:

Kaspersky Decryptors

Another method of restoring your files is by trying to bring back your files via data recovery software. Here are some examples of data recovery programs:

There is also the technical option to use a network sniffer:

Another way to decrypt the files is by using a Network Sniffer to get the encryption key, while files are encrypted on your system. A Network Sniffer is a program and/or device monitoring data traveling over a network, such as its internet traffic and internet packets. If you have a sniffer set before the attack happened you might get information about the decryption key.

Optional: Using Alternative Anti-Malware Tools

Remove Ultracode Using Other Alternative Tools

STOPZilla Anti Malware
1. Download and Install STOPZilla Anti-malware to Scan for And Remove Ultracode.
Step 1: Download STOPZilla by clicking here.
Step 2: A pop-up window will appear. Click on the ‘Save File’ button. If it does not, click on the Download button and save it afterwards.
pets-by-myway-ads-virus
Step 3: After you have downloaded the setup, simply open it.
Step 4: The installer should appear. Click on the ‘Next’ button.
pets-by-myway-ads-virus
Step 5: Check the ‘I accept the agreement’ check circle if not checked if you accept it and click the ‘Next’ button once again.
pets-by-myway-ads-virus
Step 6: Review and click on the ‘Install’ button.
pets-by-myway-ads-virus
Step 7: After the installation process has completed click on the ‘Finish’ button.

2. Scan your PC with STOPZilla Anti Malware to remove all Ultracode associated files completely.
Step 1: Launch STOPZilla if you haven’t launched it after install.
Step 2: Wait for the software to automatically scan and then click on the ‘Repair Now’ button. If it does not scan automatically, click on the ‘Scan Now’ button.
pets-by-myway-ads-virus
Step 3: After the removal of all threats and associated objects, you should Restart your PC.

NOTE! Substantial notification about the Ultracode threat: Manual removal of Ultracode requires interference with system files and registries. Thus, it can cause damage to your PC. Even if your computer skills are not at a professional level, don’t worry. You can do the removal yourself just in 5 minutes, using a malware removal tool.
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Ventsislav Krastev

Ventsislav has been covering the latest malware, software and newest tech developments at SensorsTechForum for 3 years now. He started out as a network administrator. Having graduated Marketing as well, Ventsislav also has passion for discovery of new shifts and innovations in cybersecurity that become game changers. After studying Value Chain Management and then Network Administration, he found his passion within cybersecrurity and is a strong believer in basic education of every user towards online safety.

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